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Dell EMC PowerEdge C4140

Installation and Service Manual

Regulatory Model: E53S Series
Regulatory Type: E53S001
Sept 2020
Rev. A11

Summary of Contents for E53S001

Page 1: ...Dell EMC PowerEdge C4140 Installation and Service Manual Regulatory Model E53S Series Regulatory Type E53S001 Sept 2020 Rev A11 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...Chapter 4 PowerEdge C4140 installing and removing system components 23 Safety instructions 23 Before working inside your system 24 After working inside your system 24 Recommended tools 24 System cover 24 Removing the front system cover 24 Installing the front system cover 25 Removing the rear system cover 26 Installing the rear system cover 27 Air shroud 29 Removing the air shroud 29 Installing th...

Page 4: ...stem battery 62 Replacing the system battery 62 Optional internal USB memory key 63 Replacing the optional internal USB memory key 63 Graphics processing unit 64 PCIe Graphics processing unit 64 GPU installation guidelines 64 Removing a GPU riser cable from the GPU switch board 64 Removing a GPU 65 Removing a GPU riser cable board 67 Removing the GPU brackets from the GPUs removed from your system...

Page 5: ...nel module 99 Installing the control panel module 100 Chapter 5 Jumpers and connectors 101 System board jumpers and connectors 101 System board jumper settings 102 Disabling forgotten password 103 Chapter 6 System diagnostics 104 Dell Embedded System Diagnostics 104 Running the Embedded System Diagnostics from Boot Manager 104 Running the Embedded System Diagnostics from the Dell Lifecycle Control...

Page 6: ...ument provides an overview about the system information about installing and replacing components technical specifications diagnostic tools and guidelines to be followed while installing certain components 1 6 About this document ...

Page 7: ...s Optional Add In Cards Configuration B 2 4 x16 Slot PCIe 1 x16 Link 2 x16 AIC PCIe Configuration C 2 4 x16 Slot PCIe 4 x16 Links 2 x16 AIC PCIe Configuration G 2 4 x16 Slot PCIe 2 x16 Links 2 x16 AIC PCIe Configuration K 2 4 x16 Socket SXM2 1 x16 Link 2 x16 AIC PCIe Configuration M 2 4 x16 Socket SXM2 4 x16 Links 2 x16 AIC PCIe NOTE Slot 2 is reserved for BOSS card Topics Front view and panel of ...

Page 8: ...or lights when the system powered on The power button controls the power supply output to the system NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off System identification button The identification button on the front and back panels can be used to locate a particular sys...

Page 9: ... 3 NIC indicator codes Status Condition Link and activity indicators are off The NIC is not connected to the network Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and data is being sent or received Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than...

Page 10: ...PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matc...

Page 11: ...system and is supported on the switchboard NVLink or cabled configuration B C G K and M The optional two 2 5 inch cabled SATA SSDs is installed only in PSU 2 bay Figure 7 Configuration B 1 PCIe GPU 4 2 PCIe switch board 3 Cooling fan 8 4 DIMMs 24 5 Processor and heat sink 2 6 PSU 2 7 Information tag 8 Riser 2A Low profile PCIe expansion card Slot 3 9 Network daughter card NDC 10 Riser 1A Low profi...

Page 12: ...n tag 8 Riser 2A Low profile PCIe expansion card Slot 3 9 Network daughter card NDC 10 Riser 1A Low profile PCIe expansion cards Slots 1 and 2 11 System board Figure 9 Configuration K 1 NVLink Heat sink and processor 4 2 NVLink air shroud 3 NVLink board 4 Cooling fan 8 5 Air shroud 6 PSU 2 12 Dell EMC PowerEdge C4140 system overview ...

