background image

3.

Tighten the screw to secure the optical-drive latch to the optical drive.

4.

Secure the drive latch to the optical drive.

5.

Tighten the screw to secure the optical drive latch.

6.

Slide the optical drive into its slot.

7.

Flip the computer, and push in the eject handle to secure the optical drive.

8.

Install the battery.

9.

Follow the procedures in 

After Working Inside Your Computer

.

Removing the Base Cover

1.

Follow the procedures in 

Before Working Inside Your Computer

.

2.

Remove the battery.

3.

Remove the screws that secure the base cover to the computer.

4.

Lift the base cover to remove it from the computer.

Installing the Base Cover

1.

Place the base cover to align with the screw holes on the computer.

2.

Tighten the screws to secure the base cover to the computer.

3.

Install the battery.

4.

Follow the procedures in 

After Working Inside Your Computer

.

Removing the Keyboard Trim

1.

Follow the procedures in 

Before Working Inside Your Computer

.

2.

Remove the battery.

3.

Using a plastic scribe, pry under the keyboard trim to release it from the computer.

18

Summary of Contents for Latitude E6430s

Page 1: ...Dell Latitude E6430s Owner s Manual Regulatory Model P19S Regulatory Type P19S002 ...

Page 2: ...on are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are r...

Page 3: ... Module SIM card 13 Installing the SIM Card 14 Removing the Hard Drive 14 Installing the Hard Drive 15 Removing the Optical Drive 16 Installing the Optical Drive 17 Removing the Base Cover 18 Installing the Base Cover 18 Removing the Keyboard Trim 18 Installing the Keyboard Trim 19 Removing the Keyboard 19 Installing the Keyboard 21 Removing the Wireless Local Area Network WLAN Card 22 Installing ...

Page 4: ...ut I O Board 42 Installing the I O Board 43 Removing the Display Bezel 43 Installing the Display Bezel 44 Removing the Display Panel 44 Installing the Display Panel 45 Removing the Camera and Microphone Module 45 Installing the Camera and Microphone Module 46 Removing the LED Board 47 Installing the LED Board 48 Removing the Display Hinge Walls 48 Installing the Display Hinge Walls 50 Removing the...

Page 5: ...ng an Existing System and or Setup Password 67 5 Diagnostics 69 Enhanced Pre Boot System Assessment ePSA Diagnostics 69 Device Status Lights 69 Battery Status Lights 70 6 Technical Specifications 71 7 Contacting Dell 77 ...

Page 6: ...6 ...

Page 7: ...ching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itsel...

Page 8: ... off your computer 1 Shut down the operating system In Windows 7 Click Start then click Shut Down In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all a...

Page 9: ...a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 9 ...

Page 10: ...10 ...

Page 11: ...ll flat blade screwdriver Phillips screwdriver Small plastic scribe Removing the Secure Digital SD Card 1 Follow the procedures in Before Working Inside Your Computer 2 Press in on the SD card to release it from the computer 3 Slide the SD card out of the computer Installing the Secure Digital SD Card 1 Slide the SD card into its slot until it clicks into place 2 Follow the procedures in After Wor...

Page 12: ... ExpressCard out of the computer Installing the ExpressCard 1 Slide the ExpressCard into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Slide the release latches to unlock the battery 3 Remove the battery from the computer 12 ...

Page 13: ...w the procedures in After Working Inside Your Computer Removing the Subscriber Identity Module SIM card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Press in on the SIM card to release it from the computer 4 Slide the SIM card out from the computer 13 ...

Page 14: ...ttery 3 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the screws that secure the hard drive to the computer 4 Slide the hard drive out of the computer 14 ...

Page 15: ...g the Hard Drive 1 Install the hard drive isolations on the hard drive 2 Attach the hard drive bracket to the hard drive 3 Tighten the screw that secures the hard drive bracket to the hard drive 4 Slide and insert the hard drive into its slot 5 Tighten the screws to secure the hard drive to the computer 6 Install the battery 7 Follow the procedures in After Working Inside Your Computer 15 ...

