Dell Latitude 5430, Service Manual

Page 1: ...Latitude 5430 Rugged Service Manual Regulatory Model P148G Regulatory Type P148G001 May 2022 Rev A01 ...

Page 2: ...mage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 2022 Dell Inc or its subsidiaries All rights reserved Dell Technologies Dell and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...moving the primary M 2 2230 solid state drive 18 Installing the primary M 2 2230 solid state drive 20 Removing the primary M 2 2280 solid state drive 22 Installing the primary M 2 2280 solid state drive 24 Passive stylus 27 Removing the stylus 27 Installing the stylus 27 Handle 28 Removing the handle 28 Installing the handle 29 Keyboard 30 Removing the keyboard rubberized 30 Installing the keyboar...

Page 4: ...e heat sink for computers with discrete graphics card 62 Installing the heat sink for computers with discrete graphics card 63 Rear I O board 64 Removing the rear I O board 64 Installing the rear I O board 65 System board 66 Removing the system board 66 Installing the system board 71 Memory modules 75 Removing the memory modules 75 Installing the memory modules 76 Right Type C daughterboard 77 Rem...

Page 5: ...chpad 110 Touchpad buttons 112 Removing the touchpad buttons 112 Installing the touchpad buttons 113 Palmrest assembly 114 Removing the palmrest assembly 114 Installing the palmrest assembly 115 Chapter 3 Drivers and downloads 116 Chapter 4 BIOS setup 117 Entering BIOS setup program 117 Navigation keys 117 One time boot menu 117 System setup options 118 Updating the BIOS 129 Updating the BIOS in W...

Page 6: ...est BIST 134 M BIST 134 LCD Power rail test L BIST 135 LCD Built in Self Test BIST 135 System diagnostic lights 135 Recovering the operating system 136 Real Time Clock RTC Reset 136 Backup media and recovery options 136 WiFi power cycle 137 Drain residual flea power perform hard reset 137 Using Non Latitude 5430 Rugged batteries 137 Chapter 6 Getting help and contacting Dell 139 6 Contents ...

Page 7: ...touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull it by its connector or its pull tab not the cable itself Some cables have connectors with...

Page 8: ...t strap should be secure and in full contact with your skin and ensure that you remove all jewelry such as watches bracelets or rings prior to bonding yourself and the equipment Electrostatic discharge ESD protection ESD is a major concern when you handle electronic components especially sensitive components such as expansion cards processors memory DIMMs and system boards Very slight charges can ...

Page 9: ...t once per week A wrist strap tester is the best method for doing this test If you do not have your own wrist strap tester check with your regional office to find out if they have one To perform the test plug the wrist strap s bonding wire into the tester while it is strapped to your wrist and push the button to test A green LED is lit if the test is successful a red LED is lit and an alarm sounds...

Page 10: ...ts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer BitLocker CAUTION If BitLocker is not suspended before updating the BIOS the next time you reboot the system it will not recognize the BitLocker key You will then be prompted to enter the recovery key to progress and the system will ask for this o...

Page 11: ...antity of screws and then place them in a screw storage box This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced NOTE Some computers have magnetic surfaces Ensure that the screws are not left attached to such surfaces when replacing a component NOTE Screw color may vary with the configuration ordered Table 1 Screw list Component Scre...

Page 12: ...tive screws 3 Wi Fi I O board M2 5x5 2 WLAN card M2x3 5 1 WWAN card M2x3 5 1 Dock I O port M2 5x5 1 LED board M2x3 5 2 Left I O board M2x3 5 2 Speakers M2x3 5 M2 5x6 T8 2 2 yellow Secondary daughterboard M2x3 5 2 Heat sink M2x6 captive screws M2x3 5 4 3 UMA only Rear I O board M2 5x5 2 12 Removing and installing components ...

Page 13: ...M2x3 5 5 Left Type C daughterboard M2x3 5 5 Power button board M2 5x5 M2x3 5 4 3 Power button board with finger print reader M2x3 5 3 Display assembly M3x7 T8 M2 5x7 M2 5x5 6 yellow 2 2 Display bezel M2 5x6 T8 M2 5x6 T8 11 blue 4 yellow Display hinges M3x7 T8 M3x5 T8 4 yellow 2 yellow Touchpad M2x3 5 10 Removing and installing components 13 ...

Page 14: ...tinued Component Screw type Quantity Screw image Touchpad buttons M2x3 5 2 Major components of Latitude 5430 Rugged The following image shows the major components of Latitude 5430 Rugged 14 Removing and installing components ...

Page 15: ...1 Base cover 2 Rigid handle 3 Memory module 4 Left Type C daughterboard 5 Heat sink 6 Fan 7 Left I O board 8 System board Removing and installing components 15 ...

