Dell Inspiron 15-7558, Service Manual

Page 1: ...Inspiron 15 7000 Service Manual Computer Model Inspiron 15 7558 Regulatory Model P55F Regulatory Type P55F001 ...

Page 2: ... the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respecti...

Page 3: ...our computer 11 Removing the base cover 12 Procedure 12 Replacing the base cover 14 Procedure 14 Removing the battery 15 Prerequisites 15 Procedure 15 Replacing the battery 17 Procedure 17 Post requisites 17 Removing the memory module 18 Prerequisites 18 Procedure 18 Replacing the memory module 20 Procedure 20 Post requisites 21 3 ...

Page 4: ...uisites 26 Procedure 26 Replacing the coin cell battery 28 Procedure 28 Post requisites 28 Removing the wireless card 29 Prerequisites 29 Procedure 29 Replacing the wireless card 31 Procedure 31 Post requisites 32 Removing the keyboard daughter board 33 Prerequisites 33 Procedure 33 Replacing the keyboard daughter board 35 Procedure 35 Post requisites 35 4 ...

Page 5: ...he touch pad 39 Prerequisites 39 Procedure 39 Replacing the touch pad 45 Procedure 45 Post requisites 46 Removing the fan 47 Prerequisites 47 Procedure 47 Replacing the fan 50 Procedure 50 Post requisites 50 Removing the heat sink 51 Prerequisites 51 Procedure 51 Replacing the heat sink 53 Procedure 53 Post requisites 53 5 ...

Page 6: ...ons board 57 Prerequisites 57 Procedure 57 Replacing the power and volume buttons board 60 Procedure 60 Post requisites 60 Removing the I O board 61 Prerequisites 61 Procedure 61 Replacing the I O board 63 Procedure 63 Post requisites 63 Removing the display assembly 64 Prerequisites 64 Procedure 64 Replacing the display assembly 67 Procedure 67 Post requisites 67 6 ...

Page 7: ...OS setup program 75 Removing the keyboard 76 Prerequisites 76 Procedure 76 Replacing the keyboard 79 Procedure 79 Post requisites 79 Removing the computer base 80 Prerequisites 80 Procedure 80 Replacing the computer base 82 Procedure 82 Post requisites 82 Flashing the BIOS 83 Getting help and contacting Dell 84 Self help resources 84 Contacting Dell 85 7 ...

Page 8: ... Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables and network cables from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse and monitor from your ...

Page 9: ...Dell is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm...

Page 10: ... Plastic scribe 10 ...

Page 11: ...nsure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 ...

Page 12: ...orking inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Remove the screws that secure the base cover to the computer base 12 ...

Page 13: ...3 Using a plastic scribe pry the base cover off the computer base 1 plastic scribe 2 screws 10 3 base cover 4 computer base 13 ...

Page 14: ...fter working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place 2 Replace the screws that secure the base cover to the computer base 14 ...

Page 15: ...fter working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Remove the screws that secure the battery to the computer base 2 Remove the hard drive cable from the routing guides on the battery 15 ...

Page 16: ...y off the computer base 1 routing guide 2 hard drive cable 3 computer base 4 screws 4 5 battery 4 Turn the computer over and open the display 5 Press and hold the power button for 4 seconds to ground the system board 16 ...

Page 17: ...omputer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Align the screw holes on the battery with the screw holes on the computer base and place the battery on the computer base 3 Replace the screws that secure the battery to the computer base 4 Route the hard drive cable through...

Page 18: ...ng inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up...

Page 19: ...2 Remove the memory module from the memory module slot 1 memory module slot 2 securing clips 2 3 memory module 19 ...

Page 20: ...the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 20 ...

Page 21: ...gle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 tab 2 notch 3 memory module slot 4 memory module Post requisites 1 Replace the battery 2 Replace the base cover 21 ...

Page 22: ...ry Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Using the pull tab disconnect the hard drive cable from the system board 2 Peel off the tape ...

Page 23: ... cable off the computer base 1 tape 2 screws 3 3 hard drive assembly 4 computer base 5 hard drive cable 6 pull tab 5 Disconnect the interposer from the hard drive assembly 6 Remove the screws that secure the hard drive bracket to the hard drive 23 ...

