Dell External OEMR 850, User Manual

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell OpenManage Server Administrator Version 2 3 User s Guide ...

Page 2: ...el and Pentium are registered trademarks and Intel386 is a trademark of Intel Corporation Novell and NetWare are registered trademarks of Novell Inc Red Hat is a registered trademark of Red Hat Inc VESA is a registered trademark of Video Electronics Standards Association UNIX is a registered trademark of The Open Group in the United States and other countries OS 2 is a registered trademark of Inte...

Page 3: ... Obtaining Technical Assistance 13 2 What s New for Version 2 3 15 3 Setup and Administration 17 Security Management 17 Role Based Access Control 17 Authentication 18 Encryption 19 Assigning User Privileges 19 Creating Server Administrator Users for Supported Windows Operating Systems 19 Creating Server Administrator Users for Supported Red Hat Enterprise Linux Operating Systems 21 Disabling Guest...

Page 4: ...Your Server Administrator Session 31 Logging In and Out 31 Single Sign On 32 Systems Running a Supported Microsoft Windows Server 2003 Operating System 32 The Server Administrator Home Page 34 Global Navigation Bar 36 System Tree 36 Action Window 36 Using the Online Help 38 Using the Preferences Home Page 38 Using the Server Administrator Command Line Interface 39 Secure Port Server and Security S...

Page 5: ...Server Administrator with Citrix 50 Considerations Before Installing Storage Management Service 50 6 Instrumentation Service 55 Overview 55 Managing Your System 56 Managing System Tree Objects 57 Server Administrator Home Page System Tree Objects 58 System 58 Managing Preferences Home Page Configuration Options 79 General Settings 80 Server Administrator 80 7 Working With the Baseboard Management ...

Page 6: ...rties 95 Configuring DRAC III Dial in PPP Users and Modem Settings 95 Adding and Configuring a DRAC III Dial In PPP User 95 Adding and Configuring DRAC III Demand Dial Out Entries 96 Configuring the DRAC III Modem Settings 97 Configuring the DRAC Remote Features Properties 97 Configuring DRAC Security 98 Certificate Management 99 Configuring Remote Connect Authentication Options 101 Accessing and ...

Page 7: ... Storage Management Command Line Interface 116 Displaying Online Help 116 10 Diagnostic Service 117 Overview 117 Devices Supported by the Diagnostic Service 118 Diagnostic Service Features 119 Upgrading the Diagnostic Service 120 Configuring the Diagnostic Service 120 Configuring the Applications Settings 120 Configuring the Test Execution Settings 121 Re enumerating Devices 122 Running Diagnostic...

Page 8: ...ardware Log 128 Alert Log 128 POST Log 129 Command Log 129 12 Appendix 131 Setting Alert Actions for Systems Running a Supported Red Hat Enterprise Linux Operating System 131 BMC Platform Events Filter Alert Messages 132 Glossary 133 Index 157 ...

Page 9: ...tration of local and remote systems through a comprehensive set of integrated management services Server Administrator resides solely on the system being managed and is accessible both locally and remotely from the Server Administrator home page Remotely monitored systems may be accessed by dial in LAN or wireless connections Server Administrator ensures the security of its management connections ...

Page 10: ...configured on the managed system you can perform remote management functions from any system that has a supported Web browser and connection Additionally the Server Administrator home page provides extensive context sensitive online help Instrumentation Service The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry standard systems mana...

Page 11: ...torage Management Service is installed using Express Setup providing that the system does not have an existing Array Manager installation In addition to the tasks that you can perform using basic Storage Management Service enhanced Storage Management Service of Server Administrator Allows you to perform controller and enclosure functions for all supported RAID and non RAID controllers and enclosur...

Page 12: ... file The CIM provider MOF documents supported classes of management objects The Dell OpenManage Server Administrator Messages Reference Guide lists the messages that are displayed in your Server Administrator home page Alert log or on your operating system s event viewer This guide explains the text severity and cause of each Instrumentation Service Alert message that Server Administrator issues ...

Page 13: ...n about unattended simultaneous provisioning and configuration solutions over the network by leveraging image based technology The Dell Update Packages User s Guide provides information about obtaining and using Dell Update Packages as part of your system update strategy The Server Update Utility User s Guide provides information about obtaining and using the Server Update Utility SUU to update yo...

Page 14: ...14 Introduction ...

Page 15: ... Version 2 3 Added Serial Attached SCSI SAS support for Dell PowerEdge 6800 and 6850 Added support for PERC 5 e Added support for a new SAS hard drive enclosure PowerVault MD1000 Removed support for Novell NetWare on Dell PowerEdge 6800 and 6850 ...

Page 16: ...16 What s New for Version 2 3 ...

Page 17: ... based on the user s assigned group privileges The three user levels are User Power User and Administrator Users can view most information Power Users can set warning threshold values run diagnostic tests and configure which alert actions are to be taken when a warning or failure event occurs Administrators can configure and perform shutdown actions configure Auto Recovery actions in case a system...

Page 18: ...ator authentication scheme validates the context within which the current process is running This authentication scheme ensures that all Server Administrator functions whether accessed through the Server Administrator home page or CLI are properly authenticated Microsoft Windows Authentication For supported Microsoft Windows operating systems Server Administrator authentication is based on the ope...

Page 19: ...supported operating system Creating Server Administrator Users for Supported Windows Operating Systems Creating Server Administrator Users for Supported Red Hat Enterprise Linux Operating Systems NOTICE You must assign a password to every user account that can access Server Administrator to protect access to your critical system components Additionally users who do not have an assigned password ca...

Page 20: ...ut creating users and assigning user group privileges or for more detailed instructions see your operating system documentation 1 Right click My Computer and point to Manage 2 In the console tree expand Local Users and Groups and then click Users 3 Click Action and then click New User 4 Type the appropriate information in the dialog box select or clear the appropriate check boxes and then click Cr...

Page 21: ...otect access to your critical system components Additionally users who do not have an assigned password cannot log into Server Administrator on a system running Windows Server 2003 due to operating system constraints 4 Click Next and then click Finish 5 Double click the icon representing the user you just created 6 Click the Member of tab 7 Click Add 8 Select the appropriate group and click Add 9 ...