Page 16: ...ide Your Computer 2 Remove the battery 3 Push in the eject handle on the optical drive to release it 4 Slide and remove the hard drive out of the computer 5 Remove the screw that secures the drive latch to the optical drive 6 Remove the drive latch from the optical drive 16 ...

Page 17: ...ical drive 8 Remove the drive latch bracket from the optical drive 9 Pull and remove the drive caddy away from the optical drive Installing the Optical Drive 1 Secure the optical drive caddy to the optical drive 2 Secure the drive latch bracket to the optical drive 17 ...

Page 18: ...ures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the screws that secure the base cover to the computer 4 Lift the base cover to remove it from the computer Installing the Base Cover 1 Place the base cover to align with the screw holes on the computer 2 Tighten the screws to secure the base cover to the computer 3 Install the battery 4 Follow the procedures in After Working...

Page 19: ... to its slot 2 Press along the sides of the keyboard trim until it clicks in place 3 Install the battery 4 Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the keyboard trim 4 Remove the screws that secure the keyboard to computer 19 ...

Page 20: ...the screws that secure the keyboard to palmrest assembly 6 Lift and turn the keyboard to access the keyboard cable 7 Disconnect the keyboard cable from the system board 8 Remove the keyboard from the computer 20 ...

Page 21: ...sing the tape 2 Connect the keyboard cable to the system board 3 Slide the keyboard into its compartment and ensure that it clicks into place 4 Tighten the screws to secure the keyboard on the palmrest 5 Flip the computer and tighten the screws to secure the keyboard 6 Install the keyboard trim 7 Install the battery 8 Follow the procedures in After Working Inside Your Computer 21 ...

Page 22: ... card into its connector at a 45 degree angle into its slot 2 Connect the antenna cables to their respective connectors marked on the WLAN card 3 Tighten the screw to secure the WLAN card to the computer 4 Install a base cover b battery 5 Follow the procedures in After Working Inside Your Computer Removing the Bluetooth Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove...

Page 23: ...uter 7 Remove the bluetooth module from the computer 8 Disconnect the bluetooth cable from the bluetooth module Installing the Bluetooth Module 1 Connect the bluetooth cable to the bluetooth card 2 Connect the other end of the bluetooth cable to the system board 23 ...

Page 24: ...y 3 Remove the base cover 4 Pry the securing clips away from the memory module until it pops up 5 Remove the memory module from its connector on the system board by drawing the module from the system board at 45 degree angle 6 Repeat steps 2 and 3 to remove the second memory module Installing the Memory 1 Insert the memory module into the memory socket 2 Press the securing clips to secure the memo...

Page 25: ...emove the coin cell battery from the computer Installing the Coin Cell Battery 1 Place the coin cell battery in its slot 2 Connect the coin cell battery cable 3 Install a base cover b battery 4 Follow the procedures in After Working Inside Your Computer Removing the Palmrest 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive 25 ...

Page 26: ...3 Remove the screws that secure the palmrest assembly to the base of the computer 4 Remove the screws that secure the palmrest assembly to the front of the computer 5 Disconnect the LED board cable from the system board 6 Disconnect the touchpad cable from the system board 26 ...

Page 27: ...he computer and snap it into place 2 Connect the following cables to the system board a power LED cable b touchpad cable c LED board cable 3 Tighten the screws to secure the palmrest assembly to the front of the computer 4 Tighten the screws to secure the palmrest assembly to the base of the computer 5 Install a bluetooth module b keyboard c keyboard trim d base cover e optical drive 27 ...

Page 28: ...dures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f base cover g keyboard trim h keyboard i bluetooth module j palmrest 3 Disconnect the media board cable from the system board 4 Remove the screws that secure the media board to the computer 5 Remove the media board from the computer 28 ...

Page 29: ...im e base cover f optical drive g hard drive h battery i ExpressCard j SD card 5 Follow the procedures in After Working Inside Your Computer Removing the ExpressCard Cage 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f base cover g keyboard trim h keyboard i bluetooth module j palmrest 3 Disconnect the Express...

