Dell Alienware 17, Service Manual

Page 1: ...Alienware 17 Service Manual Regulatory Model P43F Regulatory Type P43F001 ...

Page 2: ...lem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respect...

Page 3: ...re 15 4 Replacing the base panel 18 Procedure 18 5 Removing the memory modules 19 Prerequisites 19 Procedure 19 6 Replacing the memory modules 21 Procedure 21 Post requisites 22 7 Removing the solid state drives 23 Prerequisites 23 Procedure 23 8 Replacing the solid state drives 25 Procedure 25 Post requisites 25 9 Removing the hard drive 26 Prerequisites 26 Procedure 26 Service Manual 3 ...

Page 4: ...8 13 Removing the power button board 39 Prerequisites 39 Procedure 39 14 Replacing the power button board 41 Procedure 41 Post requisites 41 15 Removing the status light board 42 Prerequisites 42 Procedure 42 16 Replacing the status light board 44 Procedure 44 Post requisites 44 17 Removing the keyboard 45 Prerequisites 45 Procedure 45 18 Replacing the keyboard 49 Service Manual 4 ...

Page 5: ...isplay assembly 55 Prerequisites 55 Procedure 55 22 Replacing the display assembly 59 Procedure 59 Post requisites 60 23 Removing the battery 61 Prerequisites 61 Procedure 61 24 Replacing the battery 64 Procedure 64 Post requisites 64 25 Removing the I O board 65 Prerequisites 65 Procedure 65 26 Replacing the I O board 67 Procedure 67 Post requisites 67 Service Manual 5 ...

Page 6: ...ure 72 30 Replacing the front AlienFX LED board 74 Procedure 74 Post requisites 74 31 Removing the processor fan 75 Prerequisites 75 Procedure 75 32 Replacing the processor fan 78 Procedure 78 Post requisites 78 33 Removing the system board 79 Prerequisites 79 Procedure 79 34 Replacing the system board 83 Procedure 83 Post requisites 84 35 Removing the wireless card 85 Service Manual 6 ...

Page 7: ... Procedure 91 Post requisites 91 39 Removing the coin cell battery 93 Prerequisites 93 Procedure 93 40 Replacing the coin cell battery 95 Procedure 95 Post requisites 95 41 Removing the video card fan 96 Prerequisites 96 Procedure 96 42 Replacing the video card fan 98 Procedure 98 Post requisites 98 43 Removing the power adapter port 99 Prerequisites 99 Procedure 99 Service Manual 7 ...

Page 8: ...es 104 47 Removing the display bezel 105 Prerequisites 105 Procedure 105 48 Replacing the display bezel 110 Procedure 110 Post requisites 110 49 Removing the display panel 111 Prerequisites 111 Procedure 111 50 Replacing the display panel 114 Procedure 114 Post requisites 114 51 Removing the display hinges 115 Prerequisites 115 Procedure 115 52 Replacing the display hinges 118 Service Manual 8 ...

Page 9: ...22 Prerequisites 122 Procedure 122 56 Replacing the logo board 125 Procedure 125 Post requisites 125 57 Removing the camera 126 Prerequisites 126 Procedure 126 58 Replacing the camera 128 Procedure 128 Post requisites 128 59 Removing the display panel AlienFX LEDs 129 Prerequisites 129 Procedure 129 60 Replacing the display panel AlienFX LEDs 132 Procedure 132 Post requisites 132 Service Manual 9 ...

Page 10: ...64 Replacing the display back cover 140 Procedure 140 Post requisites 140 65 BIOS setup program 142 Overview 142 Entering BIOS setup program 142 BIOS setup program options 142 Boot sequence 148 Boot options 148 Changing boot sequence for the current boot 149 Changing boot sequence for future boots 149 66 Flashing the BIOS 151 67 Getting help and contacting Alienware 152 Self help resources 152 Con...

Page 11: ...or tap the power icon Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached dev...

Page 12: ...e team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal...