Page 16: ...the surface of the battery Do not bend the battery Do not use tools of any kind to pry on or against the battery Ensure any screws during the servicing of this product are not lost or misplaced to prevent accidental puncture or damage to the battery and other system components If the battery gets stuck inside your computer as a result of swelling do not try to release it as puncturing bending or c...

Page 17: ...onent before performing the installation procedure About this task NOTE Latitude 5430 Rugged can accommodate two hot swap capable batteries Primary and optional The installation procedure of the primary and optional battery are identical NOTE BIOS displays a Battery error when non Latitude 5430 Rugged batteries are used The following image indicates the location of the battery and provides a visua...

Page 18: ...ery release latch is in the locked state Next steps 1 Follow the procedure in after working inside your computer Primary solid state drive Removing the primary M 2 2230 solid state drive Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery About this task The following images indicate the location of the primary solid state drive and provide a visual rep...

Page 19: ...Removing and installing components 19 ...

Page 20: ...w that secures the M 2 2230 solid state drive to the SSD carrier cover 8 Lift and remove the M2 2230 solid state drive 9 Lift and remove the SSD extender of the SSD carrier Installing the primary M 2 2230 solid state drive Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the locat...

Page 21: ...Removing and installing components 21 ...

Page 22: ...e procedure in after working inside your computer 3 Verify if the storage device is installed correctly a Turn on or restart your computer b Press F2 when the Dell logo is displayed on the screen to enter the system setup BIOS program NOTE A list of storage devices are displayed under the System Information in the General group c If you have replaced the primary storage device that had the operati...

Page 23: ...About this task The following images indicate the location of the primary solid state drive and provide a visual representation of the removal procedure Removing and installing components 23 ...

Page 24: ...w 6 Pull the mylar tape and lift the SSD carrier cover 7 Remove the M 2 2280 solid state drive Installing the primary M 2 2280 solid state drive Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the primary solid state drive and provides a visual representation of t...

Page 25: ...Removing and installing components 25 ...

Page 26: ...ps 1 Install the battery 2 Follow the procedure in after working inside your computer 3 Verify if the storage device is installed correctly a Turn on or restart your computer b Press F2 when the Dell logo is displayed on the screen to enter the system setup BIOS program NOTE A list of storage devices are displayed under the System Information in the General group c If you have replaced the primary...

Page 27: ... on the stylus pen NOTE Avoid pulling the stylus with the stretchable thread 2 Loosen the knot and slip the stylus through the hole to remove the tether from the chassis Installing the stylus Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the stylus and provides ...

Page 28: ... steps 1 Follow the procedure in after working inside your computer Handle Removing the handle Prerequisites NOTE The handle screw is part of the handle assembly and cannot be ordered separately 1 Follow the procedure in before working inside your computer About this task The following images indicate the location of the handle and provide a visual representation of the removal procedure 28 Removi...

Page 29: ...dle screw is part of the handle assembly and cannot be ordered separately If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the handle and provides a visual representation of the installation procedure Removing and installing components 29 ...

Page 30: ...edure in after working inside your computer Keyboard Removing the keyboard rubberized Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery About this task The following images indicate the location of the keyboard and provide a visual representation of the removal procedure 30 Removing and installing components ...

Page 31: ...Removing and installing components 31 ...

Page 32: ...stem chassis 4 Disconnect the keyboard and backlight flexible printed cables from the connectors on the system board 5 Lift the keyboard from the system Installing the keyboard rubberized Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the keyboard and provides a ...

Page 33: ... keyboard on the chassis and slide it towards the display to align with the screw holes 5 Replace the four M2 5x4 screws to secure the keyboard Next steps 1 Install the battery 2 Follow the procedure in after working inside your computer Removing the keyboard standard Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery About this task The following imag...

Page 34: ...34 Removing and installing components ...

Page 35: ...ystem chassis 4 Disconnect the keyboard and backlight flexible printed cables from the connectors on the system board 5 Lift the keyboard from the system Installing the keyboard standard Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the keyboard and provides a v...

Page 36: ...the display to align with the screw holes 5 Replace the six M2 5x4 screws to secure the keyboard Next steps 1 Install the battery 2 Follow the procedure in after working inside your computer Base cover Removing the base cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid sta...

Page 37: ...Steps 1 Remove the 22 M2 5x7 and six M2x4 screws that secure the base cover to the system chassis Removing and installing components 37 ...

Page 38: ...4 Lift the base cover from the system chassis Installing the base cover Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the base cover and provides a visual representation of the installation procedure 38 Removing and installing components ...

Page 39: ...edure in after working inside your computer Coin cell battery Removing the coin cell battery Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover NOTE Removing the coin cell battery resets the BIOS setup programs settings to default It is recomme...

Page 40: ... the coin cell battery Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the coin cell battery and provides a visual representation of the installation procedure 40 Removing and installing components ...

Page 41: ...e fan Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover About this task The following images indicate the location of the fan and provide a visual representation of the removal procedure Steps 1 Disconnect the fan cable from its connector on t...