Page 24: ...7 Lift the hard drive off the hard drive bracket 1 hard drive 2 hard drive bracket 3 screws 4 4 interposer 24 ...

Page 25: ...Exercise care when handling the hard drive Procedure 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Connect the interposer to the hard drive assembly 4 Align the screw holes on the hard drive assembly with the screw holes on the computer base 5 Replace the screws that secure the ha...

Page 26: ... computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the battery Procedure Using a plastic s...

Page 27: ...1 battery socket 2 coin cell battery 3 I O board 4 plastic scribe 27 ...

Page 28: ...omputer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the I O board Post requisites 1 Replace the battery 2 Replace the base cover 28 ...

Page 29: ...er working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the I O board 29 ...

Page 30: ...3 Slide and remove the wireless card from the wireless card slot 1 antenna cables 2 2 wireless card 3 screw 4 notch 5 wireless card slot 6 I O board 7 tab 30 ...

Page 31: ...or more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure CAUTION To avoid damaging the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Insert the wireless card at an angle into the wireless card slot 3 Align the screw hole on the wireless card with the screw h...

Page 32: ...or the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black 1 screw 2 antenna cables 2 3 wireless card 4 I O board 5 wireless card slot 6 notch 7 tab Post requisites 1 Replace the battery 2 Replace the base cover 32 ...

Page 33: ...uctions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift and hold the touch pad cable to access the keyboard cable and keyboard backlight cable latches under it 2 Lift the latches and disconnect the keyboard cables and keyboar...

Page 34: ...ic scribe gently pry out the keyboard daughter board from the computer base 1 touch pad cable 2 latches 4 3 keyboard cables 2 4 keyboard backlight cables 2 5 plastic scribe 6 keyboard daughter board 7 computer base 34 ...

Page 35: ... more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the keyboard daughter board to the computer base 2 Lift and hold the touch pad cable to access the keyboard cable and keyboard backlight cable latches under it 3 Slide the keyboard cables and keyboard backlight cables into the keyboard daughter board connectors and press dow...

Page 36: ...g inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the speaker cable from the system board 2 Remove the speaker cable from the routing guide on the computer base 3 Peel off the tapes that secure the speaker cable to the touch pad bracket...

Page 37: ...5 Lift the speakers along with its cable off the computer base 1 tabs 4 2 speakers 2 3 tapes 2 4 touch pad bracket 5 computer base 6 speaker cable 7 routing guide 37 ...

Page 38: ...more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Using the alignment posts place the speakers in the slots on the computer base and snap the speakers into place 2 Adhere the tapes that secure the speaker cable to the touch pad bracket 3 Route the speaker cable through the routing guide on the computer base 4 Connect the speaker ca...

Page 39: ...ide your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Using the pull tab disconnect the hard drive cable from the system board 2 Lift the latch and disconnect the touch pad cable from the touch ...

Page 40: ...drive cable 2 pull tab 3 touch pad cable 4 latch 4 Lift the latch and disconnect the keyboard cable from the keyboard daughter board 5 Peel off the tape that secures the keyboard cable to the system board 6 Slide the latches and disconnect the keyboard cable from the system board 40 ...

Page 41: ...7 Peel off the keyboard cable from the computer base 1 keyboard cable 2 latches 3 3 tape 4 system board 5 keyboard daughter board 8 Peel off the foil that secures the touch pad to the computer base 41 ...

Page 42: ...er and peel off the tapes that secure the speaker cable to the touch pad bracket 1 foil 2 speaker 3 tapes 2 4 touch pad bracket 5 speaker cable 10 Remove the screws that secure the touch pad bracket to the computer base 42 ...

Page 43: ... touch pad bracket at an angle and remove it from under the tabs on the computer base 1 computer base 2 screws 2 3 tabs 2 4 touch pad bracket 12 Remove the screws that secure the touch pad to the computer base 43 ...

Page 44: ...13 Lift and slide the touch pad from under the tabs on the computer base 1 screws 3 2 computer base 3 touch pad 4 tabs 2 44 ...

