Dell Latitude 13, Service Manual

Page 1: ...er than its own March 2010 Rev A00 Working on Your Computer Removing and Replacing Parts Specifications System Setup Diagnostics NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal inju...

Page 2: ... the boot menu does not make any changes to the boot order stored in the BIOS Navigation Keystrokes Use the following keystrokes to navigate System Setup screens System Setup Menu Options The following tables describe the menu options for the System Setup program Navigation Action Keystroke s Expand and collapse field Enter left or right arrow key or Expand or collapse all fields Exit BIOS Esc Rem...

Page 3: ... asset tags l Substitutes for the system and hard drive password NOTE You must set the admin password before you set the system or hard drive password NOTE Successful password changes take effect immediately NOTE Deleting the admin password automatically deletes the system password as well System Password Allows you to set change or delete the system password When set your computer requests you to...

Page 4: ...connected to an AC adapter but it will not charge either Default setting Charger Enabled POST Behavior Option Description Adapter Warnings Allows you to enable or disable the BIOS warning messages when you use certain power adapters The BIOS displays these messages if you attempt to use a power adapter that has too little capacity for your configuration The factory default setting is Enabled Keypa...

Page 5: ...s computer the computer will automatically bring up this screen when you enter the BIOS You will be prompted to enter the Service Tag Asset Tag Allows you to create a system Asset Tag The field can only be updated if the Asset Tag is not already set System Logs Option Description BIOS Events Allows you to view and clear BIOS POST events It includes the date and time of the event as well as the LED...

Page 6: ...bly LCD Bezel LCD Panel Camera LCD Top Cover Appendixes Specifications Online Review Document History Document Outline Printer Friendly Format Hard Drive Cable Kit CAUTION Please follow the Safety Precautions before removing any part from the system Installing The Hard Drive Cable Kit 1 Pre Removal Instructions Technicians need to remove the following components prior proceeding to installing the ...

Page 7: ...NOTE The steps described below address HDD flex cable broken issue This new solution will improve serviceability that will ease DSP installation NOTE It is important that the onsite technician paste the rubber bumper to the right position as shown in this step in order to protect the replacement cable from being cut by the card reader board edge NOTE Cable should be pressed back to the gap between...

Page 8: ...Step 4 Fix the cable and rubber as indicated in the diagrams below NOTE The tape used here is for fixing black cable 100 ...

Page 9: ...ch the double sided tape to the card reader board Using the halo lines on the below picture as a guideline do not press beyond the suggested line or to the edge of the card reader to prevent unnecessary bent to the flex cable 8 Re install back the pre removal part in reverse order NOTE When replacing the bottom base cover do not add unnecessary pressure at the hard drive and card reader location T...

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Page 11: ... lights appear the battery is in good condition and more than 80 percent of its original charge capacity remains Each light represents incremental degradation If five lights appear less than 60 percent of the charge capacity remains and you should consider replacing the battery Keyboard Status Lights The green lights located above the keyboard indicate the following LED Error Codes The following t...

Page 12: ...nstalled remove one and test Try the other module in the same slot and test Test the other slot with both modules 3 Replace the memory 4 Replace the system board OFF FLASH FLASH Modem error 1 Reseat the modem 2 Replace the modem 3 Replace the system board FLASH FLASH FLASH System board error 1 Replace the system board FLASH FLASH OFF Option ROM error 1 Reseat the device 2 Replace the device 3 Repl...

Page 13: ... and Audio Board Speaker Memory Subscriber Identity Module SIM Card Coin Cell Battery Heat Sink and Fan Assembly Display Panel Palm Rest and Display Assembly Secure Digital SD Card Battery Display Closure Sensor LED Cover Keyboard ExpressCard SD Card Reader SIM Card Reader System Board Internal Card With Bluetooth Wireless Technology Display Bezel Camera Hard Drive Cable Kit ...