Page 13: ...24 Figure 10 Configuration M 1 NVLink Heat sink and processor 4 2 NVLink air shroud 3 NVLink board 4 Cooling fan 8 5 Air shroud 6 Rear SATA SSD cage 7 Information tag 8 PSU 9 Riser 2A Low profile PCIe expansion card Slot 3 10 Network daughter card NDC 11 Riser 1A Low profile PCIe expansion cards Slots 1 and 2 12 System board 13 Processor and heat sink 2 14 DIMMs 24 Dell EMC PowerEdge C4140 system ...

Page 14: ...System information label Figure 11 PowerEdge C4140 Service information 14 Dell EMC PowerEdge C4140 system overview ...

Page 15: ...Figure 12 Memory information Figure 13 GPU installation Figure 14 SXM2 GPU heat sink removal and installation Dell EMC PowerEdge C4140 system overview 15 ...

Page 16: ...Figure 15 System fan removal Figure 16 Rear cover removal Figure 17 NVLink board 16 Dell EMC PowerEdge C4140 system overview ...

Page 17: ...Figure 18 System board connections Figure 19 Signal and power cable routing for configurations B C and G Dell EMC PowerEdge C4140 system overview 17 ...

Page 18: ...Figure 20 Signal and power cable routing for configurations K and M 18 Dell EMC PowerEdge C4140 system overview ...

Page 19: ...Figure 21 System board removal Dell EMC PowerEdge C4140 system overview 19 ...

Page 20: ...nd improve the overall availability of Dell systems iDRAC alerts administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP ...

Page 21: ...perating system Resources Location iDRAC www dell com idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenManage Deployment Toolkit www dell com openmanagemanuals OpenManage Deployment Toolkit Dell certified VMware ESXi www dell com virtualizationsolutions Installation and How to videos for supported operating systems on PowerEdge systems Supported Operating System...

Page 22: ...home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and navigate to your product 3 Click Drivers Downloads The drivers that are applicable to your system are displa...

Page 23: ... powered on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes Operating the system without the system cover can result in component damage CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or ...

Page 24: ...If applicable install the system into the rack For more information see the Rack Installation Guide at For additional information about environmental certifications please refer to the Product Environmental Datasheet located with the Manuals Documents on www dell com poweredgemanuals 4 Reconnect the peripherals and connect the system to the electrical outlet 5 Turn on the attached peripherals and ...

Page 25: ...ystem cover This can result in overheating and cause component damage 1 Follow the safety guidelines listed in the Safety instructions section 2 Power off the system and all attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 If applicable remove the system from the rack NOTE For more information see the Rail Installation Guide at www dell com p...

Page 26: ...rals 3 Disconnect the system from the electrical outlet and disconnect the peripherals 4 If applicable remove the system from the rack NOTE For more information see the Rail Installation Guide at www dell com poweredgemanuals Steps 1 Using a Phillips 2 screwdriver remove the screws that secure the rear system cover to the system 2 Slide the cover towards the back of the system 3 Lift the cover awa...

Page 27: ...Installation Guide at www dell com poweredgemanuals 5 Ensure that all internal cables are routed correctly and connected and no tools or extra parts are left inside the system Steps 1 Align the tabs on the system cover with the guide slots on the system and slide the cover towards the front of the system The system cover slides forward the tabs on the system cover engage with the guide slots on th...

Page 28: ...Figure 25 Installing the rear system cover Next steps Follow the procedure listed in the After working inside your system 28 PowerEdge C4140 installing and removing system components ...

Page 29: ...nes listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 Steps 1 Holding the blue touch points lift the air shroud out of the system Figure 26 Removing the system air shroud for B C G K and M configurations 2 Holding the blue touch points lift the NVLink air shroud from the NVLink board PowerEdge C4140 installing and removing system...

Page 30: ...ure listed in Before working inside your system NOTE Route the cable properly to prevent the cable from being pinched or crimped Steps 1 Align the tabs on the air shroud with the slots on the system 2 Lower the air shroud into the system until it is firmly seated When firmly seated the memory socket numbers marked on the air shroud align with the respective memory sockets 30 PowerEdge C4140 instal...