Page 22: ... useradd d home directory g root username NOTE You must set root as the primary group 2 Type passwd username and press Enter 3 When prompted enter a password for the new user NOTICE You must assign a password to every user account that can access Server Administrator to protect access to your critical system components The new user can now log in to Server Administrator with Power User group privi...

Page 23: ...aps to the system running IT Assistant The following procedures provide step by step instructions for configuring the SNMP agent for each supported operating system Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux Operating Systems Configuring the SNMP Agent for Systems Running Suppor...

Page 24: ...and point to Manage The Computer Management window appears 2 Expand the Computer Management icon in the window if necessary 3 Expand the Services and Applications icon and click Services 4 Scroll down the list of services until you find SNMP Service right click SNMP Service and then click Properties The SNMP Service Properties window appears 5 Click the Security tab to add or edit a community name...

Page 25: ...nd then click Edit The SNMP Service Configuration window appears 7 Set the Community Rights to READ WRITE or READ CREATE and click OK The SNMP Service Properties window appears 8 Click OK to save the changes Configuring Your System to Send SNMP Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters You ...

Page 26: ...ment information base MIB branch implemented by the Instrumentation Service is identified by the OID 1 3 6 1 4 1 674 10892 1 Management applications must have access to this branch of the MIB tree to manage systems running the Instrumentation Service For Red Hat Enterprise Linux operating systems the default SNMP agent configuration gives read only access for the public community only to the MIB I...

Page 27: ...t applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator To change the SNMP community name used for retrieving management information from a system running Server Administrator edit the SNMP agent configuration file etc snmp snmpd conf and perform the following st...

Page 28: ...l all none 3 To enable SNMP configuration changes restart the SNMP agent by typing service snmpd restart Configuring Your System to Send Traps to a Management Station Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters One or more trap destinations must be configured on the system running Server Administrator for SNMP traps to be...

Page 29: ...rver Administrator displays a warning message and logs a message to the system log You can open the SNMP port by disabling the firewall opening an entire external network interface in the firewall or opening the SNMP port for at least one external network interface in the firewall You can perform this action before or after Server Administrator is started To open the SNMP port using one of the pre...

Page 30: ...ntire network interface tab to one of the Trusted Devices and press the spacebar An asterisk in the box to the left of the device name indicates that the entire interface will be opened b To open the SNMP port on all network interfaces tab to Other ports and type snmp udp 6 Tab to OK and press Enter The Firewall Configuration screen appears 7 Tab to OK and press Enter The Choose a Tool menu appear...

Page 31: ...t if necessary See Secure Port Server and Security Setup for instructions on setting up your system preferences Logging In and Out To log into Server Administrator type your preassigned Username and Password in the appropriate fields on the Systems Management Log in window See Single Sign On for information on how you can bypass the login page and access the Server Administrator web application by...

Page 32: ... the correct privileges user power user or administrator Other users are authenticated against Microsoft Active Directory To launch Server Administrator using Single Sign On authentication against Microsoft Active Directory the following parameters must also be passed in authType ntlm application plugin name Where plugin name omsa ita etc For example https localhost 1311 authType ntlm application ...

Page 33: ... and paste it onto the Add this Web Site to the Zone field 6 Click Custom Level For Windows 2000 Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button For Windows 2003 Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button Under Active Scripting select the Allow scripting of...

Page 34: ...em tree displays all visible system objects based on the user s access privileges The action window displays the available management actions for the selected system tree object based on the user s access privileges The action window contains three functional areas The action tabs display the primary actions or categories of actions that are available for the selected object based on the user s ac...

Page 35: ...w data area in the action window that contains a greater level of detail For example clicking Main System Chassis under the Health subcategory of the Properties action tab lists the health status of all the components contained in the Main System Chassis object that are monitored for health status NOTE Many of the system tree objects system components action tabs or data area features are not avai...

Page 36: ...expanded further Action Window When you click an item on the system tree details about the component or object appear in the data area of the action window Clicking an action tab displays all available user options as a list of subcategories Clicking an object on the system tree opens that component s action window displaying the available action tabs The data area defaults to a preselected subcat...

Page 37: ...erences for instructions on setting up your e mail server and default e mail recipient Clicking Refresh reloads the system component status information in the action window data area Clicking Save As saves an HTML file of the action window in a zip file Clicking Clear Log erases all events from the log displayed in the action window data area NOTE The Export Email Save As and Clear Log buttons are...

Page 38: ...ut the specific window you are viewing The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services Online help is available for all windows you can view based on the software and hardware groups that Server Administrator discovers on your system and your user privilege level Using the Preferences Home Page The Pref...

Page 39: ...l systems management tasks from the operating system command prompt of a monitored system In many cases the CLI allows a user with a very well defined task in mind to rapidly retrieve information about the system Using CLI commands for example administrators can write batch programs or scripts to execute at specific times When these programs execute they can capture reports on components of intere...

Page 40: ...preferences Perform the following steps to set up your user preferences 1 Click Preferences on the global navigation bar The Preferences home page appears 2 Click General Settings 3 To add a preselected e mail recipient type the e mail address of your designated service contact in the Mail To field and click Apply Changes NOTE Clicking Email in any window sends an e mail message with an attached H...

Page 41: ...s es for the managed system that Server Administrator binds to when starting a session Select the All radio button to bind to all IP addresses applicable for your system Select the Specific radio button to bind to a specific IP address NOTE Changing the IP Address to Bind to value to a value other than All may prevent other applications or browsers from accessing Server Administrator on the manage...

Page 42: ...ate chain from a CA Authorized CAs include Verisign Entrust and Thawte Controlling Server Administrator Server Administrator automatically starts each time you reboot the managed system To manually start stop or restart Server Administrator use the following instructions NOTE To control Server Administrator you must be logged in with administrator privileges logged in as root for supported Red Hat...

Page 43: ...ported Red Hat Enterprise Linux operating system run the following command from the command line omawsd stop Restarting Server Administrator Supported Microsoft Windows Operating Systems To restart Server Administrator perform the following steps 1 Click the Start button and point to Settings Control Panel Administrative Tools Services The Services window appears 2 Right click the Secure Port Serv...

