Dell Inspiron 2500, Solution Manual

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Inspiron 2500 Solutions Guide ...

Page 2: ...imension OptiPlex Latitude Dell TrueMobile and DellWare are trademarks of Dell Computer Corporation Intel and Pentium are registered trademarks andCeleron is a trademark of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their prod...

Page 3: ...ing Memory Modules 17 Protecting Against Electrostatic Discharge 17 1 Setting Up 19 Connecting a Printer 20 Parallel Printer 20 USB Printer 21 Installing the Printer Driver 22 Transferring Information to a New Computer Windows XP Only 23 Setting Up a Home and Office Network Windows XP Only 23 Turning Off the Computer 24 Windows Me and Windows 2000 24 Using the Media Bay 24 Swapping Devices 25 ...

Page 4: ...s 34 Printer Problems 35 If you cannot print to a parallel port printer 35 If you cannot print to a USB printer 36 Modem Problems 38 Scanner Problems 40 Touch Pad Problems 40 External Keyboard Problems 40 Unexpected Characters 41 Drive Problems 41 If you cannot save a file to a floppy disk 41 If you cannot play a music CD or install a program from a CD 42 If you cannot play a DVD movie 42 If the C...

Page 5: ...ou Drop or Damage Your Computer 49 Resolving Other Technical Problems 50 Reinstalling Drivers and Utilities 50 Reinstalling the Modem or Network Adapter Driver Optional 51 Using the Windows XP Device Driver Rollback 54 Resolving Software and Hardware Incompatibilities 54 Windows XP 54 Windows Me 55 Windows 2000 56 Using System Restore 57 Creating a Restore Point 58 Restoring the Computer to an Ear...

Page 6: ...inition of Dell Installed Software and Peripherals 84 Definition of Third Party Software and Peripherals 85 Contacting Dell 85 Contact Numbers and Addresses 85 Returning Items for Warranty Repair or Credit 99 Regulatory Information 99 FCC Notices U S Only 101 Battery Disposal 104 NOM Information Mexico Only 105 Información para NOM únicamente para México 106 Warranty and Return Policy Information ...

Page 7: ...tents 7 One Year End User Manufacturer Guarantee Latin America and the Caribbean Only 111 Guarantee 111 Exclusions 112 Making a Claim 112 Total Satisfaction Return Policy U S and Canada Only 113 Index 115 ...

Page 8: ...8 Contents ...

Page 9: ...cian Always follow installation instructions closely If you use an extension power cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your computer Doing so can cause fire or electric shock by shorting out interior components...

Page 10: ...id the remote risk of electric shock from lightning via the telephone line To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your...

Page 11: ...s may be equipped with three prong plugs to provide an earth grounding connection Do not use adapter plugs or remove the grounding prong from the power cable plug If you use a power extension cable use the appropriate type two prong or three prong to mate with the AC adapter power cable Be sure that nothing rests on your AC adapter s power cable and that the cable is not located where it can be tr...

Page 12: ...improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury Keep the battert away from children Do not store or leave your computer or battery pack near a heat source such as a radiator fireplace stove electric heater or other heat generating appliance or otherwise expose it ...

Page 13: ...ons may apply to the operation of your Dell computer while you are on board an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft In order to best comply with all such restrictions if your Dell portable computer is eq...

Page 14: ...ad storage compartments where it could slide around Do not drop your computer or subject it to other mechanical shocks Protect your computer battery and hard drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight When you move your computer between environments with very different temperature and or humidity ranges condensation may form on...

Page 15: ...r the appropriate telephone number Ergonomic Computing Habits CAUTION Improper or prolonged keyboard use may result in injury CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following ergonomic guidelines when setting up and using your computer Position your computer directly in front of you as you ...

Page 16: ... feet resting on the floor and your thighs level When sitting make sure the weight of your legs is on your feet and not on the front of your chair seat Adjust your chair s height or use a footrest if necessary to maintain proper posture Vary your work activities Try to organize your work so that you do not have to type for extended periods of time When you stop typing try to do things that use bot...

Page 17: ...urface of the I O panel on the back of the computer While you work periodically touch the I O panel to dissipate any static electricity that might harm internal components Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s elect...

Page 18: ...t in an antistatic container or packaging Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads The following notice may appear throughout this document to remind you of these precautions NOTICE See Protecting Against Electrostatic Discharge in the safety instructions at the front of this guide ...

