Dell Inspiron 3470, Owner'S Manual

Page 1: ...Dell Latitude 3470 Owner s Manual Regulatory Model P63G Regulatory Type P63G001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...ng the hard drive bracket 12 Installing the hard drive bracket 12 Removing the WLAN card 13 Installing the WLAN card 13 Removing the memory module 13 Installing the memory module 14 Removing the palmrest 14 Installing the palmrest 15 Removing the coin cell battery 15 Installing the coin cell battery 16 Removing the USB board 16 Installing the USB board 17 Removing the VGA board 17 Installing the V...

Page 4: ...System Configuration screen options 31 Video screen options 33 Security screen options 33 Secure Boot screen options 35 Performance screen options 36 Power Management screen options 36 POST Behavior screen options 38 Virtualization support screen options 39 Wireless screen options 39 Maintenance screen options 39 System Log screen options 40 Updating the BIOS 40 System and setup password 40 Assign...

Page 5: ...ra specifications 46 Communication specifications 46 Port and connector specifications 47 Display specifications 47 Keyboard specifications 48 Touchpad specifications 48 Battery specifications 48 AC Adapter specifications 49 Physical specifications 49 Environmental specifications 50 6 Contacting Dell 51 5 ...

Page 6: ...epairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpaint...

Page 7: ... as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning off your computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Turning off your computer In Windows 10 using a touch enabled device or mouse 1 ...

Page 8: ... batteries designed for other Dell computers 1 Connect any external devices such as a port replicator or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Replace the base cover 5 Connect your com...

Page 9: ...rewdriver Phillips 0 screwdriver Phillips 1 screwdriver Small plastic scribe Removing the battery 1 Follow the procedure in Before Working Inside Your Computer 2 To remove the battery a Slide the battery latch to release the battery 1 b Pull and lift the battery to remove it from the computer 2 Installing the battery 1 Insert the battery into the slot until it clicks in place 2 Follow the procedur...

Page 10: ...cks in place 2 Tighten the captive screws to secure the base cover to the computer 3 Install the battery 4 Follow the procedure in After Working Inside Your computer Removing the keyboard 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the battery 3 Flip the computer and open the display to access the keyboard 4 To remove the keyboard a Using a plastic scribe release the key...

Page 11: ...e in After Working Inside Your computer Removing the hard drive assembly 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a battery b base cover 3 To remove the hard drive assembly a Remove the screws that secure the hard drive assembly to the computer 1 b Disconnect the hard drive assembly cable from the connector on the system board 2 c Lift and remove the hard drive as...

Page 12: ...base cover c hard drive assembly 3 To remove the hard drive bracket a Remove the screws to release the hard drive bracket from the hard drive assembly 1 b Remove the hard drive from the hard drive bracket 2 c Disconnect the hard drive cable from the hard drive 3 Installing the hard drive bracket 1 Connect the hard drive cable to the connector on the hard drive 2 Place the hard drive brackets on th...

Page 13: ...o remove it 5 Installing the WLAN card 1 Connect the WLAN card to the connector on the system board 2 Connect the WLAN antenna cables to the connectors on the WLAN card 3 Place the metal tab to align it with the screw holder on the WLAN card to secure the WLAN cables 4 Tighten the captive screw to secure the WLAN card to the computer 5 Install a base cover b battery 6 Follow the procedure in After...

Page 14: ...ert the memory module into the connector and press until the memory module clicks into the place 2 Install the a base cover b battery 3 Follow the procedure in After Working Inside Your computer Removing the palmrest 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a battery b base cover c hard drive assembly d keyboard 3 Remove the screws that secure the palmrest to the ...

Page 15: ...r print reader touchpad and LED cables to the connectors on the system board 3 Flip the computer and tighten the screws to secure the palmrest to the computer 4 Install the a keyboard b hard drive assembly c base cover d battery 5 Follow the procedure in After Working Inside Your computer Removing the coin cell battery 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a ba...

Page 16: ... 4 Follow the procedure in After Working Inside Your computer Removing the USB board 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a battery b base cover c hard drive assembly d keyboard e palmrest 3 To remove the USB board a Lift the latch and disconnect the USB board cable from the connector on the USB board 1 2 b Remove the screw that secures the USB board to the co...

Page 17: ...r 2 Remove the a battery b base cover c hard drive assembly d keyboard e palmrest 3 To remove the VGA board a Peel the adhesive tape to access the VGA board cable 1 b Lift the latch and disconnect the VGA board cable from the connector on the VGA board 2 3 c Remove the screw that secures the VGA board to the computer d Lift and remove the VGA board from the computer 4 Installing the VGA board 1 Pl...

Page 18: ... the speakers a Disconnect the speaker cable from the connector on the system board 1 b Lift and remove the left speaker from the computer 2 c Release the speaker cable from the routing channels d Lift and remove the right speaker from the computer 2 Installing the speakers 1 Place the speakers on both slots on the computer 2 Route the speaker cable to align it through the routing channels 3 Conne...