Page 44: ...44 Using Server Administrator ...

Page 45: ...Manage Server Administrator version 2 0 you can download and install the service pack from support dell com You do not need to uninstall Server Administrator before installing the service pack If you have a version of Server Administrator earlier than 2 0 upgrade to version 2 0 and then download and install the service pack If you are running Server Administrator on a system with a supported Red H...

Page 46: ...gmt msi REINSTALL ALL REINSTALLMODE vomus You can upgrade your systems management software using the Windows Installer Patch MSP file The MSP file is available on the Dell PowerEdge Updates CD To apply the MSP file either double click on the msp file or enter Msiexec exe p filename msp NOTE You can use msiexec parameters like q for silent upgrades See the Dell OpenManage Installation and Security ...

Page 47: ...03 Red Hat Enterprise Linux AS ES and WS Version 3 and 4 32 and 64 bit extensions NOTE Support for updated kernels released by Red Hat and for later versions of Red Hat Enterprise Linux may require the use of Dynamic Kernel Support see the Installation and Security User s Guide for an explanation of this feature VMWare 2 5 1 ESX service console NOTE See the Server Administrator readme file on the ...

Page 48: ... Setup Guide or the Dell Embedded Remote Access MC Controller User s Guide for complete software and hardware requirements The enhanced Storage Management Service is installed by default using Express Setup on systems that do not have an existing installation of Dell OpenManage Array Manager If you wish to install Array Manager instead of the enhanced Storage Management Service use Custom Setup On...

Page 49: ...agement protocol standard on your managed system see your operating system documentation Table 5 1 shows the availability of the systems management standards for each supported operating system Prerequisite Checker for Windows The setup exe prerequisite checker program located in the Windows directory on the Installation and Server Management CD provides the capability of examining the prerequisit...

Page 50: ...er are two separate storage management product offerings These products cannot be installed together you can use one or the other to manage your storage controllers After installation Array Manager is launched separately from the Server Administrator The enhanced Storage Management Service provides the same features as Array Manager and is integrated with Server Administrator The enhanced Storage ...

Page 51: ...nhanced Storage Management Service Installing the enhanced Storage Management Service on a system that has FAST or the PERC Console installed is an unsupported configuration In particular you may find that the enhanced Storage Management Service or the FAST features are disabled at run time when using the enhanced Storage Management Service on a system that also has FAST installed Therefore it is ...

Page 52: ... the driver and firmware versions do not meet the required level however you may not have access to all functions provided by the enhanced Storage Management Service At the enhanced Storage Management Service runtime check your application log files for notifications on outdated firmware versions See the enhanced Storage Management Service readme readme_sm txt for a complete listing of supported c...

Page 53: ...ther than upgrading to the enhanced Storage Management Service using Custom Setup then the enhanced Storage Management Service will rename the virtual disks created with Array Manager NOTE See the Dell OpenManage Installation and Security User s Guide for more information on the Express Setup and Custom Setup options On a system with the enhanced Storage Management Service you cannot replace the e...

Page 54: ...54 Installing Server Administrator ...

Page 55: ...ial tasks Specify minimum and maximum values for certain critical components The values called thresholds determine the range in which a warning event for that component occurs minimum and maximum failure values are specified by the system manufacturer Specify how the system responds when a warning or failure event occurs Users can configure the actions that a system takes in response to notificat...

Page 56: ...groups that Server Administrator discovers on your system and your user privilege level NOTE Many of the system tree objects system components action tabs action tab subcategories or data area features are not available to a user logged in with only User privileges Admin or Power User privileges are required to view many of the system tree objects system components action tabs and data area featur...

Page 57: ...nts that may appear are Main System Chassis Software and Storage To expand a branch of the tree click the plus sign to the left of an object or double click the object A minus sign indicates an expanded entry that cannot be expanded further See Figure 6 2 available Server Administrator home page system tree objects Figure 6 2 Server Administrator Home Page System Tree Objects System Main System Ch...

Page 58: ... included under the Shutdown tab System The System object contains three main system component groups Main System Chassis Software and Storage The Server Administrator home page defaults to the System object of the system tree view Most administrative functions can be managed from the System object action window The System object action window can have the following tabs depending on the user s gr...

Page 59: ...te shutdown options Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value NOTE A thermal shutdown occurs only when the temperature reported by the sensor goes above the temperature threshold A thermal shutdown does not occur when the temperature reported by the sensor goes below the temperature threshold Shut down...

Page 60: ...in the event that a system component sensor returns a warning or failure value You can also use the Configure Destination option to select a destination where an alert for a platform event is to be sent View current SNMP trap alert thresholds and set the alert threshold levels for instrumented system components The selected traps will be triggered if the system generates a corresponding event at t...

Page 61: ... complete instructions on using the Server Administrator Diagnostic Service Main System Chassis Clicking the Main System Chassis object allows you to manage your system s essential hardware and software components The system may contain one main system chassis or several chassis The main system chassis contains the essential components of a system The Main System Chassis object action window can h...

Page 62: ...devices to diagnose If you press F5 to refresh Diagnostic Service shows up when enumeration is complete This process can take several minutes on some systems Diagnostics Subtabs Select Review Status Results Hardware Changes Settings Scheduled Tasks Under the Diagnostics tab you can View and select to run all available diagnostics tests for components installed in your system Review the selected te...

Page 63: ...ileges Properties and Setup Properties Subtab Information Under the Properties tab you can view BIOS information Setup Subtab BIOS Under the Setup tab you can set the state for each BIOS setup object NOTE Setting the boot sequence to Device List on the Setup tab results in the following boot sequence diskette IDE CD drive hard drive option ROMs if the devices are available BMC Clicking the BMC obj...

Page 64: ...e Server Administrator BIOS Setup screen may be inaccurate for embedded NICs Using the BIOS Setup screen to enable or disable NICs might produce unexpected results It is recommended that you perform all configurations for embedded NICs through the actual System Setup screen that is available by pressing F2 while a system is booting Currents Clicking the Currents object allows you to manage current...

