S o l v i n g Pr o b l e m s
47
Scanner Problems
NOTE:
If you need technical assistance for your scanner, call the scanner’s manufacturer. See
the scanner documentation for the correct phone number.
V
ERIFY
THAT
THE
PRINTER
IS
RECOGNIZED
BY
W
INDOWS®
—
1
Click the
Start
button.
2
Click
Control Panel
.
3
Click
Printers and Other Hardware
.
4
Click
View installed printers or fax printers
.
If the printer is listed, right-click the printer icon.
5
Click
Properties,
and then select the
Ports
tab. For a parallel printer, ensure that the
Print to the
following port(s):
setting is
LPT1 (Printer Port)
. For a USB printer, ensure that the
Print to the
following port(s):
setting is
USB
.
R
EINSTALL
THE
PRINTER
DRIVER
—
See the printer documentation for instructions.
C
HECK
THE
SCANNER
DOCUMENTATION
—
See the scanner documentation for setup and
troubleshooting information.
U
NLOCK
THE
SCANNER
—
Ensure that your scanner is unlocked if it has a locking tab
or button.
R
ESTART
THE
COMPUTER
AND
TR Y
THE
SCANNER
AGAIN
C
HECK
THE
CABLE
CONNECTIONS
—
• If your scanner has a power cable, ensure that the power cable is firmly connected to a working
electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the scanner.
Summary of Contents for Dimension 8300 Series
Page 8: ...8 Contents ...
Page 12: ...12 Safety Instructions w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 16: ...16 Finding Information for Your Computer w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 28: ...28 Setting Up and Using Your Computer w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 52: ...52 Solving Problems w w w d e l l c o m s u p p o r t d e l l c o m ...