Dell Latitude E5570, Owner'S Manual

Page 1: ...Dell Latitude E5570 Owner s Manual Regulatory Model P48F Regulatory Type P48F001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...epairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpaint...

Page 4: ... as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning off your computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Turning off your computer In Windows 10 using a touch enabled device or mouse 1 ...

Page 5: ... batteries designed for other Dell computers 1 Connect any external devices such as a port replicator or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Replace the base cover 5 Connect your com...

Page 6: ...lling the Subscriber Identification Module SIM card CAUTION Removing the SIM card when the computer is on may cause data loss or damage the card Ensure your computer is turned off or the network connections are disabled 1 Follow the procedure in Before working inside your computer 2 Insert a paperclip or a SIM card removal tool to remove the SIM card tray from the computer 1 3 Place the SIM card o...

Page 7: ...ntil it clicks into place Removing the base cover 1 Follow the procedure in Before working inside your computer 2 To remove the base cover a Loosen the screws that secure the base cover to the computer 1 b Lift the base cover from the edge and remove it from the computer 2 3 NOTE You may need a plastic scribe to lift the base cover from the edges Installing the base cover 1 Align the base cover wi...

Page 8: ... Remove the base cover 3 To remove the battery a Disconnect the battery cable from the connector on the system board 1 b Remove the screws that secure the battery to the computer 2 c Lift the battery away from the computer 3 4 Unroute the cable from the routing channel 1 and remove the cable from the battery 2 NOTE This step is applicable only for a 4 cell battery 8 ...

Page 9: ... to secure the battery to the computer 5 Connect the battery cable to the connector on the system board 6 Install the base cover 7 Follow the procedure in After working inside your computer Removing the hard drive assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the hard drive assembly a Disconnect the hard drive cable from the ...

Page 10: ...ore working inside your computer 2 Remove the a base cover b battery c hard drive assembly 3 Pull the hard drive cable to remove it from the connector 4 Remove the screws that secure the hard drive bracket to the hard drive 1 and lift the hard drive from the hard drive bracket 2 10 ...

Page 11: ...rking inside your system Installing the hard drive assembly 1 Insert the hard drive assembly into the slot on the computer 2 Tighten the screws to secure the hard drive assembly to the computer 3 Connect the hard drive cable to the connector on the hard drive and on the system board 4 Install the a battery b base cover 5 Follow the procedures in After working inside your system Installing the opti...

Page 12: ...mputer 2 Installing the optional PCIe SSD 1 Insert the SSD clip into the slot on the computer 2 Tighten the screw to secure the SSD clip to the computer 3 Insert the SSD into the connector on the computer 4 Place the SSD bracket over the SSD and tighten the screws to secure it to the computer 5 Install the a battery b base cover 6 Follow the procedure in After working inside your computer Removing...

Page 13: ...ule 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 Pull the clips securing the memory module until the memory module pops up 1 4 Remove the memory module from the system board 2 Installing the memory module 1 Insert the memory module into the memory module socket until the clips secure the memory module 2 Install the 13 ...

Page 14: ...2 c Disconnect the WLAN cables from the connectors on the WLAN card 3 d Unroute the WLAN cables from the routing channel e Remove the WLAN card from the computer 4 Installing the WLAN card 1 Insert the WLAN card into the slot on the computer 2 Route the WLAN cables through the routing channel 3 Connect the WLAN cables to the connectors on the WLAN Card 4 Place the metal bracket and tighten the scr...

Page 15: ...d Remove the WWAN card from the computer 3 Installing the WWAN card 1 Insert the WWAN card into the slot on the computer 2 Route the WWAN cables through the routing channel 3 Connect the WWAN cables to the connectors on the WWAN card 4 Tighten the screw to secure the WWAN card to the computer 5 Install the a battery b base cover 6 Follow the procedure in After working inside your computer Removing...

Page 16: ...3 Tighten the screw to secure the power connector port to the computer 4 Route the power connector port cable through the routing channels 5 Connect the power connector port cable to the connector on the system board 6 Install the a battery b base cover 7 Follow the procedure in After working inside your computer Removing the keyboard 1 Follow the procedure in Before working inside your computer 2...

Page 17: ...ten the screws to secure the keyboard to the computer 3 Align the keyboard trim with the tabs on the computer and press it until it clicks into place 4 Connect the keyboard cables to the connectors on the system board 5 Install the a battery b base cover 6 Follow the procedure in After working inside your system Removing the display assembly 1 Follow the procedure in Before working inside your com...