Page 42: ...tem chassis Next steps 1 Install the base cover 2 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 3 Install the battery 4 Follow the procedure in after working inside your computer Wi Fi I O board Removing the Wi Fi I O board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid stat...

Page 43: ...Fi I O board 4 GPS antenna on Wi Fi I O board 2 Peel the adhesive tape and disconnect the flexible printed cable from the Wi Fi I O board 3 Remove the two M2 5x5 screws that secure the Wi Fi I O board to the system board 4 Lift the Wi Fi I O board from the system board Installing the Wi Fi I O board Prerequisites If you are replacing a component remove the existing component before performing the ...

Page 44: ...itude 5430 Rugged Cable number Antenna 5 WWAN antenna on Wi Fi I O board 1 WWAN antenna on Wi Fi I O board 12 WWAN antenna on Wi Fi I O board 2 WLAN antenna on Wi Fi I O board 13 WLAN antenna on Wi Fi I O board 10 WLAN antenna on Wi Fi I O board 11 GPS antenna on Wi Fi I O board 14 GPS antenna on Wi Fi I O board 4 GPS antenna on Wi Fi I O board Next steps 1 Install the base cover 2 Install the pri...

Page 45: ...state drive 4 Remove the base cover 5 Remove the Wi Fi I O board About this task The following images indicate the location of the WLAN card and provide a visual representation of the removal procedure Steps 1 Remove the M2x3 5 screw that secures the WLAN card holder to the system board 2 Remove the WLAN card holder 3 Disconnect the antenna cables from the WLAN card Removing and installing compone...

Page 46: ...nent remove the existing component before performing the installation procedure About this task The following image indicates the location of the WLAN card and provides a visual representation of the installation procedure Steps 1 Slide the WLAN card at an angle into the WLAN card slot 2 Connect the antenna cables to the WLAN card The following table provides the antenna cable color scheme for the...

Page 47: ...2 2280 solid state drive or primary M 2 2230 solid state drive 4 Install the battery 5 Follow the procedure in after working inside your computer WWAN card Removing the WWAN card Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover About this tas...

Page 48: ...ngle ANT1 Orange cable number 7 Main white triangle ANT3 White and Black cable number 6 Auxiliary black triangle ANT0 White and Grey cable number 5 Auxiliary black triangle ANT2 Blue cable number 8 4 Slide and remove the WWAN card from the WWAN card slot Installing the WWAN card Prerequisites If you are replacing a component remove the existing component before performing the installation procedur...

Page 49: ...Orange cable number 7 Main white triangle ANT3 White and Black cable number 6 Auxiliary black triangle ANT0 White and Grey cable number 5 Auxiliary black triangle ANT2 Blue cable number 8 3 Place the WWAN card holder on the WWAN card 4 Replace the M2x3 5 screw that secures the WWAN card holder to the system board NOTE For instructions on how to find your computer s IMEI International Mobile Statio...

Page 50: ...board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover 5 Remove the Wi Fi I O board 6 Remove the WLAN card About this task The following images indicate the location of the dock I O board and provide a visual representation of the removal pro...

Page 51: ...ew that secures the dock I O board to the system board 4 Flip the dock I O board and disconnect the dock I O flexible printed cable from the system board 5 Lift the dock I O board from the system board Installing the dock I O board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates ...

Page 52: ...g the routing channels on the system chassis 4 Connect the GPS WWAN and WLAN antennas to the dock I O board Table 9 Connectors on the dock I O board Cable number Antenna 11 GPS antenna on dock I O board 12 WWAN antenna on dock I O board 10 WLAN antenna on dock I O board Next steps 1 Install the WLAN card 2 Install the Wi Fi I O board 3 Install the base cover 4 Install the primary M 2 2280 solid st...

Page 53: ... provide a visual representation of the removal procedure Steps 1 Disconnect the LED cable from the connector on the system board 2 Remove the two M2x3 5 screws that secure the LED board to the system chassis 3 Lift the LED board from the system chassis Installing the LED board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure...

Page 54: ... M 2 2230 solid state drive 3 Install the battery 4 Follow the procedure in after working inside your computer Left I O board Removing the left I O board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover About this task The following images in...

Page 55: ...onnect the flexible printed cable to remove the left I O board Installing the left I O board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the left I O board and provides a visual representation of the installation procedure Removing and installing components 55...

Page 56: ...imary M 2 2230 solid state drive 3 Install the battery 4 Follow the procedure in after working inside your computer Speakers Removing the speakers Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover 5 Remove the LED board About this task The fol...

Page 57: ...peakers to the system chassis 3 Left the speakers from the system chassis Installing the speakers Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the speakers and provides a visual representation of the installation procedure Removing and installing components 57 ...

