Dell Latitude 5501, Setup And Specifications Manual

Page 1: ...Dell Latitude 5501 Setup and specifications guide Regulatory Model P80F Regulatory Type P80F003 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 05 Rev A00 ...

Page 3: ... 14 Dimensions and weight 15 Operating system 15 Communications 15 Mobile broadband 16 Audio 16 Media card reader 17 Keyboard 17 Camera 17 Touchpad 18 Power adapter 18 Battery 19 Display 20 Fingerprint reader optional 21 Video 21 Computer environment 21 Security 22 Security options Contacted smartcard reader 22 Security options Contactless smartcard reader 23 Security Software 25 Support policy 25...

Page 4: ...nagement 36 POST behavior 37 Manageability 37 Virtualization support 37 Wireless 38 Maintenance screen 38 System logs 38 Updating the BIOS in Windows 39 Updating BIOS on systems with BitLocker enabled 39 Updating your system BIOS using a USB flash drive 39 System and setup password 40 Assigning a system setup password 40 Deleting or changing an existing system setup password 41 8 Getting help 42 C...

Page 5: ...r create a Microsoft account If not connected to the internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Resources Description My Dell Centralized location for key Dell applications help articles and other important information about your computer It also notif...

Page 6: ...livery Download software applications which are purchased but not pre installed on your computer For more information about using Dell Digital Delivery see the knowledge base article 153764 at www dell com support 4 Create recovery drive for Windows NOTE It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows For more information see Create a USB r...

Page 7: ... your computer 2 In Windows search type Recovery 3 In the search results click Create a recovery drive The User Account Control window is displayed 4 Click Yes to continue The Recovery Drive window is displayed 5 Select Back up system files to the recovery drive and click Next 6 Select the USB flash drive and click Next A message appears indicating that all data in the USB flash drive will be dele...

Page 8: ...Topics Display view Left view Right view Palmrest view Bottom view Display view 1 Array microphone 2 Camera shutter 3 Camera 4 Camera status light 5 Array microphone 6 LCD panel 7 LED activity light 3 8 Chassis overview ...

Page 9: ...derbolt 3 USB 3 1 Gen 1 port 4 Smart card reader optional Right view 1 microSD card reader 2 micro SIM card slot optional 3 Headset Microphone port 4 USB 3 1 Gen 1 port 5 USB 3 1 Gen 1 port with PowerShare 6 HDMI port 7 Network port 8 Wedge shaped lock slot Chassis overview 9 ...

Page 10: ...Palmrest view 1 Power button with optional fingerprint 2 Keyboard 3 Fingerprint reader optional 4 Touchpad 10 Chassis overview ...

Page 11: ...1 Power button with optional fingerprint 2 Keyboard 3 Contactless smart card reader optional 4 Touchpad Chassis overview 11 ...

Page 12: ...Bottom view 1 Service tag label 2 Speakers 12 Chassis overview ...

Page 13: ...r 9th Generation Intel Core i5 i7 DRAM bus width Dual 64 bit Flash EPROM 24 32 MB 32 MB for Vpro SKU PCIe bus PCIe 3 0 Processors Table 3 Processors Description Values Processors 9th Generation Intel Core i5 9300H 9th Generation Intel Core i5 9400H 9th Generation Intel Core i7 9850H N A Wattage 35 W 35 W 35 W N A Core count 4 4 6 N A Thread count 8 8 12 N A Speed 4 1 GHz 4 3 GHz 4 6 GHz N A Cache ...

Page 14: ... Type C with Thunderbolt Audio One Universal Jack headset mic phone in line in support port Video One HDMI 2 0 port Media card reader One SD card slot Optional One microSD card slot Docking port Supported Power adapter port One Security Wedge shaped lock slot Table 6 Internal ports and connectors Description Values Internal M 2 One M 2 2280 2230 slot for solid state drive NOTE To learn more about ...

Page 15: ...A Class 20 Up to 512 GB Dimensions and weight Table 8 Dimensions and weight Description Values Height Front 21 9 mm 0 86 in Rear 24 5 mm 0 96 in Width 359 1 mm 14 13 in Depth 236 25 mm 9 30 in Weight 1 88 kg 4 14 lb NOTE The weight of your computer depends on the configuration ordered and the manufacturing variability Operating system Windows 10 Home 64 bit Windows 10 Professional 64 bit Windows 1...

