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Back to Contents Page

  

 

 Before You Begin  

Dell™ Latitude™ D820  Service Manual

 

  

Recommended Tools 

 

  

Turning Off Your Computer 

 

  

Before Working Inside Your Computer 

 

  

Computer Orientation 

 

 
This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the 
following conditions exist: 

l

 

You have performed the steps in 

Turning Off Your Computer

 and 

Before Working Inside Your Computer

 

l

 

You have follow the safety information in the 

Product Information Guide.

 

 

l

 

A component can be replaced by performing the removal procedure in reverse order. 

 

 

Recommended Tools  

The procedures in this document may require the following tools: 

l

 

Small flat-blade screwdriver 

 

l

 

Phillips screwdriver 

 

l

 

Small plastic scribe 

 

l

 

Hex nut driver 

 

l

 

Flash BIOS-update program CD 

 

 

Turning Off Your Computer  

 

 

1.

Shut down the operating system:  
 

a.

 

Save and close any open files, exit any open programs, click 

Start

®

 

Shut Down

®

 

Shut down

®

 

OK

.  

 

The computer turns off after the operating system shutdown process finishes. 

 

 

2.

Ensure that the computer and any attached devices are turned off. If your computer and attached devices do not automatically turn off when you shut 
down your operating system, press and hold the power button for 4 seconds.  
 

 

Before Working Inside Your Computer  

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. 

 

 

1.

Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.  
 

 

  

2.

Turn off your computer (see 

Turning Off Your Computer

).  

 

 

 

3.

Disconnect any telephone, network, and USB cables from the computer.  
 

 

NOTICE: 

To avoid losing data, save and close any open files and exit any open programs before you turn off your computer. 

 

CAUTION: 

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 

 

CAUTION: 

Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal 

mounting bracket. Hold a component such as a processor by its edges, not by its pins. 

 

NOTICE: 

Damage due to servicing that is not authorized by Dell is not covered by your warranty. 

 

NOTICE: 

When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have a connector with locking tabs; if 

you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly 
aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. 

 

NOTICE: 

To avoid damaging the computer, perform the following steps before you begin working inside the computer. 

 

NOTICE: 

To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 

Summary of Contents for D820 - Latitude Laptop Notebook

Page 1: ... products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model PP04X June 2006 Rev A01 Before You Begin System Components Hard Drive Hinge Cover Memory Display Assembly Communications Cards Palm Rest Coin Cell Battery Modem Internal Card with Bluetooth Wireless Technology Processor Thermal Cooling Assembly Keyboard Processor Module PC Card Reader Syste...

Page 2: ...e the processor thermal cooling assembly see Processor Thermal Cooling Assembly 9 Remove the processor see Removing the Processor Module 10 Remove the modem see Modem 11 Remove the fan see Fan 12 Remove the system board see Removing the System Board Back to Contents Page CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To pr...

Page 3: ...ee Processor Thermal Cooling Assembly 8 Remove the system board see Removing the System Board 9 To remove the battery latch use a plastic scribe or screwdriver to carefully dislodge the battery latch from the base and lift the latch away Back to Contents Page CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To prevent static...

Page 4: ...rotect your computer from potential damage and to help ensure your own personal safety 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer 3 Disconnect any telephone network and USB cables from the computer NOTICE To avoid losing data save and close any open files and exit any open programs befor...

Page 5: ... by the battery tab and slide the battery horizontally toward the side of the computer c Lift to remove the battery from the bay 7 Press the power button to ground the system board 8 Remove any installed ExpressCards PC Cards or smart cards from the computer Computer Orientation Back to Contents Page NOTICE To avoid damaging the system board you must remove the main battery before you service the ...

Page 6: ...from the card cable connector Back to Contents Page CAUTION Before performing the following procedures follow the safety instructions in your Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main ba...

Page 7: ...nts Page CAUTION Before performing the following procedures follow the safety instructions in your Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the c...

Page 8: ...t covered by your warranty NOTICE Unless otherwise noted each procedure in this document assumes that a part can be replaced by performing the removal procedure in reverse order 1 display latch 2 display 3 hinge cover 4 keyboard 5 palm rest 6 system board 7 base 8 modem 9 processor 10 optical drive 11 battery 12 PC Card reader 13 hard drive 14 memory module 15 Mobile Broadband card 16 WLAN card 17...

Page 9: ...le CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface NOTICE Press and hold the processor down by applying sl...

Page 10: ...al cooling assembly see Processor Thermal Cooling Assembly 4 Update the BIOS using a flash BIOS update program CD see Flashing the BIOS From a CD Back to Contents Page NOTICE A processor module that is not properly seated can result in an intermittent connection or permanent damage to the processor and ZIF socket NOTICE Hold the processor down while turning the cam screw to prevent intermittent co...

Page 11: ...assembly 7 Lift the assembly out of the computer Back to Contents Page CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted m...

Page 12: ...onnect the cable from the system board 5 Disconnect the antenna cable s 6 Carefully remove the antenna cable and the display cables from their routing guides 7 Close the display 8 Turn the computer upside down with the back of the computer facing you 9 From the bottom of the computer remove the two M2 5 x 8 mm screws labeled D CAUTION Before performing the following procedures follow the safety in...

Page 13: ... of the bezel 4 Remove the eight screws from the front of the bezel 1 M2 5 x 8 mm screws labeled D 2 1 M2 5 x 8 mm screws 2 CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electroni...

