Getting help and contacting Dell
Self-help resources
You can get information and help on Latitude 5300 2-in-1 Chrome and other Dell products and services using these self-help resources:
Table 27. Self-help resources
Self-help resources
Resource location
Information about Dell products and services
Online help for operating system
https://www.dell.com/support/article/sln293900
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.
Dell knowledge base articles for a variety of computer concerns.
https://www.dell.com/support/home/app=knowledgebase
Learn and know the following information about your product:
•
Product specifications
•
Operating system
•
Setting up and using your product
•
Data backup
•
Troubleshooting and diagnostics
•
Factory and system restore
See
Service Manual and Setup and Specifications
.
To locate the
Service Manual and Setup and Specifications
relevant to your product, identify your product through one of the
following:
•
Select
Detect Product
.
•
Locate your product through the drop-down menu under
View
Products
.
•
Enter the
Service Tag number
or
Product ID
in the search
bar.
Contacting Dell
NOTE:
If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
To contact Dell for sales, technical support, or customer service issues, see
https://www.dell.com/contactdell
.
NOTE:
Availability varies by country/region and product, and some services may not be available in your country/region.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to
2. Select your support category.
3. Verify your country or region in the
Choose a Country/Region
drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
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Getting help and contacting Dell
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