Page 30: ... the ExpressCard Cage 1 Insert the ExpressCard cage into its compartment 2 Tighten the screws to secure the ExpressCard cage to the computer 3 Connect the ExpressCard cable to the system board 4 Install a palmrest b bluetooth module c keyboard d keyboard trim e base cover f optical drive g hard drive h battery i ExpressCard 30 ...

Page 31: ...rking Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f base cover g keyboard trim h keyboard i bluetooth module j palmrest 3 Disconnect the speaker cable from the system board 4 Release the speaker cable from the computer 5 Remove the screws that secure the speakers to the computer 31 ...

Page 32: ...er and connect it to the system board 3 Install a palmrest b bluetooth module c keyboard d keyboard trim e base cover f optical drive g hard drive h battery i ExpressCard j SD card 4 Follow the procedures in After Working Inside Your Computer Removing the Display Hinge Covers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e op...

Page 33: ... the Display Hinge Covers 1 Tighten the screws to secure the display hinge covers to the computer 2 Install a palmrest b bluetooth module c keyboard d keyboard trim e base cover f optical drive g hard drive h battery i ExpressCard j SD card 3 Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Re...

Page 34: ...module j palmrest 3 Release the antenna cables from their routing on the computer 4 Remove the screws that secure the display assembly to the computer 5 Remove the screw that secures the left display hinge to the computer 6 Remove the screws that secure the Low Voltage Differential Signaling LVDS support bracket 34 ...

Page 35: ...ft up and remove the LVDS support bracket 8 Disconnect the LVDS cable from the system board 9 Pull the antenna cables from the opening on the system board 10 Remove the display assembly from the computer 35 ...

Page 36: ... the computer 6 Route the antenna cables through their routing channel 7 Install a palmrest b bluetooth module c keyboard d keyboard trim e base cover f optical drive g hard drive h battery i ExpressCard j SD card 8 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c ...

Page 37: ...m the system board 4 Disconnect the ExpressCard cable from the system board 5 Disconnect the speaker cable from the system board 6 Remove the screws that secure the system board to the computer 7 Lift the left edge of system board partially to a 45 degree angle 37 ...

Page 38: ...oard 1 Connect the power connector cable to the system board 2 Tighten the screws to secure the system board to the computer 3 Connect the following cables to the system board a speaker b ExpressCard c coin cell battery 4 Install a display assembly b display hinge covers c media board d palmrest e bluetooth module f keyboard 38 ...

Page 39: ...he procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f base cover g keyboard trim h keyboard i bluetooth module j palmrest k media board l display hinge covers m display assembly n system board 3 Disconnect the heat sink cable from the system board 4 Remove the screws that secure the heat sink to the system board 39 ...

Page 40: ...lay assembly c display hinge covers d media board e palmrest f bluetooth module g keyboard h keyboard trim i base cover j optical drive k hard drive l battery m ExpressCard n SD card 5 Follow the procedures in After Working Inside Your Computer Removing the Power Connector Port 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e ...

Page 41: ...t from the computer 5 Remove the power connector port from the computer Installing the Power Connector Port 1 Place the power connector port on the computer 2 Place the power connector bracket over the power connector port 3 Tighten the screw to secures the power connector bracket to the computer 4 Install a system board b display assembly c display hinge covers d media board 41 ...

Page 42: ...he Input Output I O Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f base cover g keyboard trim h keyboard i bluetooth module j palmrest k media board l display hinge covers m display assembly n system board 3 Remove the screw that secures the I O board to the computer 4 Remove the I O board from the comp...

Page 43: ...st f bluetooth module g keyboard h keyboard trim i base cover j optical drive k hard drive l battery m ExpressCard n SD card 4 Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Pry up the bottom edge of the display bezel 4 Pry up the left right and top edges of the LCD bezel 4...

Page 44: ...e entire bezel until it clicks onto the display assembly 3 Press on the left and right edges of the display bezel 4 Install the battery 5 Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the display bezel 4 Remove the screws that secure the display panel to the display...

Page 45: ...he display cable LVDS cable to its connector on the display panel 2 Place the display panel to its original position on the display assembly 3 Tighten the screws to secure the display panel to the display assembly 4 Install a display bezel b battery 5 Follow the procedures in After Working Inside Your Computer Removing the Camera and Microphone Module 1 Follow the procedures in Before Working Insi...