Page 65: ...hand pane of the Server Administrator home page The Fans object action window can have the following tabs depending on the user s group privileges Properties and Alert Management Properties Subtabs Fan Probes Fan Control Under the Properties tab you can View the current readings for your system s fan probes and configure minimum and maximum values for fan probe warning threshold NOTE Some fan prob...

Page 66: ... privileges Properties and Alert Management Properties Subtab Intrusion Under the Properties tab you can view the chassis intrusion status Alert Management Subtabs Alert Actions SNMP Traps Under the Alert Management tab you can View current alert actions settings and set the alert actions that you want to be performed in the event that the intrusion sensor returns a warning or failure value View c...

Page 67: ...stem generates a corresponding event at the selected severity level Diagnostics Subtabs Select Review Status Results Hardware Changes Settings Scheduled Tasks Under the Diagnostics tab you can View and select to run all available diagnostics tests for components installed in your system Review the selected tests View the status of the tests being executed View the results for the diagnostics test ...

Page 68: ...t allows you to manage your system s external ports Server Administrator monitors the status of each external port present in your system The Ports object action window can have the following tabs depending on the user s group privileges Properties and Diagnostics Properties Subtab Information Under the Properties tab you can view information about your system s external ports Diagnostics Subtabs ...

Page 69: ...for power supplies The selected traps will be triggered if the system generates a corresponding event at the selected severity level Processors Clicking the Processors object allows you to manage your system s microprocessor s A processor is the primary computational chip inside a system that controls the interpretation and execution of arithmetic and logic functions The Processors object action w...

Page 70: ...r the Configuration tab you can Configure network properties Configure SNMP traps Configure demand dial out entries Configure dial in users Configure remote properties such as remote boot parameters Configure modem properties Users Subtab Information Under the Users tab you can add configure and view information about Remote Access Service users Remote Connect Under the Remote Connect tab you can ...

Page 71: ...nd log files View a list of scheduled tests and make changes to them NOTE See Diagnostic Service for complete instructions on using the Server Administrator Diagnostic Service Slots Clicking the Slots object allows you to manage the connectors or sockets on your system board that accept printed circuit boards such as expansion cards The Slots object action window has the Properties tab Properties ...

Page 72: ...o set either the minimum or maximum temperature probe threshold value to a number that contains a decimal only the whole number before the decimal place is saved as the threshold setting Voltages Clicking the Voltages object allows you to manage voltage levels in your system Server Administrator monitors voltages across critical components in various chassis locations in the monitored system The V...

Page 73: ...torage Management Service Array Manager The Basic Storage Management Service is similar to the Storage Management Service provided in earlier releases of Server Administrator The Basic Storage Management Service is available only on Microsoft Windows operating system NOTE Array Manager is not available if no previous Dell OpenManage systems management software with Array Manager installed is detec...

Page 74: ...u press F5 to refresh Diagnostic Service shows up when enumeration is complete This process can take several minutes on some systems Diagnostics Subtabs Select Review Status Results Hardware Changes Settings Scheduled Tasks Under the Diagnostics tab you can View and select to run all available diagnostics tests for components installed in your system Review the selected tests View the status of th...

Page 75: ...ct allows you to view information about volumes on your system A volume may be formatted and may have a file system and or drive letter The Volumes object action window can have the following tab depending on the user s group privileges Properties Properties Subtab Volumes Under the Properties tab you can view the current status of and detailed information about your volumes Enhanced Storage Manag...

Page 76: ...oller Clicking the Controller object allows you to view information about your controllers and the various components attached to the controller The components attached to the controller can include battery virtual disks and so on The Controller object action window can have the following tabs depending on the user s group privileges Health and Information Configuration Health Under the Health tab...

Page 77: ...lso displayed here The status is visually indicated with the icons described in Storage Component Severity Configuration Information Under the Configuration Information tab you can view the property information of the array disks temperature probes EMMs Enclosure Management Modules and other components attached to the enclosure or backplane For enclosures you can also execute enclosure tasks in th...

Page 78: ... Information Configuration Information Under the Configuration Information tab you can view the current status and property information of the enclosure power supplies The status is visually indicated with the icons described in Storage Component Severity Property information includes name state and part number Temperatures Clicking the Temperatures object allows you to view information about the ...

Page 79: ...on changes can only be detected if you perform a controller rescan click the Information Configuration tab in the required controller and click Rescan Table 6 1 explains the various severity levels and the corresponding component status Managing Preferences Home Page Configuration Options The left pane of the Preferences home page where the system tree is displayed on the Server Administrator home...

Page 80: ...w X 509 certificate reusing an existing X 509 certificate or importing a root certificate or certificate chain from a Certification Authority CA For more information about certificate management see X 509 Certificate Management Server Administrator Clicking the Server Administrator object allows you to enable or disable access to users with User or Power User privileges and to configure the SNMP r...

Page 81: ...strator GUI by clicking the BMC object which is a subcomponent of the Main System Chassis group You can perform the following BMC related tasks View basic BMC information Configure BMC users Set BMC platform event filter alerts Configure the BMC on a serial over LAN connection Configure the BMC on a serial port connection Configure the BMC on a virtual LAN connection In addition you can use the Se...

Page 82: ...ID Number of Possible Active Sessions Number of Current Active Sessions LAN Enabled SOL Enabled IP Address Source IP Address IP Subnet IP Gateway MAC Address Configuring BMC Users BMC users can be configured through the BMC User Configuration page this page is accessed by browsing through the following path 1 Click the System object 2 Click the Main System Chassis object 3 Click the BMC object 4 C...

Page 83: ...ser Window to go back to the BMC Users window Setting BMC Platform Event Filter Alerts You can use the Server Administrator Instrumentation Service to configure the most relevant BMC features such as Platform Event Filter PEF parameters and alert destinations 1 Click the System object 2 Click the Alert Management tab 3 Click Platform Events The Platform Events window allows you to take individual ...

Page 84: ... System Shuts down the operating system and initiates system startup performing BIOS checks and reloading the operating system Power Cycle System Turns the electrical power to the system off pauses turns the power on and reboots the system Power cycling is useful when you want to reinitialize system components such as hard drives Power Off System Turns off the electrical power to the system NOTICE...

