112
Troubleshooting
S
CAN
THE
COMPUTER
FOR
SPYWARE
—
If you are experiencing slow computer
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to
support.dell.com
and search for the
keyword
spyware
.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
If all tests run successfully, the error condition
is related to a software problem (see "Dell Diagnostics" on page 93).
Memory Problems
Fill out the "Diagnostics Checklist" on page 165 as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
—
•
Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
•
See the software documentation for minimum memory requirements. If
necessary, install additional memory
(see "Memory
" on page 139
)
.
•
Reseat the memory modules to ensure that your computer is successfully
communicating with the memory
(see "Memory
" on page 139
)
.
•
Run the Dell Diagnostics
(see "Dell Diagnostics
" on page 93
)
.
I
F
YOU
EXPERIENCE
OTHER
MEMORY
PROBLEMS
—
•
Reseat the memory modules to ensure that your computer is successfully
communicating with the memory
(see "Memory
" on page 139
)
.
•
Ensure that you are following the memory installation guidelines
(see
"Memory
" on page 139
)
.
•
Run the Dell Diagnostics
(see "Dell Diagnostics
" on page 93
)
.
Summary of Contents for Inspiron 1420
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Inspiron 1420 Owner s Manual Model PP26L ...
Page 13: ...Contents 13 Glossary 185 Index 203 ...
Page 14: ...14 Contents ...
Page 20: ...20 Finding Information ...
Page 22: ...22 About Your Computer Front View 4 5 13 16 1 11 8 9 2 10 6 14 12 7 15 3 ...
Page 90: ...90 Setting Up and Using Networks ...
Page 127: ...Troubleshooting 127 ...
Page 128: ...128 Troubleshooting ...
Page 156: ...156 Adding and Replacing Parts ...
Page 158: ...158 Dell QuickSet Features ...
Page 176: ...176 Specifications ...
Page 202: ...202 Glossary ...
Page 210: ...210 Index ...