Dell Inspiron 15-3531, Service Manual

Page 1: ...Inspiron 15 Service Manual Computer Model Inspiron 15 3531 Regulatory Model P28F Regulatory Type P28F005 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...mputer 11 Removing the Battery 12 Procedure 12 Replacing the Battery 13 Procedure 13 Removing the Base Cover 14 Prerequisites 14 Procedure 14 Replacing the Base Cover 16 Procedure 16 Post requisites 16 Removing the Optical Drive Filler 17 Prerequisites 17 Procedure 17 Replacing the Optical Drive Filler 18 Procedure 18 Post requisites 18 ...

Page 4: ...ard Drive 24 Prerequisites 24 Procedure 24 Replacing the Hard Drive 27 Procedure 27 Post requisites 27 Removing the Keyboard 28 Prerequisites 28 Procedure 28 Replacing the Keyboard 31 Procedure 31 Post requisites 31 Removing the Wireless Card 32 Prerequisites 32 Procedure 32 Replacing the Wireless Card 34 Procedure 34 Post requisites 34 ...

Page 5: ...cedure 41 Replacing the Light Extender Tube 43 Procedure 43 Post requisites 43 Removing the System Board 44 Prerequisites 44 Procedure 45 Replacing the System Board 47 Procedure 47 Post requisites 47 Entering the Service Tag in the BIOS 48 Removing the Heat Sink Assembly 49 Prerequisites 49 Procedure 49 Replacing the Heat Sink Assembly 51 Procedure 51 Post requisites 51 ...

Page 6: ...akers 55 Prerequisites 55 Procedure 56 Replacing the Speakers 57 Procedure 57 Post requisites 57 Removing the Display Assembly 58 Prerequisites 58 Procedure 59 Replacing the Display Assembly 62 Procedure 62 Post requisites 62 Removing the Display Bezel 63 Prerequisites 63 Procedure 64 Replacing the Display Bezel 66 Procedure 66 Post requisites 66 ...

Page 7: ... Prerequisites 70 Procedure 71 Replacing the Display Panel 73 Procedure 73 Post requisites 73 Removing the Camera 74 Prerequisites 74 Procedure 75 Replacing the Camera 77 Procedure 77 Post requisites 77 Removing the Power Adapter Port 78 Prerequisites 78 Procedure 78 Replacing the Power Adapter Port 80 Procedure 80 Post requisites 80 Flashing the BIOS 81 ...

Page 8: ...Getting Help and Contacting Dell 82 Self Help Resources 82 Contacting Dell 82 ...

Page 9: ...ur operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if appli...

Page 10: ... ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that ...

Page 11: ... sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 ...

Page 12: ...actices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Slide the battery release latches to the unlock position 3 Using your fingertips lift the battery at an angle and remove the battery off the battery bay 1 battery release latches 2 2 battery 4 Turn the computer over and open the display as far as possible 5 P...

Page 13: ...our computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the battery into the slots on the battery bay and snap the battery into place NOTE Make sure the battery release latches are secured 2 Turn the computer over and open the display as far as p...

Page 14: ...After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Loosen the captive screws that secure the base cover to the computer base 2 Using your fingertips pry the base cover from the computer base 14 ...

Page 15: ...3 Lift the base cover at an angle and remove it from the computer base 1 tabs 3 2 base cover 3 captive screws 2 15 ...

Page 16: ...your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Tighten the captive screws that secure the base cover to the computer base Post requisites Replace th...

Page 17: ...r computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Remove the screw that secures the optical drive filler to the computer base 2 Using your fingertips slide the optical drive filler out of the optical drive filler bay 1 optical ...

Page 18: ...he instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the optical drive filler into the optical drive filler bay and align the screw hole on the optical drive filler with the screw hole on computer base 2 Replace the screw that secures the optical drive filler to the computer ...

Page 19: ...uter and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 19 ...

Page 20: ...ertips pry apart the securing clips on each end of the memory module slot until the memory module pops up 2 Slide and remove the memory module from the memory module slot 1 securing clips 2 2 memory module slot 3 memory module 20 ...

