Getting help
Topics:
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Accessing system information by using QRL
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Receiving automated support with SupportAssist
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1
Go to
2
Select your country from the drop-down menu on the lower right corner of the page.
3
For customized support:
a Enter your system Service Tag in the
Enter your Service Tag
field.
b Click
Submit
.
The support page that lists the various support categories is displayed.
4
For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5
For contact details of Dell Global Technical Support:
a Click
.
b The
Contact Technical Support
page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and click
Send Feedback
to send your
feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system. The QRL is located on the
top of the system cover and provides access to generic information about your system. If you want to access information specific to the
system service tag, such as configuration and warranty, you can access QR code located on the system Information tag.
Prerequisites
Ensure that your smart phone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
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How-to videos
9
Dell EMC PowerEdge R740 Installation and Service Manual
Getting help
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