Page 18: ...e computer 2 4 To disconnect display cable a Unroute the WLAN and WWAN cables from the dock frame 1 b Remove the screw that secures the eDP cable bracket to the computer 2 c Remove the eDP cable bracket to access the display cable 3 d Disconnect the eDP cable from the system board 4 5 To disconnect the display assembly a Unroute the display cable from the dock frame 1 18 ...

Page 19: ...play assembly to align with the screw holders on the computer 2 Tighten the screws to secure the display assembly to the computer 3 Route the display cable through the routing channel and route the antenna cables by pushing it through the hole 4 Connect the antenna cables and display cable to the connectors 5 Place the display cable bracket over the connector and tighten the screw to secure the di...

Page 20: ...el from the display assembly 1 2 4 Remove the display bezel from the display assembly Installing the display bezel 1 Place the display bezel on the display assembly 2 Press the edges of the display bezel until it clicks onto the display assembly 3 Install the a display assembly b battery c base cover 4 Follow the procedure in After working inside your system Removing the display panel 1 Follow the...

Page 21: ...alling the display panel 1 Connect the eDP cable to the connector and fix the adhesive tape 2 Align the display panel with the screw holders on the display assembly 3 Tighten the screws to secure the display panel to the display assembly 4 Install the a display assembly b display bezel c battery d base cover 5 Follow the procedure in After working inside your system Removing the camera 1 Follow th...

Page 22: ... the a display bezel b display assembly c WWAN d WLAN e battery f base cover 4 Follow the procedure in After working inside your system Removing the dock frame 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c hard drive assembly or M 2 SSD or PCIe SSD d WLAN card e WWAN card 3 To remove the dock frame connectors a Remove the screws that secure the...

Page 23: ... WLAN cables from the doc frame 1 b Remove the screw and lift the metal bracket 2 3 c Disconnect the eDP cable 4 5 To remove the dock frame a Remove the screws that secure the dock frame to the computer 1 b Lift the dock frame from the computer 2 23 ...

Page 24: ...red only if the PCIe SSD card is removed 6 Tighten the screws to secure the dock frame to the computer 7 Install the a WWAN card b WLAN card c hard drive assembly or M 2 SSD or PCIe SSD d battery e base cover 8 Follow the procedure in After working inside your system Removing the optional SmartCard reader board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover...

Page 25: ...the computer 2 Tighten the screws to secure the SmartCard reader board to the computer 3 Connect the SmartCard reader cable to the connector on the USH board 4 Install the a dock frame b hard drive assembly or M 2 SSD or PCIe SSD c battery d base cover 5 Follow the procedure in After working inside your computer Removing the optional finger print reader board 1 Follow the procedure in Before worki...

Page 26: ... on the computer 2 Connect the finger print reader cable to the finger print reader board 3 Place the metal bracket on the finger print reader board and tighten the screw to secure the finger print reader board 4 Install the a hard drive assembly or M 2 SSD or PCIe SSD b dock frame c WLAN card d WWAN card e battery f base cover 5 Follow the procedure in After working inside your system Removing th...

Page 27: ... cable to the connector on the LED board 4 Install the a dock frame b hard drive assembly or M 2 SSD or PCIe SSD c battery d base cover 5 Follow the procedure in After working inside your computer Removing the heat sink assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c hard drive assembly or M 2 SSD or PCIe SSD d WLAN e WWAN f dock frame 3...

Page 28: ...Install the a dock frame b WWAN c WLAN d hard drive assembly or M 2 SSD or PCIe SSD e battery f base cover 5 Follow the procedure in After working inside your computer Removing the coin cell battery 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the coin cell battery a Disconnect the coin cell battery cable from the connector on the sy...

Page 29: ...er working inside your computer Removing the speakers 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c memory module d hard drive assembly or M 2 SSD or PCIe SSD e dock frame 3 To remove the speaker a Disconnect the speaker cable 1 b Disconnect the LED board cable from the LED board c Unroute the cables from the retention clips on the computer 2 d...

Page 30: ...rive assembly or M 2 SSD or PCIe SSD e battery f base cover 5 Follow the procedure in After working inside your computer Removing the system board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c memory module d hard drive assembly or M 2 SSD or PCIe SSD e WLAN card f WWAN card g keyboard h dock frame i power connector port 3 Disconnect the speake...

