Dell I14Z-2026DBK, Owner'S Manual

Page 1: ...Dell XPS 14z Owner s Manual Computer model L412z Regulatory model P24G series Regulatory type P24G001 ...

Page 2: ...ritten permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and XPS are trademarks of Dell Inc Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft corporation in the United States and or other countries Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license ...

Page 3: ... Your Computer 7 Before Working Inside Your Computer 8 2 Base Cover 11 Removing the Base Cover 11 Replacing the Base Cover 12 3 Battery 15 Removing the Battery 15 Replacing the Battery 16 4 Memory Module s 17 Removing the Memory Module s 17 Replacing the Memory Module s 18 ...

Page 4: ...ng the Hard Drive 25 Replacing the Hard Drive 28 7 Coin Cell Battery 29 Removing the Coin Cell Battery 29 Replacing the Coin Cell Battery 30 8 Optical Drive 31 Removing the Optical Drive 31 Replacing the Optical Drive 33 9 Hall Sensor Board 35 Removing the Hall Sensor Board 35 Replacing the Hall Sensor Board 37 ...

Page 5: ...Replacing the Heat Sink and Fan 42 12 System Board 45 Removing the System Board 45 Replacing the System Board 48 Entering the Service Tag in the BIOS 49 13 Power Button Board 51 Removing the Power Button Board 51 Replacing the Power Button Board 52 14 Keyboard 53 Removing the Keyboard Bracket 53 Replacing the Keyboard Bracket 57 Removing the Keyboard 58 Replacing the Keyboard 59 ...

Page 6: ...y Hinge Covers 65 Removing the Display Hinge Covers 65 Replacing the Display Hinge Covers 67 Display Assembly 68 Removing the Display Assembly 68 Replacing the Display Assembly 69 17 Palm Rest Assembly 71 Removing the Palm Rest Assembly 71 Replacing the Palm Rest Assembly 72 18 Flashing the BIOS 73 ...

Page 7: ...l procedure in reverse order Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver BIOS executable update program available at support dell com Turning Off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Save and close all open files ...

Page 8: ...is not authorized by Dell is not covered by your warranty CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins ...

Page 9: ... up open the display and press the power button to ground the system board CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components ...

Page 10: ...10 Before You Begin ...

Page 11: ... due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer Removing the Base Cover 1 Follow the instructions in Before You Begin on page 7 2 Remove the eight screws that secure the base cover to t...

Page 12: ...e Cover 1 Follow the instructions in Before You Begin on page 7 2 Align the tabs on the base cover with the slots on the palm rest assembly and snap the base cover into place 3 Replace the eight screws that secure the base cover to the palm rest assembly 1 base cover 2 screws 8 1 2 ...

Page 13: ...Base Cover 13 ...

Page 14: ...14 Base Cover ...

Page 15: ...ctrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers Removing the Battery 1 Follow the instructions in Before You Begin on page 7 2 ...

Page 16: ...Follow the instructions in Before You Begin on page 7 2 Place the battery on the palm rest assembly 3 Replace the five screws that secure the battery to the palm rest assembly 4 Connect the battery cable to the system board connector 5 Replace the base cover see Replacing the Base Cover on page 12 1 screws 5 2 battery 3 battery cable 2 3 1 ...

Page 17: ...mputer You can increase your computer memory by installing memory modules on the system board See Specifications at support dell com manuals for information on the type of memory supported by your computer NOTE Memory modules purchased from Dell are covered under your computer warranty Your computer has two user accessible SODIMM connectors The primary memory module can be accessed by removing the...

Page 18: ...r until the memory module pops up 5 Remove the memory module from the memory module connector Replacing the Memory Module s 1 Follow the instructions in Before You Begin on page 7 2 Align the notch in the memory module with the tab in the memory module connector 1 memory module connector 2 securing clips 2 3 memory module 3 2 1 ...

Page 19: ...eplacing the System Board on page 48 NOTE If the memory module is not installed properly the computer may not boot 4 Replace the battery see Replacing the Battery on page 16 5 Replace the base cover see Replacing the Base Cover on page 12 6 Connect the AC adapter to your computer and an electrical outlet CAUTION Before turning on the computer replace all screws and ensure that no stray screws rema...

Page 20: ...ule s As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer Click Start Control Panel System ...

Page 21: ...the system board remove the main battery see Removing the Battery on page 15 before working inside the computer NOTE Dell does not guarantee compatibility or provide support for Mini Cards from sources other than Dell If you ordered a wireless Mini Card with your computer the card is already installed Your computer has one half Mini Card slot which supports a Wireless Local Area Network WLAN Bluet...

Page 22: ...22 Wireless Mini Card 6 Lift the Mini Card out of the system board connector 1 antenna cables 2 2 Mini Card 3 system board connector 4 screw 1 4 2 3 ...

Page 23: ...low the instructions in Before You Begin on page 7 2 Remove the new Mini Card from its packaging CAUTION Use firm and even pressure to slide the Mini Card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the Mini Card and on the system board and realign the Mini Card CAUTIO...