Page 13: ... Phillips screwdriver Plastic scribe Before working inside your computer 13 ...

Page 14: ...stray screws remain inside your tablet 2 Connect any external devices peripherals and cables you removed before working on your tablet 3 Replace any media cards discs and any other parts that you removed before working on your tablet 4 Connect your tablet and all attached devices to their electrical outlets 5 Turn on your tablet 2 After working inside your tablet 14 ...

Page 15: ...fter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Procedure 1 Close the display and turn the computer over 2 Loosen the captive screws that secure the base panel to the computer base 3 Gently release the tabs that secure the base panel to the computer base 4 Slide and remove the base panel...

Page 16: ...1 computer base 2 captive screws 2 3 base panel 5 Disconnect the battery cable from the system board Removing the base panel 16 ...

Page 17: ...1 battery cable 6 Turn the computer over 7 Press and hold the power button for 5 seconds to ground the system board Removing the base panel 17 ...

Page 18: ...uctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Procedure 1 Connect the battery cable to the system board 2 Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place 3 Tighten the captive screws that secure the base panel to the c...

Page 19: ... After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the base panel Procedure 1 Using your fingertips carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 2 Slide and remove the memory module from ...

Page 20: ...1 securing clips 2 2 memory modules 2 3 memory module slot Removing the memory modules 20 ...

Page 21: ...de your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click ...

Page 22: ...1 securing clips 2 2 memory module 3 memory module slot 4 notch 5 tab Post requisites Replace the base panel Replacing the memory modules 22 ...

Page 23: ...dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites Remove the base panel Procedure NOTE Your computer can accommodate either one 2 5 inch hard drive or two solid state drives 1 Remove the...

Page 24: ...1 solid state drive slot 2 solid state drive 3 screw Removing the solid state drives 24 ...

Page 25: ...ng inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive Topics Procedure Post requisites Procedure 1 Slide the solid state drive into the solid state drive slot 2 Replace the screw that secures the solid state drive to the computer base Post...

Page 26: ...are when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Topics Prerequisites Procedure Prerequisites Remove the base panel Procedure NOTE Your computer can accommodate either one 2 5 inch hard drive or four solid state drives 1 Using the pull tab disconnect the hard drive cable from the system board 2 Note the hard drive c...

Page 27: ...sembly 5 Remove the screws that secure the hard drive bracket to the hard drive 6 Lift the hard drive bracket off the hard drive assembly 1 hard drive 2 hard drive bracket 3 screws 4 7 Disconnect the interposer from the hard drive Removing the hard drive 27 ...

Page 28: ...1 interposer 2 hard drive Removing the hard drive 28 ...

Page 29: ...ng the hard drive Topics Procedure Post requisites Procedure 1 Connect the interposer to the hard drive 2 Align the screw holes on the hard drive bracket with the screw holes on the hard drive assembly 3 Replace the screws that secure the hard drive bracket to the hard drive assembly 4 Align the screw holes on the hard drive assembly with the screw holes on the computer base 5 Replace the screws t...

Page 30: ...follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites Remove the base panel Procedure 1 Lift the latches and disconnect the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable from the system board 11 R...

Page 31: ...keyboard backlight cable 2 keyboard cable 3 macro keys cable 4 latches 4 5 macro keys backlight cable 2 Remove the screws that secure the palm rest assembly to the computer base Removing the palm rest 31 ...

Page 32: ... computer base 2 screws 16 3 Lift the computer base slightly and push the palm rest assembly through the slot on the computer base to release the tabs on the palm rest assembly Removing the palm rest 32 ...

Page 33: ...embly 4 Turn the computer over and open the display as far as possible 5 Using a plastic scribe pry up along the edges of the palm rest assembly 6 Gently lift the palm rest assembly and turn it over Removing the palm rest 33 ...

Page 34: ... assembly 7 Peel the tape that secures the power button board cable to the system board 8 Disconnect the power button board cable from the system board 9 Lift the palm rest assembly off the computer base Removing the palm rest 34 ...