Page 14: ...ng Inside Your Computer 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the display panel see Removing the Display Panel 5 Remove the four screws from the right display panel side bracket and lift away the bracket CAUTION Before performing the following procedures follow the safety instructions in the Product Inform...

Page 15: ...acket 6 Slide the display latch toward the right side of the top cover and straight out 7 Unhook the latch spring from the display latch and then lift away the latch 1 display panel 2 display panel side bracket 3 screws 4 CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To prevent static damage to components inside your comp...

Page 16: ...Back to Contents Page ...

Page 17: ...e the hinge cover see Hinge Cover 8 Remove the keyboard see Keyboard 9 Remove the palm rest see Palm Rest 10 Disconnect the fan power cable from the system board 11 Remove the M2 5 x 5 mm fan screws and lift the fan out of the base Back to Contents Page CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To prevent static damag...

Page 18: ... Remove the flash BIOS update program CD from the drive and restart the computer Flashing the BIOS From the Hard Drive 1 Ensure that the AC adapter is plugged in the main battery is properly installed and a network cable is attached 2 Turn on the computer 3 Locate the latest BIOS update file for your computer at support dell com 4 Click Download Now to download the file 5 If the Export Compliance ...

Page 19: ...ection follow the safety instructions in the Product Information Guide NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is turned on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive NOTE Dell does not guarantee compatibility or provide support for ha...

Page 20: ...6 Slide the new hard drive into the bay and into the connector until it is fully seated 7 Replace the two hard drive screws Back to Contents Page ...

Page 21: ...k to Contents Page CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE The hinge cover is fragile and can be damaged if extrem...

Page 22: ...he palm rest 8 Replace the three screws at the top of the keyboard 9 Replace the hinge cover Back to Contents Page CAUTION Before working inside your Dell computer follow the safety instructions in your Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic componen...

Page 23: ...ab in the connector slot b Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it 7 Replace the keyboard see Keyboard CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE If your computer has only ...

Page 24: ...r until the module pops up b Remove the module from the connector 4 Ground yourself and install the new memory module a Align the notch in the module edge connector with the tab in the connector slot b Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it 1 captive screw on me...

Page 25: ...mputer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer click the Start button click Help and Support and then click Computer Information Back to Contents Page NOTICE If the cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer ...

Page 26: ... the metal connectors on the back of the computer 5 If a card is not already installed go to step 6 If you are replacing a card remove the existing card a Disconnect the antenna cables from the card b Release the card by spreading the metal securing tabs until the card pops up slightly CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Info...

Page 27: ...Disconnect the antenna cable or cables from the card 1 WLAN card 2 metal securing tabs 2 NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card NOTE Do not insert a Mobile Broadband network card into the WLAN card slot NOTE The WLAN card may have two or three connectors depending on the type of card you ordered NOTICE To avoid d...

Page 28: ...t 1 antenna cables 1 Mobile Broadband card 2 metal securing tabs 2 NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card NOTICE To avoid damaging the Mobile Broadband card never place cables on top of or under the card NOTE Your Mobile Broadband card may have two or three connectors depending on your configuration Most connecto...

Page 29: ...Back to Contents Page 1 SIM card ...

Page 30: ...ct the modem cable connector from the modem Back to Contents Page CAUTION Before you begin the following procedure see the safety instructions in the Product Information Guide NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer see Before You Begin CAUTION To prevent static damage to components inside your computer discharge stati...

Page 31: ...d drive see Hard Drive 10 Remove the twelve M2 5 x 5 mm screws from the bottom of the computer 11 Starting at the back center of the palm rest use your fingers to separate the palm rest from the base by lifting the inside edge of the palm rest 12 Disconnect the touch pad connector and the speaker connector from the system board CAUTION Before performing the following procedures follow the safety i...

Page 32: ...Back to Contents Page NOTICE When replacing the palmrest ensure the internal card with Bluetooth wireless technology cable is properly placed on top of the palmrest to avoid damaging the cable ...

Page 33: ... secure the PC Card reader to the computer base 7 Use the pull tab to disconnect the PC Card reader cable connector from the system board Back to Contents Page CAUTION Before performing the following procedures follow the safety instructions in the Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you to...

Page 34: ... Connector Video Connector USB Connector Video Connector Back to Contents Page Pin Signal 1 USB5V 2 USBP 3 USBP 4 GND Pin Signal Pin Signal 1 CRT_R 9 5V 2 CRT_G 10 GND 3 CRT_B 11 MONITOR_DETECT 4 NC 12 DDC_DATA 5 GND 13 CRT_HS 6 GND 14 CRT_VS 7 GND 15 DDC_CLK 8 GND ...

Page 35: ...e the DIMM A and DIMM B memory modules see Memory 7 Remove any installed wireless communications cards see Communications Cards 8 Remove the palm rest see Palm Rest 9 Remove the modem see Modem 10 Remove the card reader see PC Card Reader 11 Remove the processor thermal cooling assembly see Processor Thermal Cooling Assembly 12 Remove the processor see Removing the Processor Module 13 Remove the f...

Page 36: ...t system board into the appropriate drive Follow the instructions on the screen Back to Contents Page NOTE When installing the system board ensure that you align the wireless switch on the base with the switch on the system board 1 wireless switch NOTICE Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damag...

Page 37: ......

Page 38: ...oth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model PP04X June 2006 Rev A01 Back to Contents Page NOTE A NOTE indicates important information that helps you make bett...

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