Dell OptiPlex 9030, Owner'S Manual

Page 1: ...Dell OptiPlex 9030 All In One Owner s Manual Regulatory Model W09C Regulatory Type W09C001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...lay OSD Buttons Board 14 Installing the Power and OSD Buttons Board 15 Removing the System Board Shield 15 Installing the System Board Shield 16 Removing the Converter Board 16 Installing the Converter Board 17 Removing the Coin Cell Battery 18 Installing the Coin Cell Battery 18 Removing the Optical Drive 18 Installing the Optical Drive 20 Removing the Hard Drive 20 Installing the Hard Drive 21 R...

Page 4: ...emoving the System Board 34 System Board Layout 35 Installing the System Board 36 Removing the Display Panel 37 Installing the Display Panel 39 Removing the Camera 40 Installing the Camera 41 3 System Setup 42 Boot Sequence 42 Navigation Keys 42 System Setup Options 43 Updating the BIOS 53 System and Setup Password 54 Assigning a System Password and Setup Password 54 Deleting or Changing an Existi...

Page 5: ...simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an...

Page 6: ...uter 4 Disconnect your computer and all attached devices from their electrical outlets 5 Press and hold the power button while the computer is unplugged to ground the system board 6 Remove the cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted...

Page 7: ...ick Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables bef...

Page 8: ...id using the touchscreen in dusty hot or humid environments NOTE Sudden change in temperature may cause condensation on the inner surface of the glass screen which will disappear after a short time and does not affect normal usage 8 ...

Page 9: ...er System Overview Figure 1 Inside View 1 1 system board shield 2 memory shield 3 I O board shield 4 speaker cover 5 power supply diagnostic board 6 power supply fan 7 converter board 8 power and on screen display OSD buttons board 9 intrusion switch 10 optical drive 11 power supply fan bracket 12 power supply unit 13 VESA mount bracket 9 ...

Page 10: ...hard drive 7 speaker 8 system board 9 processor fan 10 speaker 11 right side lock latch 12 optical drive cable 13 display bracket 14 heatsink assembly Removing the VESA Stand 1 Follow the procedures in Before Working Inside Your Computer 2 Place the computer on a flat surface display side facing downwards 10 ...

Page 11: ... the VESA Stand 1 Align and place the VESA stand on the back of the computer 2 Place and press the VESA cover on the computer until it clicks into place 3 Follow the procedures in After Working Inside Your Computer Removing the Back Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the VESA stand 11 ...

Page 12: ...Back Cover 1 Align the back cover to its original position on the computer 2 Hold locks on both sides to secure the back cover to the computer 3 Install the VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 12 ...

Page 13: ...ith the tab in the system board connector 2 Press down on the memory module until the release tabs spring back to secure them in place 3 Place the memory shield back into its place 4 Install the a back cover b VESA stand 5 Follow the procedures in After Working Inside Your Computer Removing the VESA Mount Bracket 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA st...

Page 14: ...acket on the back of the computer 2 Tighten the screws that secure the VESA mount bracket to the computer 3 Install the a back cover b VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Power and On Screen Display OSD Buttons Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover 14 ...

Page 15: ...ard to remove it from the computer 3 Installing the Power and OSD Buttons Board 1 Insert the power and OSD buttons board into its slot and fix the tape to secure it 2 Connect the cable to the power and OSD buttons board 3 Install a back cover b VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the System Board Shield 1 Follow the procedures in Before Working Inside ...

Page 16: ...alling the System Board Shield 1 Align and place the system board shield on the back of the computer 2 Tighten the screws that secure the system board shield to the computer 3 Install the a VESA mount bracket b back cover c VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Converter Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove th...

Page 17: ...d 2 c Remove the screws that secure the converter board to the computer 3 d Lift the converter board away from the computer 4 Installing the Converter Board 1 Place the convertor board into its place 2 Tighten the screws to secure the converter board to the computer 3 Connect the converter board cable and display backlight cable to the connectors on the converter board 4 Install the a back cover b...