Page 21: ...on that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance 21 ...

Page 22: ... the tab on the memory module slot 2 Slide the memory module into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 tab 2 notch 3 memory module 22 ...

Page 23: ...Post requisites 1 Replace the base cover 2 Replace the battery 23 ...

Page 24: ...the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Prerequisites 1 Remove the battery 2 Remove the base cover Procedure 1 Remove the screws that secure the hard drive assembly to the computer base 2 Slide th...

Page 25: ...lift the hard drive assembly at an angle and remove it from the computer base 1 screws 2 2 hard drive assembly 3 pull tab 4 system board connector 4 Remove the screws that secure the hard drive bracket to the hard drive 25 ...

Page 26: ...5 Lift the hard drive bracket off the hard drive 1 hard drive bracket 2 screws 2 3 pull tab 4 hard drive 26 ...

Page 27: ... Exercise care when handling the hard drive Procedure 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Slide the hard drive assembly into the slot on the computer base and place the hard drive assembly on the computer base 4 Using the pull tab slide the hard drive assembly towards th...

Page 28: ...r working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Turn the computer over and open the display as far as possible 2 Using a plastic scribe release the tabs that secure the keyboard to the palm rest 28 ...

Page 29: ...3 Carefully turn the keyboard over and place it on the palm rest 1 plastic scribe 2 keyboard 3 tabs 5 4 palm rest 4 Lift the connector latch and disconnect the keyboard cable from the system board 29 ...

Page 30: ...5 Lift the keyboard along with the cable off the palm rest 1 connector latch 2 keyboard cable 3 keyboard 30 ...

Page 31: ...side Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the keyboard cable into the system board connector and press down on the connector latch to secure the cable 2 Carefully turn the keyboard over slide the tabs on the keyboard into the slots on the palm rest and snap the keyboard into place 3 Close the displa...

Page 32: ...ter working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the keyboard Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the computer base 32 ...

Page 33: ...3 Slide the wireless card out of the wireless card slot 1 wireless card slot 2 antenna cables 2 3 screw 4 wireless card 5 notch 6 tab 33 ...

Page 34: ...Procedure 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Insert the wireless card at an angle into the slot 3 Press the other end of the wireless card down and replace the screw that secures the wireless card to the computer base 4 Connect the antenna cables to the wireless card The following table provides the antenna cable color schemes for the wireless card supp...

Page 35: ...ow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the keyboard 35 ...

Page 36: ...nd using the pull tabs disconnect the touchpad cable and power button cable from the system board 2 Note the power button cable routing and peel it off the palm rest 1 power button cable 2 connector latches 2 3 touchpad cable 4 pull tabs 2 36 ...

Page 37: ...3 Remove the screws that secure the palm rest to the computer base 1 screws 5 2 palm rest 4 Close the display and turn the computer over 37 ...

Page 38: ... the palm rest to the computer base 1 screws 10 2 computer base 6 Turn the computer over and open the display as far as possible 7 Using a plastic scribe gently release the tabs on the palm rest from the slots on the computer base 38 ...

Page 39: ...8 Lift the palm rest at an angle and remove it from the computer base 1 palm rest 2 plastic scribe 39 ...

Page 40: ...on the palm rest with the screw holes on the computer base and snap the palm rest into place 2 Replace the screws that secure the palm rest to the computer base 3 Adhere the power button cable to the palm rest 4 Slide the touchpad cable and the power button cable into the system board connectors and press down on the connector latches to secure the cables 5 Close the display and turn the computer ...

Page 41: ...your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the keyboard 4 Remove the palm rest Procedure Note the light extender tube alignment lift the light extender tube at an angle and remove it from the sl...

Page 42: ...1 speaker 2 light extender tube 42 ...

Page 43: ...nside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the light extender tube into the slot on the computer base and place it in the slot on the speaker Post requisites 1 Replace the palm rest 2 Replace the keyboard 3 Replace the base cover 4 Replace ...

Page 44: ...Service Tag in the System Setup after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using System Setup You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the sys...