Page 45: ...nto the slots on the computer base 5 Align the screw holes on the touch pad bracket with the screw holes on the computer base 6 Replace the screws that secure the touch pad bracket to the computer base 7 Using the alignment post place the left speaker on the computer base and snap it into place 8 Adhere the tapes that secure the speaker cable to the touch pad bracket 9 Adhere the foil to the touch...

Page 46: ...Post requisites 1 Replace the battery 2 Replace the base cover 46 ...

Page 47: ...e your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Using the pull tab disconnect the I O board cable from the system board 47 ...

Page 48: ...d remove the I O board cable from the routing guides on the fan 1 fan 2 tape 3 I O board cable 4 routing guide 3 Disconnect the fan cable from the system board 4 Remove the screws that secure the fan to the computer base 48 ...

Page 49: ...5 Lift the fan along with its cable off the computer base 1 fan 2 screws 2 3 computer base 4 fan cable 49 ...

Page 50: ...ractices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the fan with the screw holes on the computer base 2 Replace the screws that secure the fan to the computer base 3 Connect the fan cable to the system board 4 Route the I O board cable through the routing guides on the fan 5 Adhere the I O board cable to the computer base and ...

Page 51: ...www dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the ba...

Page 52: ...2 Lift the heat sink off the system board 1 heat sink 2 captive screws 3 3 system board 52 ...

Page 53: ...ent of the heat sink can damage the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Align the screw holes on the heat sink with the screw holes on the...

Page 54: ...ing inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the power adapter port cable from the system board 2 Remove the screw that secures the power adapter port to the computer ...

Page 55: ...3 Lift the power adapter port along with its cable off the computer base 1 power adapter port cable 2 power adapter port 3 screw 4 computer base 55 ...

Page 56: ...the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the power adapter port into the slot on the computer base 2 Replace the screw that secures the power adapter port to the computer base 3 Connect the power adapter port cable to the system board Post requisites 1 Replac...

Page 57: ...ions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 4 in Removing the hard drive Procedure 1 Peel off the tape that secures the power and volume buttons board cable to the computer base 2 Disconnect...

Page 58: ...de on the computer base 1 tape 2 power and volume buttons board cable 3 routing guide 4 Peel off the tape that secures the power and volume buttons board to the computer base 5 Slide and remove the power and volume buttons board from under the tabs on the computer base 58 ...

Page 59: ...6 Lift the power and volume buttons board along with its cable off the computer base 1 computer base 2 power and volume buttons board 3 tabs 2 4 tape 5 power and volume buttons board cable 59 ...

Page 60: ...edure 1 Slide the power and volume buttons board into the slot on the computer base and snap the power and volume buttons board into place 2 Adhere the tape that secures the power and volume buttons board to the computer base 3 Route the power and volume buttons board cable through the routing guide on the computer base 4 Connect the power and volume buttons board cable to the I O board 5 Adhere t...

Page 61: ...st practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Follow the procedure from step 1 to step 4 in Removing the hard drive 4 Remove the wireless card 5 Remove the coin cell battery Procedure 1 Using the pull tab disconnect the I O board cable from the I O board 2 Disconnect the power and volume butto...

Page 62: ...4 Lift the I O board off the computer base 1 screw 2 I O board 3 power and volume buttons board cable 4 computer base 5 I O board cable 6 pull tab 62 ...

Page 63: ...com regulatory_compliance Procedure 1 Using the alignment posts place the I O board on the computer base 2 Align the screw holes on the I O board with the screw holes on the computer base 3 Replace the screw that secures the I O board to the computer base 4 Connect the power and volume buttons board cable to the I O board 5 Connect the I O board cable to the I O board Post requisites 1 Replace the...

Page 64: ... the base cover 2 Remove the battery Procedure 1 Disconnect the antenna cables from the wireless card 2 Peel off the tape that secures the antenna cables to the display hinge 3 Remove the antenna cables from the routing guides on the computer base 4 Remove the screws that secure the display cable bracket to the system board 5 Lift the display cable bracket off the system board 6 Using the pull tab...

Page 65: ...able bracket 7 display cable 8 Windows button board cable 9 latch 10 Turn the computer over and open the display to 180 degree angle CAUTION Place the computer on a soft and clean surface to avoid scratching the display 11 Place the computer face down on a clean and flat surface 12 Remove the screws that secure the display assembly to the computer base 65 ...