Page 18: ...ut of the computer Installing the Coin Cell Battery 1 Place the coin cell battery into its slot on the system board 2 Press the coin cell battery downward until the release latch springs back into place and secures it 3 Install a system board shield b base cover c VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before W...

Page 19: ...release the optical drive 1 b Slide the optical drive outward to remove it from the computer 2 4 Perform the following steps as shown in the illustration a Disconnect the optical drive cables from the connector on the system board 1 2 b Unthread the cable from the notches of the computer 3 19 ...

Page 20: ...e 3 Lock and secure the optical drive to the computer 4 Install the a back cover b VESA stand 5 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket 3 Unthread the cables from the notches on the hard drive bracket Disconnect the hard drive cables...

Page 21: ... cage away from the computer 2 Installing the Hard Drive 1 For a 3 5 inch hard drive slide the hard drive into the hard drive bracket 2 For a 2 5 inch hard drive tighten the screws that secure the hard drive case to the hard drive Slide the hard drive into the hard drive bracket 3 Align and place the hard drive cage on the computer 4 Tighten the screws that secure the hard drive cage to the comput...

Page 22: ...puter Removing the Intrusion Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Disconnect the intrusion switch cable from the connector on the system board Unthread the cable from the notches on the computer 22 ...

Page 23: ...sion switch cable to the connector on the system board 3 Install a system board shield b VESA mount bracket c back cover d VESA stand 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Discon...

Page 24: ...Inside Your Computer Removing the Heatsink Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Remove the screws that secure the heatsink module to the chassis Lift the heatsink assembly up and remove it from the computer Installing the Heatsink Assembly 1 Align and place the heatsink assembly o...

Page 25: ... Processor Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield 3 Perform the following steps as shown in the illustration a Disconnect the power supply cable from the connector on the system board 1 2 b Unthread the cable from the hooks in the computer 3 25 ...

Page 26: ...o secure the processor fan to the system board 2 Connect the processor fan cable to the connector on the system board 3 Connect the power supply cable to the connector on the system board and thread the cable on the hooks in the computer 4 Install a system board shield b VESA mount bracket c back cover d VESA stand 5 Follow the procedures in After Working Inside Your Computer Removing the Power Su...

Page 27: ...re the power supply fan to the chassis 2 c Lift the power supply fan away from the computer 3 Installing the Power Supply Fan 1 Place the power supply fan on the computer and tighten the screws to secure it to the chassis 2 Align and place the fan duct from the computer 3 Tighten the screw that secures the fan duct to the chassis 4 Install a system board shield b VESA mount bracket c back cover d ...

Page 28: ...er c VESA mount bracket d power supply fan e system board shield f speaker cover 3 Remove the screws that secure the power button board to the I O board shield Disconnect the cable from the power button board and take it away from the I O board shield 4 Remove the screws that secure the power connector to the I O board shield 28 ...

Page 29: ...ten the screws that secure the power connector to the I O board shield 4 Tighten the screws that secure the power button board to the I O board shield 5 Place the I O panel on the computer 6 Install a power supply fan b system board shield c VESA mount bracket d back cover e speaker cover f VESA stand 7 Follow the procedures in After Working Inside Your Computer Removing the Power Supply Unit PSU ...

Page 30: ...ve the screws that secure the power supply unit to the chassis 2 c Slide upwards to release the power supply unit from the chassis 3 d Lift the power supply unit up and remove it from the computer 4 Installing the Power Supply Unit 1 Place the power supply unit on the computer 2 Tighten the screws to secure the power supply unit to the chassis 3 Thread the cable on the hooks in the computer 30 ...

Page 31: ...unt bracket d system board shield e heatsink assembly 3 Press the release lever down and then move it outward to release it from the retention hook that secures it Lift the processor cover and remove the processor from its socket Installing the Processor 1 Insert the processor into the processor socket Ensure the processor is properly seated 2 Press the release lever down and then move it inward t...