Page 31: ...th the screws on the graphics heat sink 4 Lower the NVLink air shroud into the NVLink board until it is firmly seated Figure 29 Installing the air shroud for K and M Configurations Next steps Follow the procedure listed in After working inside your system on page 24 PowerEdge C4140 installing and removing system components 31 ...

Page 32: ...the connector on the system board 2 Lift the fan out of the fan cage Figure 30 Removing a cooling fan Next steps Replace the cooling fan Installing a cooling fan Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Removing the air shroud on page 29 Steps 1 Lower the fan into the fan ca...

Page 33: ...nes listed in the Safety instructions section 2 Follow the procedure listed in Before working inside your system 3 Disconnect the power and signal cable from the system board 4 Keep the Phillips 1 screwdriver ready Steps 1 Disconnect the cables from the system board 2 Remove the screw securing the drive cage to the chassis 3 Slide the drive cage out of the drive cage slot PowerEdge C4140 installin...

Page 34: ...y instructions section 2 Follow the procedure listed in Before working inside your system 3 Remove the PSU or PSU blank if installed 4 Install the 2 5 inch drives in drive cage 5 Route the power and signal cables through the drive cage slot 6 Keep the Phillips 1 screwdriver ready Steps 1 Slide the drive cage into the PSU 2 bay in the chassis 2 Secure the drive cage to the drive cage slot by using ...

Page 35: ... safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in Before working inside your system 3 Remove the 2 5 inch drive cage 4 Keep the Phillips 1 screwdriver ready Steps 1 Remove the screws securing the drive cage cover to the drive cage 2 Slide the drive cage cover toward the front of the drive cage to disengage it from the slots on the drive cage 3 Lift the d...

Page 36: ...If applicable install the 2 5 inch drives into the drive cage 5 Connect the power and signal cables to the drive in the drive cage NOTE Ensure that the connector labeled HDD0 is plugged into upper drive before reinstalling bay Steps 1 Lower the drive cage cover onto the drive cage 2 Slide the drive cage cover toward the back of the cage to engage it with the slots on the drive cage 3 Use the screw...

Page 37: ...ed in the Safety instructions section 2 Follow the procedure listed in Before working inside your system 3 Keep the Phillips 2 screwdriver ready 4 Remove the 2 5 inch drive cage 5 Remove the 2 5 inch drive cage cover Steps 1 Remove the screws securing the drive to the drive cage NOTE If the 2 5 inch drive has Torx screw use Torx 6 screwdriver to remove the screws securing the drive to the drive ca...

Page 38: ...ines listed in the Safety instructions section 2 Keep the Phillips 2 screwdriver ready 3 Remove the 2 5 inch drive cage 4 Remove the 2 5 inch drive cage cover Steps To install drive 0 and drive 1 perform the following steps a Slide drive 1 into the drive cage b Lower drive 0 into the drive cage c Secure the drives to the drive cage by using the screws d NOTE If the 2 5 inch drive has Torx screw us...

Page 39: ...moving the intrusion switch Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Ensure that the GPU power and signal cables do not interfere with the intrusion switch cable 4 Keep the plastic scribe ready Steps 1 Disconnect and remove the intrusion switch cable connector from the conne...

Page 40: ...Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 Steps 1 Align and slide the intrusion switch into the slot in the system 2 Connect the intrusion switch cable connector to the connector on the system board Figure 39 Installing the intrusion switch 40 PowerEdge C4140 installing and removing system components ...

Page 41: ...e executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels Six memory channels are allocated to each processor In each channel the release tabs of the first socket are marked white and the second socket black Figure 40 System memory location Memory channels are organized as follows Pow...

Page 42: ...ported Maximum supported DIMM speed of the processors Maximum supported speed of the DIMMs NOTE MT s indicates DIMM speed in MegaTransfers per second The system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for installing memory modules All DIMMs must be DDR4 RDIMMs a...