Page 85: ... platform event alert will be sent 4 Enter a value in the Community String field to act as a password to authenticate messages sent between a management station and a managed system The community string also called the community name is sent in every packet between the management station and a managed system 5 Click Apply Changes 6 Click Go Back to Platform Events Page to go back to the Platform E...

Page 86: ...ply Changes 8 Click Terminal Mode Settings In the Terminal Mode Settings window you can configure terminal mode settings for the serial port Terminal mode is used for Intelligent Platform Interface Management IPMI messaging over the serial port using printable ASCII characters Terminal mode also supports a limited number of text commands to support legacy text based environments This environment i...

Page 87: ...iguration tab 5 Click LAN The LAN Configuration page appears NOTE BMC management traffic will not function if the LAN on motherboard LOM is used in a Port Channel or Link Aggregation team 6 Specify the following NIC configuration details Enable LAN Interface IP Address Source IP Address Subnet Mask Gateway Address MAC Address Channel Privilege Level Limit 7 Specify the following VLAN configuration...

Page 88: ...88 Working With the Baseboard Management Controller BMC ...

Page 89: ...ting system only to help you diagnose the probable cause of a system crash Depending on your system the DRAC 4 hardware is either a system card DRAC 4 I or a full length PCI card DRAC 4 P The DRAC 4 I and DRAC 4 P are identical except for the hardware differences The DRAC 4 has its own microprocessor and memory and is powered by the system in which it is installed The DRAC 4 may be preinstalled on...

Page 90: ...RAC installed to use the Remote Access Service For a list of specific hardware requirements for your DRAC see the readme file for your remote access controller on the Systems Management Consoles CD and the Dell Remote Access Controller Installation and Setup Guide or the Dell Embedded Remote Access MC Controller User s Guide on the documentation CD NOTE The DRAC software is installed as part of th...

Page 91: ...r Administrator home page and then click the Remote Access Controller object 2 Click the Users tab The Remote Access Controller Users window appears 3 Click Add The Add Remote Access Controller User window appears 4 Type a user name in the User Name field 5 Type a new password in the New Password field 6 Type the new password again in the Confirm Password field 7 Configure numeric paging for DRAC ...

Page 92: ...s and then click OK to save the alert paging and user configuration to the Server Administrator data repository Server Administrator returns to the Users tab The user you just created and configured is displayed in the User Name list Configuring an Existing DRAC User NOTE You must have Admin privileges in Server Administrator to use the Remote Access Service To configure a DRAC user perform the fo...

Page 93: ...er failures The first left most column of check boxes corresponds to the severity level Informational the second column corresponds to the severity level Warning and the third column corresponds to the severity level Critical The last seven events can only report the severity level Informational 9 Click Apply Changes and then click OK to save the alert paging and user configuration to the Server A...

Page 94: ...ase IP Address field c Specify the Dial In Authentication settings that dial in connections require Any Allows the connection to use any type of encryption including no encryption Encrypted Requires the connection to use some type of encryption CHAP Requires the connection to use the CHAP 6 To enable SMTP server address control click the check box next to Enable SMTP and type the SMTP server addre...

Page 95: ... and the third column corresponds to the severity level Critical The last seven events can only report the severity level Informational 9 Click Apply Changes and then click OK to save your changes Configuring DRAC III Dial in PPP Users and Modem Settings Dial in PPP users and modem features are currently only available for the DRAC III Adding and Configuring a DRAC III Dial In PPP User NOTE You mu...

Page 96: ...Demand Dial Out Entries NOTE You must have Admin privileges in Server Administrator to use the Remote Access Service If you set the dial in PPP setting to Preset the demand dial out entry causes the Remote Access Service to disconnect and call the management station back at a preset number Upon callback you must provide your DRAC user authentication to access the Remote Access Service NOTE The DRA...

Page 97: ...m the following steps 1 On the Server Administrator home page click the Main System Chassis object and then click the Remote Access Controller object 2 Click the Configuration tab 3 Click Modem 4 For Dial Mode choose either Pulse or Tone 5 From the Country Code drop down menu select the country where the DRAC III is located 6 For Initialization String enter the required initialization string for t...

Page 98: ...pdate parameters a Click the check box next to Enable Remote Firmware Update b Type the TFTP server s IP address in the Remote Firmware TFTP Address field c Type the firmware image filename in the Remote Firmware Update Path field The path must be relative to the root directory of the TFTP server 7 Click Apply Changes and click OK to save your changes Configuring DRAC Security NOTE You must have A...

Page 99: ...cation and other important security criteria Examples of CAs include Thwate and VeriSign Once the CA receives your CSR they review and verify the information the CSR contains If the applicant meets the CA s security standards the CA issues a certificate to the applicant that uniquely identifies that applicant for transactions over networks and on the internet After the CA approves the CSR and send...

Page 100: ...ound the string For example if your file is contained in c security files certificates sslcert cer you must place the fully qualified path name and filename in double quotations because a space appears between security and files For example c security files certificates sslcert cer 4 Click Upload A message appears stating that the certificate was successfully uploaded to the DRAC firmware 5 Reset ...

Page 101: ... created through the local operating system NOTE The Local Operating System Authentication check box is grayed out by default and cannot be checked or unchecked for DRAC firmware version 3 20 or later Use Active Directory Authentication for DRAC firmware version 3 20 or later See the Using Microsoft Active Directory With Your Dell Remote Access Controller DRAC III DRAC III XT ERA and ERA O User s ...

Page 102: ...102 Remote Access Service ...

Page 103: ... management software with Array Manager installed is detected It is only available for upgrade Support for Array Manager will be discontinued in a future release It is recommended that you switch to use Storage Management Service where applicable Enhanced Storage Management Service Storage Management Service The enhanced Storage Management Service provides RAID storage management that is integrate...

Page 104: ...istrators who are familiar with their storage environment NOTE The enhanced Storage Management Service is available only on systems running Microsoft Windows and Red Hat Enterprise Linux operating systems On systems running Windows operating systems you can choose to install either the enhanced Storage Management or the basic Storage Management Service using Custom Setup On systems running Red Hat...