Page 35: ...1 palm rest assembly 2 power button board cable 3 latch 10 Remove the power button board 11 Remove the status light board 12 Remove the keyboard 13 Remove the touch pad Removing the palm rest 35 ...

Page 36: ...1 palm rest Removing the palm rest 36 ...

Page 37: ...he power button board 5 Connect the power button board cable to the system board 6 Adhere the tape that secures the power button board cable to the system board 7 Slide the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable through the slot on the computer base 8 Align the palm rest assembly on the computer base and snap it into place 9 Close the display and tu...

Page 38: ...Post requisites Replace the base panel Replacing the palm rest 38 ...

Page 39: ...e home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Lift the latches and disconnect the touch pad cable and the status light cable from the power button board 2 Disconnect the power button board cable from the power button board 3 Remove the screws t...

Page 40: ...1 power button board cable 2 latches 2 3 touch pad cable 4 status light cable 5 screws 2 6 power button board Removing the power button board 40 ...

Page 41: ...e Topics Procedure Post requisites Procedure 1 Align the screw holes on the power button board with the screw holes on the palm rest assembly 2 Replace the screws that secure the power button board to the palm rest assembly 3 Connect the power button board cable to the power button board 4 Slide the touch pad cable and the status light cable into their respective connectors on the power button boa...

Page 42: ...y best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Lift the latch and disconnect the status light board cable from the status light board 2 Remove the screws that secure the status light board to the palm...

Page 43: ...1 screws 2 2 latch 3 status light board cable 4 status light board Removing the status light board 43 ...

Page 44: ...nce home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw holes on the status light board with the screw holes on the palm rest assembly 2 Replace the screws that secure the status light board to the palm rest assembly 3 Slide the status light board cable into the connector on the status light board and press down the latch to secure the cable...

Page 45: ...safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Lift the latches and disconnect the touch pad cable and the status light cable from the power button board 2 Note the touch pad cable and status lig...

Page 46: ...t secure the keyboard bracket to the palm rest assembly 4 Slide the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable through the slot on the keyboard bracket 5 Lift the keyboard bracket off the palm rest assembly Removing the keyboard 46 ...

Page 47: ...mbly 6 Remove the screws that secure the keyboard to the palm rest assembly 7 Release the tabs that secure the keyboard to the palm rest assembly 8 Slide and lift the keyboard along with the cables off the palm rest assembly Removing the keyboard 47 ...

Page 48: ...1 tabs 5 2 keyboard 3 screws 2 Removing the keyboard 48 ...

Page 49: ...es on the keyboard with the screw holes on the palm rest assembly 3 Replace the screws that secure the keyboard to the palm rest assembly 4 Route the keyboard cable keyboard backlight cable macro keys cable and macro keys backlight cable through the slots on the keyboard bracket 5 Align the screw holes on the keyboard bracket with the screw holes on the palm rest assembly 6 Replace the screws that...

Page 50: ...Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel Replacing the keyboard 50 ...

Page 51: ...structions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Lift the latches and disconnect the touch pad cable and touch pad button cable from the to...

Page 52: ...ble 2 latches 2 3 touch pad button cable 2 Remove the screws that secure the touch pad button bracket to the palm rest assembly 3 Lift the touch pad button bracket off the palm rest assembly Removing the touch pad 52 ...

Page 53: ...1 touch pad button bracket 2 screws 5 4 Lift the touch pad off the palm rest assembly 1 touch pad Removing the touch pad 53 ...

Page 54: ... the alignment posts on the palm rest assembly place the touch pad on the palm rest assembly 2 Slide the touch pad button cable into the touch pad button connector and press down the latch to secure the cable 3 Align the screw holes on the touch pad button bracket with the screw holes on the palm rest assembly 4 Replace the screws that secure the touch pad button bracket to the palm rest assembly ...

Page 55: ...page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the display assembly to the computer base 3 Remove the screw that secures the wireless card bracket and the wireless card to the...