Page 43: ... is used to mirror the active memory modules This feature provides maximum reliability and enables the system to continue running even during a catastrophic memory failure by switching over to the mirrored copy The installation guidelines to enable Mirror Mode require that the memory modules be identical in size speed and technology and they must be populated in sets of 6 per processor Single Rank...

Page 44: ... population Memory population information Dual processor Start with processor1 processor1 and processor 2 population should match Optimized Independent channel population order A 1 B 1 A 2 B 2 A 3 B 3 Odd amount of DIMMs per processor allowed Optimizer population order is not traditional for 4 and 8 DIMM installations of single processor For 4 DIMMs A1 A2 A4 A5 For 8 DIMMs A1 A2 A4 A5 A7 A8 A10 A1...

Page 45: ...o ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts CAUTION To pre...

Page 46: ...ket 5 Run the system memory test in system diagnostics Expansion cards and expansion card risers NOTE A System Event Log SEL event is logged if an expansion card riser is not supported or missing It does not prevent your system from turning on However if a F1 F2 pause occurs with an error message see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at...

Page 47: ...th Full Height NA x16 Slot 6 Double width Full Height NA x16 Slot 7 Double width Full Height NA x16 Table 14 PCIe slots on the riser for Configurations C G and M Configurations C G and M Slot width PCIe slots on the riser Height Processor 1 PCIe ports Processor 2 PCIe ports Slot 1 Single width Half Length Low Profile x16 Slot 2 Single width Half Length Low Profile X4 Slot 3 Single width Half Lengt...

Page 48: ...om the riser before removing the expansion card riser 2 Figure 43 Removing expansion card riser 1 Figure 44 Removing expansion card riser 2 Next steps Install the expansion card riser 48 PowerEdge C4140 installing and removing system components ...

Page 49: ... expansion card riser align the expansion card with the connector on the system board NOTE While installing riser 1 press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board 2 Lower the expansion card riser into place until the expansion card riser is fully seated with the connector on the system board Figure 45 Installing expansion card ...

Page 50: ...s listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 If applicable disconnect the cables from the expansion card NOTE When removing a card from the riser 1 open the PCIe card holder latch If applicable remove the PCIe guide and then remove the expansion card Steps 1 If applicable lift the expansion card latches out of the slot 2...

Page 51: ...ng to replace the expansion card NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system PowerEdge C4140 installing and removing system components 51 ...

Page 52: ...e the documentation accompanying the card NOTE When installing a card into the riser 1 open the PCIe card holder latch If applicable open the PCIe guide and then install the expansion card Steps 1 If applicable lift the expansion card latch and remove the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal ...

Page 53: ...2 Holding the card by its edges insert the expansion card to connect it to the connector on the riser 3 Close the expansion card latch Figure 51 Installing expansion cards into the expansion riser 1 PowerEdge C4140 installing and removing system components 53 ...

Page 54: ...low the safety guidelines listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Remove the air shroud Steps 1 Using a Torx T30 screwdriver loosen the screws on the heat sink in the order below a Loosen the first screw three turns b Loosen the second screw completely c Return to the first screw and loosen it completely NOTE It is no...

Page 55: ...fety guidelines listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Place the heat sink with the processor side facing up 2 Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdriver to break the therma...

Page 56: ...e the bracket from the processor NOTE Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 55 Removing the processor bracket Next steps Install the processor into the processor and heat sink module Installing the processor Prerequisites Follow the safety guidelines listed in Safety instructions on page 23 56 PowerEdge C4140 installing and removing ...

Page 57: ...r and the bracket are placed in the tray before you install the heat sink Figure 56 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor CAUTION Applying too muc...

Page 58: ...to the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Do not press on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 58 PowerEdge C4140 installing and removing system components ...

Page 59: ... removing it 1 Follow the safety guidelines listed in Safety instructions on page 23 2 If installed remove the processor DIMM blank and CPU dust cover The procedure to remove the processor DIMM blank is similar to that of the memory module Steps 1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module PHM on the processor socket CAUTION To ...