Page 32: ...emove the a VESA stand b back cover c VESA mount bracket d system board shield e I O board shield f speaker cover 3 Perform the following steps as shown in the illustration a Disconnect the speaker cables from the connector on the system board 1 b Unthread the cables from the notches 2 32 ...

Page 33: ... speakers on the chassis Tighten the screws that secure the speaker to the chassis 2 Thread the cables on the notches Connect the speaker cables to the system board 3 Install a system board shield b I O board shield c VESA mount bracket d back cover e bottom cover f VESA stand 4 Follow the procedures in After Working Inside Your Computer 33 ...

Page 34: ...move the a VESA stand b back cover c VESA mount bracket d system board shield e memory f optical drive g hard drive h heatsink assembly i power supply unit j input output I O board shield k converter board l power supply fan 3 Disconnect all the cables that are connected to the system board 34 ...

Page 35: ...omputer 1 b Slide the system board to release it from the computer 2 c Lift the system board away from the computer 3 5 Lift and remove the system board from the chassis System Board Layout The following image displays the system board layout of the computer 1 processor socket 2 WLAN connector 3 coin cell battery 35 ...

Page 36: ...ink 20 memory connectors SODIMM sockets Installing the System Board 1 Place the system board on the computer 2 Connect all the cables to the system board 3 Tighten the screws to secure the system board to the base panel 4 Install a power supply fan b converter board c input output I O board shield d power supply unit e heatsink assembly f hard drive g optical drive h memory i system board shield j...

Page 37: ...ntenna module s system board NOTE These instructions are valid only for non touch computers For touch computers the display panel should be disassembled in a clean room environment 3 Perform the following steps as shown in the illustration a Remove the screws that secure the release latch holders to the display panel base 1 b Lift the release latch holders off the display panel base 2 c Remove the...

Page 38: ...4 Unthread all the cables from their tabs on the display panel 5 Remove the screw that secure WEB GND cable Remove the tape from both sides of the display panel 38 ...

Page 39: ...ighten the screws to secure the display bracket to the display panel 2 Place the display panel on the chassis 3 Tighten the screw to secure the WEB GND cable to the chassis 4 Fix the tape on both sides of the display panel 5 Align all the cables through their tabs on the display panel 6 Tighten the screws to secure the latches to the computer 39 ...

Page 40: ...mount bracket r back cover s VESA stand 8 Follow the procedures in After Working Inside Your Computer Removing the Camera 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a VESA stand b back cover c VESA mount bracket d system board shield e input output I O board shield f WLAN card g optical drive h hard drive i intrusion switch j power and OSD buttons board k converter...

Page 41: ...ect the camera cable and fix the latch 3 Install a display panel b system board c power supply fan d heatsink assembly e power supply unit f processor fan g converter board h power and OSD buttons board i intrusion switch j hard drive k optical drive l WLAN card m input output I O board shield n system board shield o VESA mount bracket p back cover q VESA stand 4 Follow the procedures in After Wor...

Page 42: ...on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostic...

Page 43: ...nstalled Memory Available Memory Speed Memory Channel Mode Memory Technology DIMM A Size DIMM B Size PCI Information Displays SLOT1 and SLOT2 Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays SATA 0 SATA 1 LOM MAC Address...

Page 44: ...t settings of the computer Apply Enables you to apply the settings Exit Exits and starts the computer Date Time Allows you to set the date and time The changes to the system date and time takes effect immediately Table 3 System Configuration Option Description Integrated NIC If you enable UEFI network stack UEFI network protocols will be available UEFI network allows pre os and early os networking...

Page 45: ...d to this port is enabled and available for operation system If USB port is disabled the operation system cannot see any device attached to this port Enable Boot Support Rear USB Ports Include options for 6 ports Side USB Potrs Include options for 2 ports All of the options are enabled by default NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Audio Allows ...