Page 19: ...p p o r t d el l c o m 1 SECTION 1 Setting Up Connecting a Printer Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP Only Turning Off the Computer Using the Media Bay ...

Page 20: ...connect it to the computer If no information is provided see the following sections Parallel Printer 1 Turn off the computer see page24 NOTICE Use only a standard IEEE parallel cable measuring 3 m 10ft or less to connect the printer to the computer Use of a nonstandard cable may prevent the printer from working 2 Attach the parallel printer cable to the parallel connector on the computer and tight...

Page 21: ...ee page22 USB Printer HINT You can connect USB devices while the computer is turned on 1 Install the printer driver if necessary see page22 2 Attach the USB printer cable to the USB connector on the computer and the printer The USB connectors fit only one way parallel printer cable parallel connector on computer parallel connector on printer screws 2 clips 2 notches 2 ...

Page 22: ...and Other Hardware and then click View installed printers or fax printers If your computer runs either Microsoft Windows 2000 or Windows Millennium Edition Me click the Start button point to Settings and then click Printers If your printer model is listed in the Printers window the printer is ready to use If you need to install a printer driver insert the installation CD into the CD or DVD drive T...

Page 23: ...o the new computer If the source computer uses another Windows operating system you can launch the wizard from the Windows XP operating system CD or from a floppy disk created on a computer that is running Windows XP You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such as a floppy disk a Zip disk or a writable CD 1 On the ...

Page 24: ... Start menu rather than by pressing the power button HINT If you are having difficulties turning off your computer see General Program Problems on page45 Windows XP 1 Save and close any open files and exit any open programs 2 Click the Start button and then click Turn off Computer 3 Click Turn off The computer automatically turns off after the shutdown process finishes Windows Me and Windows 2000 ...

Page 25: ...ll the device out of the media bay NOTICE To prevent damage place devices in a travel case when they are not inserted into the computer Store devices in a dry safe place and avoid placing heavy objects on top of them NOTICE Insert devices before you dock and turn on the computer 4 Insert the new device into the bay and push it until you hear a click 5 Turn on the computer bottom of computer device...

Page 26: ...26 Setting Up w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 27: ...lems External Keyboard Problems Unexpected Characters Drive Problems Network Problems Microsoft Windows Error Messages General Program Problems Internet Connection Problems E Mail Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Using System Restore Reinstal...

Page 28: ...e this chart to quickly find the answers to your questions HINT If you have a problem with an external device see the device documentation or contact the manufacturer See page31 See page44 Get technical assistance from Dell See page85 Press the power button to resume from standby mode See the Tell Me How help file for more information on standby mode ...

Page 29: ...Solving Problems 29 See page32 See page34 See page35 See page38 See page40 See page44 See page40 See page45 See page46 See page44 See page48 See page50 See page41 See page40 See page41 ...

Page 30: ...bes your problem and then click the arrow icon 3 Click the topic that describes your problem and then click Display 4 Follow the instructions shown on the screen TO A C CE S S H EL P I N W I N D O W S M E 1 Click the Start button and then click Help 2 Type a word or phrase that describes your problem in the Searchbox and then click Go 3 Click the topic that describes your problem and then click Di...

Page 31: ...sure that the power cable is firmly inserted into the electrical outlet and the green light on the AC adapter is on CO N N E CT T H E C OM P U T ER DI R EC TL Y TO A N EL EC TR I C AL O U T LE T Bypass power protection devices power strips and the extension cable to verify that the computer turns on CH E CK F OR I N T E RF ER E N CE Electrical appliances on the same circuit or operating near the c...

Page 32: ...ower light is blinking the computer is in standby mode press the power button to exit standby mode If the power light is off press the power button C H EC K TH E B AT T ER Y If you are using a battery to power your computer the battery charge may be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer TE S T T H E EL E CT RI C AL OU T LE T Ensure that...

Page 33: ...FE RE N T D I RE C TI O N Eliminate sunlight glare which can cause poor picture quality RE S TO R E TH E R E CO M ME N D ED S E T TI N G S Restore the original resolution and refresh rate settings See the Tell Me How help file for instructions on changing the resolution To accessthe help file see page30 A DJ U S T W I N DO W S DI S P LA Y S E T TI N G S Windows XP 1 Click t he Start button and the...