Page 60: ...han 0 13 kgf m 1 35 N m or 12 in lbf Figure 59 Installing a processor and heat sink module 1U Next steps Follow the procedure listed in After working inside your system on page 24 Network daughter card Removing the network daughter card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24...

Page 61: ...C so that the Ethernet connectors fit through the slot in the chassis 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch points on the card until the card connector is firmly seated on the system board connector 4 Using a Phillips 2 screwdriver tighten the captive screws to secure the NDC to the system board PowerEdge C4140 installing ...

Page 62: ...instructions See the safety instructions that came with your system for more information 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on page 24 3 Remove the expansion card riser 1 Steps 1 Locate the battery socket For more information see the System board jumpers and connectors section CAUTION To avoid d...

Page 63: ...SB memory key NOTE To locate the internal USB port on the system board see the System board jumpers and connectors section Replacing the optional internal USB memory key Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible dimensions of the USB memory key are 15 9 mm wide x 57 15 mm long x 7 9 mm high 1 Follow the safety guidelines listed in Safet...

Page 64: ...stall the GPU 14 Install the GPU riser cable on the system board GPU installation guidelines The processor must be of 150 W or less Due to the high power consumption of GPUs the ambient system inlet temperature is restricted to 25 C to ensure adequate system cooling when one or more GPU cards are installed NOTE Certain system configurations may require reduction in the maximum ambient system inlet...

Page 65: ...bles connected to the switch board or system board CAUTION The GPU riser cables should be removed before removing the GPUs to prevent pin damage in the GPU connectors on the system board 4 Disconnect the power cables connected to the system board Steps 1 Hold the GPU by the support brackets and lift the GPU at an angle to release it from the guide pins on the front inner wall of the chassis NOTE D...

Page 66: ...rations B and G NOTE The procedure to remove GPU6 is identical to GPU4 Figure 66 Removing a GPU5 for Configurations B and G NOTE The procedure to remove GPU7 is identical to GPU5 66 PowerEdge C4140 installing and removing system components ...

Page 67: ...ower cables connected to the GPU 5 Remove the GPU from the chassis Steps 1 Remove the screws securing the GPU riser cable board to the GPU 2 Pull the GPU riser cable board to disengage the connector on the GPU riser cable board from the GPU 3 Remove the GPU riser cable routed through the GPU riser cable clip Figure 67 Removing a GPU riser cable board NOTE The procedure to remove the riser cable cl...

Page 68: ...ng the support bracket to the GPU and remove the support bracket Figure 68 Removing the GPU I O brackets and the support brackets 1 Torx screw 2 2 support bracket 3 GPU 4 I O bracket 5 screw 5 Removing the GPU brackets from the replacement GPUs Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Follow the procedure listed in Before working inside your system on...

Page 69: ... and then from the switch board NOTE The GPU riser signal cable should be removed from the switch board before removing the GPUs to prevent pin damage in the GPU connectors on the switch board 5 Remove all GPUs from the chassis 6 Disconnect the switch board power cable 7 Keep the Philips 2 screwdriver ready Steps 1 Loosen the screws securing the GPU switch board to the chassis 2 Slide the GPU swit...

Page 70: ... Safety instructions on page 23 Steps 1 Align the tabs on the chassis with the slots on the GPU switch board 2 Slide the GPU switch board toward the back of the chassis to engage the slots on the GPU switch board with the tabs on the chassis 3 Tighten the screws securing the switch board to the chassis 70 PowerEdge C4140 installing and removing system components ...

Page 71: ...rerequisites 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Keep the Phillips 1 and 2 screwdrivers ready 3 Install the GPU brackets on the GPU removed from your system Steps 1 Align the screw holes on the front I O bracket with the screw holes on the GPU 2 Secure the I O bracket to the GPU by using the screws 3 Align the screw holes on the support bracket with the screw ...