Page 14: ... MB Intel Core2 Duo ULV 3 MB External bus frequency 800 MHz Memory Type DDR3 Speed supported 1067 MHz functional 800 MHz due to limitations of the front side bus FSB Connector one SODIMM socket Module capacities 1 GB 2 GB or 4 GB Minimum memory 1 GB Maximum memory 4 GB Video Type integrated on system board Controller Intel GMA 4500MHD Output 15 pin VGA connector Audio Type two channel high definit...

Page 15: ...els at 262 K colors Typical brightness 200 nits Operating angle 0 degree closed to 135 degrees Refresh rate 40 Hz and 60 Hz Viewing angles Horizontal 40 40 degrees Vertical 15 30 degrees Pixel pitch 0 2148 mm Keyboard Number of keys United States and Canada 83 keys International 87 keys Japan 90 keys Layout QWERTY AZERTY Kanji Touchpad Active area X axis 81 00 mm 3 19 inches Y axis 42 00 mm 1 65 i...

Page 16: ...ck 16 50 mm 19 70 mm 0 65 inch 0 78 inch Width 330 mm 12 99 inches Depth 230 mm 9 05 inches Weight approximate 1 60 kg 3 53 lb Environmental Temperature range Operating 0 C to 35 C 32 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 10 90 noncondensing Storage 5 95 noncondensing Maximum vibration Operating 0 66 Grms 2 Hz 600 Hz Non operating 1 30 Grms 2 Hz 600 Hz NO...

Page 17: ...e the hard drive assembly and audio board from the computer 10 Disengage the audio board from the hard drive 11 Remove the screws that secure the hard drive bracket to the hard drive 12 Remove the hard drive from the hard drive bracket Replacing the Hard Drive and Audio Board To replace the hard drive and audio board perform the above steps in reverse order Back to Contents Page WARNING Before wor...

Page 18: ...e battery cable 6 Remove the screws that secure the battery to the computer 7 Lift the battery up and away from the computer Replacing the Battery To replace the battery perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regula...

Page 19: ...ard reader 12 Remove the coin cell battery 13 Remove the system board 14 Remove the screw that secures the Bluetooth card to the system board 15 Lift the Bluetooth card up and away from the system board Replacing the Bluetooth Card To replace the Bluetooth card perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information tha...

Page 20: ...uter 6 Slide the base cover towards the front of the computer 7 Lift the base cover up and away from the computer Replacing the Base Cover To replace the base cover perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory ...

Page 21: ...a to release it from the display cover 9 Disconnect the camera cable from the camera and remove the camera from the computer Replacing the Camera To replace the camera perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulato...

Page 22: ...the computer 12 Carefully turn over the computer 13 Lift the clip that secures the hard drive data cable to the system board and disconnect it from its connector on the system board 14 Lift the card reader up and away from the computer Replacing the Card Reader To replace the card reader perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read...

Page 23: ...the coin cell battery cable to the computer 11 Disconnect the coin cell battery cable from the system board 12 Remove the coin cell battery and cable from the computer Replacing the Coin Cell Battery To replace the coin cell battery perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer ...

Page 24: ...puter Replacing the ExpressCard To replace the ExpressCard perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE You may need to install Adobe Flash Player ...

Page 25: ...disconnect the flex cable that connects the display closure sensor to the computer 8 Remove the display closure sensor from the computer Replacing the Display Closure Sensor To replace the display closure sensor perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety...

Page 26: ...over 5 Remove the battery 6 Disconnect both ends of the existing hard drive flex cable from the system board and hard drive connectors WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE You may need to install Adobe ...

Page 27: ...he hard drive flex cable is attached with a double sided tape Peel off the cable from the system 8 Remove the cloth tape from the card reader board edge NOTE Skip this step if the cloth tape is not present ...

Page 28: ...Step 1 Arrange the cable in order to leave assembly space of new rubber Step 2 Peel off the double sided tape and attach the rubber bumper to the system ...