Page 34: ...usly or press Fn End to disable mute or reenable the integrated speakers R EI N S T AL L T H E SO U N D AU D I O D R I VE R See page50 E N S U RE TH A T T H E S U B W OO F ER A N D T H E S P E AK E R S A RE T U R N ED O N See the setup diagram supplied with the speakers A DJ U S T T H E S P E A K ER C O N TR O LS If your speakers have volume controls adjust the volume bass or treble to eliminate d...

Page 35: ...is turned up Play a music CD RU N T H E S P E AK E R S E LF T ES T Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions EL I MI N A T E P O S S I BL E I N TE R FE RE N C E Turn off nearby fans fluorescent lights or halogen lamps to check for interference RE I N S TA L L TH E SO U N D A U D I O D RI V ER See page50 VE RI F Y T H E P ...

Page 36: ...dows 2000 1 Click the Start button point to Settings and then click Printers If the printer model is listed right click the printer icon 2 Click Properties and then select the Details tab in Windows Me and the Ports tab in Windows 2000 Ensure that the Print to the following port s setting is LPT1 Printer Port R EI N S T AL L T H E P R I N TE R D RI V ER See page22 V ER I FY TH E P RI N TE R CA B L...

Page 37: ...inter name 5 Click Properties and then select the Ports tab Ensure that the Print to the following port s setting isUSB Windows Me and Windows 2000 1 Click the Start button point to Settings and then click Printers If the printer model is listed right click the printer icon 2 Click Properties and then select the Details tabin Windows Me and the Port tab in Windows 2000 Ensure that the Print to the...

Page 38: ...e C ON N E C T TH E M O DE M D I RE C TL Y T O T H E TE L EP H O N E W A L L J AC K If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and connect the modem directly to the telephone wall jack with the telephone line C H EC K TH E C O N N EC TI O N Verify that the telephone line is connected to the modem C...

Page 39: ...tart the computer 3 Click the Diagnostics tab 4 Click the COM port for your modem 5 Click MoreInfo to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Double click Phone and Modems If multiple entries for the same modem or modems are listed but...

Page 40: ...N N E R Ensure that your scanner is unlocked if it has a locking tab or button R EI N S T AL L T H E S C AN N E R D RI V ER See the scanner documentation for instructions C H EC K TH E T OU CH P A D S ET T IN GS Windows XP 1 Click the Start button click Control Panel andclick Printers and Other Hardware 2 Click Mouse Try adjusting the settings Windows Me and Windows 2000 1 Click the Start button p...

Page 41: ...0 double click the MyComputer icon on the Windows desktop If the floppy drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive CA N N O T S AV E F I LE S T O A F LO P P Y DI S K Ensure that the floppy disk is not full or write protected locked See the following illustration TES T TH E D R...

Page 42: ...t the original CD is defective C LE AN T H E DI S C See the Tell Me How help file for instructions To access the help file see page30 A DJ U S T T H E WI N DO W S VO L U ME CO N TR O L In Windows XP click the gray speaker icon in the lower right corner of the screen In Windows Me and Windows 2000 double click the yellow speaker icon in the lower right corner of your screen Be sure that the volume ...

Page 43: ...The CD RW drive must receive a steady stream of data when writing If the stream is interrupted an error occurs Closing all programs before writing to the CD RW may also alleviate the problem R U N S C A N DI S K Windows XP and Windows 2000 1 In Windows XP click the Start button and then click My Computer In Windows 2000 double click the My Computer icon on the Windows desktop 2 Right click on the ...

Page 44: ...rk again C ON T AC T Y O U R N E TW OR K A D MI N I S T RA T OR Verify that your network settings are correct and that the network is functioning C H EC K FO R I N TE R RU P T RE QU E S T S C ON FL I CT S See page54 X I S N OT AC CE S S I B LE TH E DE VI C E I S N OT R EA D Y Insert a disk into the drive and try again A F I LE N A ME C A N N OT C O N TA I N A N Y OF TH E F OL L OW IN G C H A RA CT...

Page 45: ... the Start button point to Settings and then click Control Panel 2 Double click the Add Remove Programs icon 3 Select the program that you want to remove 4 Click Add Remove click Change Remove in Windows 2000 and follow the prompts on the screen See the program documentation for installation instructions SEE T H E S O FT W A RE D O CU M E N TA TI O N Many software manufacturers maintain websites w...

Page 46: ...P U TE R O FF If the computer does not respond to a keystroke or a proper shutdown see page24 press the power button until the computer turns off Press the power button again to restart the computer The solid blue screen appears because you were not able to perform a proper Windows shutdown ScanDisk automatically runs during the start up process Follow the instructions on the screen R U N T H E PR...