Page 24: ...place the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 8 Install the drivers and utilities for your Mini Card as required NOTE If you are installing a Mini Card from a source other than Dell you must install the appropriate...

Page 25: ...event damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer CAUTION To prevent data loss turn off your computer see Turning Off Your Computer on page 7 before removing the hard drive Do not remove the hard drive while the computer is On or in Sleep state CAUTION Hard drives are extremely fragile Exercise care when handling the har...

Page 26: ...ly out of the palm rest assembly CAUTION When the hard drive is not in the computer store it in protective antistatic packaging see Protecting Against Electrostatic Discharge in the safety instructions that shipped with your computer 8 Remove the four screws that secure the hard drive bracket to the hard drive 9 Lift the hard drive bracket off the hard drive 1 bracket 2 hard drive assembly 3 screw...

Page 27: ...Hard Drive 27 10 Disconnect the interposer from the hard drive 1 screws 4 2 hard drive 3 hard drive bracket 1 interposer 2 hard drive 2 3 1 2 1 ...

Page 28: ...e 6 Slide the hard drive assembly into the bracket on the palm rest assembly 7 Replace the three screws that secure the hard drive assembly to the palm rest assembly 8 Slide the hard drive cable into the system board connector and press down on the connector latch to secure the cable 9 Replace the battery see Replacing the Battery on page 16 10 Replace the base cover see Replacing the Base Cover o...

Page 29: ... To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Coin Cell Battery 1 Follow the instructions in Before You Begin on...

Page 30: ...attery cable to the system board connector 4 Replace the battery see Replacing the Battery on page 16 5 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 1 coin cell battery 2 coin cell battery cable 2 1 ...

Page 31: ...d yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Optical Drive 1 Follow the instructions in Before You Begin on page 7 2 Remove the base cover see Removin...

Page 32: ...Remove the two screws that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket from the optical drive 1 screw 2 palm rest assembly 3 bracket 4 tabs 3 5 optical drive assembly 1 2 5 3 4 ...

Page 33: ...acket and tabs on the palm rest assembly 5 Replace the screw that secures the optical drive assembly to the palm rest assembly 6 Replace the battery see Replacing the Battery on page 16 7 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in d...

Page 34: ...34 Optical Drive ...

Page 35: ...discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Hall Sensor Board 1 Follow the instructions in Before You Begin on page 7 2 Remove the bas...

Page 36: ...nd pull the pull tab to disconnect the hall sensor board cable from the system board connector 7 Remove the screw that secures the hall sensor board to the palm rest assembly 8 Lift the hall sensor board away from the palm rest assembly 1 sponge pad 1 ...

Page 37: ...e system board connector and press down on the connector latch to secure the cable 5 Adhere the sponge pad to the palm rest assembly 6 Replace the hard drive see Replacing the Hard Drive on page 28 7 Replace the battery see Replacing the Battery on page 16 8 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no s...

Page 38: ...38 Hall Sensor Board ...

Page 39: ...r computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Display Converter Board 1 Follow the instructions in Before You Begin on page 7 2 Remove the base cover see Removing the Base Cover on page 11 3 Remove the battery see Removing the Battery on page 15 4 Disconnect the display conve...

Page 40: ... the two screws that secure the display converter board to the palm rest assembly 5 Connect the display converter board cable to the system board connector 6 Replace the battery see Replacing the Battery on page 16 7 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Fai...

Page 41: ...ge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Heat Sink and Fan 1 Follow the instructions in Before You Begin on page 7 2 Remove the base cover...

Page 42: ...ved 1 Follow the instructions in Before You Begin on page 7 2 Clean the thermal grease from the bottom of the heat sink and reapply it 3 Align the screw holes on the heat sink with the screw holes on the system board 4 In sequential order indicated on the heat sink replace the six screws that secure the heat sink to the system board 5 Connect the fan cable to the system board connector 6 Adhere th...

Page 43: ...the Battery on page 16 8 Replace the base cover see Replacing the Base Cover on page 12 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 44: ...44 Heat Sink and Fan ...

Page 45: ...n battery see Removing the Battery on page 15 before working inside the computer CAUTION Handle components and cards by their edges and avoid touching pins and contacts Removing the System Board 1 Follow the instructions in Before You Begin on page 7 2 Remove any installed card or blank from the Media Card Reader 3 Remove the base cover see Removing the Base Cover on page 11 4 Remove the battery s...

Page 46: ...nnectors 13 Gently peel off the tape from the network connector on the system board 14 Lift the connector latch and pull the pull tab to disconnect the power button board cable from the system board connector 15 Disconnect the display cable ambient light sensor cable and display converter board cable from the system board connectors 1 speaker cable 2 hall sensor cable 3 keyboard backlight cable 4 ...

Page 47: ...t assembly 17 Lift the system board off the palm rest assembly 18 Remove the memory module s see Removing the Memory Module s on page 17 1 tape 2 display cable connector 3 power button board cable 4 display converter board cable connector 5 ambient light sensor cable connector 2 3 4 5 1 ...