Page 72: ...s 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Keep the Phillips 1 2 and the Torx T6 screwdrivers ready 3 Remove the GPU brackets Steps 1 Align the screw holes on the front I O bracket with the screw holes on the GPU 2 Secure the I O bracket to the GPU by using the screws 3 Align the screw holes on the support bracket with the screw holes on the GPU 4 Secure the suppor...

Page 73: ... instructions on page 23 2 Keep the Philips 2 screwdriver ready 3 Install the custom GPU brackets on the replacement GPU Steps 1 Route the riser cable through the riser cable clip 2 Align the connector on the riser cable board with the card edge connector on the GPU and press till it clicks into place 3 Align the screw holes on the riser cable board with the screw holes on the GPU bracket 4 Secure...

Page 74: ...delines on page 64 3 Install the GPU brackets 4 Install the GPU riser cable board Steps 1 Lower the front of the GPU at an angle and slide it to engage the slots on the GPU with the guide pins on the front inner wall of the chassis NOTE Do not hold the GPU by the GPU riser cable board CAUTION While installing the GPU ensure that the guide pins on the chassis do not scrape the GPU 2 Lower the back ...

Page 75: ...ations B and G NOTE The procedure to install GPU6 is identical to GPU4 Figure 76 Installing the GPU5 for Configurations B and G NOTE The procedure to install GPU7 is identical to GPU5 PowerEdge C4140 installing and removing system components 75 ...

Page 76: ...stall the GPU CAUTION The GPU should be installed in the system before installing the GPU riser cables to prevent pin damage in the PCIe connectors on the GPU switch board Steps Insert the card edge connector firmly into the GPU riser card connector until the card is fully seated Figure 77 Installing a GPU riser cable board for configurations B and G a riser cable connector b riser cable connector...

Page 77: ... switch board 4 GPU 7 cable on the GPU switch board 5 GPU switch board 6 GPU 6 power cable 7 GPU 5 power cable 8 system board 9 GPU switch board to system board CPU1 cable 10 GPU switch board to system board cable 11 GPU 4 power 12 GPU 5 cable on the GPU switch board 13 GPU 4 cable on the GPU switch board PowerEdge C4140 installing and removing system components 77 ...

Page 78: ...GPU 4 cable on the system board 9 GPU 5 cable on the system board 10 GPU 4 power cable Figure 80 Configuration G Cabling dual processor systems with PCIe GPUs and a GPU switch board 1 GPU 7 2 GPU 7 power cable 3 GPU 6 cable on the GPU switch board 4 GPU 7 cable on the GPU switch board 5 GPU switch board 6 GPU 6 power cable 7 GPU 5 power cable 8 GPU switch board to system board CPU2 cable 78 PowerE...

Page 79: ...ure 81 Configuration K Cabling dual processor systems with SXM2 GPUs 1 NVLink board 2 GPU 7 power cable 3 GPU 6 power cable 4 system board 5 GPU 4 and 5 cables on the system board 6 GPU 4 power cable 7 GPU 5 power cable Figure 82 Configuration M Cabling dual processor systems with SXM2 GPUs direct connect 1 NVLink board 2 GPU 7 power cable PowerEdge C4140 installing and removing system components ...

Page 80: ...hroud 2 Remove the SXM2 heat sink 3 Remove the SXM2 GPU 4 Remove the NVLink Board 5 Install the NVLink Board 6 Install the SXM2 GPU 7 Install the SXM2 heat sink 8 Install the NVLink air shroud Removing the NVLink Air Shroud Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in Before working inside your system Steps Lift and remove ...

Page 81: ...heat sink in the order that is mentioned below a Loosen the first screw three turns b Loosen the screw diagonally opposite to the screw you loosened Figure 84 Removing the SXM2 GPU heat sink screws 2 Repeat the procedure for the remaining two screws 3 Return to the first screw to loosen it completely 4 Following the same diagonal pattern loosen the remaining screws completely 5 Lift the heat sink ...