Page 16: ...Dual mode Bluetooth 4 2 BLE HW ready SW depends on OS WiFi 802 11a b g Wi Fi 4 WiFi 802 11n Wi Fi 5 WiFi 802 11ac Wi Fi 6 WiFi 802 11ax Encryption 64 128 bit encryption 128 bit encryption 64 bit 128 bit WEP AES CCMP TKIP Bluetooth Bluetooth 5 0 Bluetooth 4 2 Bluetooth 5 0 Mobile broadband Table 11 Intel XMM 7360 Global LTE Advanced Description Values Model number Intel XMM 7360 Global LTE Advanced...

Page 17: ...106 keys Size X 18 06 mm 0 73 in key pitch Y 19 05 mm 0 75 in key pitch Shortcut keys Some keys on your keyboard have two symbols on them These keys can be used to type alternate characters or to perform secondary functions To type the alternate character press Shift and the desired key To perform secondary functions press Fn and the desired key NOTE You can define the primary behavior of the func...

Page 18: ...Description Values Resolution Horizontal 1221 Vertical 661 Dimensions Horizontal PCB 101 7 mm active area 99 5 mm Vertical PCB 55 2 mm active area 53 mm Touchpad gestures For more information about touchpad gestures for Windows 10 see the Microsoft knowledge base article 4027871 at support microsoft com Power adapter Table 17 Power adapter specifications Description Values Type E5 90 W E4 130 W Di...

Page 19: ...0 28 in 7 05 mm 0 28in Width 95 9 mm 3 78 in 95 9 mm 3 78 in 95 9 mm 3 78in Depth 181 mm 7 13 in 233 mm 9 17 in 233 mm 9 17in Temperature range Operating Charge 0 C to 50 C 32 F to 122 F Discharge 0 C to 60 C 32 F to 139 F Charge 0 C to 50 C 32 F to 122 F Discharge 0 C to 60 C 32 F to 139 F Charge 0 C to 50 C 32 F to 122 F Discharge 0 C to 60 C 32 F to 139 F Storage 20 C to 60 C 4 F to 140 F 20 C ...

Page 20: ...300 discharge charge cycles 300 discharge charge cycles 300 discharge charge cycles Coin cell battery CR 2032 CR2032 CR2032 Operating time Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Varies depending on operating condition...

Page 21: ...esolution 363 PPI Sensor area 7 4 mm x 5 96 mm Video Table 21 Discrete graphics specifications Discrete graphics Controller External display support Memory size Memory type Nvidia GeForce MX150 TDP 25 W NA VRAM 2 GB GDDR5 Table 22 Integrated graphics specifications Integrated graphics Controller External display support Memory size Processor Intel UHD Graphics 630 One HDMI 2 0 port One optional US...

Page 22: ... Hello Support Yes optional fingerprint on power button Optional IR camera Cable lock Noble lock Dell Smartcard Keyboard Optional FIPS 140 2 certification for TPM Yes ControlVault 3 Advanced Authentication with FIPS 140 2 Level 3 Certification Yes for FPR SC and CSC NFC Fingerprint Reader Only Touch Fingerprint reader in power button tied to ControlVault 3 Contacted Smart Card and ControlVault 3 F...

Page 23: ...rity options Contactless smartcard reader Table 26 Contactless smartcard reader Title Description Dell ControlVault 3 Contactless Smartcard reader with NFC Felica Card Support Reader and software capable of supporting Felica contactless cards Yes ISO 14443 Type A Card Support Reader and software capable of supporting ISO 14443 Type A contactless cards Yes ISO 14443 Type B Card Support Reader and s...

Page 24: ...d by Microsoft WHCK Yes Dell ControlVault support Device connects to Dell ControlVault for usage and processing Yes Prox Proximity 125kHz Card support Reader and software capable of supporting Prox Proximity 125kHz contactless cards No NOTE 125 Khz proximity cards are not supported Table 27 Supported cards Manufacturer Card Supported HID jCOP readertest3 A card 14443a Yes 1430 1L DESFire D8H iClas...

Page 25: ...te Enterprise Dell Data Guardian Dell Encryption Enterprise Dell Encryption Personal Dell Threat Defense MozyPro or MozyEnterprise RSA NetWitness Endpoint RSA SecurID Access VMware Workspace ONE Absolute Endpoint Visibility and Control Support policy For more information on support policy see the knowledge base articles PNP13290 PNP18925 and PNP18955 Technical specifications 25 ...