Page 45: ...wer adapter port cable and speaker cable from the system board 1 power adapter port cable 2 display cable 3 tape 4 speaker cable 3 Remove the screw that secures the system board to the computer base 4 Lift the system board at an angle and release the ports on the system board from the slots on the computer base 45 ...

Page 46: ...5 Turn the system board over and place it on a clean and flat surface 1 system board 2 screw 6 Follow the procedure from step 1 to step 3 in Removing the Heat Sink Assembly 46 ...

Page 47: ...om step 1 to step 4 in Replacing the Heat Sink Assembly 2 Turn the system board over 3 Slide the system board ports into the slots on the computer base 4 Align the screw hole on the system board with the screw hole on the computer base CAUTION Make sure that no cables are placed under the system board 5 Replace the screw that secures the system board to the computer base 6 Connect the display cabl...

Page 48: ...ing the Service Tag in the BIOS 1 Turn on the computer 2 Press F2 when the DELL logo is displayed to enter System Setup 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 48 ...

Page 49: ...aximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the battery 2 Remove the base cover 3 Follow the procedure from step 1 to step 3 in Removing the Hard Drive 4 Remove the keyboard 5 Remove the wireless card 6 Remove the palm rest 7 Follow the procedure fro...

Page 50: ...3 Lift the heat sink assembly off the system board 1 fan cable 2 screws 4 3 heat sink assembly 50 ...

Page 51: ...tem board and processor Procedure 1 Clean the thermal grease from the bottom of the heat sink assembly and reapply it 2 Align the screw holes on the heat sink assembly with the screw holes on the system board 3 In sequential order indicated on the heat sink assembly replace the screws that secure the heat sink assembly to the system board 4 Connect the fan cable to the system board Post requisites...

Page 52: ...gulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the battery 2 Remove the base cover 3 Follow the procedure from step 1 to step 3 in Removing the Hard Drive 4 Remove the keyboard 5 Remove the wireless card 6 Remove the palm rest 7 Follow the p...

Page 53: ...1 coin cell battery 2 battery socket 3 plastic scribe 53 ...

Page 54: ...re safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the System Board 2 Replace the palm rest 3 Replace the wireless card 4 Replace the keyboard 5 Follow the procedur...

Page 55: ...fter Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Follow the procedure from step 1 to step 3 in Removing the Hard Drive 4 Remove the keyboard 5 Remove the wireless card 6 Remove the palm rest 7 Remove the light extender tube 8 Follow the procedure fr...

Page 56: ...rocedure 1 Note the speaker cable routing and remove the cable from the routing guides on the computer base 2 Lift the speakers along with the cable off the computer base 1 speakers 2 2 speaker cable 56 ...

Page 57: ...me page at dell com regulatory_compliance Procedure 1 Align the speakers using the alignment posts on the computer base and snap the speakers into place 2 Route the speaker cable through the routing guides on the computer base Post requisites 1 Follow the procedure from step 2 to step 7 in Replacing the System Board 2 Replace the light extender tube 3 Replace the palm rest 4 Replace the wireless c...

Page 58: ...rking Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive filler 4 Remove the keyboard 5 Remove the palm rest 58 ...

Page 59: ... computer over and open the display as far as possible 4 Disconnect the antenna cables from the wireless card See Removing the Wireless Card 5 Note the antenna cables routing and remove the cables from the routing guides on the computer base 6 Peel off the tape that secures the display cable to the system board 7 Disconnect the display cable from the system board 59 ...

Page 60: ...the display cable routing and remove the cable from the routing guides on the computer base 1 antenna cables 2 2 display cable 3 tape 9 Remove the screws that secure the display hinges to the computer base 60 ...

Page 61: ...10 Lift the display assembly off the computer base 1 display assembly 2 screws 3 3 display hinges 2 61 ...

Page 62: ...screws that secure the display hinges to the computer base 3 Route the display cable through the routing guides on the computer base 4 Connect the display cable to the system board and adhere the tape to the display cable 5 Route the antenna cables through the routing guides on the computer base 6 Connect the antenna cables to the wireless card See Replacing the Wireless Card 7 Close the display a...