Page 58: ...ble using the routing channel and connect the speaker cable to the connector on the left I O board Next steps 1 Install the LED board 2 Install the base cover 3 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Install the battery 5 Follow the procedure in after working inside your computer 58 Removing and installing components ...

Page 59: ...ghterboard and provide a visual representation of the removal procedure Steps 1 Disconnect the secondary daughterboard flat printed cable and smart card cable from the connector on the secondary daughterboard 2 Disconnect the touchpad flat printed cable from the connector on the touchpad 3 Disconnect the contactless smartcard flat printed cable and fingerprint cable from the connector on the secon...

Page 60: ...that secure the secondary daughterboard with system chassis 2 Connect the contactless smartcard flat printed cable and fingerprint cable to the connector on the secondary daughterboard Adhere the contactless smartcard flat printed cable and fingerprint cable with kapton tapes to the connector 3 Connect the touchpad flat printed cable to the connector on the touchpad 4 Connect the secondary daughte...

Page 61: ...y 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover 5 Remove the Wi Fi I O board 6 Remove the WLAN 7 Remove the dock I O board About this task The following images indicate the location of the heat sink and provide a visual representation of the removal procedure Steps 1 Remove the three M2x3 5 and four M2x6 screws in reverse order 7 6 5 ...

Page 62: ...the three M2x3 5 and four M2x6 screws in sequential order 1 2 3 4 5 6 7 to secure the heat sink to the system board Next steps 1 Install the dock I O board 2 Install the WLAN 3 Install the Wi Fi I O board 4 Install the base cover 5 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 6 Install the battery 7 Follow the procedure in after working inside your computer ...

Page 63: ...move the three M2x3 5 and four M2x6 screws in reverse order 7 6 5 4 3 2 1 that secure the heat sink to the system board 2 Lift the heat sink from the system chassis Installing the heat sink for computers with discrete graphics card Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates ...

Page 64: ... solid state drive or primary M 2 2230 solid state drive 6 Install the battery 7 Follow the procedure in after working inside your computer Rear I O board Removing the rear I O board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the base cover About this...

Page 65: ...board NOTE Disconnect the GPS cable and tilt the rear I O board at an angle to remove it Installing the rear I O board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the rear I O board and provides a visual representation of the installation procedure Removing an...

Page 66: ...he battery 4 Follow the procedure in after working inside your computer System board Removing the system board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the keyboard 5 Remove the base cover 6 Remove the Wi Fi I O board 7 Remove the WLAN card 8 Remove...

Page 67: ...r 6 eDP cable connector 7 Fan cable connector 8 Lid cable connector 9 Dock I O flat printed cable connector 10 USH board connector 11 M 2 2230 2280 solid state drive connector 12 Right battery cable connector 13 Left battery cable connector 14 LED board cable connector 15 Coin cell battery cable connector Removing and installing components 67 ...

Page 68: ...nnector 6 Right Type C flat printed cable connector 7 Keyboard cable connector 8 Touchpad cable connector 9 Backlight flat printed cable connector 10 Left I O flat printed cable connector The following images indicate the location of the system board and provide a visual representation of the removal procedure 68 Removing and installing components ...

Page 69: ...Removing and installing components 69 ...

Page 70: ...s To prevent damage to the screws and surrounding plastics please use the correct screwdriver for each screw type Remove the two epoxy cap 4 40x6 5 screws that secure the serial RS 232 port to the system chassis To remove the epoxy cap screws use a 5 5 mm hex socket wrench 2 Remove the serial RS 232 port from the system chassis 70 Removing and installing components ...

Page 71: ...tery from the system board 10 Remove the nine M2 5x5 screws that secure the system board to the system chassis and flip the system board 11 Disconnect the left I O flat printed cable connector from the system board Installing the system board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image...

Page 72: ...at printed cable connector 6 Right Type C flat printed cable connector 7 Keyboard cable connector 8 Touchpad cable connector 9 Backlight flat printed cable connector 10 Left I O flat printed cable connector The following images indicate the location of the system board and provide a visual representation of the removal procedure 72 Removing and installing components ...

Page 73: ...Removing and installing components 73 ...

Page 74: ...s connector on the system board 5 Connect the Wi Fi board flat printed cable to its connector on the system board Adhere the Wi Fi board flat printed cable with kapton tape to the connector 6 Connect the right Type C left Type C and touchpad flat printed cables to their connectors on the system board Adhere the touchpad flat printed cable with kapton tape to the connector 7 Connect the right and l...

Page 75: ...ing the memory modules Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the keyboard 5 Remove the base cover 6 Remove the fan 7 Remove the heat sink UMA or heat sink discrete 8 Remove the Wi Fi I O board 9 Remove the WLAN card 10 Remove the WWAN card 11 Rem...

Page 76: ... module from the memory module slot NOTE Remove the rubber sponges attached on the system board Installing the memory modules Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the memory modules and provides a visual representation of the installation procedure 76 R...