Page 56: ...e the antenna cables up from the computer base and remove it from the routing guides on the display hinges 9 Lift the latch and disconnect the display cable from the system board 10 Remove the display cable from the routing guide on the display hinge 11 Disconnect the logo board cable from the system board and remove it from the routing guide on the display hinge Removing the display assembly 56 ...

Page 57: ...latch 3 connector 4 logo board cable 5 antenna cables 6 tape 12 Remove the screws that secure the display assembly to the computer base 13 Lift the display assembly off the computer base Removing the display assembly 57 ...

Page 58: ...1 display assembly 2 screws 4 3 computer base 4 display hinges 2 Removing the display assembly 58 ...

Page 59: ...re the display assembly to the computer base 3 Route the logo board cable through the routing guide on the display hinge and connect the logo board cable to the system board 4 Route the display cable through the routing guide on the display hinge 5 Slide the display cable into the connector on the system board and press down on the latch to secure the cable 6 Route the antenna cables through the r...

Page 60: ...res the wireless card bracket with the wireless card 10 Close the display and turn the computer over 11 Replace the screws that secure the display assembly to the computer base Post requisites 1 Follow the procedure from step 5 to step 11 in Replacing the palm rest 2 Replace the base panel Replacing the display assembly 60 ...

Page 61: ...best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the speaker cable and front AlienFX LED cable from the system board 2 Remove the speaker cable from the routing guides on the battery 3 Note the...

Page 62: ...r cable 3 front AlienFX LED cable 4 Remove the battery cable from the slot on the computer base 5 Remove the screws that secure the battery to the computer base 6 Lift the battery off the computer base Removing the battery 62 ...

Page 63: ...1 battery cable 2 battery 3 screws 6 Removing the battery 63 ...

Page 64: ... Topics Procedure Post requisites Procedure 1 Align the screw holes on the battery with the screw holes on the computer base 2 Replace the screws that secure the battery to the computer base 3 Slide the battery cable through the slot on the computer base 4 Adhere the front AlienFX LED cable to the battery 5 Route the speaker cable through the routing guides on the battery 6 Connect the speaker cab...

Page 65: ...pliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the subwoofer cable from the I O board 2 Lift the latch and disconnect the I O board cable from the I O board 3 Remove the screws that secure the I O board to the computer base 4 Ge...

Page 66: ...1 subwoofer cable 2 latch 3 I O board cable 4 screws 2 5 I O board Removing the I O board 66 ...

Page 67: ...ome page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the ports on the I O board with the slots on the computer base 2 Align the screw holes on the I O board with the screw holes on the computer base 3 Replace the screws that secure the I O board to the computer base 4 Connect the I O board cable to the I O board 5 Connect the subwoofer cable to the I O ...

Page 68: ...king inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the front AlienFX LED cable from the system board 2 Note the front AlienFX LED cable routing and peel ...

Page 69: ...D cable 3 Disconnect the speaker cable from the system board 4 Remove the speaker cable from the routing guides on the battery and computer base 5 Lift the speakers along with its cable off the computer base Removing the speakers 69 ...

Page 70: ...1 speaker cable 2 system board 3 alignment posts 4 4 computer base 5 speakers 2 6 routing guides Removing the speakers 70 ...

Page 71: ...ce home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Using the alignment posts place the speakers on the computer base 2 Route the speaker cable through the routing guides on the computer base and battery 3 Route the front AlienFX LED cable through the routing guides on the battery 4 Connect the speaker cable and front AlienFX LED cable to the system boar...

Page 72: ...ety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Disconnect the front AlienFX LED board cables from the front AlienFX LED boards 2 Remove the screws that secure the front AlienFX LED boards to the com...

Page 73: ...1 front AlienFX LED boards 2 2 front AlienFX LED board cables 2 3 screws 2 Removing the front AlienFX LED boards 73 ...

