Solving Problems
173
4
Close the computer cover
, reconnect the computer and devices to
their electrical outlets, and turn them on.
Does the floppy-drive access light blink during the boot routine?
Yes.
Go to the next question.
No.
Contact Dell
for technical assistance.
Does the computer display a drive error message?
Yes.
See "
Computer Messages
" for an explanation of the message, and
then go to step 5.
No.
The problem is resolved.
5
Insert a bootable floppy into the floppy drive and reboot the computer.
Does the drive boot the operating system?
Yes.
The problem is probably resolved. If you continue to experience
trouble,
contact Dell
for technical assistance.
No.
Contact Dell
for technical assistance.
Hard Drive Problems
Basic Checks:
•
If you hear an unfamiliar scraping or grinding sound when a drive is
accessed, there could be a hardware malfunction.
Contact Dell
for
technical assistance.
•
When you turn on the computer, you can hear drive activity during
the boot routine. If your computer does not boot,
contact Dell
for
technical assistance.
•
Test the hard drive by using one of the following methods:
– For Windows XP, run the
chkdsk
utility by following these steps:
Click the
Start
button, select
Shutdown
, and then click
Restart
the Computer
.
At the
C:
prompt, type:
CD\Windows\Command
and press
<Enter>.
Type
chkdsk
and press <Enter>.
This utility creates and displays a status report and lists and
corrects errors on the disk.
Summary of Contents for OptiPlex GX50
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell OptiPlex GX50 Systems User s Guide ...
Page 10: ...x Contents ...
Page 40: ...38 Abo u t You r C o mp u t er w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 113: ...Installing Upgrades 111 1 Floppy drive cable 2 Lever 1 2 ...
Page 117: ...Installing Upgrades 115 S ma l l D es k t op C om p u te r Small Mini Tow er Comput er ...
Page 136: ...134 Ins ta l l i n g Up g r a d es w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 154: ...152 Microsoft Windows XP Features w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 162: ...160 Te c h n ic a l Sp e c if ic a tio n s w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 210: ...208 So lv ing Pr o ble m s w w w d e l l c o m s u p p o r t d e l l c o m ...
Page 232: ...230 Ge tt ing Help w w w d e l l c o m s u p p o r t d e l l c o m ...