Page 77: ... the rear I O board 3 Install the dock I O board 4 Install the WWAN card 5 Install the WLAN card 6 Install the Wi Fi I O board 7 Install the heat sink UMA or heat sink discrete 8 Install the fan 9 Install the base cover 10 Install the keyboard 11 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 12 Install the battery 13 Follow the procedure in after working insi...

Page 78: ...g images indicate the location of the right Type C daughterboard and provide a visual representation of the removal procedure Steps 1 Remove the M2x3 5 screw that secures the flat printed cable holder to the right Type C daughterboard 2 Disconnect the flat printed cable from its connector on the right Type C daughterboard 3 Disconnect the flat printed cable from its connector on the right Type C d...

Page 79: ...n the system chassis 2 Remove the four M2x3 5 screws that secure the right Type C daughterboard to the system chassis 3 Connect the flat printed cable to its connector on the right Type C daughterboard 4 Connect the flat printed cable to its connector on the right Type C daughterboard 5 Replace the M2x3 5 screw that secures the flat printed cable holder to the right Type C daughterboard Next steps...

Page 80: ...cedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the keyboard 5 Remove the base cover 6 Remove the fan 7 Remove the heat sink UMA or heat sink discrete 8 Remove the Wi Fi I O board 9 Remove the WLAN card 10 Remove the WWAN card 11 Remove the dock I O board 12 Remove the rear I O board 1...

Page 81: ...ur M2x3 5 screws that secure the left Type C daughterboard to the system chassis 5 Lift the left Type C daughterboard from the system chassis Installing the left Type C daughterboard Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the left Type C daughterboard and...

Page 82: ...es the flat printed cable holder to the left Type C daughterboard Next steps 1 Install the system board 2 Install the rear I O board 3 Install the dock I O board 4 Install the WWAN card 5 Install the WLAN card 6 Install the Wi Fi I O board 7 Install the heat sink UMA or heat sink discrete 8 Install the fan 9 Install the base cover 10 Install the keyboard 11 Install the primary M 2 2280 solid state...

Page 83: ...the base cover 6 Remove the fan 7 Remove the heat sink UMA or heat sink discrete 8 Remove the Wi Fi I O board 9 Remove the WLAN card 10 Remove the WWAN card 11 Remove the dock I O board 12 Remove the rear I O board 13 Remove the system board 14 Remove the right Type C daughterboard About this task The following images indicate the location of the power button board and provide a visual representat...

Page 84: ...n board the system chassis 4 Lift the power button board from the system chassis Installing the power button board Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the power button board and provides a visual representation of the installation procedure 84 Removing...

Page 85: ... chassis 4 Replace the four M2 5x5 screws that secure the power button board bracket to the system chassis Next steps 1 Install the right Type C daughterboard 2 Install the system board 3 Install the rear I O board 4 Install the dock I O board 5 Install the WWAN card 6 Install the WLAN card 7 Install the Wi Fi I O board 8 Install the heat sink UMA or heat sink discrete 9 Install the fan 10 Install...

Page 86: ...M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the keyboard 5 Remove the base cover 6 Remove the fan 7 Remove the heat sink UMA or heat sink discrete 8 Remove the Wi Fi I O board 9 Remove the WLAN card 10 Remove the WWAN card 11 Remove the dock I O board 12 Remove the rear I O board 13 Remove the system board 14 Remove the right Type C daughterboard About this task The f...

Page 87: ...ngerprint reader board 4 Lift the power button with fingerprint reader board from the system chassis Installing the power button board with fingerprint reader Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the power button board with fingerprint reader and provid...

Page 88: ... reader cable to its connector on the power button board Next steps 1 Install the right Type C daughterboard 2 Install the system board 3 Install the rear I O board 4 Install the dock I O board 5 Install the WWAN card 6 Install the WLAN card 7 Install the Wi Fi I O board 8 Install the heat sink UMA or heat sink discrete 9 Install the fan 10 Install the base cover 11 Install the keyboard 12 Install...

Page 89: ...ary M 2 2230 solid state drive 4 Remove the keyboard 5 Remove the base cover 6 Remove the Wi Fi I O board 7 Remove the WLAN card 8 Remove the WWAN card 9 Remove the dock I O board 10 Remove the rear I O board 11 Remove the fan 12 Remove the heat sink UMA or heat sink discrete 13 Remove the system board About this task The following images indicate the location of the display assembly and provide a...

Page 90: ...90 Removing and installing components ...

Page 91: ...crews that secure the display assembly to the system chassis 4 Lift and remove the display assembly from the system chassis Installing the display assembly Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the display assembly and provides a visual representation of...

Page 92: ...stall the rear I O board 5 Install the dock I O board 6 Install the WWAN card 7 Install the WLAN card 8 Install the Wi Fi I O board 9 Install the base cover 10 Install the keyboard 11 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 12 Install the battery 13 Follow the procedure in after working inside your computer Display bezel Removing the display bezel Prere...

