Dell OptiPlex VDI Blaster Edition, Administration Manual

Page 1: ...Windows Embedded Standard 7 WES7 Administration Guide ...

Page 2: ...de PowerEdge PowerVault PowerConnect OpenManage EqualLogic KACE FlexAddress and Vostro are trademarks of Dell Inc Microsoft Windows Windows Server MS DOS and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the U...

Page 3: ...6 WES7 Features 6 WES7 Installation 7 Understanding Your Thin Client 8 Users and Groups 8 Creating New User Accounts 10 File Based Write Filter FBWF 12 Installing MUI Packs 17 Setting a Language 19 Using Your Thin Client 31 Customizing Your Thin Client 31 Thin Client Options 33 ...

Page 4: ...ra 37 Installing a CD ROM 39 Uninstalling Software 40 Uninstalling or Updating a Media Device 40 Freeing Local Drive Space 41 Adding Dual Monitors 42 Networking 43 Setting Static Dynamic IP 43 Naming Your Thin Client Joining a Domain or Workgroup 44 Using Connections 46 Using Remote Desktop 46 Using Citrix ICA 47 Using VMware View 49 ...

Page 5: ...Contents 5 OS Build Date Echo Agent and Re Imaging 50 Verifying OS Build Date 50 Verifying the Echo Agent Version and Status 51 Re Imaging the Thin client 52 Getting Help 53 Contacting Dell 53 ...

Page 6: ... Thin Client DirectX 11 for 3D and full color video and supports both digital and analog television for streaming your favorite shows or even video recording Modern Networking WES7 can connect to hosted desktops using the industry s best protocols PCoIP Citrix RDP 7 1 compatibility with RemoteFX and VMware View WES7 also uses 802 11 802 1X and WPA2 for wireless connections and protection Plug and ...

Page 7: ... Management Dell OptiPlex thin clients with WES7 can be easily managed with Devon IT Echo Management Console Dell Edition More information can be found at support dell com WES7 Installation Windows Embedded Standard 7 operating system is preinstalled on WES7 based systems from Dell A USB Re Imaging Utility is available at support dell com if you need to reinstall the operating system ...

Page 8: ...ete and edit each of the users settings whenever needed User Account The User account is the account that will automatically log in at every boot It is also the account that should be used for guests or any user what should be prohibited from modifying the thin client or its local drive in any way There is no password on this account by default The User account holder can change his or her account...

Page 9: ...the User account with some additional icons on the desktop Unlike the User account s the Administrator account can Install and uninstall hardware and software Create and delete user accounts on the terminal Create account passwords for user accounts on the terminal Change names pictures and passwords Change a user s account type to administrator account NOTE The Administrator account cannot change...

Page 10: ...s This section details how to create new users You must first log in using the Administrator user or an account with administrator privileges 1 Select Start Control Panel 2 Select User Accounts 3 Select Add or remove user accounts 4 Select Create a new account ...

Page 11: ...ts due to their low power consumption low cost and productivity many developers have scrambled to create new and more efficient ways to centrally manage and reconfigure thin client terminals Echo is the latest in thin client management software With the Echo virtual appliance you can use broadcast and IP Range Walk to discover the thin clients then remotely reboot add connections and settings add ...

Page 12: ...is barrier to protect and manage the terminal s actual local drive from unwanted changes The terminals can also be managed remotely from another terminal using the Echo Thin Client Management Software Both ideas are introduced in this section Write Filters A write filter allows the user to decide which files are saved to the local drive and which files or changes are discarded Use the write filter...

Page 13: ...your system immediately back to the state it was in when you enabled it like a restore point As long as your FBWF is enabled it is in a safe state It stays safe because it writes all changes made on the system on an overlay in the RAM memory cache An overlay can be thought of as a protective layer over the disk All changes made to the disk are written on the transparent layer instead of the actual...

Page 14: ... set for the Persistent Registry and Documents and Settings for all users This means any changes made under the C Documents and Settings folder such as desktop icons start menu items and browser favorites will be written directly to the flash device immediately and without overlay protection What is Persistence Persistence in its simplest definition is the term used to describe data on a local dri...

Page 15: ... is adequate space on the flash media To install additional software applications 1 Log in as an Administrator Click Start All Programs FBWFGUI 2 Temporarily disable the write filter by clicking the Disable FBWF button and press the Apply button 3 Reboot the terminal 4 Log in again as Administrator and install the new software ...

Page 16: ... Launch the FBWF Manager and click the Enable FBWF button Also make sure to re enable the Basic Exclusions For default exclusions this would mean selecting the buttons for Enabled Documents and Settings for Everyone and the Enabled Persistent Registry 7 Click Apply and Reboot the terminal one last time ...