Page 82: ...1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in Before working inside your system 3 Remove the NVLink air shroud 4 Remove the SXM2 GPU heat sink Steps 1 Loosen the captive screws that secure the SXM2 GPU to the NVLink board in a descending order as labeled on the NVLink board 2 Lift and remove the SXM2 GPU out of its socket on the NVLink bo...

Page 83: ... If required install the socket protective caps on the NVLink board Figure 87 Installing the socket protective caps Next steps 1 Remove the NVLink board 2 Install a SXM2 GPU PowerEdge C4140 installing and removing system components 83 ...

Page 84: ...om the NVLink board and the system board CAUTION The expansion card riser cables must be disconnected from the NVLink board before removing the NVLink board to prevent pin damage in the PCIe connectors 5 Disconnect the expansion card riser cable from the NVLink board Steps 1 Loosen the thumbscrews that secure the NVLink board to the chassis 2 Hold the NVLink board by the board holder and slide the...

Page 85: ...k board and then to the system board to prevent pin damage in the PCIe connectors 3 Connect the data and power cables to the NVLink board and then to the system board Next steps 1 Install the SXM2 GPUs 2 Install SXM2 heat sink 3 Install air shroud 4 Install system covers Installing an SXM2 GPU Prerequisites CAUTION To avoid any damage to the SXM2 GPU ensure that you tighten the screws in ascending...

Page 86: ... Removing the socket protective caps 4 If installed remove the socket protective caps from the SXM2 GPU 5 Align the guide pin on the SXM2 GPU card with the pin 1 on the NVLink board along with the guide pins then place the SXM2 GPU socket 6 Tighten the captive screws in ascending order as labeled on the NVlink board 86 PowerEdge C4140 installing and removing system components ...

Page 87: ...ermal grease from the heat sink by using a clean lint free cloth 2 Using the thermal grease syringe included with your processor kit apply the grease in a thin spiral on the top of the processor CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for one time use only Dispose ...

Page 88: ... sink to the system board a Tighten the first screw three turns b Tighten the screw diagonally opposite to the screw you tightened Figure 93 Installing the SXM2 GPU heat sink screws 5 Repeat the procedure for the remaining two screws 6 Return to the first screw and tighten it 88 PowerEdge C4140 installing and removing system components ...

Page 89: ... Figure 94 Installing a NVLink air shroud Power supply units Your system supports two 2400 W or 2000 W AC PSUs or two PSUs one is supported if the optional SATA drive cage is installed NOTE For more information see the PowerEdge C4140 Technical Specs at www dell com poweredgemanuals CAUTION If two PSUs are installed both the PSUs must have the same type of label For example Extended Power Performa...

Page 90: ...ns Steps If you are installing a second power supply unit remove the power supply unit blank in the bay by pulling the blank outward CAUTION To ensure proper system cooling the power supply unit blank must be installed in the second power supply unit bay in a non redundant configuration Remove the power supply unit blank only if you are installing a second power supply unit Figure 95 Removing a po...

Page 91: ...ne PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions on page 23 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle Steps Press the orange release latch and slide the PSU out of the system by using the PSU handle Figure 97 Removing a power supply u...

Page 92: ...E When installing hot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU redundancy may not occur until discovery is complete Wait until the new PSU is discovered and enabled before you remove the other PSU The PSU status indicator turns green to signify that the PSU is functioning properly System board Removing the system boar...

Page 93: ...g Processors blanks if applicable CAUTION To prevent damage to the processor socket when replacing a faulty system board ensure that you cover the processor socket with the processor dust cover h Removing a memory module on page 44 i Removing the network daughter card on page 60 Steps 1 Disconnect all cables from the system board CAUTION Take care not to damage the system identification button whi...

Page 94: ... guidelines listed in Safety instructions on page 23 Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system board holder align the connectors on the system board with the slots on th...