Page 93: ... Remove the rear I O board 11 Remove the fan 12 Remove the heat sink UMA or heat sink discrete 13 Remove the system board 14 Remove the display assembly About this task The following images indicate the location of the display bezel and provide a visual representation of the removal procedure Removing and installing components 93 ...

Page 94: ...splay bezel using your hand or a plastic scribe Using a screw driver or any sharp object may damage the display cover 4 Flip the display bezel and disconnect the eDP cable from its connector on the LCD module 5 Disconnect the touch cable from its connector on the touch screen board Installing the display bezel Prerequisites If you are replacing a component remove the existing component before perf...

Page 95: ...Removing and installing components 95 ...

Page 96: ...from LCD This must be done when part twisting assembly screw torque 3 kgf cm 5 Replace the 4 M2 5x6 T8 yellow epoxy screws to secure the display bezel to the display assembly Next steps 1 Install the display assembly 2 Install the system board 3 Install the heat sink UMA or heat sink discrete 4 Install the fan 5 Install the rear I O board 6 Install the dock I O board 7 Install the WWAN card 8 Inst...

Page 97: ...card 11 Remove the dock I O board 12 Remove the rear I O board 13 Remove the system board 14 Remove the display assembly 15 Remove the display bezel About this task The following images indicate the location of the camera and provide a visual representation of the removal procedure Steps 1 Peel the tape and disconnect the eDP cable on the camera module 2 Lift and remove the camera module from the ...

Page 98: ...N card 7 Install the WLAN card 8 Install the Wi Fi I O board 9 Install the heat sink UMA or heat sink discrete 10 Install the fan 11 Install the base cover 12 Install the keyboard 13 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 14 Install the battery 15 Follow the procedure in after working inside your computer Display hinges Removing the display hinges Prer...

Page 99: ...cedure Steps 1 Remove the two M3x7 T8 and M3x5 T8 epoxy screws that secure the left hinge to the display assembly 2 Remove the two M3x7 T8 and M3x5 T8 epoxy screws that secure the right hinge to the display assembly 3 Lift to remove the left and right hinges from the display assembly Installing the display hinges Prerequisites If you are replacing a component remove the existing component before p...

Page 100: ...ard 7 Install the WLAN card 8 Install the Wi Fi I O board 9 Install the heat sink UMA or heat sink discrete 10 Install the fan 11 Install the base cover 12 Install the keyboard 13 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 14 Install the battery 15 Follow the procedure in after working inside your computer Display cable Removing the display cable Prerequis...

Page 101: ...15 Remove the display bezel 16 Remove the camera 17 Remove the display hinges About this task The following images indicate the location of the display cable and provide a visual representation of the removal procedure Steps Peel the adhesive tape off the eDP cable adhered to the display cover Installing the display cable Prerequisites If you are replacing a component remove the existing component...

Page 102: ...l the display assembly 5 Install the system board 6 Install the rear I O board 7 Install the dock I O board 8 Install the WWAN card 9 Install the WLAN card 10 Install the Wi Fi I O board 11 Install the heat sink UMA or heat sink discrete 12 Install the fan 13 Install the base cover 14 Install the keyboard 15 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 16 In...

Page 103: ...the WLAN card 8 Remove the WWAN card 9 Remove the dock I O board 10 Remove the rear I O board 11 Remove the fan 12 Remove the heat sink UMA or heat sink discrete 13 Remove the system board 14 Remove the display bezel 15 Remove the camera 16 Remove the display hinges 17 Remove the display cable About this task The following images indicate the location of the display panel and provide a visual repr...

Page 104: ...Figure 2 Non Touch screen Full antenna Figure 3 Non Touch screen WLAN Steps After performing the preceding steps you are left with the display panel 104 Removing and installing components ...

Page 105: ...e existing component before performing the installation procedure About this task The following image indicates the location of the display panel and provides a visual representation of the installation procedure Figure 4 Touch screen Full antenna Removing and installing components 105 ...

Page 106: ...Figure 5 Non Touch screen Full antenna Figure 6 Non Touch screen WLAN Steps After performing the succeeding steps you are left with the display panel 106 Removing and installing components ...

Page 107: ...ck cover Removing the display back cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the battery 3 Remove the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 4 Remove the keyboard 5 Remove the base cover 6 Remove the Wi Fi I O board 7 Remove the WLAN card 8 Remove the WWAN card 9 Remove the dock I O board 10 Remove the rear I O boar...

Page 108: ...ver Prerequisites If you are replacing a component remove the existing component before performing the installation procedure About this task The following image indicates the location of the display back cover and provides a visual representation of the installation procedure 108 Removing and installing components ...