Page 47: ... the To disable call waiting box 6 Select the disable code for example 70 from the drop down menu 7 Click Apply and then click OK Windows Me 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Modems icon 3 In the Modems Properties window click Dialing Properties 4 Ensure that To disable call waiting dial is checked and then select the proper code according t...

Page 48: ...ower sources and then from the computer 3 Ground yourself by touching one of the metal connectors on the back of the computer 4 Remove the media bay device see page24 and any installed PC Cards and put them in a safe place to dry 5 Remove the battery 6 Wipe off the battery and put it in a safe place to dry 7 Remove the hard drive see page72 8 Remove the memory modules see page69 E N S U RE TH A T ...

Page 49: ...hard drive see page72 13 Replace the media bay device see page24 and any PC Cards you removed 14 Replace the battery 15 Turn on the computer and verify that it is working properly If the computer does not start or if you cannot identify the damaged components contact Dell for technical assistance see page85 If You Drop or Damage Your Computer 1 Save and close any open files exit any open programs ...

Page 50: ...ng system user s guide that came with your computer G O TO T H E DE L L S U P P O RT W EB S I TE Go to support dell com for help with general usage installation and troubleshooting questions See Dell Technical Support Policy U S Only on page84 for a description of the hardware and software support provided by Dell E MA I L DE LL Go to the Welcome page at support dell com and then click E Mail Dell...

Page 51: ...categories from the System Model Operating System Device Type and Topicpull down menus A link or links appear s for the specific drivers or utilities used by your computer 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install 7 Click the Install button if present to begin installing the driver or utility At the welcome screen f...

Page 52: ...er click Network adapters and then click 3Com 3C920 Integrated Fast Ethernet Controller 7 Click Action and then click Update Driver 8 Select Install from a list or specific location Advanced and then click Next 9 Verify that Search removable mediais selected and then click Next 10 When the name of the appropriate driver appears click Next 11 Click Finish and restart your computer Windows Me 1 Save...

Page 53: ...he Start button point to Settings and then click Control Panel 3 Double click the System icon 4 Click the Hardware tab 5 Click Device Manager If you are installing a modem driver click Modem and then click the appropriate modem If you are installing a network adapter click Network adapters and then click 3Com 3C920 Integrated Fast Ethernet Controller 6 Click Action and then click Properties 7 Clic...

Page 54: ...r window right click the device for which the new driver was installed and then click Properties 5 Click the Drivers tab 6 Click Roll Back Driver Resolving Software and Hardware Incompatibilities Windows XP Windows Me and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured See the following subsection that ...

Page 55: ...rt Type hardware troubleshooter in the Search field and then click the arrow to start the search Click Hardware Troubleshooter in the Search Results list In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and then click Next Windows Me 1 Click the Start button point to Settings and click Control Panel 2 Double click the System icon 3 Click the Device Man...

Page 56: ... 2000 1 Click the Start button point to Settings and click Control Panel 2 Double click the System icon 3 Click the Hardware tab 4 Click Device Manager 5 Click View and then click Resources by connection 6 Double click Interrupt request IRQ to view the IRQ assignments Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 7 Do...

Page 57: ...tomatically purged To resolve an operating system problem you can use System Restore from Safe Mode or Normal Mode to return your computer to an earlier operating state System Restore does not cause you to lose personal files stored in the My Documents folder data files or e mail messages after restoring the computer to an earlier operating state If you restore the computer to an operating state t...

Page 58: ...l recommends that you thoroughly read Microsoft s information about using System Restore To access this information 1 Click the Start button point to All Programs point to Programs in Windows Me Accessories System Tools and then click System Restore 2 Click Help in the upper right corner of the Welcome to System Restore screen Creating a Restore Point Using the System Restore Wizard In Windows XP ...

Page 59: ...ng the computer to an earlier operating state save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs point to Programs in Windows Me Accessories System Tools and then click System Restore 2 Be sure Restore my computer to an earlier time is selected and click N...

Page 60: ...doing the Last System Restore NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start point to All Programs point to Programs in Windows Me Accessories System Tools and then click System Restore 2 Click Undo my last restoration and click Next NOTICE Save and close all open files and clo...

