Troubleshooting
|
57
Product specific problems
Problem
What you
experience
Possible solutions
Screen image is
too small
Image is
centered on
screen, but
does not fill
entire viewing
area
•
Check the
Aspect Ratio
setting in the
Display
menu OSD.
•
Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
•
Turn off the monitor, unplug the power cable,
plug it back, and then turn on the monitor.
•
The OSD menu may be locked. Press and hold
the fourth button (the
Brightness/Contrast
shortcut key by default) below the joystick
button for 4 seconds to unlock.
No Input Signal
when user
controls are
pressed
No picture, the
LED light is
white
•
Check the signal source. Ensure the computer
is not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
•
Check whether the signal cable is plugged in
properly. Reconnect the signal cable if necessary.
•
Reset the computer or video player.
The picture
does not fill the
entire screen
The picture
cannot fill the
height or width
of the screen
•
Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
•
Run the built-in diagnostics.