Page 109: ...n 9 Install the rear I O board 10 Install the dock I O board 11 Install the WWAN card 12 Install the WLAN card 13 Install the Wi Fi I O board 14 Install the base cover 15 Install the keyboard 16 Install the primary M 2 2280 solid state drive or primary M 2 2230 solid state drive 17 Install the battery 18 Follow the procedure in after working inside your computer Touchpad Removing the touchpad Prer...

Page 110: ...a visual representation of the removal procedure Steps 1 Disconnect the touchpad cable from the connector on the touchpad board 2 Remove the 10 M2x3 5 screws that secure the touchpad to the system chassis and disconnect the NFC cable from its connector 3 Use a plastic scribe to carefully pry the touchpad and lift it from the system chassis Installing the touchpad Prerequisites If you are replacing...

Page 111: ...ws that secure the touchpad to the system chassis and connect the NFC cable to its connector 3 Connect the touchpad cable to the connector on the touchpad board Next steps 1 Install the display assembly 2 Install the secondary daughterboard 3 Install the speakers 4 Install the left I O board 5 Install the LED board 6 Install the base cover 7 Install the primary M 2 2280 solid state drive or primar...

Page 112: ... WLAN card Remove the WWAN card Remove the dock I O board Remove the rear I O board Remove the system board Remove the display assembly Remove the power button board Remove the power button board with finger print reader Remove the touchpad About this task The following images indicate the location of the touchpad buttons and provide a visual representation of the removal procedure Steps 1 Remove ...

Page 113: ... touchpad buttons to the system chassis Next steps 1 Install the touchpad 2 Install the power button board with finger print reader 3 Install the power button board 4 Install the display assembly 5 Install the system board 6 Install the rear I O board 7 Install the dock I O board 8 Install the WWAN card 9 Install the WLAN card 10 Install the Wi Fi I O board 11 Install the heat sink UMA or heat sin...

Page 114: ...ck I O board Remove the rear I O board Remove the fan Remove the heat sink UMA or heat sink discrete Remove the system board Remove the display assembly Remove the power button board Remove the power button board with finger print reader Remove the touchpad Remove the touchpad buttons About this task The following images indicate the location of the palmrest assembly and provide a visual represent...

Page 115: ...stall the touchpad 3 Install the power button board with finger print reader 4 Install the power button board 5 Install the display assembly 6 Install the system board 7 Install the heat sink UMA or heat sink discrete 8 Install the fan 9 Install the rear I O board 10 Install the dock I O board 11 Install the WWAN card 12 Install the WLAN card 13 Install the Wi Fi I O board 14 Install the base cove...

Page 116: ...ivers and downloads When troubleshooting downloading or installing drivers it is recommended that you read the Dell Knowledge Based article Drivers and Downloads FAQ 000123347 3 116 Drivers and downloads ...

Page 117: ...ing base devices Entering BIOS setup program About this task Turn on or restart your computer and press F2 immediately Navigation keys NOTE For most of the System Setup options changes that you make are recorded but do not take effect until you restart the system Table 10 Navigation keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Selects a value i...

Page 118: ...nership Tag Displays the Ownership Tag of the system Signed Firmware Update Displays whether the Signed Firmware Update is enabled on your system Battery Information Battery 1 Type Displays that battery 1 is primary Battery 1 Level Displays the battery 1 level of the system Battery 1 State Displays the battery 1 state of the system Battery 1 Health Displays the battery 1 health of the system Batte...

Page 119: ...ays the wireless device information of the system Native Resolution Displays the native resolution of the system Video BIOS Version Displays the video BIOS version of the system Audio Controller Displays the audio controller information of the system Bluetooth Device Displays the Bluetooth device information of the system LOM MAC Address Displays the LAN On Motherboard LOM MAC address of the syste...

Page 120: ...ociated ports and adapters By default the Enable Thunderbolt Technology Support option is selected Enable Thunderbolt Boot Support Enable or disable the Thunderbolt adapter peripheral device and USB devices that are connected to the Thunderbolt adapter to be used during BIOS Pre boot By default the Enable Thunderbolt Boot Support option is disabled Enable Thunderbolt and PCIe behind TBT pre boot m...

Page 121: ...alysis and Reporting Technology SMART during system startup By default the Enable SMART Reporting option is not enabled Drive Information M 2 SATA Type Displays the M 2 SATA type information of the system Device Displays the M 2 SATA device information of the system M 2 PCIe SSD 0 Type Displays the M 2 PCIe SSD 0 type information of the system Device Displays the M 2 PCIe SSD 0 device information ...

Page 122: ...WLAN device By default the option enabled Bluetooth Enable or disable the internal Bluetooth device By default the option enabled Contactless smartcard NFC Enable or disable the internal Contactless smartcard NFC device By default the option enabled Enable UEFI Network Stack Enable or disable UEFI Network Stack and controls the on board LAN Controller By default the Auto Enabled option is selected...