Page 74: ... regulatory_compliance Topics Procedure Post requisites Procedure 1 Using the alignment posts on the computer base place the front AlienFX LED boards on the computer base 2 Align the screw holes on the front AlienFX LED boards with the screw holes on the computer base 3 Replace the screws that secure the front AlienFX LED boards to the computer base 4 Connect the front AlienFX LED board cables to ...

Page 75: ...uctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest Procedure 1 Close the display and turn the computer over 2 Disconnect the processor fan cable from the sy...

Page 76: ... and open the display 4 Remove the screws that secure the processor fan to the computer base 5 Peel off the Mylar from the processor heat sink and processor fan 6 Slide and lift the processor fan off the computer base Removing the processor fan 76 ...

Page 77: ...1 mylar 2 processor fan 3 screws 2 Removing the processor fan 77 ...

Page 78: ...ocedure Post requisites Procedure 1 Using the alignment posts on the computer base slide and place the processor fan on the computer base 2 Align the screw holes on the processor fan with the screw holes on the computer base 3 Adhere the Mylar on the processor fan and processor heat sink 4 Replace the screws that secure the processor fan to the computer base 5 Close the display and turn the comput...

Page 79: ...he system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Topics Prerequisites Proc...

Page 80: ...eo card fan cable 4 system board 5 hard drive cable 3 Turn the computer over 4 Disconnect the speaker and front AlienFX LED cables from the system board 5 Lift the latch and disconnect the I O board cable from the system board Removing the system board 80 ...

Page 81: ...able 2 latch 3 system board 4 speaker cable 5 front AlienFX LED cable 6 Remove the screws that secure the system board to the computer base 7 Lift the system board off the computer base Removing the system board 81 ...

Page 82: ...1 screws 6 2 system board 8 Remove the wireless card 9 Remove the heat sink 10 Remove the coin cell battery Removing the system board 82 ...

Page 83: ...any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Topics Procedure Post requisites Procedure 1 Replace the coin cell battery 2 Replace the heat sink 3 Replace the wireless card 4 Insert the ports on the system board into the slots on the computer base and gently place the system board on the computer base 5...

Page 84: ...an cable hard drive cable and power adapter port cable to the system board Post requisites 1 Replace the display assembly 2 Follow the procedure from step 5 to step 11 in Replacing the palm rest 3 Replace the base panel Replacing the system board 84 ...

Page 85: ...e safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Follow the procedure from step 1 to step 9 in Removing the palm rest 3 Remove the display assembly 4 Follow the procedure from step 1 to step 7 in Removing the system board Procedure 1 Peel the wireless card off the system boar...

Page 86: ...1 wireless card 2 wireless card slot Removing the wireless card 86 ...

Page 87: ...r computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure CAUTION To avoid damaging the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Slide the wireless card at an angle into the wireless card slot and press down t...

Page 88: ...equisites 1 Follow the procedure from step 4 to step 10 in Replacing the system board 2 Replace the display assembly 3 Follow the procedure from step 5 to step 11 in Replacing the palm rest 4 Replace the base panel Replacing the wireless card 88 ...

Page 89: ...sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the disp...

Page 90: ...1 system board 2 captive screws 8 3 heat sink Removing the heat sink 90 ...

Page 91: ...original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Topics Procedure Post requisites Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 In sequential order as indicated on the heat sink tighten the captiv...

Page 92: ...5 Replace the base panel Replacing the heat sink 92 ...

Page 93: ...oving the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Follow the proced...

Page 94: ...1 coin cell battery 2 coin cell battery cable Removing the coin cell battery 94 ...

Page 95: ...the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the connector on the system board Post requisites 1 Follow the procedure from step 4 to step 10 in Replacing the system board 2 Replace the display assembly 3 Follow the procedure from step 5...

Page 96: ...ices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 7 in Removing the system board Procedure 1 Remove the screws that secure the ...

Page 97: ...1 screws 2 2 video card fan Removing the video card fan 97 ...

