Dell Latitude E7470, Owner'S Manual

Page 1: ...Dell Latitude E7470 Owner s Manual Regulatory Model P61G Regulatory Type P61G001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ... the optional PCIe SSD 13 Installing the Solid State Drive SSD 13 Removing the memory module 13 Installing the memory module 14 Removing the speakers 14 Installing the speakers 15 Removing the dock frame 15 Installing the dock frame 16 Removing the coin cell battery 16 Installing the coin cell battery 17 Removing the power connector port 17 Installing the power connector port 18 Removing the WLAN ...

Page 4: ...t screen options 39 POST Behavior screen options 40 Virtualization support screen options 42 Wireless screen options 42 Maintenance screen options 43 System Log screen options 43 Updating the BIOS 43 System and setup password 44 Assigning a system password and setup password 44 Deleting or changing an existing system and or setup password 45 4 Diagnostics 46 Enhanced Pre Boot System Assessment ePS...

Page 5: ...cations 51 Display specifications 51 Keyboard specifications 52 Touchpad specifications 52 Battery specifications 53 AC Adapter specifications 53 Physical specifications 54 Environmental specifications 54 6 Contacting Dell 56 5 ...

Page 6: ...epairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpaint...

Page 7: ...e cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning off your computer CAUTION To avoid losing data save and close all open files and exit all open prog...

Page 8: ...l devices cards and cables before turning on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer CAUTION...

Page 9: ...lowing tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Removing the base cover 1 Follow the procedure in Before working inside your computer 2 To remove the base cover a Loosen the screws that secure the base cover to the computer 1 b Lift the base cover from the edge and remove it from the computer 2 3 NOTE You may need a plastic scribe to lift the base cover from the...

Page 10: ...de your computer 2 Remove the base cover 3 To remove the battery a Disconnect the battery cable from the connector on the system board 1 b Remove the screw that secures the battery to the computer 2 c Lift the battery away from the computer 3 Installing the battery 1 Align the tabs on the battery with the slots on the plamrest 2 Tighten the screws to secure the battery to the computer 3 Connect th...

Page 11: ...embly from the system board 7 Installing the heat sink assembly 1 Place the heat sink assembly on the system board and align it with the screw holders 2 Tighten the screws to secure the heat sink assembly to the system board 3 Connect the fan cable to the connector on the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer Removing the Sol...

Page 12: ... the SSD from the computer 2 Removing the optional PCIe SSD 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the PCIe SSD a Remove the screws that secure the SSD bracket to the SSD 1 b Remove the SSD bracket 2 c Remove the SSD from the computer 3 12 ...

Page 13: ...edure in After working inside your computer Installing the Solid State Drive SSD 1 Insert the SSD into the connector on the computer 2 Tighten the screw to secure the SSD to the computer 3 Install the a battery b base cover 4 Follow the procedure in After working inside your computer Removing the memory module 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover ...

Page 14: ...the a battery b base cover 3 Follow the procedures in After working inside your computer Removing the speakers 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the speaker a Disconnect the speaker cable 1 b Unroute the speaker cable 2 c Remove the speaker from the computer 3 14 ...

Page 15: ...tor on the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer Removing the dock frame 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the dock frame connectors a Remove the screws that secure the dock frame to the computer 1 b Lift the dock frame from the computer 2 15 ...

Page 16: ...re in After working inside your system Removing the coin cell battery 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the coin cell battery a Disconnect the coin cell battery cable from the connector on the system board 1 b Lift the coin cell battery to release it from the adhesive and remove it from the system board 2 16 ...

Page 17: ...working inside your computer Removing the power connector port 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the power connector port a Disconnect the power connector port cable from the computer 1 b Remove the screws to release the metal bracket on the power connector port 2 c Lift the metal bracket from the computer 3 d Remove the p...

Page 18: ...e connector on the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer Removing the WLAN card 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the WLAN card a Remove the screw that secures the metal bracket to the WLAN card 1 b Remove the metal bracket 2 c Disconnect the WLAN cab...

Page 19: ...ll the a battery b base cover 6 Follow the procedure in After working inside your system Removing the WWAN card 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the WWAN card a Remove the screw that secures the WWAN card 1 b Remove the metal bracket 2 c Disconnect the WWAN cables from the connectors on the WWAN card 3 d Unroute the WWAN ...

Page 20: ...cure it to the computer 5 Install the a battery b base cover 6 Follow the procedure in After working inside your computer Removing the display assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c WLAN card d WWAN card 3 To remove the display hinge brackets a Remove the screw that secures the display hinge bracket to the computer 1 b Remove th...

Page 21: ...the eDP cable bracket to the computer 2 c Remove the eDP cable bracket to access the display cable 3 d Disconnect the eDP cable from the system board 4 5 To disconnect the display assembly a Remove the screws that secure the display assembly 1 b Release the antenna cables and display cable from the routing channel 2 21 ...

Page 22: ...holders on the computer 2 Tighten the screws to secure the display assembly to the computer 3 Connect the antenna cables and display cable to the connectors 4 Place the display cable bracket over the connector and tighten the screw to secure the display cable to the computer 5 Place the display hinge bracket and tighten the screw to secure it to the computer 6 Install the a WLAN card b WWAN card c...