Page 17: ...ver the network due to disk size limitations NOTE Installing a MUI pack will reboot the system so be sure to save and close all programs before starting the process to avoid losing your work To install a MUI pack 1 Log in as an Administrator Click Start All Programs FBWFGUI 2 Temporarily disable the write filter by clicking the Disable FBWF button and press the Apply button 3 Reboot the terminal 4...

Page 18: ...s being copied Be sure to leave it open 8 A dialog box will open and keep track of the files as they are installed 9 Once the installation is completed the system will reboot Make sure to let the system reboot itself without interruption or the installation process may be unsuccessful ...

Page 19: ...Understanding Your Thin Client 19 Setting a Language To change your display language in WES 7 1 Launch your Control Panel and under Clock Language and Region choose Change display language ...

Page 20: ...20 Understanding Your Thin Client 2 In the Keyboards and Languages tab choose your display language from the drop down menu We will use Spanish for our demonstration ...

Page 21: ...Understanding Your Thin Client 21 3 Next click the Change keyboards button Here we can add a new keyboard IME configuration Click the Add button ...

Page 22: ...t 4 Choose your language and keyboard setting here Some languages have multiple different keyboard layouts The first selection is usually the desired selection but you can add as many as you want After making your selection s click OK ...

Page 23: ...Understanding Your Thin Client 23 5 Your new keyboard layout should appear in the Installed services section To make it your new default setting select it from the drop down menu above ...

Page 24: ...24 Understanding Your Thin Client 6 In the Formats tab choose your language country from the drop down menu ...

Page 25: ...Understanding Your Thin Client 25 7 In the Location tab select the country location you are in ...

Page 26: ...26 Understanding Your Thin Client 8 In the Administrative tab click the Change system locale button ...

Page 27: ...standing Your Thin Client 27 9 Windows will ask you if you would like to apply your region and language settings Click Apply 10 In the drop down menu choose the language country that you are in and click OK ...

Page 28: ...28 Understanding Your Thin Client 11 When Windows asks you to restart click Cancel ...

Page 29: ...n Client 29 12 Returning to the Administrative tab click the Copy Settings button Select both check boxes to ensure that all accounts including the system account are set to your desired language input configuration Click OK ...

Page 30: ...erstanding Your Thin Client 13 Again Windows will ask if you would like to restart Click Restart now When the machine reboots your machine will be configured to your language location keyboard style of choice ...

Page 31: ...ions on your thin client to fit the needs of your business or your home Disabling the Automatic Log In 1 Holding down the Windows button press R to access the Run dialogue box 2 Check the box that says Users must enter a user name and password to use this computer Select Administrator account and then click Apply to save all changes ...

Page 32: ...ive The taskbar is the focus point of the Windows operating systems since Windows 95 It is the bar located at the very bottom of the desktop and it houses the Start button system tray and the current time The taskbar also shows all of the currently running programs If the user is running Internet Explorer Microsoft Word and the Control Panel there would be at least three shortcuts in the taskbar r...

Page 33: ... connect to a VMware View server which in turn provides the end user with their own virtual desktop session Lastly you may connect with Internet Explorer to surf the web This can be used for several purposes Connect to web applications e g a webmail server Connect to a connection broker web interface e g Citrix Online Plug in System Settings These are the display sound keyboard mouse printer and d...

Page 34: ...s displays the current IP address assigned to the terminal MAC Address displays the current MAC address assigned to the terminal Hostname displays the name assigned to the terminal Network Tools allows you to run diagnostics test with the network connection and to check on the current status of the network connection ...

Page 35: ... terminal Operating System displays the name of the image or operating system that is in use Processor displays the processor that the terminal is using Memory displays the total internal memory of the thin client DOM Size displays the total storage capacity size of the terminal Hardware Model displays the name of the terminal in use ...

Page 36: ...Play printer that connects with a USB there is no need for installation of any sort Simply plug in the printer to the terminal using the USB and follow the on screen instructions If the printer does not automatically install itself you will have to manually install the drivers 2 You can insert a USB flash drive or a CD on an external drive that contains the printers drivers into the terminal If yo...

Page 37: ...tically 2 If the device is not Plug and Play ready you may have to install the drivers manually You can insert a USB flash drive or a CD on an external drive that contains the device s drivers into the terminal If you do not have the drivers available on a media device search the manufacturer s website and download the correct driver that is compatible with your scanner or camera model and the ope...

Page 38: ...ompted to find the driver file for the device Click Browse and locate the driver file from Step 2 Once the installation is complete your thin client will recognize the device 5 Click the Finish button to exit the New Hardware Wizard and complete installation A restart may be required ...

