Dell Inspiron 7500 System Reference Manual Download

Page: 156 / 165

System Codes and Messages: Dell™ Inspiron™ 7500

Overview

Your application programs, the operating system, and the computer itself can provide you with status and error information in the form of system
messages that appear on the computer

’

s display or an external monitor (if one is attached), or as beep codes that sound through the computer

’

speaker. This section documents the diagnostic and beep codes and system messages generated by the system basic input/output system
(BIOS). For other messages, refer to the documentation for your application program or operating system.

System Messages

If a message appears on the display or external monitor, make a note of the message. See Table 1 for an explanation of the message and
suggestions for correcting any errors. The system messages are listed alphabetically.

Table 1. System Error Messages

Overview

System Messages

System Beep Codes

NOTE: If the message is not listed in Table 1, check the documentation for the application programs that were running at the time the
message appeared and/or the operating system documentation for an explanation of the message and recommended action.

Message

Cause

Action

Diskette drive A error

A connector may be loose, or
the diskette may be faulty.

If the diskette-drive access indicator lights up when you access a file on
the diskette, but you still get this error message, try a different diskette. If
the problem persists, shut down the computer, remove the drive
completely, and then reinsert it. Turn the computer back on, and check
for the error message.

Extended RAM failed at
offset:

nnnn

Extended memory is not
configured properly or has failed
at the memory address

nnnn

Call Dell for technical assistance.

Failing bits:

nnnn

Memory failed at RAM address

nnnn

Call Dell for technical assistance.

Fixed disk 0 failure

The hard-disk drive failed to
initialize.

See "Troubleshooting the Hard-Disk Drive" in Chapter 3 of the

Dell

Inspiron 7500 System Reference and Troubleshooting Guide.

Fixed disk controller failure The hard-disk drive controller

may be faulty.

Call Dell for technical assistance.

Incorrect drive A type

—

run

Setup

The diskette drive is not
identified properly in the Setup
program.

Shut down the computer, remove the drive completely, and then reinsert
it. Turn the computer back on, and check for the error message.

If the problem persists, reboot the computer and press <F2> as soon as
you see the Dell logo screen to enter the Setup program. Write down
the setting for

FDD Controller

in the

Main

menu. Then call Dell for

technical assistance.

Keyboard controller error

The keyboard controller is faulty.

Call Dell for technical assistance.

Keyboard error

If an external keyboard is being
used, a cable or connector may
be loose or the keyboard may
be faulty. If the built-in keyboard
is being used, it may be faulty. A
key on the integrated keyboard
may have been pressed while
the computer was booting.

Run the

Stuck Key Test

in the

PC-AT Compatible Keyboards

device

group in the Dell Diagnostics.

Operating system not
found

The operating system may be
corrupted. Or, the operating
system cannot be found on the
hard-disk drive or on the
diskette in the diskette drive.

Reinstall the operating system. See the documentation that came with
the operating system. If the problem is still not resolved, call Dell for
technical assistance.

Parity check 1

nnnn

A parity error was found in the

Call Dell for technical assistance.