Page 31: ...system board from the computer 2 Installing the system board 1 Align the system board with the screw holders on the computer 2 Tighten the screws to secure the system board to the computer 3 Connect the speaker cable to its connector on the system and route the cable through its routing channels 4 Connect the speaker power connector and coin cell battery cables to the connectors on the system boar...

Page 32: ... connector port b WLAN c heat sink assembly d WWAN e dock frame f hard drive assembly or M 2 SSD or PCIe SSD g keyboard h memory module i battery j base cover 6 Follow the procedure in After working inside your computer 32 ...

Page 33: ...he boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation keys The following table displays the system setup navigation keys NOTE For most of the System Setup optio...

Page 34: ...Turn on or restart your computer 2 After the white Dell logo appears press F2 immediately The System Setup page is displayed NOTE If you wait too long and the operating system logo appears wait until you see the desktop Then shut down or restart your computer and try again NOTE After the Dell logo appears you can also press F12 and then select BIOS setup General screen options This section lists t...

Page 35: ...by default Advanced Boot Options This option allows you the legacy option ROMs to load By default the Enable Legacy Option ROMs is disabled Date Time Allows you to change the date and time System Configuration screen options Option Description Integrated NIC Allows you to configure the integrated network controller The options are Disabled Enabled Enabled w PXE This option is enabled by default Pa...

Page 36: ... of USB Mass Storage Devices HDD memory key floppy If USB port is enabled device attached to this port is enabled and available for OS If USB port is disabled the OS cannot see any device attached to this port The options are Enable USB Boot Support by default enable Enable External USB Port by default enable Enable Thunderbolt Port by default enable Enable Thunderbolt Boot Support This is an opti...

Page 37: ...ormal operation press Fn F7 again This option is disabled by default Miscellaneous Devices Allows you to enable or disable the following devices Enable Camera enabled by default SD Card Read Only Enable Hard Drive Free Fall Protection enabled by default Enable Media Card Disable Media Card Video screen options Option Description LCD Brightness Allows you to set the display brightness depending up ...

Page 38: ...etermine the minimum and maximum length of Administrator and System passwords Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password when they are set The options are Disabled Reboot bypass Default setting Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is ...

Page 39: ...on to enter the Option ROM Configuration screens using hotkeys during boot The options are Enable One Time Enable Disable Default setting Enable Secure Boot screen options Option Description Secure Boot Enable This option enables or disables the Secure Boot feature Disabled Enabled Default setting Enabled Expert Key Management Allows you to manipulate the security key databases only if the system ...

Page 40: ...xt of the main OS The options are Disabled Enabled Default setting Disabled Enclave Memory Size This option sets SGX Enclave Reserve Memory Size The options are 32 MB 64 MB 128 MB Performance screen options Option Description Multi Core Support This field specifies whether the process has one or all cores enabled The performance of some applications improves with the additional cores This option i...

Page 41: ...ns Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected Default setting Wake on AC is not selected Auto On Time Allows you to set the time at which the computer must turn on automatically The options are Disabled Every Day Weekdays Select Days Default setting Disabled USB Wake Support Allows you to enable USB devi...

Page 42: ...fter you enable this option your system runs only in battery even if the AC is attached Dock Support on Battery This option allows you to use the docking station when AC power is absent but only when the battery is above a certain charge percentage The percentage may change per battery and per platform Dock Support on Battery Default setting Disabled Advanced Battery Charge Configuration This opti...

Page 43: ... NOTE When setup is running this option has no effect Setup works in Fn Key Only mode Mouse Touchpad Allows you to define how the system handles mouse and touch pad input The options are Serial Mouse PS2 Mouse Touchpad PS 2 Mouse This option is enabled by default Numlock Enable Allows you to enable the Numlock option when the computer boots Enable Network This option is enabled by default Fn Key E...

Page 44: ...rtualization Technology Enable Intel Virtualization Technology default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O Enable VT for Direct I O enabled by default Trusted Execution This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the ...

Page 45: ...ag is not already set This option is not set by default BIOS Downgrade This controls flashing of the system firmware to previous revisions Data Wipe This field allows users to erase the data securely from all internal storage devices The following is list of devices affected Internal HDD Internal SDD Internal mSATA Internal eMMC BIOS Recovery This field allows you to recover from certain corrupted...