Page 61: ... the license information 6 If your computer already has Windows XP installed and you want to recover your current Windows XP data type R to select the repair option and then go to step 15 If you want to install a new copy of Windows XP press Esc to select the fresh copy option and then press Enter on the next screen to select the highlighted partition recommended Then follow the instructions on th...

Page 62: ... Welcome to Microsoft screen appears click the green arrow icon at the bottom of the screen to continue Follow the instructions on the screen to finish the installation 16 Remove the CD from the drive 17 Reinstall the appropriate drivers see page50 18 Reenable the virus protection software Reinstalling Windows Me Before reinstalling the Windows Me operating system to correct a problem try correcti...

Page 63: ...e regional setting closest to where you live and then click Next 11 Click the graphic that matches your keyboard layout and then click Next 12 In the User Information window type your name and if applicable company name and then click Next The Name field must be completed the Company Name field is optional The License Agreement window appears 13 Click I accept the Agreement and then click Next 14 ...

Page 64: ...ting system unless instructed to do so by a Dell technical support representative 1 Insert the Operating System CD into the CD or DVD drive 2 Shut down the computer see page24 3 Turn on the computer 4 Press any key when the Press any key to boot from CDmessage appears on the screen 5 When the Windows 2000 Setup window appears ensure that the To setup Win2000 now press ENTER option is highlighted T...

Page 65: ...assword if desired Then click Next 15 Enter the date and time in the Date and Time Settings window and then click Next Windows 2000 begins to install its components and configure the computer 16 When the Completing the Windows 2000 Setup Wizard window appears remove the CD from the drive and then click Finish The computer automatically restarts NOTICE Make sure that you reinstall the Intel Chip Se...

Page 66: ...66 Solving Problems w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 67: ...w w w d el l co m s u p p o r t d el l c o m 3 SECTION 3 Adding Parts Replacing the Palm Rest Inserts Adding Memory Replacing a Hard Drive ...

Page 68: ...ide and remove any device installed in the media bay 4 Slide and hold the latch release on the right side and remove any battery installed in the battery bay 5 Locate the indentation under each palm rest insert place your thumbs on the indentation and gently push to release the palm rest inserts 6 Remove the palm rest inserts 7 To replace the palm rest inserts align the tabs on the edge of the pal...

Page 69: ...fore working inside your computer read the safety instructions at the front of this guide NOTICE Do not install or remove a memory module when the computer is turned on in standby mode or in hibernate mode 1 Save and close any open files exit any open programs and shut down the computer see page24 2 Remove the battery if installed and disconnect external devices 3 Disconnect the AC adapter cable f...

Page 70: ...socket when you are installing or removing a memory module 6 If you are replacing a memory module you must remove the existing module a Use your fingernails to carefully spread apart the inner metal tabs of the memory module connector The module should pop up b Lift the memory module away from the connector memory module cover screw memory module securing clip ...

Page 71: ...odule with the slot in the center of the connector b Slide the edge of the module firmly into the connector and rotate the module down until you hear a click NOTICE If you need to install memory modules in both connectors install a memory module in the connector labeled DIMM1 before you install a module in the connector labeled DIMM2 8 Replace the cover and screw memory module cover screw ...

Page 72: ...ou remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive NOTICE To prevent data loss turn off your computer see page24 before removing or installing a hard drive Do not remove the hard drive while the computer is in standby mode or hibernate mode or if the power light is lit HINT You need the Operating System CD to install the Windows operat...

Page 73: ...or shipping the hard drive NOTICE Do not force the drive into the computer If you experience some resistance use firm and even pressure to slide the drive into place 7 Slide the new drive into the computer a Lift up the hard drive cover until you hear a click b Push the hard drive until it is fully seated in the bay c Press the hard drive cover down 8 Replace and tighten the screw you removed in s...

Page 74: ... w w d e l l c o m s u p p o r t d e l l c o m Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging Otherwise the hard drive may be damaged in transit hard drive ...

Page 75: ... el l co m s u p p o r t d el l c o m 4 SECTION 4 Appendix Specifications Standard Settings Dell Technical Support Policy U S Only Contacting Dell Regulatory Information Warranty and Return Policy Information ...

Page 76: ...s width 64 bits Microprocessor address bus width 32 bits Flash EPROM 2 MB Graphics bus width integrated Intel 3D AGP Graphics PC Card CardBus controller O2Micro OZ6933 CardBus controller PC Card connectors two supports two Type I or Type II cards or one TypeIII card Cards supported 3 3 V and 5 V PC Card connector size 68 pins Data width maximum PCMCIA 16 bits CardBus 32 bits Memory Architecture SD...