Page 98: ...mpliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw holes on the video card fan with the screw holes on the computer base 2 Replace the screws that secure the video card fan to the computer base Post requisites 1 Follow the procedure from step 4 to step 10 in Replacing the system board 2 Replace the display assembly 3 Follow the pro...

Page 99: ...dure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 7 in Removing the system board Procedure 1 Remove the screws that secure the power adapter port bracket to the power adapter port 2 Lift the power adapter port bracket off the power adap...

Page 100: ...1 screws 2 2 power adapter port bracket 3 power adapter port Removing the power adapter port 100 ...

Page 101: ...cedure 1 Slide the power adapter port into the slot on the computer base 2 Align the screw holes on the power adapter port bracket with the screw holes on the power adapter port 3 Replace the screws that secure the power adapter port bracket to the power adapter port 4 Route the power adapter port cable through the routing guides on the computer base Post requisites 1 Follow the procedure from ste...

Page 102: ...e the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the I O board 5 Remove the display assembly 6 Follow the procedure from step 1 to step 7 in Removing the system board Procedure 1 Remove the screws ...

Page 103: ...1 screws 2 2 subwoofer Removing the subwoofer 103 ...

Page 104: ... home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Align the screw holes on the subwoofer with the screw holes on the computer base 2 Replace the screws that secure the subwoofer to the computer base Post requisites 1 Follow the procedure from step 4 to step 10 in Replacing the system board 2 Replace the display assembly 3 Replace the I O board 4 Follow t...

Page 105: ...atory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly Procedure 1 Using your fingertips careful...

Page 106: ...1 display bezel 3 Lift the latches and disconnect the display board cables from the logo board 4 Lift the display bezel assembly away from the display assembly Removing the display bezel 106 ...

Page 107: ...rd 3 latches 3 4 display board cables 3 5 Peel off the tape that secures the logo board cable to the logo board and disconnect the logo board cable 6 Peel off the logo board from the display bezel Removing the display bezel 107 ...

Page 108: ...1 display bezel 2 logo board 3 plastic scribe 4 logo board cable 5 tape 7 After performing the above steps we are left with the display bezel Removing the display bezel 108 ...

Page 109: ...1 display bezel Removing the display bezel 109 ...

Page 110: ...pplicable only if you have purchased a laptop with non touchscreen display 1 Adhere the logo board on the display bezel 2 Connect the logo board cable to the logo board and adhere the adhesive tape 3 Slide the display board cables to their respective connectors on the logo board and press down the latches to secure the cables 4 Turn the display bezel over 5 Align the display bezel with the display...

Page 111: ...liance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Remove the display bezel Procedure 1 Remove the s...

Page 112: ...1 screws 4 2 display panel 3 display back cover 3 Lift the latch and disconnect the display cable from the display panel 4 Lift the display panel off the display assembly Removing the display panel 112 ...

Page 113: ...1 display panel 2 latch 3 display cable Removing the display panel 113 ...

Page 114: ...cedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Connect the display cable to the display panel and press down on the latch to secure the cable 2 Turn the display panel over 3 Align the screw holes on the display panel with the screw holes on the display back cover 4 Replace the screws that secure the display panel to the display back cover ...

Page 115: ... Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Remove the display bezel Procedure 1 Remove ...

Page 116: ...1 hinge caps 2 2 screws 2 3 Remove the screws that secure the display hinges to the display back cover 4 Lift the display hinges off the display back cover Removing the display hinges 116 ...

Page 117: ...1 display hinges 2 2 screws 6 Removing the display hinges 117 ...

Page 118: ...s chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Align the screw holes on the display hinges with the screw holes on the display back cover 2 Replace the screws that secure the display hinges to the display back cover 3 Align the screw holes on the hinge caps with the screw holes on the display hinges 4 Replace the screws that secure the hinge caps to the ...

Page 119: ...tices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Remove the power adapter port 6 Remove the battery 7 Remove the speakers 8 Remove the I O board 9 Remove the subwoofe...

Page 120: ...1 computer base Removing the computer base 120 ...

