Dell Inspiron 13 N3010, Service Manual

Page 1: ...ther the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Regulatory model P10S series Regulatory type P10S001 March 2010 Rev A00 Before You Begin Battery Memory Module Cover Memory Module s Keyboard Palm Rest Assembly Power Button Board Internal Module With Bluetooth Wireless Technology Display Cam...

Page 2: ...our computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your comp...

Page 3: ...help to ensure your own personal safety 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices...

Page 4: ...nnect all attached devices from your computer 7 Remove the battery see Removing the Battery 8 Turn the computer top side up open the display and press the power button to ground the system board Back to Contents Page CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION To help prevent damage to the system board re...

Page 5: ... the product model number in the Select Your Product Model list e Click Confirm 4 A list of results appear on the screen Click BIOS 5 Click Download Now to download the latest BIOS file The File Download window appears 6 Click Save to save the file on your desktop The file downloads to your desktop 7 Click Close if the Download Complete window appears The file icon appears on your desktop and is t...

Page 6: ...he memory module cover to the computer base 5 Replace the battery see Replacing the Battery Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself...

Page 7: ...he system board Replacing the Bluetooth Module 1 Follow the instructions in Before You Begin 2 Align the connector on the Bluetooth module with the system board connector and press down to connect the Bluetooth module to the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the R...

Page 8: ... Keyboard 6 Replace the memory module s see Replacing the Memory Module s 7 Replace the memory module cover see Replacing the Memory Module Cover 8 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 9: ...splay cover 11 Remove the tape that secures the display cable to the connector on the camera module 12 Disconnect the display cable from the connector on the camera module WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_complianc...

Page 10: ...Panel 6 Replace the display bezel see Replacing the Display Bezel 7 Replace the display assembly see Replacing the Display Assembly 8 Replace the palm rest assembly see Replacing the Palm Rest Assembly 9 Replace the keyboard see Replacing the Keyboard 10 Replace the memory module s see Replacing the Memory Module s 11 Replace the memory module cover see Replacing the Memory Module Cover 12 Replace...

Page 11: ...ng inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION ...

Page 12: ... as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery before working inside the computer CAUTION To prevent intermittent contact between the ZIF socke...

Page 13: ...the instructions from step 7 to step 21 in Replacing the System Board Back to Contents Page NOTE If a new processor module is installed you will receive a new thermal cooling assembly which will include an affixed thermal pad or you will receive a new thermal pad along with documentation to illustrate proper installation NOTE The pin 1 corner of the processor module has a triangle that aligns with...

Page 14: ...t the processor heat sink fan off the computer base Replacing the Processor Heat Sink Fan WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING If you remove the processor heat sink from the computer when the heat si...

Page 15: ...he palm rest assembly see Replacing the Palm Rest Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the memory module s see Replacing the Memory Module s 8 Replace the memory module cover see Replacing the Memory Module Cover 9 Replace the battery see Replacing the Battery Back to Contents Page NOTE This procedure assumes that you have already removed the processor heat sink fan...

Page 16: ...ped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING If you remove the processor heat sink from the computer when the heat sink is hot do not touch the metal housing of the heat sink CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touc...

Page 17: ...Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 18: ... the pull tab to disconnect the display cable from the connector on the system board 10 Remove the display cable grounding screw WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ...

Page 19: ... display cable grounding screw 6 Turn the computer over and replace the two screws that secure the display assembly to the computer base 7 Replace the palm rest assembly see Replacing the Palm Rest Assembly 8 Replace the keyboard see Replacing the Keyboard 9 Replace the memory module s see Replacing the Memory Module s 10 Replace the memory module cover see Replacing the Memory Module Cover 11 Rep...

Page 20: ...e the display assembly see Replacing the Display Assembly Display Panel Removing the Display Panel 1 Follow the instructions in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the six screws that secure the display panel to the display cover CAUTION The display bezel is extremely fragile Be careful ...

Page 21: ...he display assembly see Replacing the Display Assembly Display Panel Bracket Removing the Display Panel Bracket 1 Follow the instructions in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the display panel see Removing the Display Panel 5 Remove the four screws two on each side that secure the disp...

Page 22: ...le 1 Follow the instructions in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the display panel see Removing the Display Panel 5 Turn the display panel over and place it on a clean surface 6 Remove the camera module see Removing the Camera Module 7 Peel the tape on the display cable and disconnect...

Page 23: ...placing the Display Bezel 7 Replace the display assembly Replacing the Display Assembly Display Hinges Removing the Display Hinges 1 Follow the instructions in Before You Begin 2 Remove the display assembly see Removing the Display Assembly 3 Remove the display bezel see Removing the Display Bezel 4 Remove the display panel see Removing the Display Panel 5 Push the hinge cap tabs to release it fro...