Page 77: ...tor Audio stereo line in mini connector microphone mini connector headphone speakers line out mini connector PS 2 keyboard mouse 6 pin mini DIN connector USB two USB compliant connectors Modem network adapter optional factory configurable RJ 11 RJ 45 port for mini PCI modem network adapter Video Video type 128 bit hardware accelerated video support Data bus integrated Intel 3D AGP Graphics Video c...

Page 78: ...Response time typical 50 ms Operating angle 0 closed to 180 Dot pitch 0 20 mm Panel typical Backlight 1 3 W 3 4 W using battery 4 9 W using AC adapter Controls brightness can be controlled through key combinations Keyboard Number of keys 87 U S Canada and locations that use traditional Chinese 88 Europe 90 Japan Key travel 2 7 0 3 to 0 4 mm 0 11 0 016 inch Key spacing 19 05 0 3 mm 0 75 inch 0 012 ...

Page 79: ...V 0 5 VDC Supply current 25 mA maximum operating current ESD in accordance with IEC 801 2 Modem Data fax modem optional 56K V 90 Mini PCI card modem Data fax network adapter optional 10 100 LAN 56K V 90 Mini PCI card modem Battery Type 4 cell and 8 cell lithium ion Dimensions Depth 88 5 mm 3 48 inches Height 21 5 mm 0 83 inch Width 139 0 mm 5 47 inches Weight 8 cell 0 39 kg 0 87 lb Voltage 14 8 VD...

Page 80: ...ture range Operating 0 to 45 C 32 to 113 F Storage 20 to 60 C 4 to 140 F AC Adapter Input voltage 90 to 135 VAC and 164 to 264 VAC Input current maximum 1 5 A Input frequency 40 to 63 Hz Output current 4 5 A maximum 4 second pulse 3 5A continuous Rated output voltage 20 VDC Dimensions Height 27 94 mm 1 1 inches Width 58 42 mm 2 3 inches Depth 133 85 mm 5 25 inches Weight with cables 0 4 kg 0 9 lb ...

Page 81: ...ectrum that simulates user environment Storage 1 3 GRMS using a random vibration spectrum that simulates air truck shipment Maximum shock Operating 152 4 cm sec 60 inches sec equal to a half sine pulse width of 2 ms Storage 2 03 m sec 80 inches sec less than or equal to a pulse width of 2 ms Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Fixed Op...

Page 82: ...tings for the basic computer configuration System Devices provides detailed settings for some computer features Security provides indications and settings for user and setup passwords Boot provides information about how the computer starts Exit provides selections for saving and loading the program settings HINT To see information about a specific item highlight the item and refer to the ItemSpeci...

Page 83: ...l USB keyboards function only when Windows is running Main PhoenixBIOS Setup Utility Item Specific Help System Devices Security Boot System Time System Date Floppy Drive Hard Disk S N Quiet Boot Video Display Device System Memory Extended Memory Display Cache Memory Service Tag Number Visit our WebSite 00 06 57 11 09 99 1 44 MB 3 1 2 20004 MB 10WWEP Enabled Simul Mode 640 KB 126 MB 4 MB 1A2B3C4 ht...

Page 84: ...ipherals DellWare Readyware and Custom Factory Integration DellPlus 2 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer 2 All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell al...

Page 85: ...ed in the following table If you need assistance in determining which codes to use contact a local or an international operator Contact Numbers and Addresses Country City International Access Code Country Code City Code Department Name or Service Area Website and E mail Address Area Codes Local Numbers and Toll Free Numbers Antigua and Barbuda General Support 1 800 805 5924 Australia Sydney Intern...

Page 86: ...88 Customer Care 024819119 Home Small Business Sales toll free 080016884 Corporate Sales 024819100 Fax 024819299 Switchboard 024819100 Website http support euro dell com E mail tech_be dell com E mail for French Speaking Customers http support euro dell com be fr emaildell Bermuda General Support 1 800 342 0671 Brazil International Access Code 0021 Country Code 55 City Code 51 Customer Support Tec...

Page 87: ...tomer Support and Technical Support tollfree 1230 020 4823 China Xiamen Country Code 86 City Code 592 Home and Small Business Technical Support tollfree 8008582437 Corporate Accounts Technical Support tollfree 800 858 2333 Customer Experience tollfree 8008582060 Home and Small Business tollfree 8008582222 Preferred Accounts Division tollfree 8008582062 Large Corporate Accounts North tollfree 80085...