Page 121: ...st practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Procedure Post requisites Procedure Place the computer base on a flat surface Post requisites 1 Replace the subwoofer 2 Replace the I O board 3 Replace the speakers 4 Replace the battery 5 Replace the power adapter port 6 Replace the display assembly 7 Follow the procedure from step 5 to step 11 in Re...

Page 122: ...e safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Follow the procedure from step 1 to step 2 in removing the display bezel Procedure 1 Lift the latch...

Page 123: ...oard 3 latches 3 4 display board cables 3 2 Peel off the tape that secures the logo board cable to the logo board and disconnect the logo board cable 3 Peel off the logo board from the display bezel Removing the logo board 123 ...

Page 124: ...1 display bezel 2 logo board 3 plastic scribe 4 logo board cable 5 tape Removing the logo board 124 ...

Page 125: ...ww dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Adhere the logo board on the display bezel 2 Connect the logo board cable to the logo board and adhere the adhesive tape 3 Slide the display board cables to their respective connectors on the logo board and press down the latches to secure the cables Post requisites 1 Replace the display bezel 2 Replace the display asse...

Page 126: ...om regulatory_compliance Topics Prerequisites Procedure Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Remove the display bezel Procedure 1 Place the display back cover assembly on a...

Page 127: ...1 camera module 2 tape 3 plastic scribe 4 camera cable 5 connector Removing the camera 127 ...

Page 128: ...t www dell com regulatory_compliance Topics Procedure Post requisites Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Using the alignment posts adhere the camera module to the display back cover and snap it into place 2 Connect the camera cable to the camera module Post requisites 1 Replace the display bezel 2 Replace the display assembl...

Page 129: ...est practices see the Regulatory Compliance home page at www dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Remove the display bezel 6 Remove the display panel Procedure 1 Peel off the mylar that secures the display b...

Page 130: ...1 mylar 2 Lift the display board cables and the display panel AlienFX LEDs off the display back cover Removing the display panel AlienFX LEDs 130 ...

Page 131: ...1 display back cover 2 display board cables 2 3 display panel AlienFX LEDs 2 Removing the display panel AlienFX LEDs 131 ...

Page 132: ...e at www dell com regulatory_compliance Topics Procedure Post requisites Procedure 1 Adhere the display board cables and the display panel AlienFX LEDs to the display back cover 2 Adhere the mylar that secures the display board cables and the display panel AlienFX LEDs to the display back cover Post requisites 1 Replace the display panel 2 Replace the display bezel 3 Replace the display assembly 4...

Page 133: ...w dell com regulatory_compliance Topics Prerequisites Procedure Prerequisites 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Remove the display bezel 6 Remove the display panel Procedure 1 Peel off the mylar that secures the display board cables and the display panel AlienFX LEDs to the displ...

Page 134: ...lar 2 display back cover 3 camera cable 4 connector 5 camera module 4 Lift the display board cable and Alienware AlienHead LED board off the display back cover Removing the Alienware AlienHead LED board 134 ...

Page 135: ...1 display board cable 2 Alienware AlienHead LED board 3 display back cover Removing the Alienware AlienHead LED board 135 ...

Page 136: ...re 1 Connect the camera cable to the camera module 2 Adhere the Alienware AlienHead LED board and display board cable to the display back cover 3 Adhere the mylar to secure the Alienware AlienHead LED board and display board cable and to the display back cover 4 Adhere the mylar to secure the display board cables and the display panel AlienFX LEDs to the display back cover Post requisites 1 Replac...

Page 137: ...ites Procedure Prerequisites NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Remove the base panel 2 Remove the wireless card 3 Follow the procedure from step 1 to step 9 in Removing the palm rest 4 Remove the display assembly 5 Remove the display bezel 6 Remove the display panel 7 Remove the camera 8 Remove the display panel AlienFX LEDs 9 Remove...

