Solving Problems
169
Is the device working properly?
Yes.
You need a new device cable.
Contact Dell
for technical
assistance.
No.
Go to step 5.
5
Turn off the computer and the device, swap the device with a
comparable working device, and then turn on the computer and the
device.
Is the device working properly?
Yes.
You need a new device.
Contact Dell
for technical assistance.
No.
Contact Dell
for technical assistance.
Mouse Problems
Basic Checks:
•
Disconnect the cable from the computer and check the cable
connector for bent or broken pins. Check for damaged or frayed cables.
•
If the cable is not damaged, make sure that it is firmly connected to
the computer.
•
Reinstall the mouse driver for your operating system.
•
Restart the computer.
If the problem still exists after you complete the basic checks, fill out the
Diagnostics Checklist as you perform the following steps:
1
If you are using a PS/2 mouse, enter system setup and make sure that
Mouse Port
under the
Integrated Devices
option is set to
On
. Then
exit system setup properly to save the information, and reboot the
computer.
Is the device working properly?
Yes.
The problem is resolved.
No
. Go to step 2.
2
If you are using a PS/2 mouse, run the
Mouse
test in the
Pointing
Devices
device group in the
Dell Diagnostics
.
Did the tests complete successfully?
Yes
. Go to step 3.
Summary of Contents for OptiPlex GX50
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell OptiPlex GX50 Systems User s Guide ...
Page 10: ...x Contents ...
Page 40: ...38 Abo u t You r C o mp u t er w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 113: ...Installing Upgrades 111 1 Floppy drive cable 2 Lever 1 2 ...
Page 117: ...Installing Upgrades 115 S ma l l D es k t op C om p u te r Small Mini Tow er Comput er ...
Page 136: ...134 Ins ta l l i n g Up g r a d es w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 154: ...152 Microsoft Windows XP Features w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 162: ...160 Te c h n ic a l Sp e c if ic a tio n s w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 210: ...208 So lv ing Pr o ble m s w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 232: ...230 Ge tt ing Help w w w d e l l c o m s u p p o r t d e l l c o m ...