Page 19: ...from the connector on the system board 1 b Remove the screws that secure the system fan to the computer 2 c Lift and remove the system fan from the computer 3 Installing the system fan 1 Place the system fan into the slot on the computer 2 Tighten the screws to secure the system fan to the computer 3 Connect the system fan cable to the connector on the system board 4 Install the a palmrest b keybo...

Page 20: ...cable 3 d Disconnect the display cable from the connector on the system board 4 Installing the display cable 1 Connect the display cable to the connector on the system board 2 Affix the adhesive tape to secure the display cable 3 Place the metal tab on the display cable 4 Tighten the screw to secure the metal tab 5 Install the a palmrest b keyboard c hard drive assembly d base cover e battery 6 Fo...

Page 21: ...er connector port 1 Insert the power connector port into the slot on the computer 2 Route the power connector port cable through the routing channels 3 Connect the power connector port cable to the connector on the system board 4 Tighten the screw to secure the power connector port to the computer 5 Install the a display cable b palmrest c keyboard d hard drive assembly e base cover f battery 6 Fo...

Page 22: ...system board 1 Place the system board into the slot on the computer 2 Connect all the cables to the connectors on the system board 3 Tighten the screw to secure the system board to the computer 4 Install the a system fan b display cable c palmrest d keyboard e memory f WLAN card g hard drive assembly h base cover i battery 5 Follow the procedure in After Working Inside Your computer Removing the h...

Page 23: ...Lift and remove the heat sink from the computer 4 Installing the heat sink 1 Place the heat sink to align with the screw holders on the system board 2 Tighten the screws to secure the heat sink to the system board 3 Install the a system board b system fan c display cable d palmrest e keyboard f memory g WLAN card h hard drive assembly i base cover j battery 4 Follow the procedure in After Working ...

Page 24: ...Remove the rubber on both sides of the computer 1 b Remove the screws that secure the display assembly to the chassis 2 c Lift and remove the display assembly from the chassis 3 Installing the display assembly 1 Place the display assembly to align with the screw holders on the chassis 2 Place the rubber on both sides of the computer 3 Tighten the screws to secure the display assembly to the chassi...

Page 25: ...puter 2 Remove the a battery b base cover c hard drive assembly d WLAN card e memory f keyboard g palmrest h display cable i system fan j system board k power connector port l display assembly 3 To remove the display bezel a Using a plastic scribe release the display bezel from the bottom of the display assembly 1 b Release the display bezel from its edges and remove the display bezel from the dis...

Page 26: ...ttery 3 Follow the procedure in After Working Inside Your computer Removing the camera 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a battery b base cover c hard drive assembly d WLAN card e memory f keyboard g palmrest h display cable i system fan j system board k power connector port l display assembly m display bezel 3 To remove the camera a Disconnect the camera c...

Page 27: ...ctor port d system board e system fan f display cable g palmrest h keyboard i memory j WLAN card k hard drive assembly l base cover m battery 4 Follow the procedure in After Working Inside Your computer Removing the display panel 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a battery b base cover c hard drive assembly d WLAN card e memory f keyboard g palmrest h displ...

Page 28: ...ng the display panel 1 Connect the LVDS cable to the connector on the display panel 2 Affix the adhesive tape to secure the LVDS cable 3 Place the display panel aligning with the screw holders on the display assembly 4 Tighten the screw to secure the display panel to the display assembly 5 Install the a display bezel b display assembly c power connector port d system board e system fan f display c...

Page 29: ...on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostic...

Page 30: ...tion after you add change or remove any hardware in your computer Set or change a user selectable option such as the user password Read the current amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the System Setup screen information for future reference CAUTION Unless you are an expert computer user do not change the setting...

Page 31: ...anel Type Native Resolution Audio Controller WiFi Device WiGig Device Cellular Device Bluetooth Device Battery Information Displays the battery status and the type of AC adapter connected to the computer Boot Sequence Boot Sequence Allows you to change the order in which the computer attempts to find an operating system The options are Windows Boot Manager UEFI Hard drive details Boot List Options...

Page 32: ...ed to this port The options are Enable USB Boot Support by default enable Enable External USB Port by default enable Audio This field enables or disables the integrated audio controller By default the Enable Audio option is selected The options are Enable Microphone by default enable Enable Internal Speaker by default enable Keyboard Illumination This field lets you choose the operating mode of th...

Page 33: ... system Security screen options Option Description Admin Password Allows you to set change or delete the administrator admin password NOTE You must set the admin password before you set the system or hard drive password Deleting the admin password automatically deletes the system password and the hard drive password NOTE Successful password changes take effect immediately Default setting Not set S...