Page 24: ... to the display cover 3 Push the display hinge cap tabs into the slots on the display hinges 4 Replace the display panel see Replacing the Display Panel 5 Replace the display bezel see Replacing the Display Bezel 6 Replace the display assembly see Replacing the Display Assembly Back to Contents Page 1 hinge cap 2 display hinge 3 hinge cap tabs 2 1 screws 2 2 display hinges 2 CAUTION Before turning...

Page 25: ...as a connector on your computer CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery before working inside the computer CAUTION To prevent data loss turn off your computer see Turning Off Your Computer before removing the hard drive assembly Do not remove the hard drive assembly while the computer is On or in Sleep state CAUTION Hard drives are extrem...

Page 26: ...ver the system board assembly 9 Follow the instruction from step 7 to step 21 in Replacing the System Board 10 Install the operating system for your computer as needed See Restoring Your Operating System in the Setup Guide 11 Install the drivers and utilities for your computer as needed Back to Contents Page 1 screws 4 2 hard drive bracket 3 hard drive CAUTION When the hard drive is not in the com...

Page 27: ...e push the middle cover tabs to release it from the computer base Replacing the Middle Cover 1 Follow the instructions in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic ...

Page 28: ...e the palm rest assembly see Replacing the Palm Rest Assembly 6 Replace the keyboard see Replacing the Keyboard 7 Replace the memory module s see Replacing the Memory Module s 8 Replace the memory module cover see Replacing the Memory Module Cover 9 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray...

Page 29: ...ation that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should per...

Page 30: ...nnector on the system board and press down on the connector latch to secure the cable 3 Slide the five tabs at the bottom of the keyboard into the slots on the palm rest 4 Gently press around the edges of the keyboard to secure the keyboard under the tabs on the palm rest and slide the keyboard upwards 5 Turn the computer over and replace the two screws that secure the keyboard to the computer bas...

Page 31: ...Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 32: ...ng inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION ...

Page 33: ... Replacing the Battery 6 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer Click Start Control Panel System and Security System Back to Contents Page NOTE If the memory module is not installed properly the computer may not boot 1 tab 2 notch 3 memory mo...

Page 34: ...r additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due...

Page 35: ... When the Mini Card is not in the computer store it in protective antistatic packaging For more information see Protecting Against Electrostatic Discharge in the safety information that shipped with your computer CAUTION Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector CAUTION The connectors are keyed to ensure correct insertion If you...

Page 36: ...n the system board 9 Remove the seven screws that secure the palm rest assembly to the computer base WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a w...

Page 37: ...embly on the computer base and gently snap the palm rest assembly into place 3 Route the Mini Card antenna cables through the routing guides on the palm rest assembly 4 Slide the antenna cables through the slot on the palm rest assembly to the computer base 5 Replace the seven screws that secure the palm rest assembly to the computer base 6 Slide the touch pad cable and power button board cable in...

Page 38: ...ctors on the Mini card 10 Replace the memory module s see Replacing the Memory Module s 11 Replace the memory module cover see Replacing the Memory Module Cover 12 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the comput...

Page 39: ...ower button board on the palm rest assembly and replace the two screws that secure the power button board to the palm rest assembly 3 Turn the palm rest assembly over 4 Replace the palm rest assembly see Replacing the Palm Rest Assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Re...

Page 40: ...s 7 Replace the memory module cover see Replacing the Memory Module Cover 8 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer ...

Page 41: ...the System Board Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted ...

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Page 43: ...nk Fan 11 Remove the middle cover see Removing the Middle Cover 12 Remove the VGA connector board see Removing the VGA Connector Board 13 Disconnect the speaker cable from the connector on the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at...

Page 44: ...eplacing the Mini Card 3 Replace the coin cell battery see Replacing the Coin Cell Battery 4 Replace the processor module see Replacing the Processor Module 5 Replace the processor heat sink see Replacing the Processor Heat Sink 6 Replace the hard drive assembly see Replacing the Hard Drive 7 Align the connectors on the system board assembly with the slots on the computer base and place it on the ...

Page 45: ...puter 22 Enter the service tag see Entering the Service Tag in the BIOS Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly 2 Turn on the computer 3 Press F2 during POST to enter the system setup program 4 Navigate to the security tab and enter the service tag in the Set Service Tag field Back to Contents Page CAUTION Befo...

Page 46: ...s are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own March 2010 Rev A00 Back to Contents Page NOTE A ...

Page 47: ...e two screws that secure the VGA connector board to the computer base 11 Lift the VGA connector board off the computer base Replacing the VGA Connector Board 1 Follow the instructions in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at w...

Page 48: ...ay assembly see Replacing the Display Assembly 6 Replace the palm rest assembly see Replacing the Palm Rest Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Replace the memory module s see Replacing the Memory Module s 9 Replace the memory module cover see Replacing the Memory Module Cover 10 Replace the battery see Replacing the Battery Back to Contents Page CAUTION Before turning on ...