Page 105: ...stems that do not have an Array Manager installation See the enhanced Storage Management Service readme readme_sm txt and Server Administrator readme readme_sa txt for complete software and hardware requirements NOTE Array Manager is not supported on Red Hat Enterprise Linux operating systems Hardware Prerequisites Installing the basic or enhanced Storage Management Service on a system that does n...

Page 106: ... installed will still be able to perform SCSI diagnostics for direct attached storage devices however RAID controller and storage diagnostics cannot be performed See the Array Manager User s Guide for complete software and hardware requirements NOTE Array Manager is not supported on Red Hat Enterprise Linux operating systems Basic Storage Management Tree Objects The basic Storage Management is acc...

Page 107: ...rage Management Service is a replacement for Array Manager The enhanced Storage Management Service provides similar storage management and configuration features as Array Manager There are differences in the operating system support and other features however See Enhanced Storage Management Service for more information Enhanced Storage Management Tree Objects When installed the enhanced Storage Ma...

Page 108: ...age Management Service provides an Express and an Advanced Create Virtual Disk Wizard The Express Wizard calculates an appropriate virtual disk configuration based on the available space and controller considerations When using the Express Wizard you select the RAID level and size for the virtual disk The Express Wizard selects a recommended disk configuration for you that matches your RAID level ...

Page 109: ...cy task rebuilds the redundant data To launch the Check Consistency task 1 Expand the Storage tree object to display the controller objects 2 Expand a controller object 3 Select the Virtual Disks object 4 Select Check Consistency from the Available Tasks drop down menu 5 Click Execute 6 See the enhanced Storage Management online help for more information Assign a Hot Spare A hot spare is an unused...

Page 110: ...age Management online help for more information Additional Enhanced Storage Management Features There are many tasks associated with controllers enclosures virtual disks and array disks that you can perform with the enhanced Storage Management Service See the enhanced Storage Management online help for more information Global Tasks The following global tasks are available when the Storage object i...

Page 111: ...eside on array disks that have been moved from another controller Clear Foreign Configuration This task clears or erases virtual disk information from the newly attached array disks Set Background Initialization Rate This task changes the amount of system resources dedicated to the background initialization task Set Check Consistency Rate This task changes the amount of system resources dedicated ...

Page 112: ...Blink task to blink the Light Emitting Diodes LEDs on the enclosure You may want to use this task to locate an enclosure The LEDs on the enclosure may display different colors and blinking patterns Temperatures Tasks The following temperature probe tasks are available when the Temperatures object is selected See the enhanced Storage Management online help for more information Set Temperature Probe...

Page 113: ...ize Slow and Fast Initialize task to erase files and remove the file systems on a virtual disk Cancel Background Initialization On some controllers background initialization of redundant virtual disks begins automatically after the virtual disk is created Use this task if you need to cancel the background initialization Restore Dead Segments Use the Restore Dead Segments task to recover data from ...

Page 114: ...lume management utilities provided by your operating system On a Windows 2000 system you have the option of installing Array Manager which replaces the Windows 2000 disk and volume management Fibre channel support for the Dell PowerVault 660F storage system is provided by Array Manager but not by the enhanced Storage Management Service Red Hat Enterprise Linux support is provided by the enhanced S...

Page 115: ...t Service using the Dell OpenManage install process Custom Setup The Custom Setup process will uninstall Array Manager and install the enhanced Storage Management Service If you uninstall Array Manager outside of the Dell OpenManage install process the Array Manager virtual disks will be renamed after installing the enhanced Storage Management service Whether or not Array Manager is manually unins...

Page 116: ... provide context sensitive online help To access the online help click Help on the global navigation bar This navigation is available for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed system The enhanced Storage Management Service provides additional online help This help is availabl...

Page 117: ...nt additional system load that will impact the performance of your system and all running applications If you are running critical applications that require rapid response or consume significant system resources take the appropriate precautions before running these diagnostics Close all nonessential applications and only run diagnostics during nonpeak hours of system use See the Server Administrat...

Page 118: ...re devices that Server Administrator diagnostics specifically supports see the Server Administrator Compatibility Guide Table 10 1 lists the different results and events reported by the diagnostic tests Table 10 1 Results and Events Result Explanation Passed The test completed successfully This results in an Information event Failed The test failed due to a critical error This results in an Error ...

Page 119: ...stic Test Status This feature enables you to view the status of the diagnostic tests that are running To access this feature click the Diagnostics tab and then click Status Diagnostic Result History This feature enables you to view the result history log file This log file contains a record of the results of previously run diagnostics tests You can specify the maximum size of this log file in the ...

Page 120: ...tions Settings and Test Execution Settings Configuring the Applications Settings To configure the Application Settings perform the following steps 1 In the Server Administrator home page click Preferences on the global navigation bar and then click the Diagnostics tab 2 In the Diagnostic Application Settings window set the options as desired The following controls are available on the Diagnostic A...

Page 121: ... Settings window Select the Halt Execution of Test on First Error check box to stop the test immediately when an error is encountered Select the Quick Test check box to use a faster algorithm to conduct the test if one is available for the specified test If errors are not reported after running in Quick Test mode and you believe that the hardware tested still has problems it is recommended that yo...

Page 122: ...ls are available on the Diagnostic Selection window In the Available Devices list select a device to view the applicable tests for that device To get information about a device and the tests that can be run on it click the Information icon Select Show All Applicable Tests to view all the tests that are applicable to the system Select Show Tests for Selected Device Only to view only those tests tha...

Page 123: ... this test The OK icon indicates that test has been executed successfully The Noncritical icon indicates that noncritical errors were encountered during the execution of the test The Critical icon indicates that the test has failed Click Abort to stop the current test Click Abort All to stop all the queued tests Click Suspend to suspend the execution of the test Click Resume when you want the test...

Page 124: ... the task in the Task Description field c Select a time in the Select Time field to specify the time of day you want to run the selected diagnostics d Click the calendar button to select the Start Date from a calendar graphic e Select the Frequency of the test Click Once to run the selected diagnostics tests once on the Start Date at the Start Time Click Daily to run the selected diagnostics tests...