Page 46: ...camera and microphone module from the display assembly Installing the Camera and Microphone Module 1 Install the camera and microphone module into its slot on the display panel 2 Tighten the screw to secure the camera to the display assembly 3 Connect the camera and microphone cable to the camera 4 Install a display bezel b battery 5 Follow the procedures in After Working Inside Your Computer 46 ...

Page 47: ...tery b display bezel c display panel 3 Remove the screw that secures the LED board to the display assembly 4 Remove the LED board support plate from the display assembly 5 Disconnect the LED board cable from the LED board 6 Remove the screw that secures the LED board to the LED board support plate 47 ...

Page 48: ...le to the LED board 4 Tighten the screw to secure the LED board support plate to the display assembly 5 Install a display panel b display bezel c battery 6 Follow the procedures in After Working Inside Your Computer Removing the Display Hinge Walls 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f base cover g k...

Page 49: ... the screw that secures the left display hinge wall to the display assembly 4 Slide and remove the left display hinge wall out of the display assembly 5 Peel off the adhesive tape that secures the antenna cables to the display assembly 6 Remove the antenna cables from the opening in the right display hinge wall 49 ...

Page 50: ...splay hinge walls on the panel 2 Insert the antenna cables into their opening on the right display hinge wall and secure them using the adhesive tape to the display assembly 3 Tighten the screws to secure the display hinge walls to secure them to the display assembly 4 Install a power LED board b display panel c display bezel d display assembly e display hinge covers f media board g palmrest h blu...

Page 51: ...re Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f base cover g keyboard trim h keyboard i bluetooth module j palmrest k media board l display hinge covers m display assembly n display bezel o display panel p power LED board 3 Remove the screw that secures the left display hinge to the display assembly 4 Remove the left display hinge wall out ...

Page 52: ...lay hinge covers f media board g palmrest h bluetooth module i keyboard j keyboard trim k base cover l optical drive m hard drive n battery o ExpressCard p SD card 4 Follow the procedures in After Working Inside Your Computer Removing the LVDS and Camera Cable 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b ExpressCard c battery d hard drive e optical drive f ba...

Page 53: ...rd q display hinge walls 3 Remove the adhesive tape that secures LVDS and camera cable to the display assembly 4 Disconnect the camera cable from camera and microphone module 5 Pry up the LVDS and camera cable from the display assembly 6 Remove the LVDS and camera cable from the display assembly cover 53 ...

Page 54: ...able to the camera and microphone module 4 Install a display hinge walls b power LED board c display panel d display bezel e display assembly f display hinge covers g media board h palmrest i bluetooth module j keyboard k keyboard trim l base cover m optical drive n hard drive o battery p ExpressCard q SD card 5 Follow the procedures in After Working Inside Your Computer 54 ...

Page 55: ...3 Docking Port Information The docking port is used for connecting the laptop to a docking station optional 1 Docking Port 55 ...

Page 56: ...56 ...

Page 57: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Page 58: ...s section may or may not appear Table 2 General Option Description System Information This section lists the primary hardware features of your computer System Information Memory Information Processor Information Device Information Battery Information Displays the charge status of the battery Boot Sequence Allows you to change the order in which the computer attempts to find an operating system All...

Page 59: ...e resources even if the setting is disabled SATA Operation Allows you to configure the internal SATA hard drive controller The options are Disabled ATA AHCI RAID On Default Setting NOTE SATA is configured to support RAID mode Drives Allows you to configure the SATA drives on board The options are SATA 0 SATA 1 SATA 4 SATA 5 Default Setting All drives are enabled SMART Reporting This field controls...

Page 60: ...perating mode of the keyboard illumination feature The options are Disabled Default Setting Level is 25 Level is 50 Level is 75 Level is 100 Stealth Mode Control Allows you to set the mode that will turn off all light and sound emissions from the system The option is disabled by default Enable Stealth Mode Miscellaneous Devices Allows you enable or disable the various on board devices The options ...