Page 66: ...13 Lift the display assembly off the computer base 1 display assembly 2 screws 2 3 display hinges 2 4 computer base 66 ...

Page 67: ...e the display assembly to the computer base 3 Turn the computer over and close the display 4 Turn the computer over 5 Slide the Windows button board cable into the system board connector and press down on the latch to secure the cable 6 Adhere the tape to the Windows button board connector 7 Connect the display cable to the system board 8 Align the screw holes on the display cable bracket with the...

Page 68: ...2 Replace the base cover 68 ...

Page 69: ... system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Prerequisites 1 Remove the base cover 2 Remove the batt...

Page 70: ...5 Lift the latches and disconnect the Windows button board cable and keyboard backlight cable from the system board 70 ...

Page 71: ...e system board 1 screws 2 2 display cable bracket 3 display cable 4 pull tab 5 tape 6 Windows button board cable 7 latches 2 8 keyboard backlight cable 9 speaker cable 10 power adapter port cable 7 Using the pull tab disconnect the hard drive cable from the system board 71 ...

Page 72: ...ystem board 9 Peel off the tape slide the latches and disconnect the keyboard cable from the system board 1 keyboard cable 2 latches 3 3 tape 4 hard drive cable 5 pull tab 6 touch pad cable 10 Remove the screws that secure the system board to the computer base 72 ...

Page 73: ...11 Lift the system board off the computer base 1 screws 3 2 system board 3 computer base 73 ...

Page 74: ...n the screw holes on the system board with the screw holes on the computer base 2 Replace the screws that secure the system board to the computer base 3 Slide the keyboard cable into the system board connector and slide the latches to secure the cable 4 Adhere the tape to the keyboard cable connector on the system board 5 Slide the touch pad cable and keyboard backlight cable into the system board...

Page 75: ...eplace the battery 5 Replace the base cover Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 75 ...

Page 76: ... com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the memory module 4 Remove the wireless card 5 Remove the coin cell battery 6 Follow the procedure from step 1 to step 4 in Removing the hard drive 7 Remove the fan 8 Remove the heat sink 9 Remove the I O board 10 Remove the display assembly 11 Remove the system board Procedure 1 Lift the latches and dis...

Page 77: ... 1 keyboard assembly 2 screws 32 3 computer base 4 keyboard backlight cable 5 keyboard daughter board 6 latches 2 7 keyboard cable 4 Turn the keyboard assembly over and place it on a clean and flat surface 5 Pry the keyboard off the keyboard bracket 77 ...

Page 78: ...6 Lift the keyboard along with its cables off the keyboard bracket 1 keyboard bracket 2 keyboard 78 ...

Page 79: ...y over 3 Align the screw holes on the keyboard assembly with the screw holes on the computer base 4 Replace the screws that secure the keyboard assembly to the computer base 5 Slide the keyboard cable and keyboard backlight cable into the keyboard daughter board connectors and press down on the latches to secure the cables Post requisites 1 Replace the system board 2 Replace the display assembly 3...

Page 80: ...sites 1 Remove the base cover 2 Remove the battery 3 Remove the memory module 4 Remove the wireless card 5 Remove the coin cell battery 6 Follow the procedure from step 1 to step 4 in Removing the hard drive 7 Remove the keyboard daughter board 8 Remove the touch pad 9 Remove the fan 10 Remove the heat sink 11 Remove the I O board 12 Remove the power and volume buttons board 13 Remove the speakers...

Page 81: ...1 computer base 81 ...

Page 82: ...cedure Place the computer base on a clean and flat surface Post requisites 1 Replace the keyboard 2 Replace the system board 3 Replace the power adapter port 4 Replace the display assembly 5 Replace the speakers 6 Replace the power and volume buttons board 7 Replace the I O board 8 Replace the heat sink 9 Replace the fan 10 Replace the touch pad 11 Replace the keyboard daughter board 12 Follow the...

Page 83: ...o not have the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads Find it myself 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update...

Page 84: ...ows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Accessing help in Windows 7 Click Start Help and Support Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Learn about you...

Page 85: ...see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 85 ...