Page 63: ... Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive filler 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly 63 ...

Page 64: ...s and lift the hinge covers off the display bezel 1 hinge covers 2 2 display bezel 2 Using your fingertips carefully pry up the inside edges of the display bezel and lift the display bezel off the display back cover 64 ...

Page 65: ...1 display bezel 2 display back cover 65 ...

Page 66: ...puter For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the display bezel with the display back cover and gently snap the display bezel into place 2 Align the hinge covers with the display hinges and snap the hinge covers into place Post requisites 1 Replace the display assembly 2 Replace the palm rest 3 Replace the keyboard ...

Page 67: ...er working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive filler 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly 7 Remove the display bezel 67 ...

Page 68: ...Procedure 1 Remove the screws that secure the display hinges to the display back cover 2 Lift the display hinges off the display back cover 1 display hinges 2 2 screws 8 3 display back cover 68 ...

Page 69: ...For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back cover 2 Replace the screws that secure the display hinges to the display back cover Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Replace the palm rest 4 Replace the k...

Page 70: ...er working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive filler 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly 7 Remove the display bezel 70 ...

Page 71: ...y back cover 2 Gently lift the display panel turn it over and place it on a flat and clean surface 1 display panel 2 display back cover 3 screws 4 3 Peel off the tape that secures the display cable to the display panel 4 Disconnect the display cable from the display panel 71 ...

Page 72: ...5 Lift the display panel from the surface 1 display panel 2 display back cover 3 tape 4 display cable 72 ...

Page 73: ...dell com regulatory_compliance Procedure 1 Connect the display cable to the display panel and adhere the tape to the display cable 2 Gently place the display panel on the display back cover 3 Align the screw holes on the display panel with the screw holes on the display back cover 4 Replace the screws that secure the display panel to the display back cover Post requisites 1 Replace the display bez...

Page 74: ...orking inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive filler 4 Remove the keyboard 5 Remove the palm rest 6 Remove the display assembly 7 Remove the display bezel 74 ...

Page 75: ...lay panel turn it over and place it on a flat and clean surface 1 display panel 2 display back screw 3 screws 4 3 Remove the screw that secures the camera module to the display back cover 4 Disconnect the camera cable from the camera module 5 Carefully pry out the camera module from the display back cover 75 ...

Page 76: ...6 Lift the camera module at an angle and release it from the tab on the display back cover 1 camera module 2 screw 3 camera cable 4 tab 76 ...

Page 77: ...he display back cover and adhere the camera module to the display back cover 2 Connect the camera cable to the camera module 3 Replace the screw that secures the camera module to the display back cover 4 Gently place the display panel on the display back cover 5 Align the screw holes on the display panel with the screw holes on the display back cover 6 Replace the screws that secure the display pa...

Page 78: ...ide Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base cover 3 Remove the optical drive filler 4 Remove the keyboard 5 Remove the palm rest 6 Remove the wireless card 7 Remove the display assembly Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove...

Page 79: ...3 Lift the power adapter port along with its cable off the computer base 1 power adapter port 2 power adapter port cable 79 ...

Page 80: ...st practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power adapter port into the slot on the computer base 2 Route the power adapter port cable through the routing guides on the computer base 3 Connect the power adapter port cable to the system board Post requisites 1 Replace the display assembly 2 Replace the wireless card 3 Replace the palm...

Page 81: ...the Service Tag cannot be detected automatically select your product under the product categories 4 Click Get Drivers and Downloads 5 Click View All Drivers 6 In the Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 On the next page select Single file download and click...

Page 82: ...uals setup instructions product specifications technical help blogs drivers software updates and so on See dell com support Information about Microsoft Windows 8 8 1 See dell com windows8 Information about Microsoft Windows 7 Click Start All Programs Dell Help Documentation Learn about your operating system setting up and using your computer data backup diagnostics and so on See Me and My Dell at ...

Page 83: ...NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 83 ...