Contents
5
3
Solving Problems
. . . . . . . . . . . . . . . . . .
51
Troubleshooting Tips
. . . . . . . . . . . . . . . . . .
51
Battery Problems
. . . . . . . . . . . . . . . . . . . .
51
Drive Problems
. . . . . . . . . . . . . . . . . . . . .
52
CD and DVD drive problems
. . . . . . . . . . . .
53
Hard drive problems
. . . . . . . . . . . . . . . .
54
E-Mail, Modem, and Internet Problems
. . . . . . . .
54
Error Messages
. . . . . . . . . . . . . . . . . . . . .
56
Keyboard Problems
. . . . . . . . . . . . . . . . . . .
58
Lockups and Software Problems
. . . . . . . . . . . .
58
The computer does not start up
. . . . . . . . . .
58
The computer stops responding
. . . . . . . . . .
59
A program stops responding
. . . . . . . . . . . .
59
A program crashes repeatedly
. . . . . . . . . .
59
A program is designed for an earlier
Microsoft
®
Windows
®
operating system
. . . . .
60
A solid blue screen appears
. . . . . . . . . . . .
60
Other software problems
. . . . . . . . . . . . .
61
Media Card Reader Problems
. . . . . . . . . . . . . .
62
Memory Problems
. . . . . . . . . . . . . . . . . . . .
63
Mouse Problems
. . . . . . . . . . . . . . . . . . . .
64
Network Problems
. . . . . . . . . . . . . . . . . . .
65
Power Problems
. . . . . . . . . . . . . . . . . . . . .
66
Printer Problems
. . . . . . . . . . . . . . . . . . . .
67
Scanner Problems
. . . . . . . . . . . . . . . . . . . .
69
book.book Page 5 Friday, April 4, 2008 12:10 PM