Page 125: ...led Tasks window opens This displays the test schedule details such as the Last Run Time and the Next Run Time 2 Click Cancel All to cancel the execution of all the scheduled tasks 3 Click Refresh to refresh the window to get the latest information on the scheduled tests 4 Click the icon next to each test to delete that particular record from the list 5 Click View to display detailed information a...

Page 126: ...126 Diagnostic Service ...

Page 127: ...ilable for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed system Integrated Features Clicking a column heading sorts by the column or changes the sort direction of the column Additionally each log window contains several task buttons that can be used for managing and supporting your s...

Page 128: ...d SEL logs includes The severity level of the event The date and time that the event was captured A description of the event Maintaining the Hardware Log The status indicator icon next to the log name on the Server Administrator homepage will change from a green check mark to a yellow triangle containing an exclamation point when the log file reaches 80 percent capacity Be sure to clear the hardwa...

Page 129: ... POST log click System click the Logs tab and click POST Information displayed in the POST log includes The POST code A description of the code Command Log NOTE If the Command log displays invalid XML data for example when XML data generated for the selection is not well formed click Clear Log and then redisplay the log information Use the Command log to monitor all of the commands issued by Serve...

Page 130: ...130 Server Administrator Logs ...

Page 131: ...e broadcast message when X Window System is running you must start a terminal such as gnome terminal before the event occurs When you set Alert Actions for an event you can specify the action to execute an application There are limitations on the applications that Server Administrator can execute Follow these guidelines to ensure proper execution Do not specify X Window System based applications b...

Page 132: ... for proper operation Temperature Probe Warning The temperature is approaching excessively high or low limits Temperature Probe Failure The temperature is either too high or too low for proper operation Chassis Intrusion Detected The system chassis has been opened Redundancy PS or Fan Degraded Redundancy for the fans and or power supplies has been reduced Redundancy PS or Fan Lost No redundancy re...

Page 133: ...American Standard Code for Information Interchange Atextfilecontainingonlycharactersfrom the ASCII character set usually created with a text editor such as Notepad in Microsoft Windows is called an ASCII file ASIC Acronym for application specific integrated circuit ASPI Acronym for advanced SCSI programming interface asset tag code An individual code assigned to a system usually by a system admini...

Page 134: ...ement controller which is a controller that provides the intelligence in the IPMI structure boot routine When you start your system it clears all memory initializes devices and loads the operating system Unless the operating system fails to respond you can reboot also called warm boot your system by pressing Ctrl Alt Del otherwise you must perform a cold boot by pressing the reset button or by tur...

Page 135: ...inch thick which is where the term chip came from Large chips which can be more than a half inch square hold millions of transistors It is actually only the top one thousandth of an inch of a chip s surface that holds the circuits The rest of it is just a base CIM Acronym for Common Information Model which is a model for describing management information from the DMTF CIM is implementation indepen...

Page 136: ...pecific processing tasks A math coprocessor for example handles numeric processing A graphics coprocessor handles video rendering The Intel Pentium microprocessor for example includes a built in math coprocessor cpi Abbreviation for characters per inch CPU Abbreviation for central processing unit See also microprocessor CRC Abbreviation for cyclic redundancy code which is a number derived from and...

Page 137: ...ion card may contain DIP switchesforconfiguringthecircuitboard DIPswitches are always toggle switches with an on position and an off position directory Directories help keep related files organized on a disk in a hierarchical inverted tree structure Each disk has a root directory for example a C prompt normally indicates that you are at the root directory of hard drive C Additional directories tha...

Page 138: ...error checking and correction ECP Abbreviation for Extended Capabilities Port EDO Acronym for extended data output dynamic random access memory which is a type of DRAM that is faster than conventional DRAM EDO RAM can start fetching the next block of memory at the same time that it sends the previous block to the microprocessor EEPROM Acronym for electrically erasable programmable read only memory...

Page 139: ...panded memory expansion bus Your system contains an expansion bus that allows the microprocessor to communicate with controllers for peripheral devices such as a network card or an internal modem expansion card connector Aconnectoronthesystem ssystemboardorriserboard for plugging in an expansion card extended memory RAM above 1 MB Most software that can use it such as the Windows operating system ...

Page 140: ...iskette while still installed in a system most EEPROM chips can only be rewritten with special programming equipment format To prepare a hard drive or diskette for storing files An unconditional format deletes all data stored on the disk FPBGA Abbreviation for field programmable gate array a programmable logic chip PLD with a high density of gates FRU Abbreviation for field replaceable unit ft Abb...

Page 141: ... option in the Windows NT operating systems HTTP Abbreviation for Hypertext Transfer Protocol HTTP is the client server TCP IP protocol used on the World Wide Web for the exchange of HTML documents HTTPS Abbreviation for HyperText Transmission Protocol Secure HTTPS is a variant of HTTP used by Web browsers for handling secure transactions HTTPS is a unique protocol that is simply SSL underneath HT...

Page 142: ...r interrupt request A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the microprocessor Each peripheral connection must be assigned an IRQ number For example the first serial port in your system COM1 is assigned to IRQ4 by default Two devices can share the same IRQ assignment but you cannot operate both devices simultaneously ISA Acronym for In...

Page 143: ...ral devices such as the video adapter circuitry can be designed to run much faster than they wouldwithatraditionalexpansionbus Somelocal bus designs allow peripherals to run at the same speed and with the same width data path as the system s microprocessor LPTn The device names for the first through third parallel printer ports on your system are LPT1 LPT2 and LPT3 LRA Abbreviation for local respo...

Page 144: ...ionandexecutionofarithmetic and logic functions Software written for one microprocessor must usually be revised to run on another microprocessor CPU is a synonym for microprocessor MIDI Acronym for musical instrument digital interface mm Abbreviation for millimeter s modem A device that allows your system to communicate with other systems over telephone lines modular system A system that can inclu...