Page 138: ...amera cable off the display back cover 1 camera cable 2 connector 3 camera module 4 Remove the AlienFX Display light 5 Remove the AlienFX AlienHead board 6 We are left with the display back cover Removing the display back cover 138 ...

Page 139: ...1 display back cover Removing the display back cover 139 ...

Page 140: ...es Procedure NOTE This chapter is applicable only if you have purchased a laptop with non touchscreen display 1 Replace the AlienFX AlienHead board 2 Replace the AlienFX Display light 3 Adhere the display board and camera cable to the display back cover 4 Route the display board cable through the routing guides on the display back cover 5 Connect the camera cable to the camera module Post requisit...

Page 141: ...7 Follow the procedure from step 5 to step 11 in Replacing the palm rest 8 Replace the wireless card 9 Replace the base panel Replacing the display back cover 141 ...

Page 142: ...ord type of hard drive installed enabling or disabling base devices and so on Entering BIOS setup program 1 Turn on or restart your computer 2 During POST when the Alienware logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press F2 If...

Page 143: ...che Displays the processor L2 cache size L3 Cache Displays the processor L3 cache size Integrated Graphics Displays the integrated graphics Discrete Graphics 1 Displays the first discrete graphics installed on your computer Fixed HDD Displays the type of hard drive installed Second HDD Displays the type of secondary hard drive installed Third HDD Displays the type of third hard drive installed Fou...

Page 144: ...Direct I O Default Enabled Integrated NIC Allows you to disable or enable the on board LAN controller Default Enabled USB Emulation Allows you to enable or disable the USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST Default Enabled NOTE You cannot boot any type of USB device flopp...

Page 145: ...unction key behavior Default Function key Express Charge Allows you to charge your computer battery using Standard Charge or Express Charge mode Default Express Charge Touchpad Backlight Allows you to set the touch pad backlight to be on or in auto mode Battery Health Displays the battery health Advanced Miscellaneous Devices External USB Ports Allows you to disable or enable the external USB port...

Page 146: ...e turbo mode time value in seconds Short Duration PWR Limit Allows you to enable or disable short duration power limit Default Enabled Short Duration PWR Limit Options Allows you to set the turbo mode power limit value in watts Bus Clock Current Frequency Displays the current bus clock frequency New Frequency in 10KHz increments Allows you to set the bus clock frequency in increments of 10 KHz App...

Page 147: ...ag of the computer when the Service Tag is present Displays a field to input the Service Tag manually when the Service Tag is absent NOTE The Service Tag option is available only when the Service Tag is not set Admin Password Allows you to set the administrator password The administrator password controls access to the BIOS setup program utility System Password Allows you to set the system passwor...

Page 148: ...vice You can use this feature to change the Current Boot Sequence change the boot sequence for the current boot for example to boot from the optical drive to run Alienware Diagnostics from the Drivers and Utilities disc or to reinstall your operating system using an external media The previous boot sequence is restored at the next boot Future Boot Sequence change the boot sequence for all future b...

Page 149: ...ou are booting from a USB device connect the USB device to a USB port 2 Turn on or restart your computer 3 When F2 Setup F12 Boot Options appear in the lower right corner of the screen press F12 NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again The Boot Options appears listing all ...

Page 150: ...4 Use the arrow keys to highlight the boot priority and press Enter to display the different devices 5 Select the device and press Enter to set the boot priority BIOS setup program 150 ...

Page 151: ...rvice Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download File to download the latest version of the BIOS for your computer 8 Save the file and once the download is complete navigate to the folder where you saved the BIOS update file 9 Do...

Page 152: ...p Support app Windows 10 Get started app Windows 8 1 Help Tips app Accessing help in Windows 8 Windows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Accessing help in Windows 7 Click Start Help and Support Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product www alie...

Page 153: ... com support linux specifications technical help blogs drivers software updates and so on Videos providing step by step instructions to service your computer www youtube com alienwareservices Contacting Alienware To contact Alienware for sales technical support or customer service issues see www alienware com NOTE Availability varies by country and product and some services may not be available in...