Page 39: ...les are downloaded or copied plug the storage or flash device into the thin client 2 Select Start Control Panel Under Hardware and Sound select Add a device A wizard will appear to guide you through the installation process 3 At some point the wizard will ask you to select the specific driver file for your CD ROM Click Browse to locate the directory that stores the driver files from the manufactur...

Page 40: ...rom the terminal use the following procedure 1 To uninstall devices access the Add or Remove Devices window by using the following path Select Start Control Panel 2 Under Hardware and Sound select View devices and printers to list all devices connected to the terminal To uninstall highlight the device and click Remove device at the top context menu 3 Another way to uninstall devices or update your...

Page 41: ...nd then click the Uninstall option to start uninstalling 4 After you confirm the uninstall process of the software a progress bar will appear showing the status of the update After the bar reaches completion the program should be removed from your terminal Using Disk Cleanup Disk Cleanup is a utility that finds temporary files old compressed files or other non important files and sorts them into t...

Page 42: ...tach the splitter to the DVI port of the terminal Connect the monitors to the other ends of the cable and then power on the terminal 2 Power the unit back on and once the desktop appears right click and select Screen Resolution 3 Click the Detect button The single monitor will change to two monitors in the display appearance box You can also use the Multiple displays dropdown to select Extend thes...

Page 43: ...roll to the bottom of the dialogue box with the down arrow and highlight the Internet Protocol Version 4 TCP IPv4 option 4 Once the TCP IPv4 option is highlighted click Properties again This will bring up your IP properties window 5 Choose Use the following IP address Complete the information boxes with your desired static IP subnet mask default gateway and DNS server s 6 Click OK when all fields ...

Page 44: ...work duplicate names could occur Always check with your network administrator before renaming a terminal 4 After naming your terminal click the OK button to confirm your rename In most cases your terminal will require a reboot Joining a Domain or Workgroup 1 Select Start Control Panel System and Security System To continue select the Advanced system settings on the left hand sidebar 2 Click the Co...

Page 45: ...and configures the system accordingly 1 Select Start Control Panel System and Security System 2 Under the Computer name domain and workgroup settings category click Change settings 3 On the Computer Name tab click the Network ID button The Join a Domain or Workgroup Wizard will appear 4 Answer the questions to configure your Domain or Workgroup Click Finish and reboot your terminal to apply the ch...

Page 46: ...p does not have an RDP icon you can also use the following path Start All Programs Accessories Remote Desktop Connection 2 In the Computer box type in the IP address of your RDP server and your user name If your user name requires a domain you can type your name in the format DOMAIN username 3 Clicking the Options arrow at the bottom of the RDP window will allow you to set custom options available...

Page 47: ...tilize the Citrix ICA protocol ICA Independent Computing Architecture allows non Windows systems Macintosh X terminals UNIX workstations etc to access Windows based applications Using the Citrix Online Plug in 1 To launch the Citrix Online Plug in open Internet Explorer and enter the IP address of your Xen Server in the address bar 2 Enter in the Username Password and Domain 3 Left click the deskt...

Page 48: ... this is your first time loading the Citrix Online Plug in you will be taken to a screen that asks you to Click Download to Access Your Desktop Along the right hand side of the page click on Already Installed to be taken to step 3 ...

Page 49: ...ware VMware View Client 2 In the bar that says Connection Server type the IP address of your VMware server and click Connect 3 Click the Options button at the bottom right to configure more advanced options like auto connections or specifying which ports to use After you are finished hit the Connect button to access the log in screen 4 Type your User name and Password and select a Domain After cli...

Page 50: ...ient 1 After the boot process has been completed log in to the Administrator account 2 Use to path Start Control Panel System and Security System Select the Advanced system settings on the left sidebar 3 Under the Advanced tab select Environment Variables 4 Scroll down to the bottom of the window The build date will be listed as example WEBBUILDDATE 04 15 2011 1 30 57PM ...

Page 51: ...rt Control Panel Under Programs select Uninstall a program 3 The Echo agent will be the installed program labeled DeTOS Agent month date year as shown above 4 To verify the status of the Echo Agent use the path Start Control Panel System and Security Administrative Tools Finally double click Services 5 Scroll down to the DeTOS Agent Service The DeTOS Agent status must be Started and the startup ty...

Page 52: ...52 OS Build Date Echo Agent and Re Imaging Re Imaging the Thin client For information about re imaging your thin client please consult the Re Imaging guide which can be found at support dell com ...

Page 53: ...l for sales technical support or customer service issues 1 Visit support dell com NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip or Dell product catalog 2 Click your country region at the bottom of the page For a full listing of country region click All 3 Click All Support from Support menu 4 Select the appropriate servi...