Page 88: ...asby Sweden 46 0 859005594 Fax Switchboard 45170117 Website http support euro dell com E mail den_support dell com E mail Support for Servers Nordic_server_support dell com Dominican Republic General Support 1 800 148 0530 El Salvador General Support 01 899 753 0777 Finland Helsinki International Access Code 990 Country Code 358 City Code 9 Technical Support 0925331360 Technical Support Fax 092533...

Page 89: ...upport euro dell com E mail http support euro dell com fr fr emaildell Germany Langen International Access Code 00 Country Code 49 City Code 6103 Technical Support 06103766 7200 Home Small Business Customer Care 0180 5 224400 Global Segment Customer Care 06103766 9570 Preferred Accounts Customer Care 06103766 9420 Large Accounts Customer Care 06103766 9560 Public Accounts Customer Care 06103766 95...

Page 90: ...hboard 012044444 Website http support euro dell com E mail dell_direct_support dell com Italy Milan International Access Code 00 Country Code 39 City Code 02 Home and Small Business Technical Support 0257782690 Customer Care 0269682114 Fax 0269682113 Switchboard 0269682112 Website http support euro dell com E mail http support euro dell com it it emaildell Corporate Technical Support 0257782690 Cu...

Page 91: ...494 Preferred Accounts Division Sales over 400 employees 044556 3433 Large Corporate Accounts Sales over 3500 employees 044556 3440 Public Sales Government Agencies Educational Institutions and Medical Institutions 044 556 3440 Global Segment Japan 044 556 3469 Individual User 044 556 1657 Faxbox Service 044556 3490 Switchboard 044556 4300 Website http support jp dell com Korea Seoul International...

Page 92: ...ales Brussels Belgium 024819100 Customer Care Brussels Belgium 024819119 Fax Brussels Belgium 024819299 Switchboard Brussels Belgium 024819100 Website http support euro dell com E mail tech_be dell com Macau Country Code 853 Technical Support toll free 0800582 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 0800581 Malaysia Penang International Access Code 00 Country Code...

Page 93: ... Care 0205818740 Home Small Business Sales tollfree 0800 0663 Home Small Business Sales Fax 0206827171 Corporate Sales 0205818818 Corporate Sales Fax 0206868003 Fax 0206868003 Switchboard 0205818818 Website http support euro dell com E mail tech_nl dell com New Zealand International Access Code 00 Country Code 64 Home and Small Business 0800446255 Government and Business 0800444617 Sales 080044156...

Page 94: ... International Access Code 011 Country Code 48 City Code 22 Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Website http support euro dell com E mail pl_support dell com Portugal International Access Code 00 Country Code 35 Technical Support 35800834077 Customer Care 800 300 415 or 3580083407...

Page 95: ...ast Asian and Pacific Countries Customer Technical Support Customer Service and Sales Penang Malaysia 6046334810 Spain Madrid International Access Code 00 Country Code 34 City Code 91 Home and Small Business Technical Support 902100130 Customer Care 902118540 Sales 902118541 Switchboard 902118541 Fax 902118539 Website http support euro dell com E mail http support euro dell com es es emaildell Cor...

Page 96: ...1 City Code 22 Technical Support Home and Small Business 0844811411 Technical Support Corporate 0844822844 Customer Care Home and Small Business 0848802202 Customer Care Corporate 0848821721 Fax 0227990190 Switchboard 0227990101 Website http support euro dell com E mail swisstech dell com E mail for French Speaking HSB and Corporate Customers http support euro dell com ch fr emaildell Taiwan Inter...

Page 97: ...al 08709080800 Global Accounts Customer Care 01344723186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 0134472 3185 Preferred Accounts 500 5000 employees Customer Care 01344723196 Central Government Customer Care 01344723193 Local Government Customer Care 01344723194 Home Small Business Sales 08709074000 Corporate Public Sector Sales 01344860456 Website http support e...

Page 98: ...l Support Return Material Authorization Numbers tollfree 1 800 822 8965 Public Americas International systems purchased by governmental agencies local state or federal or educational institutions Customer Service and Technical Support Return Material Authorization Numbers tollfree 1 800 234 1490 Dell Sales tollfree 1 800 289 3355 or tollfree 1 800 879 3355 Spare Parts Sales tollfree 1 800 357 3355...