Page 26: ...ing F1 mutes the audio refer to the table below However if the function keys F1 F12 are needed for specific software applications multi media functionality can be disabled by pressing Fn Esc Subsequently multi media control can be invoked by pressing Fn and the respective function key For example mute audio by pressing Fn F1 NOTE You can also define the primary behavior of the function keys F1 F12...

Page 27: ...key Behavior Turn off on wireless Pause Break Sleep Toggle scroll lock Toggle between power and battery status light hard drive activity light System request Open application menu Toggle Fn key lock Page up Page down Home End Keyboard shortcuts 27 ...

Page 28: ...t NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your tabletdesktopnotebook model 4 Click Drivers and Downloads 5 Select the operating system installed on your tabletdesktopnotebook 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your tabletdesktopnotebook 8 After the download is complete navigate ...

Page 29: ...ss F12 when the Dell logo appears to initiate a one time boot menu with a list of the valid boot devices for the system Diagnostics and BIOS Setup options are also included in this menu The devices listed on the boot menu depend on the bootable devices in the system This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system Using the bo...

Page 30: ...n System setup options NOTE Depending on the tabletcomputerlaptop and its installed devices the items listed in this section may or may not appear General options Table 31 General Option Description System Information Displays the following information System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Manufacture Date Ownership Date and the Express Service Code Memory In...

Page 31: ...ault Drives Allows you to enable or disable the various drives on board SATA 2 enabled by default M 2 PCIe SSD 0 enabled by default Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system startup The Enable Smart Reporting option is disabled by default USB Configuration Allows you to enable or disable the integrated USB controller for Enable U...

Page 32: ... the Battery option The main keyboard illumination feature is not affected Keyboard Illumination will continue to support the various illumination levels This field has an effect when the backlight is enabled The options are 5 sec 10 sec enabled by default 15 sec 30 sec 1 min 5 min 15 min Never Unobtrusive Mode Enable Unobtrusive Mode disabled by default When enabled pressing Fn Shift B will turn ...

Page 33: ...s prompt for the system and internal HDD password when they are set This option is enabled by default Reboot Bypass Bypass the password prompts on Restarts warm boots NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Password Change T...

Page 34: ...ult Secure boot Table 34 Secure Boot Option Description Secure Boot Enable Allows you to enable or disable Secure Boot feature Secure Boot Enable Option is not selected Secure Boot Mode Allows you to modify the behavior of Secure Boot to allow evaluation or enforcement of UEFI driver signatures Deployed Mode default Audit Mode Expert key Management Allows you to manipulate the security key databas...

Page 35: ... Core Support This field specifies whether the process has one or all cores enabled The performance of some applications improves with the additional cores All Default 1 2 3 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of processor Enable Intel SpeedStep This option is set by default C States Control Allows you to enable or disable the additional processor sleep states ...

Page 36: ...d LAN Only LAN with PXE Boot Default setting Disabled Block Sleep This option lets you to block entering to sleep in OS environment When enabled system won t go to sleep Block Sleep is disabled Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day After you enable this option your system runs only in battery even if the AC is attached Enable pea...

Page 37: ...T Time Allows you to create an extra preboot delay The options are 0 seconds enabled by default 5 seconds 10 seconds Full Screen Log Enable Full Screen Logo not enabled Warnings and errors Prompt on warnings and errors enabled by default Continue on warnings Continue on warnings and errors Manageability Option Description Intel AMT Capability Allows you to provision AMT and MEBx Hotkey function is...

Page 38: ...f an asset tag is not already set This option is not set by default BIOS Downgrade This controls flashing of the system firmware to previous revisions Option Allow BIOS downgrade is enabled by default Data Wipe This field allows users to erase the data securely from all internal storage devices Option Wipe on Next boot is not enabled by default The following is list of devices affected Internal SA...

Page 39: ...low the instructions on the screen Updating BIOS on systems with BitLocker enabled CAUTION If BitLocker is not suspended before updating the BIOS the next time you reboot the system it will not recognize the BitLocker key You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot If the recovery key is not known this can result in data loss or a...

Page 40: ...rd You can assign a new System or Admin Password only when the status is in Not Set To enter the system setup press F2 immediately after a power on or re boot 1 In the System BIOS or System Setup screen select Security and press Enter The Security screen is displayed 2 Select System Admin Password and create a password in the Enter the new password field Use the following guidelines to assign the ...

Page 41: ...y and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when pro...

Page 42: ...ne based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or s...