Page 95: ...Phillips 2 screwdriver tighten the screws to secure both cable guides NDC guide PCIe guide and PCH shroud base to the system board Figure 102 Installing the cable guides NDC guide PCIe guide and PCH shroud base Next steps 1 Upgrading the Trusted Platform Module PowerEdge C4140 installing and removing system components 95 ...

Page 96: ...ection 6 Import your new or existing iDRAC Enterprise license For more information see iDRAC User s Guide at www dell com poweredgemanuals Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically I...

Page 97: ...odule breaks the cryptographic binding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM Steps 1 Locate the TPM connector on the system board 2 Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module 3 Slide the TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and ro...

Page 98: ... the TPM For more information see initializing the TPM for Intel TXT users 2 The TPM Status changes to Enabled Activated Initializing the TPM 1 2 for TXT users Steps 1 While booting your system press F2 to enter System Setup 2 On the System Setup Main Menu screen click System BIOS System Security Settings 3 From the TPM Security option select On with Preboot Measurements 4 From the TPM Command opt...

Page 99: ...ngs 12 Restart your system Control panel Removing the control panel module Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section 2 Follow the procedure listed in Before working inside your system 3 Remove the system top cover front Steps 1 Hold and pull the plastic pull tab to disconnect the control panel cable from the control panel module 2 Using a Phillips 1 scr...

Page 100: ... on the chassis 2 Align the screw holes on the control panel module with the screw holes on the chassis 3 Using the Phillips 1 screwdriver secure the panel to the to the chassis with the screws 4 Connect the control panel cable to the control panel connector Figure 105 Installing the control panel module Next steps 1 Install the system top cover front 2 Follow the procedure listed in After working...

Page 101: ...rds You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password System board jumpers and connectors Figure 106 System board jumpers and connectors Table 15 System board jumpers and connectors Item Connector Description 1 J_FAN1U_8 Cooling fan connector 1 2 GPU_4_PWR ...

Page 102: ...r socket 2 17 SATA PWR SATA power connector 18 M4 Data connector 4 19 M3 Data connector 3 20 M2 Data connector 2 21 M1 Data connector 1 22 J_USB_INT Internal USB port 23 J_RISER2 Riser 2 connector 24 J_NDC Network Daughter Card connector 25 S1 SAS connector 1 26 S2 SAS connector 2 27 S3 SAS connector 3 28 J_TPM_MODULE1 TPM module connector 29 BATTERY Battery connector 30 J_R1_SS82_2 Riser 1 connec...

Page 103: ...ve the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 4 Install the system cover The existing passwords are not disabled erased until the system boots with the jumper on pins 4 and 6 However before you assign a new system and or setup password you must move the jumper back to pins 2 and 4 NOTE If you assign a new system and or setup password with the jumper on pins 4 and 6 the...

Page 104: ...on about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select S...

Page 105: ...l detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics 105 ...

Page 106: ...ervice Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b The Contact Technical Sup...

Page 107: ...ollowing benefits Automated issue detection SupportAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from your ...

Page 108: ... Guide included with your rack solution For information about setting up your system see the Getting Started Guide document that is shipped with your system www dell com poweredgemanuals Configuring your system For information about the iDRAC features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information ...

Page 109: ...Essentials see the Dell OpenManage Essentials User s Guide www dell com openmanagemanuals OpenManage Essentials For information about installing using and troubleshooting Dell OpenManage Enterprise see the Dell OpenManage Enterprise User s Guide www dell com openmanagemanuals OpenManage Enterprise For information about installing and using Dell SupportAssist see the Dell EMC SupportAssist Enterpri...

Page 110: ...ued Task Document Location components see the Error Code Lookup Troubleshooting your system For information about identifying and troubleshooting the PowerEdge server issues see the Server Troubleshooting Guide www dell com poweredgemanuals 110 Documentation resources ...

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