Page 48: ... into the system board connector and press down on the connector latch to secure the cable 6 Connect the display cable ambient light sensor cable and display converter board cable to the system board connectors 7 Adhere the tape over the network connector on the system board 8 Connect the speaker cable to the system board connector 9 Slide the keyboard cable touch pad cable keyboard backlight cabl...

Page 49: ...he Base Cover on page 12 18 Replace any blank or card you removed from the Media Card Reader CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 19 Turn on the computer NOTE After you have replaced the system board enter the computer Service Tag in the BIOS of the replacement syst...

Page 50: ...50 System Board ...

Page 51: ...UTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Power Button Board 1 Follow the instructions in Before You Be...

Page 52: ...alm rest assembly 3 Replace the two screws that secure the power button board to the palm rest assembly 4 Replace the system board see Replacing the System Board on page 48 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 1 power button board 2 screws 2 2 1 ...

Page 53: ...is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Keyboard Bracket 1 Follow t...

Page 54: ...54 Keyboard 4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides ...

Page 55: ...Keyboard 55 5 Make a note of the antenna cables routing and remove the antenna cables from the routing guides 1 speakers cable 1 ...

Page 56: ...56 Keyboard 6 Lift the keyboard bracket off the palm rest assembly 1 antenna cables 2 1 ...

Page 57: ...2 Place the keyboard bracket on the palm rest assembly 3 Replace the 18 screws that secure the keyboard bracket to the palm rest assembly 4 Route the speakers cable and antenna cables through the routing guides 5 Replace the system board see Replacing the System Board on page 48 1 keyboard bracket 1 ...

Page 58: ...age 7 2 Remove the keyboard bracket see Removing the Keyboard Bracket on page 53 CAUTION The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 3 Lift the keyboard off the palm rest assembly 1 keyboard 1 ...

Page 59: ... Place the keyboard on the palm rest assembly 3 Replace the keyboard bracket see Replacing the Keyboard Bracket on page 57 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 60: ...60 Keyboard ...

Page 61: ...ot covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Speakers 1 Follow the instructi...

Page 62: ...62 Speakers 4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides 1 antenna cables 2 1 ...

Page 63: ...Speakers 63 5 Remove the two screws one on each side that secure the speakers to the palm rest assembly 6 Slide and lift the speakers along with the cable off the palm rest assembly 1 speakers cable 1 ...

Page 64: ...crews one on each side that secure the speakers to the palm rest assembly 4 Route the antenna cables through the routing guides 5 Replace the system board see Replacing the System Board on page 48 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 1 speakers 2 2 screws 2 3 speake...

Page 65: ...arranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery on page 15 before working inside the computer Display Hinge Covers Removing the Display Hinge Covers 1 Follow ...

Page 66: ...66 Display 4 Turn the palm rest assembly over 5 Lift the display hinge covers off the palm rest assembly ...

Page 67: ...th the slots on the palm rest assembly and snap the display hinge covers into place 3 Replace the system board see Replacing the System Board on page 48 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 1 display hinge covers 2 1 ...

Page 68: ...age 7 2 Remove the display hinge covers see Removing the Display Hinge Covers on page 65 3 Remove the two screws that secure the display assembly to the palm rest assembly 4 Carefully push the antenna cables ambient light sensor cable display cable and camera cable towards the top of the computer 1 screws 2 1 ...

Page 69: ...lay assembly away from the palm rest assembly Replacing the Display Assembly 1 Follow the instructions in Before You Begin on page 7 2 Slide and place the display assembly on the palm rest assembly 3 Replace the four screws that secure the display assembly to the palm rest assembly 1 palm rest assembly 2 display assembly 3 screws 4 3 1 2 ...

Page 70: ...r 5 Replace the two screws that secure the display assembly to the palm rest assembly 6 Replace the display hinge covers see Replacing the Display Hinge Covers on page 67 CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 71: ...stem board remove the main battery see Removing the Battery on page 15 before working inside the computer Removing the Palm Rest Assembly 1 Follow the instructions in Before You Begin on page 7 2 Remove the system board see Removing the System Board on page 45 3 Remove the keyboard see Removing the Keyboard on page 58 4 Remove the speakers see Removing the Speakers on page 61 5 Remove the power bu...

Page 72: ...board see Replacing the Display Converter Board on page 40 5 Replace the power button board see Replacing the Power Button Board on page 52 6 Replace the speakers see Replacing the Speakers on page 64 7 Replace the keyboard see Replacing the Keyboard on page 59 8 Replace the system board see Replacing the System Board on page 48 CAUTION Before turning on the computer replace all screws and ensure ...

Page 73: ...computer s Service Tag in the Enter a service tag field click Go and proceed to step 4 If you do not have your computer s Service Tag a Click Select Model b Select the type of product in the Select Your Product Family list c Select the product brand in the Select Your Product Line list d Select the product model number in the Select Your Product Model list NOTE If you have selected a different mod...

Page 74: ...he file downloads to your desktop 7 Click Close if the Download Complete window appears The file icon appears on your desktop and is titled the same as the downloaded BIOS update file 8 Double click the file icon on the desktop and follow the instructions on the screen ...