Page 23: ...e the display bezel from the display assembly Installing the display bezel 1 Place the display bezel on the display assembly 2 Press the edges of the display bezel until it clicks onto the display assembly 3 Install the a display assembly b battery c base cover 4 Follow the procedure in After working inside your system Removing the display panel 1 Follow the procedure in Before working inside your...

Page 24: ...o the connector and fix the adhesive tape 2 Align the display panel with the screw holders on the display assembly 3 Tighten the screws to secure the display panel to the display assembly 4 Install the a display assembly b display bezel c battery d base cover 5 Follow the procedure in After working inside your system Removing the camera 1 Follow the procedure in Before working inside your computer...

Page 25: ... display bezel b display assembly c WWAN card d WLAN card e battery f base cover 4 Follow the procedure in After working inside your system Removing the system board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c memory module d SSD e dock frame f WLAN card g WWAN card h heat sink assembly i power connector port j coin cell k display assembly 25...

Page 26: ...uter 3 d Disconnect the display assembly cable from the computer 4 4 Disconnect speaker cable 1 LED board cable 2 touchpad and system board cable 3 4 and power connector port cable 5 5 To remove the system board a Remove the screws that secure the metal bracket to the system board 1 b Lift the metal bracket 2 c Remove the screws that secure system board to the computer 3 d Lift the system board fr...

Page 27: ...cell battery cables to the connectors on the system board 5 Install the a display assembly b coin cell c power connector port d heat sink assembly e WWAN card f WLAN card g dock frame h SSD i memory module j battery k base cover 6 Follow the procedure in After working inside your computer Removing the keyboard 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover ...

Page 28: ...nect the keyboard cables from the connectors on the system board 1 2 3 4 To remove the keyboard a Remove the screws that secure the keyboard to the computer 1 b Lift the system board from the computer 2 5 Remove the screws that secure the keyboard 1 to the computer and lift the keyboard from the computer 2 28 ...

Page 29: ...ew that secure the keyboard to the system board 4 Connect the keyboard cables to the connectors on the system board 5 Install the a battery b base cover c SSD d WLAN card e WWAN card f memory module g heat sink assembly h coin cell i dock frame j display assembly k power connector port l system board 6 Follow the procedure in After working inside your system 29 ...

Page 30: ...denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation keys The following table displays the system setup navigation keys NOTE For most of the System Setup options changes that you make are recorded but do not take effect until you resta...

Page 31: ...y Available Memory Speed Memory Channels Mode Memory Technology DIMM ASize DIMM B Size Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays Primary Hard Drive M 2 SSD 0 Dock eSATA Device LOM MAC Address Video Controller Vide...

Page 32: ... is enabled by default COM2 COM3 COM4 SATA Operation Allows you to configure the internal SATA hard drive controller The options are Disabled AHCI RAID On This option is enabled by default Drives Allows you to configure the SATA drives on board All drives are enabled by default The options are SATA 1 M 2 PCI e SSD 0 SATA 2 SMART Reporting This field controls whether hard drive errors for integrate...

Page 33: ...o controller By default the Enable Audio option is selected The options are Enable Microphone by default enable Enable Internal Speaker by default enable Keyboard Illumination This field lets you choose the operating mode of the keyboard illumination feature The keyboard brightness level can be set from 0 to 100 The options are Disabled Dim Bright enabled by default Keyboard Backlight with AC The ...

Page 34: ...ty screen options Option Description Admin Password Allows you to set change or delete the administrator admin password NOTE You must set the admin password before you set the system or hard drive password Deleting the admin password automatically deletes the system password and the hard drive password NOTE Successful password changes take effect immediately Default setting Not set System Password...

Page 35: ... Changes is selected Non Admin Setup Changes Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set If disabled the setup options are locked by the admin password TPM 1 2 2 0 Security Allows you to enable the Trusted Platform Module TPM during POST The options are TPM On enabled by default Clear PPI Bypass for Enabled Commands PPI Bypass for ...

Page 36: ...oot feature Disabled Enabled Default setting Enabled Intel Software Guard Extensions This fields specifies you to provide a secured environment for running code storing sensitive information in the context of the main OS The options are Disabled Default Setting Enabled Enclave Memory Size This option sets SGX Enclave Reserve Memory Size The option are 32 MB 64 MB 128 MB Intel Software Guard Extens...

Page 37: ...set All Keys Resets to default setting Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Intel Software Guard Extensions This fields specifies you to provide a secured environment for running code storing sensitive information in the context of the main OS The options are Disabled Default Setti...

Page 38: ...Multi Core Support two cores are enabled If you disable Multi Core Support one core is enabled Enable Multi Core Support Default setting The option is enabled Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature Enable Intel SpeedStep Default setting The option is enabled C States Control Allows you to enable or disable the additional processor sleep states C states Default ...

