Dell OptiPlex GX1p User Manual Download

Page: 23 / 106

System Error Messages: Dell™ OptiPlex™ GX1p

This section lists (in alphabetical order) system error messages that can appear on the monitor screen. These messages can help you find the source of a problem.
Some of these error messages indicate fatal errors. When a fatal error occurs, the system cannot usually be rebooted until an appropriate hardware change has been
made.

Message

Definition

Probable Causes

Address mark not found

BIOS found faulty disk sector or could
not find particular disk sector.

Faulty diskette/tape drive subsystem or
hard-disk drive subsystem (defective
system board).

Attachment failed to respond

Diskette drive or hard-disk drive
controller cannot send data to associated
drive.

Faulty interface cable or connector.

Bad command or file name

Command entered does not exist or is
not in pathname specified.

Bad command.

Bad error-correction code(ECC)

on disk read

Diskette drive or hard-disk drive
controller detected uncorrectable read
error. Indicates a fatal error.

Faulty diskette/tape drive subsystem or
hard-disk drive subsystem (defective
system board).

Controller has failed

Hard-disk drive or associated controller
defective. Indicates a fatal error.

Faulty diskette/tape drive subsystem or
hard-disk drive subsystem (defective
system board).

Data error

System received unrecoverable data-
read error from diskette or hard-disk
drive. Indicates a fatal error.

Faulty diskette, diskette drive, or hard-
disk drive.

Decreasing available memory

Read/write failure during POST prevents
system from using available memory.

Faulty or improperly seated DIMM(s).

Diskette drive 0 seek failure

Diskette drive 1 seek failure

Diskette/tape drive controller could not
locate specific sector or track.

Faulty or improperly inserted diskette,
incorrect configuration settings in System
Setup program, loose diskette/tape drive
interface cable, or loose power cable.

Diskette read failure

Failure occurred while system attempted
to read diskette.

Faulty diskette, faulty or improperly
connected diskette/tape drive interface
cable, or loose power cable.

Diskette subsystem reset

failed

System could not successfully issue reset
command to diskette controller.

Faulty diskette/tape drive controller
(defective system board).

Diskette write protected

Diskette write-protect feature activated.

Diskette write-protected.

Drive not ready

Diskette missing from or improperly
inserted in diskette drive.

Defective, unformatted, or improperly
inserted diskette.

Gate A20 failure

Gate A20 of the keyboard controller
malfunctioned. Indicates a fatal error.

Faulty keyboard controller (defective
system board).

General failure

Operating system cannot execute
command.

Operating system corrupted or not
installed properly.

Hard disk controller failure

Hard disk drive read failure

Hard disk failure

Hard-disk drive failed to initialize.
Indicates a fatal error.

Incorrect configuration settings in System
Setup program, improperly connected
hard-disk drive cable, faulty hard-disk
drive controller subsystem on the hard-
disk drive, or loose power cable.

Invalid configuration

information - please run SETUP

program

System Setup program contains
incorrect system configuration settings.

Incorrect configuration settings in System
Setup program or faulty battery.

Keyboard clock line failure

Keyboard failure

System cannot communicate with
keyboard. Indicates a fatal error.

Loose or improperly connected
keyboard cable connector, defective
keyboard, or defective keyboard/mouse
controller (defective system board).

Keyboard controller failure

Keyboard/mouse controller failed.
Indicates a fatal error.

Defective keyboard/mouse controller
(defective system board).