Page 61: ...ernal HDD 0 Password Allows you to set change or delete the administrator password Default Setting Not set Strong Password Allows you to enforce the option to always set strong passwords Default Setting Enable Strong Password is not selected Password Configuration You can define the length of your password Min 4 Max 32 Password Bypass Allows you to enable or disable the permission to bypass the Sy...

Page 62: ...t users from entering Setup when an Administrator password is set Default Setting Disabled Table 6 Performance Option Description Multi Core Support This field specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores This option is enabled by default Allows you to enable or disable multi core support for the proces...

Page 63: ... Default Setting both the options are disabled Wake on LAN WLAN This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply Disabled Does not allow the system to power on by speci...

Page 64: ...tting Numlock Enable Specifies if the NumLock function can be enabled when the computer boots This option is enabled by default Enable Numlock Fn Key Emulation Allows you to match the Scroll Lock key feature of PS 2 keyboard with the Fn key feature in an internal keyboard The option is enabled by default Enable Fn Key Emulation Keyboard Errors Specifies whether keyboard related errors are reported...

Page 65: ...s switch The options are WWAN Bluetooth WLAN All options are enabled by default Wireless Device Enable Allows you to enable or disable the wireless devices The options are WWAN Bluetooth WLAN All options are enabled by default Table 11 Maintenance Option Description Service Tag Displays the service tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not alread...

Page 66: ...sword to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if is not lo...

Page 67: ... Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displ...

Page 68: ...68 ...

Page 69: ... are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are...

Page 70: ...g Blinking Off System failed on hard drive initialization OR System failed in Option ROM initialization Blinking Off Blinking The USB controller encountered a problem during initialization Solid Blinking Blinking No memory modules are installed detected Blinking Solid Blinking The display encountered a problem during initialization Off Blinking Blinking The modem is preventing the system from comp...

Page 71: ...et DRAM bus width 64 bit Flash EPROM SPI 64 Mbits PCIe Gen1 bus 100 MHz External Bus Frequency DMI 5 GT s Processor Types Intel Core i3 series Intel Core i5 series Intel Core i7 series L3 cache up to 4 MB External bus frequency 1333 MHz Memory Memory connector two SODIMM slots Memory capacity 1 GB 2 GB or 4 GB Memory type DDR3 SDRAM 1600 MHz Minimum memory 2 GB Maximum memory 16 GB Audio Type four...

Page 72: ...reo headphone speakers connector Video one 19 pin mini HDMI connector and one VGA connector Network adapter one RJ 45 connector USB two USB 3 0 compliant connectors and one eSATA USB 2 0 compliant connector Memory card reader one 8 in 1 memory card reader Docking port one Subscriber Identity Module SIM card one Contactless Smart Card Supported Smart Cards Technologies ISO14443A 106 kbps 212 kbps 4...

Page 73: ...6 keys United Kingdom 87 keys Brazil 87 keys and Japan 90 keys Layout QWERTY AZERTY Kanji Touchpad Active Area X axis 80 00 mm Y axis 40 70 mm Battery Type 3 cell 32 WHr Lithium ion battery with ExpressCharge 6 cell 65 WHr Lithium ion battery with ExpressCharge 6 cell 58 WHr Lithium ion battery Dimensions 3 cell Depth 29 97 mm 1 18 inches Height 19 80 mm 0 78 inch Width 208 00 mm 8 19 inches 6 cel...

Page 74: ...Hz Output power 65 W and 90 W Output current 3 34 A and 4 62 A continuous Rated output voltage 19 5 1 0 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F Non Operating 40 C to 70 C 40 F to 158 F Physical Height 26 92 mm to 32 26 mm 1 06 inch to 1 27 inches Width 335 00 mm 13 19 inches Depth 223 30 mm 8 79 inches Weight 1 76 kg 3 87 lb Environmental Temperature Operating 0 C to 35 C 32 F to...

Page 75: ...Environmental Operating 15 24 m to 3048 m 50 ft to 10 000 ft Non Operating 15 24 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA 71 04 1985 75 ...

Page 76: ...76 ...

Page 77: ...ice options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Select your support category 3 If you are not a U S customer select your country code at the bottom of the support dell com page or select All to see more choices 4 Select the appropriate service...

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