Page 123: ...nced Battery Charge Configuration Enable or disable the advanced battery charge configuration By default the Enable Advanced Battery Charge Configuration option is disabled Peak Shift Enables the system to run on battery during peak power usage hours Enable Peak Shift By default the Enable Peak Shift option is disabled USB PowerShare Enable USB PowerShare Enable or disable the USB PowerShare By de...

Page 124: ... protect memory from physical attacks including freeze spray probing DDR to read the cycles and others By default the Total Memory Encryption option is disabled Chassis intrusion Controls the chassis intrusion feature By default the On Silent option is enabled Clear Intrusion Warning By default the option is disabled SMM Security Mitigation Enable or disable additional UEFI SMM Security Mitigation...

Page 125: ...ces password must have at least one special character By default the option is disabled Minimum Characters Set the minimum characters allowed for password Password Bypass When enabled this always prompts for system and internal hard drive passwords when powered on from the off state By default the Disabled option is selected Password Changes Enable Non Admin Password Changes Enable or disable to c...

Page 126: ...greater than the value specified by the Auto operating system Recovery Threshold setup option and local Service operating system does not boot or is not installed By default the option is enabled Dell Auto operating system Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool By default the threshold value is set...

Page 127: ...r By default the 10 seconds option is enabled Device Configuration Hotkey Access Manages whether you can access device configuration screens through hotkeys during system startup By default the option is enabled RGB Keyboard Backlight Configures the RGB keyboard backlight feature By default the White Red Green Blue are enabled Table 23 System setup options Pre boot Behavior menu Pre boot Behavior ...

Page 128: ...e Support Intel Virtualization Technology Intel VT for Direct I O By default the option is disabled Table 25 System setup options Performance menu Performance Multi Core Support Active Cores Enables to change the number of CPU cores available to the operating system By default the All Cores option is enabled Intel SpeedStep Enable Intel SpeedStep Technology Enables the system to dynamically adjust...

Page 129: ... About this task CAUTION If BitLocker is not suspended before updating the BIOS the next time you reboot the system it will not recognize the BitLocker key You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot If the recovery key is not known this can result in data loss or an unnecessary operating system re install For more information on ...

Page 130: ...S setup program filename and press Enter The BIOS Update Utility appears 8 Follow the on screen instructions to complete the BIOS update Updating the BIOS from the F12 One Time boot menu Update your computer BIOS using the BIOS update exe file that is copied to a FAT32 USB drive and booting from the F12 One Time boot menu About this task CAUTION If BitLocker is not suspended before updating the BI...

Page 131: ... 27 System and setup password Password type Description System password Password that you must enter to log in to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer You can create a system password and a setup password to secure your computer CAUTION The password features provide a basic level of security for the data on your co...

Page 132: ...m password and press Enter or Tab 4 Select Setup Password update or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password reenter the new password when prompted If you delete the System and or Setup password confirm the deletion when prompted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from...

Page 133: ...ot bend the battery Do not use tools of any type to pry on or against the battery If a battery gets stuck in a device as a result of swelling do not try to free it as puncturing bending or crushing a battery can be dangerous Do not attempt to reassemble a damaged or swollen battery into a laptop Swollen batteries that are covered under warranty should be returned to Dell in an approved shipping co...

Page 134: ...sues error codes are displayed Note the error code and validation number and contact Dell Built in self test BIST M BIST M BIST Built In Self Test is the system board s built in self test diagnostics tool that improves the diagnostics accuracy of system board embedded controller EC failures NOTE M BIST can be manually initiated before POST Power On Self Test How to run M BIST NOTE M BIST must be i...

Page 135: ...ke flickering distortion clarity issues fuzzy or blurry image horizontal or vertical lines color fade etc it is always a good practice to isolate the LCD screen by running the Built In Self Test BIST How to invoke LCD BIST Test 1 Power off the Dell laptop 2 Disconnect any peripherals that are connected to the laptop Connect only the AC adapter charger to the laptop 3 Ensure that the LCD screen is ...

Page 136: ...re your computer to its factory state You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures For more information about the Dell SupportAssist OS Recovery see Dell SupportAssist OS Recovery User s Guide at www dell com serviceabilitytools Click SupportAssist and then...

Page 137: ...u are requested to drain residual flea power before removing or replacing any components in your computer Draining residual flea power also known as a performing a hard reset is also a common troubleshooting step if your computer does not power on or boot into the operating system To drain residual flea power perform a hard reset Steps 1 Turn off your computer 2 Disconnect the power adapter from y...

Page 138: ...138 Troubleshooting ...

Page 139: ...Service Tag or Express Service Code at www dell com support For more information on how to find the Service Tag for your computer see Locate the Service Tag on your computer Dell knowledge base articles for a variety of computer concerns 1 Go to www dell com support 2 On the menu bar at the top of the Support page select Support Knowledge Base 3 In the Search field on the Knowledge Base page type ...