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Troubleshooting
Faint
• If the machine indicates Replace Toner status, put in a new toner cartridge.
• Check the machine's environment. Conditions such as humidity, high temperatures, and so
on, may cause this print fault.
• If the whole page is too light, Toner Save may be turned on. Turn off Toner Save mode in
the machine's menu settings or the printer driver.
• Clean the drum unit.
• Clean the corona wire of the drum unit.
• Replace the toner cartridge with a new toner cartridge.
• Replace the drum unit with a new drum unit.
Gray background
• Check the machine's environment. Conditions such as high temperatures and high
humidity can increase the amount of background shading.
• Clean the drum unit.
• Replace the toner cartridge with a new toner cartridge.
• Replace the drum unit with a new drum unit.
Ghost
• Check the machine's environment. Conditions such as low humidity and low temperatures
may cause this print quality problem.
• Select the appropriate media type in the printer driver.
• Select the appropriate media type in the menu setting.
• Make sure the two levers inside the back cover are in the up position. Pull up the two levers
until they stop.
• Clean the drum unit.
• Replace the drum unit with a new drum unit.
• Replace the toner cartridge with a new toner cartridge.
• The fusing unit may be contaminated.
Contact Dell Customer Service.
Summary of Contents for E310dw
Page 1: ...Dell Printer E310dw User s Guide Regulatory Model Dell E130dw ...
Page 2: ......
Page 12: ...12 Contents ...
Page 13: ...13 Before You Use Your Dell Machine 15 Definitions of Notes 15 Important Note 15 ...
Page 14: ...14 ...
Page 18: ...18 ...
Page 22: ...22 Introduction to Your Dell Machine ...
Page 24: ...24 ...
Page 36: ...36 Paper Handling ...
Page 38: ...38 ...
Page 78: ...78 ...
Page 114: ...114 Network ...
Page 116: ...116 ...
Page 122: ...122 Security ...
Page 124: ...124 ...
Page 152: ...152 Troubleshooting ...
Page 154: ...154 ...
Page 173: ...173 Machine Settings 175 General Settings 175 Menu Table 177 ...
Page 174: ...174 ...
Page 182: ...182 Machine Settings ...
Page 184: ...184 ...
Page 189: ...189 How to Enter Text on Your Dell Machine 191 ...
Page 190: ...190 ...
Page 192: ...192 How to Enter Text on Your Dell Machine ...
Page 193: ...193 Environmental Information Notice 195 ...
Page 194: ...194 ...
Page 196: ...196 Environmental Information Notice ...
Page 198: ...198 ...
Page 204: ...204 ...