Page 34: ... an Administrator Password is set If disabled the setup options are locked by the admin password TPM Security Allows you to enable the Trusted Platform Module TPM during POST The options are TPM Security Clear TPM ACPI Support TPM PPI Provision Override TPM PPI Deprovision Override Deactivate Activate NOTE The TPM version 1 2 is supported for all Windows operating system NOTE The TPM version 1 2 i...

Page 35: ...ecure Boot Enable This option enables or disables the Secure Boot feature Disabled Enabled Default setting Enabled Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are PK KEK db dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options...

Page 36: ...nabled Enable Multi Core Support Default setting The option is enabled Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature Enable Intel SpeedStep Default setting The option is enabled C States Control Allows you to enable or disable the additional processor sleep states C states Default setting The option is enabled Hyper Thread Control Allows you to enable or disable the H...

Page 37: ...networks without depending on the physical connection Control WLAN Radio Default setting The option is disabled Wake on LAN WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal Disabled LAN Only WLAN Only LAN or WLAN Default setting Disabled Block Sleep This option lets you block entering to sleep S3 state in operating syste...

Page 38: ...em setup BIOS warning messages when you use certain power adapters Default setting Enable Adapter Warnings Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature Enable Fn Key Emulation default Fn Lock Options Allows you to let hot key combinations Fn Esc toggle the primary behavior of F1 F12 between their standard and secondary functions If ...

Page 39: ...ion Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch The options are WWAN GPS on WWAN Module WLAN WiGig Bluetooth All the options are enabled by default NOTE For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or disabled independently Wireless Device Enable Allows you to enable or disable the internal wireless ...

Page 40: ...ct your computer model and the Product Support page of your computer appears 7 Click Get drivers and click View All Drivers The Drivers and Downloads page opens 8 On the Drivers and Downloads screen under the Operating System drop down list select BIOS 9 Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze...

Page 41: ... screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following s...

Page 42: ...b 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from System Setup The computer reboo...

Page 43: ...ons to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require us...

Page 44: ...ical outlet the battery light operates as follows Alternately blinking amber light and white light An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady white light Temporary battery failure with AC adapter present Constantly blinking amber light Fatal battery failure with AC adapter present Light off Battery in full charge mo...

Page 45: ... right click My Computer and then select Properties System specifications Feature Specification DRAM bus width 64 bits Flash EPROM 16 MB Processor specifications Feature Specification Type 6th Generation Intel i3 i5 and i7 L1 cache 64 KB L2 cache 256 KB L3 cache Up to 4 MB Memory specifications Feature Specification Memory connector two internally accessible DDR3L connectors Memory capacity 4 GB a...

Page 46: ...deo Type Integrated on system board discrete UMA controller Intel HD 520 Graphics 6th Generation Core i3 i5 and i7 Discrete controller GT920M Data bus 64 bits Camera specifications Feature Specification Camera resolution 0 92 megapixels Video resolution 1280x720 at 30 fps maximum Diagonal viewing angle 74 NOTE The RBG IR camera is for Windows Hello application only and other applications cannot us...

Page 47: ... the documentation shipped with your computer Media card reader SD card Memory card reader one SD SDHC SDXC Fingerprint reader one optional Display specifications Feature Specification Type 14 0 inches HD WLED Height 205 60 mm Width 320 90 mm Diagonal 14 0 inches Active area X Y 309 40 mm x 173 95 mm 12 18 inches x 6 85 inches Maximum resolution 1920 x 1080 pixels FHD 1920 x 1080 pixels FHD Typica...

Page 48: ...ons Feature Specification Active Area X axis 104 00 mm 4 09 inches Y axis 64 00 mm 2 52 inches Battery specifications Feature Specification Type 4 cell smart lithium ion 40 W 6 cell smart lithium ion 65 W Height 4 cell 7 8 mm 6 cell 7 8 mm Width 4 cell 124 7 mm 6 cell 124 7 mm Depth 4 cell 208 25 mm 6 cell 208 25 mm Weight 4 cell 283 g 6 cell 350 g Voltage 4 cell 7 4 VDC 6 cell 11 1 VDC 48 ...

Page 49: ... A 1 60 A 1 70 A 2 50 A Input frequency 50 Hz to 60 Hz Output current 3 34 A 4 62 A Rated output voltage 19 5 V DC Temperature range Operating 0 C to 40 C 32 F to 104 F Temperature range Non Operating 40 C to 70 C 40 F to 158 F Physical specifications Feature Specification Height non touch 23 15 mm 0 91 inches Height touch 23 15 mm 0 91 inches Width non touch 243 30 mm 9 58 inches Width touch 243 ...

Page 50: ... to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Specifications Operating 10 to 90 non condensing Storage 10 to 95 non condensing Altitude maximum Specifications Operating 15 2 m to 3048 m 50 ft to 10 000 ft Non operating 15 2 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA S71 04 1985 50 ...

Page 51: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...