Page 145: ...reviation for the Windows NT File System option in the Windows NT operating system NTFS is an advanced file system designed for use specifically within the Windows NT operating system It supports filesystemrecovery extremelylargestoragemedia and long file names It also supports object oriented applications by treating all files as objects with user defined and system defined attributes See also FA...

Page 146: ...tel Corporation PCMCIA Personal Computer Memory Card International Association Aninternationaltradeassociationthathas developed standards for devices such as modems and external hard drives that can be plugged into portable computers PERC Acronym for PowerEdge Expandable RAID controller peripheral device An internal or external device such as a printer a disk drive or a keyboard connected to a sys...

Page 147: ...o Point Protocol PQFP Abbreviation for plastic quad flat pack a type of microprocessor socket in which the microprocessor chip is permanently mounted program diskette set The set of diskettes from which you can perform a complete installation of an operating system or applicationprogram Whenyoureconfigureaprogram you often need its program diskette set protected mode An operating mode supported by...

Page 148: ...ohibited from editing or deleting A file can have read only status if Its read only attribute is enabled It resides on a physically write protected diskette or on a diskette in a write protected drive It is located on a network in a directory to which the system administrator has assigned read only rights to you readme file Atextfileincludedwithasoftwarepackageorhardware product that contains info...

Page 149: ...o security protocols or authentication SASisSecureAuthenticationServices When referring to computer peripheral devices that employ a serial one bit at a time means of digital data transfer over thin cables SAS is Serial attached SCSI SCA Abbreviation for single connector attachment schema Acollectionofclassdefinitionsthatdescribesmanaged objects in a particular environment A CIM schema is a collec...

Page 150: ...OS code to faster RAM chips in the upper memory area above 640 KB during the boot routine SIMD Abbreviation for Single Instruction Multiple Data SIMM Acronym for single in line memory module A small circuit board containing DRAM chips that connects to the system board SIP Acronym for single in line package which is a type of housing for electronic components in which the connecting pins protrude f...

Page 151: ...iate video drivers and your monitor must support the resolution Similarly the number of colors that a program can display depends on the capabilities of the monitor the video driver and the amount of video memory installed in the system switch On a system board switches control various circuits or functions in your computer system These switches are known as DIP switches they are normally packaged...

Page 152: ...such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable When such devices are connected in a series you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices text editor An application program for...

Page 153: ...nsortium upper memory area The 384 KB of RAM located between 640 KB and 1 MB If the system has an Intel386 or higher microprocessor a utility called a memory manager can create UMBs in the upper memory area in which you can load device drivers and memory resident programs UPS Abbreviation for uninterruptible power supply A battery powered unit that automatically supplies power to your system in th...

Page 154: ... circuitry that provides in combination with the monitor your system s video capabilities A video adapter may support more or fewer features than a specific monitor offers Typically a video adaptercomeswithvideodriversfordisplayingpopular applicationprogramsandoperatingsystemsinavariety of video modes On some systems a video adapter is integrated into the system board Also available are many video...

Page 155: ...or peak point voltage VRAM Acronym for video random access memory Some video adapters use VRAM chips or a combination of VRAM and DRAM to improve video performance VRAM is dual ported allowing the video adapter to update the screen and receive new image data at the same time VRM Abbreviation fro voltage regulator module W Abbreviation for watt s Wakeup on LAN Theability forthe powerin a clientstat...

Page 156: ...9 certificate binds a public encryption key to theidentityorotherattributeofitsprincipal Principals can be people application code such as a signed applet or any other uniquely identified entity such as a secure port server or Web server XMM Abbreviation for extended memory manager a utility thatallowsapplicationprogramsandoperatingsystems to use extended memory in accordance with the XMS XMS Abbr...

Page 157: ...OL 85 serial port connection 86 viewing basic details 82 virtual LAN connection 87 working with 81 BMC manage 63 browser setting Windows 33 34 C certificate 29 certificate management RAC 99 uploading certificate 100 viewing certificate 100 X 509 42 channel view details 76 chassis 61 chassis intrusion 66 command line interface CLI 39 components of home page action window 36 data area 36 38 navigati...

Page 158: ...ryption 19 Server Administrator 19 enhanced storage 106 107 enhanced storage management array disk tasks 112 battery tasks 111 channel tasks 112 controller tasks 111 create virtual disk 108 109 documentation 114 enclosure tasks 112 global tasks 110 temperature tasks 112 virtual disk 108 109 virtual disk tasks 113 F failure virtual disk 110 fans manage 65 features Diagnostic Service 119 enhanced st...

Page 159: ...ge current 64 intrusion 66 memory devices 66 ports 68 power supplies 69 processors 69 system 56 temperatures 71 management alert 60 65 67 69 72 certificate X 509 42 80 security 17 storage 11 storage basic 74 storage enhanced 75 using install CD 45 X 509 certificate 29 memory devices manage 66 modem settings DRAC 95 97 N navigation bar of home page 36 network properties RAC 93 network diagnostics 6...

Page 160: ...e features RAC 97 remote shutdown 59 remote system management 48 requirements install 47 operating system 47 remote system 48 system 47 48 web browsers 48 Windows checker 49 restarting Server Administrator 43 S scenarios install and upgrade 52 scheduling Diagnostic Service 124 secure port 40 security 17 32 40 access control 17 RAC 98 Server Administrator 17 user privileges 17 security management 1...

Page 161: ... 38 preferences 38 shutdown 59 single sign on 32 Windows 32 slots manage 71 SNMP access control Red Hat Enterprise Linux 26 SNMP Agent configuring 22 28 SNMP alert properties RAC 95 SNMP community name changing 24 SNMP community name for Red Hat Enterprise Linux 27 SNMP set operations enabling 25 SNMP set operations Red Hat Enterprise Linux 28 SNMP traps configuring for Red Hat Enterprise Linux 28...

Page 162: ...71 tests Diagnostic Service 125 thermal shutdown 59 tree objects home page 58 U unattended install 46 underlined item home page 37 update system 60 upgrading Diagnostic Service 120 uploading certificate RAC 100 user preferences 40 user privileges assigning for Windows 19 20 creating for Red Hat Enterprise Linux 22 creating for Windows 19 20 security 17 user privileges assigning 19 users adding 21 ...