Page 99: ...t our receiving dock and returned to you Regulatory Information Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include b...

Page 100: ...ort representative or an experienced radio television technician for additional suggestions Dell computers are designed tested and classified for their intended electromagnetic environment These electromagnetic environment classifications generally refer to the following harmonized definitions Class A is typically for business or industrial environments Class B is typically for residential environ...

Page 101: ...the Federal Communications Commission FCC as Class B digital devices To determine which classification applies to your computer examine all FCC registration labels located on the bottom or back panel of your computer on card mounting brackets and on the cards themselves If any one of the labels carries a Class A rating your entire computer is considered to be a Class A digital device If all labels...

Page 102: ...e required to correct the interference at your own expense Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not in...

Page 103: ... result in the devices not ringing in response to an incoming call In most areas the sum of all the RENs on your telephone line should be less than five to ensure proper service from the telephone company To be certain of the number of devices that you may connect to a line as determined by the total RENs contact your local telephone company The registration jack Universal Service Order Code USOC ...

Page 104: ... causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each trans...

Page 105: ... Only The following information is provided on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Dell Computer Corporation One Dell Way Round Rock TX 78682 Importer Dell Computer de México S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F Ship to Dell Computer de México S A de C V al Cuidado deKuehn...

Page 106: ...r computer the manufacturer guarantee for Latin America and the Caribbean and the return policy for the U S and Canada Exportador Dell Computer Corporation One Dell Way Round Rock TX 78682 Importador Dell Computer de México S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F Embarcar a Dell Computer de México S A de C V al Cuidado deKuehne Nagel de MéxicoS de R I Avenida S...

Page 107: ...ough Dell s system integration department accessories or parts that are not installed in the Dell factory or DellWare products Monitors keyboards and mice that are Dell branded or that are included on Dell s standard price list are covered under this limited warranty all other monitors keyboards and mice including those sold through the DellWare program are not covered Dell will repair or replace ...

Page 108: ...LITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER SUCH PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WAR...

Page 109: ...pping the products to you is covered under this limited warranty Otherwise this limited warranty does not cover damage due to external causes including accident abuse misuse problems with electrical power servicing not authorized by Dell usage not in accordance with product instructions failure to perform required preventive maintenance and problems caused by use of parts and components not suppli...

Page 110: ... the hard drive s and any other storage device s in the product s Remove any removable media such as floppy disks CDs or PC Cards Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If Dell repairs or replaces a product its warranty term is not extended DELL MAKES NO ...

Page 111: ... the exchange In any instance in which Dell issues a Return Material Authorization Number Dell must receive the product s for repair prior to the expiration of the warranty period in order for the repair s to be covered by the limited warranty One Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Corporation Dell warrants to the end user in accordanc...

Page 112: ...repair replacement center The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guar...

Page 113: ...If you are an end user customer who bought new products directly from a Dell company you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price If you are an end user customer who bought reconditioned or refurbished products from a Dell company you may return them to Dell within 14 days of the date of invoice for a refund or credit of the...

Page 114: ...pt the risk of loss or damage during shipment You may return software for refund or credit only if the sealed package containing the floppy disk s or CD s is unopened Returned products must be in as new condition and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either a...

Page 115: ...ixing problems 32 drivers reinstalling 50 drives fixing problems 41 DVD drive fixing problems 42 E electrostatic discharge See ESD e mail fixing problems 48 error messages start up 32 ESD 17 external keyboard fixing problems 40 F finding solutions 28 floppy drive fixing problems 41 H hard drive fixing problems 43 preventing damage 73 preventing data loss 72 replacing 72 returning to Dell 74 troubl...

Page 116: ...ing problems 34 specifications 76 System Restore 57 system setup program 82 T technical assistance telephone numbers and addresses 85 warranty repair or credit 85 Tell Me How help file accessing 30 touch pad fixing problems 40 troubleshooting about 28 blank display 32 blue screen 46 cannot play a DVD movie 42 cannot save to floppy disk 41 CD problems 42 CD RW drive stops writing 43 display difficu...

Page 117: ...11 wet computer 48 Windows 2000 Display Settings 33 display settings 33 Printer 36 printer 36 reinstalling 64 shutdown 24 Windows Me Display Settings 33 printer 36 reinstalling 62 shutdown 24 Windows XP Device Driver Rollback 54 Help 30 printer 36 reinstalling 60 shutdown 24 ...

Page 118: ...118 Index 118 Index ...