Page 46: ...delete the computer password previously called the primary password The drive does not have a password set by default Enter the old password Enter the new password Confirm the new password The successful changes in the password will take effect immediately Internal HDD 0 Password Allows you to set change or delete the password on the computer s internal hard disk drive HDD Successful changes to th...

Page 47: ...is enabled and visible to the operating system TPM Security This option is disabled by default If you enable TPM Security following options will be displayed TPM ACPI support TPM PPI Deprivation Override Deactivate Active Clear TPM PPI Provision Override are shown NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option t...

Page 48: ... admin password is set Enable Admin Setup Lockout This option is disabled by default HDD Protection Support Allows you to enable or disable the HDD Protection feature HDD Protection Support This option is disabled by default Table 5 Secure Boot Option Description Secure Boot Enable This option enables or disables the Secure Boot feature To enable the Secure Boot the computer has to be in UEFI boot...

Page 49: ...Intel TurboBoost mode of the processor This option is enabled by default Disabled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance Enabled Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor Hyper Thread Control Allows you to enable or disable the Hyper Threading technology This option...

Page 50: ... USB Wake Support This option is enabled by default Wake on LAN WLAN This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply This option is disabled by default Block Sleep Thi...

Page 51: ...ion is enabled by default Trusted Execution This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution technology The TPM virtualization technology and Virtualization technology for direct I O must be enabled to use this feature Trusted Execution This option is disabled by default Table 10 Wireless Opti...

Page 52: ...his option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Client Address Method This option specifies how the client obtains its IP address The options are Static IP Uses the static IP address DHCP Obtains IP address using Dynamic Host Configuration Protocol DHCP This option is selected by default NOTE This option is relevant ...

Page 53: ...pport 3 Enter the Service Tag or Express Service Code and click Submit NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen 4 If you are unable to locate or find the Service Tag click the Product Category of your computer 5 Choose the Product Type from the list 6 Select your computer mo...

Page 54: ...word and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press F2 immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter ...

Page 55: ...Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password w...

Page 56: ... Q87 Express chipset Table 15 Memory Feature Specification Type up to 1600 MHz unbuffered non ECC dual channel DDR3L configuration Connectors two internally accessible DDR3L SODIMM sockets Capacity 4 GB and 8 GB Minimum Memory 4 GB Maximum Memory 16 GB Table 16 Video Feature Specification Video Controller Integrated Integrated Intel HD Graphics 4600 4th generation Core i5 i7 DC QC CPUs 2GB AMD Rad...

Page 57: ...r position may increase the earphones or headphones output voltage and therefore the sound pressure level The use of factors influencing the earphones or headphones output other than those specified by the manufacturer e g operating system equalizer software firmware driver etc may increase the earphones or headphones output voltage and therefore the sound pressure level The use of earphones or he...

Page 58: ...OTE It supports dual hard drive Optical drive optional one DVD ROM SATA drive or DVD RW SATA drive Table 22 Ports and Connectors Feature Specification Audio one line out connector at rear one global headset port at side Network adapter one RJ 45 connector USB 2 0 Front Rear Internal 0 side 2 3 USB 3 0 Front Rear Internal 2 side 4 0 Video one display port HDMI one 19 pin output port one 19 pin inpu...

Page 59: ... 56 pounds With stand touch 14 1 kg 30 89 pounds With stand NOTE The weight of your computer may vary depending on the configuration ordered and the manufacturing variability Table 27 Controls and Lights Feature Specification Power button light White light Solid white light indicates power on state blinking white light indicates sleep state of the computer Hard Drive activity light White light Bli...

Page 60: ...is turned on and is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet Table 28 Environmental Feature Specification Temperature range Operating 0 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Operating 20 to 80 non condensing Storage 20 to 80 non condensing Maximum vibration Operating 0 26 ...

Page 61: ...ed support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link b...