Page 39: ... the AC power adapter is removed during Standby the system setup removes power from all the USB ports to conserve battery power Enable USB Wake Support Default setting The option is disabled Wireless Radio Control Allows you to enable or disable the feature that automatically switches from wired or wireless networks without depending on the physical connection Control WLAN Radio Control WWAN Radio...

Page 40: ...ove the battery health Disabled Default setting Disabled Primary Battery Charge Configuration Allows you to select the charging mode for the battery The options are Adaptive Standard Fully charges your battery at a standard rate ExpressCharge The battery charges over a shorter period of time using Dell s fast charging technology This option is enabled by default Primarily AC use Custom If Custom C...

Page 41: ...efault Fn Lock Options Allows you to let hot key combinations Fn Esc toggle the primary behavior of F1 F12 between their standard and secondary functions If you disable this option you cannot toggle dynamically the primary behavior of these keys The available options are Fn Lock This option is selected by default Lock Mode Disable Standard Lock Mode Enable Secondary MEBx Hotkey Allows you to speci...

Page 42: ...re capabilities provided by Intel Trusted Execution Technology The TPM Virtualization Technology and Virtualization technology for direct I O must be enabled to use this feature Trusted Execution disabled by default Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch The options are WWAN GPS on WWAN Module WLAN...

Page 43: ...tem Log screen options Option Description BIOS Events Allows you to view and clear the System Setup BIOS POST events Thermal Events Allows you to view and clear the System Setup Thermal events Power Events Allows you to view and clear the System Setup Power events Updating the BIOS It is recommended to update your BIOS System Setup on replacing the system board or if an update is available For lap...

Page 44: ...System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE Your computer is shippe...

Page 45: ...up before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Securi...

Page 46: ...ons to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require us...

Page 47: ...art from that they can be useful as a diagnostic tool when there s a possible failure to the system NOTE The position of the power status light may vary depending on the system The following table lists how to read the LED codes when possible errors occur Table 3 Battery charge LED indicator Amber blinking pattern Problem description Suggested resolution 2 1 CPU CPU failure 2 2 System board BIOS R...

Page 48: ...white color The Battery LED will pause for 3 seconds before the next cycle repeat itself again Battery status lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady white light Tempo...

Page 49: ...C Info Windows 7 click Start right click My Computer and then select Properties System specifications Feature Specification Chipset Skylake DRAM bus width 64 bit Flash EPROM SPI 128 Mbits PCIe bus 100 MHz External Bus Frequency DMI 3 0 8GT s Processor specifications Feature Specification Types Intel Core i3 i5 i7 Intel Smart Cache 3 MB and 4 MB Memory specifications Feature Specification Memory co...

Page 50: ...e in stereo headphones and headset combo connector Speakers Two Internal speaker amplifier 2 W RMS per channel Volume controls Hot keys Video specifications Feature Specification Type Integrated on system board UMA controller Intel HD Graphics 520 540 External display support One HDMI One mDP NOTE Supports one VGA two DP DVI ports through Docking station Camera specifications Feature Specification...

Page 51: ...ort and connector specifications Feature Specification Audio One microphone stereo headphone speakers connector Video One HDMI One mDP Network adapter One RJ 45 connector USB Three USB 3 0 one PowerShare Memory card reader Up to SD4 0 Micro Subscriber Identity Module uSIM card One Docking port One Smart Card One Display specifications Feature Specification HD anti glare Height 181 4 mm 7 14 inches...

Page 52: ...dth 302 8 mm 11 9 inches Diagonal 5 95 mm 0 23 inch Maximum resolution 1920 x 1080 Refresh rate 60 Hz 48 Hz Maximum viewing angles horizontal 80 Maximum viewing angles vertical 80 Pixel pitch 0 144 x 0 144 Keyboard specifications Feature Specification Number of keys United States 82 keys United Kingdom 83 keys Brazil 84 keys Japan 86 keys Touchpad specifications Feature Specification Active Area X...

Page 53: ...Height 6 1 mm 0 24 inch Width 238 00 mm 9 37 inches Weight 290 3 g 0 85 lb Voltage 7 40 VDC Life span 300 discharge per charge cycles Temperature range Operating Charge 0 C to 50 C 32 F to 158 F Discharge 0 C to 70 C 32 F to 122 F Operating 0 C to 35 C 32 F to 95 F Non operating 20 C to 65 C 4 F to 149 F Coin cell battery 3 V CR2032 lithium coin cell AC Adapter specifications Feature Specification...

Page 54: ...40 F to 158 F Physical specifications Feature Specification Front height non touch 17 2 mm 0 68 inch Front height touch 18 20 mm 0 72 inch Back height non touch 19 4 mm 0 76 inch Back height touch 21 8 mm 0 82 inch Width 334 00 mm 13 14 inches Depth 232 0 mm 9 13 inches Weight non touch with 3 cell battery 1 51 kg 3 32 lb Weight touch with 3 cell battery 1 65 kg 3 65 lb Environmental specification...

Page 55: ...90 non condensing Storage 5 to 95 non condensing Altitude maximum Specifications Operating 15 2 m to 3048 m 50 to 10 000 ft 0 to 35 C Non operating 15 24 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 55 ...

Page 56: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...