Page 29: ... rubber bumper re assemble the cable Step 4 Fix the cable and rubber as indicated in the diagrams below NOTE Cable should be pressed back to the gap between board and HDD NOTE The tape used here is for fixing black cable 100 ...

Page 30: ...first follow by connecting the other end to the system board connector 10 Press down the cable to attach the double sided tape to the card reader board Using the halo lines on the below picture as a guideline do not press beyond the suggested line or to the edge of the card reader to prevent unnecessary bent to the flex cable ...

Page 31: ...the Bottom Base Cover replacement procedure for further information Back to Contents Page NOTE When replacing the bottom base cover do not add unnecessary pressure at the hard drive and card reader location This is to avoid unnecessary contact between the flex ca edge ...

Page 32: ...he system board 14 Disconnect the fan cable from the system board 15 Remove the screws that secure the heat sink and fan assembly to the system board 16 Lift the heat sink and fan assembly up and away from the system board Replacing the Heat Sink and Fan Assembly To replace the heat sink and fan assembly perform the above steps in reverse order Back to Contents Page WARNING Before working inside y...

Page 33: ...ift the white clip to release the keyboard cable 10 Disconnect the keyboard cable from its connector on the system board 11 Lift the keyboard up and away from the computer Replacing the Keyboard To replace the keyboard perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional...

Page 34: ... the keyboard 8 Remove the adhesive tape that secures the display panel cable to the display cover 9 Remove the display panel from the computer Replacing the Display Panel To replace the display panel perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best pract...

Page 35: ...se it from the display assembly 5 Lift the display bezel and remove it from the display assembly Replacing the Display Bezel To replace the display bezel perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance ...

Page 36: ... module from the system board at a 45 degree angle Replacing the Memory Module 1 Place the memory module at a 45 degree angle into the connector on the system board and align the notch in the module with the tab on the connector 2 Press down on the module until it clicks into place If the module does not click into place remove the module and reinstall it Back to Contents Page WARNING Before worki...

Page 37: ...right of the display hinge 15 Remove the screws on the left of the display hinge to release the display assembly from the palm rest 16 Release the antennae camera and display cables and remove them from the palm rest 17 Remove the palm rest from the display assembly Replacing the Palm Rest and Display Assembly To replace the palm rest and display assembly perform the above steps in reverse order B...

Page 38: ... Disconnect the LED board cable from its connector on the LED cover 5 Lift and remove the LED cover from the computer Replacing the LED Cover To replace the LED cover perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulator...

Page 39: ... the computer Replacing the SD Card To replace the SD card perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE You may need to install Adobe Flash Player ...

Page 40: ...ve the screw that secures the SIM card reader to the computer 8 Remove the SIM card reader from the computer Replacing the SIM Card Reader To replace the SIM card reader perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regula...

Page 41: ...om the SIM card holder 6 Remove the SIM card from the SIM card holder Replacing the SIM Card To replace the SIM card perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_c...

Page 42: ...rom the audio board and remove it from its routing guide in the computer 10 Carefully pull up the flex cable and remove it from the speaker 11 Remove the screws that secure the speaker to the computer 12 Lift the speaker up and away from the computer Replacing the Speaker To replace the speaker perform the above steps in reverse order Back to Contents Page WARNING Before working inside your comput...

Page 43: ...emove the tape to release the antennae cables from the system board 15 Disconnect the camera cable from the system board 16 Disconnect the display status sensor and touch pad flex cables from the system board 17 Remove the screws that secure the system board and fan to the computer 18 Remove the system board from the computer Replacing the System Board To replace the system board perform the above...

Page 44: ...tem board 8 Gently pry the WLAN card from the system board 9 Pull the WLAN card away from its connector on the system board and remove it from the computer Replacing the WLAN Card To replace the WLAN Card perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best p...

Page 45: ...page at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety i...

Page 46: ...puter After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer 3 Replace the battery 4 Connect your computer and all attached devices ...