48
CHAPTER 5: TROUBLESHOOTING
When the boot device list appears, highlight
3.
CD/DVD/CD-RW
and
press <Enter>.
Select
4.
Boot from CD-ROM
from the menu that appears and press <Enter>.
Select
5.
Alienware Diagnostics
from the numbered list. If multiple versions
are listed, select the version appropriate for your computer.
When the Alienware Diagnostics
6.
Main Menu
appears, select the test you
want to run.
NOTE:
Write down any error codes and problem descriptions exactly as
they appear and follow the instructions on the screen.
After all tests have completed, close the test window to return to the
7.
Alienware Diagnostics
Main Menu
.
Remove your
8.
Resource DVD, then close the
Main Menu
window to exit the
Alienware Diagnostics and restart the computer.
Alienware Diagnostics
If you experience a problem with your Alienware desktop, run the Alienware
Diagnostics before you contact Alienware for technical assistance. It is
recommended that you print these procedures before you begin.
NOTE:
Back up all data before initiating a system recovery.
NOTE:
The
Resource DVD contains drivers for your computer. You can
also download the latest drivers and software for your computer from
support.dell.com
.
Review your desktop’s configuration information, and ensure that the device that
you want to test appears in the system setup program and is active. Start the
Alienware Diagnostics from the
Resource DVD.
Starting Alienware Diagnostics From the Resource DVD
Insert the
1.
Resource DVD.
Shut down and restart the desktop.
2.
When the Alienware logo appears, press <F12> immediately.
NOTE:
If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop; then, shut down your
computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in
the system setup program.
Summary of Contents for Alienware Aurora R3
Page 1: ......
Page 2: ......
Page 3: ... ALIENWARE DESKTOP MANUAL ...
Page 6: ...4 ...
Page 8: ...6 ...
Page 16: ...14 CHAPTER 1 SETTING UP YOUR DESKTOP ...
Page 25: ...23 CHAPTER 3 USING YOUR DESKTOP CHAPTER 3 USING YOUR DESKTOP CHAPTER 4 USING YOUR DESKTOP ...
Page 46: ...44 CHAPTER 4 INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS ...
Page 47: ...45 CHAPTER 5 TROUBLESHOOTING CHAPTER 5 TROUBLESHOOTING CHAPTER 6 TROUBLESHOOTING ...
Page 56: ...54 CHAPTER 5 TROUBLESHOOTING ...
Page 60: ...58 CHAPTER 6 SYSTEM RECOVERY ...
Page 69: ......
Page 70: ......