Page 46: ...ing System drop down list select BIOS 9 Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 11 C...

Page 47: ... 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space Re enter the system password when prompted 4 Type the system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password tha...

Page 48: ...enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from System Setup The computer reboots 48 ...

Page 49: ...s PC and devices PC Info Windows 7 click Start right click My Computer and then select Properties System specifications Feature Specification Chipset Intel 6th Generation processors DRAM bus width 64 bit Flash EPROM SPI 128 Mbits PCIe bus 100 MHz External Bus Frequency PCIe Gen3 8 GT s Processor specifications Feature Specification Types Intel Core i5 series or i7 series L3 cache i5 series non Vpr...

Page 50: ...gital audio out through HDMI up to 7 1 compressed and uncompressed audio Internal interface High definition audio codec External interface Stereo headset mic combo Speakers Two Internal speaker amplifier 2 W RMS per channel Volume controls Hot keys Video specifications Feature Specification Type Integrated on system board hardware accelerated UMA controller Intel HD Graphics 530 quad core AMD Rade...

Page 51: ...ation Network adapter 10 100 1000 Mb s Ethernet RJ 45 Wireless Internal wireless local area network WLAN wireless wide area network WWAN wireless gigabit WiGig NOTE WWAN and WiGig is optional Bluetooth 4 1 Port and connector specifications Feature Specification Audio Stereo headset mic combo Video One 19 pin HDMI connector 15 pin VGA connector Network adapter One RJ 45 connector USB Three USB3 0 O...

Page 52: ...ature Specification Type Non touch FHD anti glare Touch FHD Corning Gorilla NBT HD anti glare Height 360 mm 14 17 inches Width 224 3 mm 8 83 inches Diagonal 396 24 mm 15 6 inches Active area X Y 344 23 mm x 193 54 mm Non touch FHD anti glare Maximum resolution 1920 x 1080 Maximum brightness 300 nits Refresh rate 60 Hz Maximum viewing angles horizontal 80 80 Maximum viewing angles vertical 80 80 Pi...

Page 53: ...are Maximum resolution 1366 x 768 Maximum brightness 200 nits Refresh rate 60 Hz Maximum viewing angles horizontal 40 40 Maximum viewing angles vertical 10 30 Pixel pitch 0 252 mm 0 01 inches Keyboard specifications Feature Specification Number of keys United States 103 keys United Kingdom 104 keys Japan 107 keys Brazil 106 keys Touchpad specifications Feature Specification Active Area X axis 99 5...

Page 54: ... 6 mm 3 65 inches Weight 430 00 g 0 95 lb Voltage 11 4 V DC Life span 300 discharge per charge cycles Temperature range Operating Charge 0 C to 50 C 32 F to 158 F Discharge 0 C to 70 C 32 F to 122 F Operating 0 C to 35 C 32 F to 95 F Non operating 20 C to 65 C 4 F to 149 F Coin cell battery 3 V CR2032 lithium coin cell AC Adapter specifications Feature Specification Type 65 W 90 W quad core Input ...

Page 55: ... touch 24 55 mm 0 97 inch Back height touch 26 1 mm 1 03 inch Back height non touch 24 55 mm 1 inch Width 377 1 mm 14 8 inches Depth 252 6 mm 9 9 inches Starting weight 4 60 lb 2 09 kg Environmental specifications Temperature Specifications Operating 0 C to 35 C 32 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Specifications Operating 10 to 90 non condensing Storage 5 to 9...

Page 56: ...Altitude maximum Specifications Non operating 0 m to 10 668 m 0 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA 71 04 1985 56 ...

Page 57: ...ion about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure ...

Page 58: ...t Turns on when you turn on the computer and blinks when the computer is in a power management mode Hard drive status light Turns on when the computer reads or writes data Battery charge indicator Turns on steadily or blinks to indicate battery charge status NOTE Refer to the following table for Battery charge LED indicator codes WiFi indicator Turns on when wireless networking is enabled The devi...

Page 59: ...re the next cycle starts again at the interval of 1 5 seconds This is in White color For Example No Memory detected 2 3 Battery LED blinks two times of amber color followed by a pause and then blinks three times of white color The Battery LED will pause for 3 seconds before the next cycle repeat itself again Battery status lights If the computer is connected to an electrical outlet the battery lig...

Page 60: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...