Reinstallation sequence for drivers and
applications
Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the
correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device
driver if you are encountering issues with a specific device.
For more information, see the Dell knowledge base article
.
NOTE:
The Windows operating system includes touchpad drivers; no other touchpad-driver installation is required.
NOTE:
The Windows operating system includes the webcam drivers; no additional webcam-driver installation is required.
For video capture or streaming, users can install webcam software available from third-party providers.
Dell recommends installing drivers or applications in the following sequence.
AMD chipset device software
The Windows operating system may not include the updated AMD chipset device software for Dell computers. The AMD chipset
device software is available on Dell’s support site
.
Downloading and installing the chipset driver
1. Turn on your computer.
2. Go to
.
3. Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE:
If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4. Click
Drivers & downloads
>
Find it myself
.
5. Scroll down the page and expand
Chipset
.
6. Click
Download
to download the chipset driver for your computer.
7. After the download is complete, navigate to the folder where you saved the chipset driver file.
8. Double-click the chipset driver file icon and follow the instructions on the screen.
Critical Microsoft Knowledge Base (KB) updates
Dell recommends installing all the latest available KB updates from the latest Windows Service Pack. Service packs are
automatically downloaded and installed when Windows Updates are enabled and can also be manually downloaded and installed
from the Microsoft support site. For more information, see
.
Media-card reader driver
The Windows operating system does not include the media-card reader driver. Install the Realtek driver that is available for
download from
.
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Reinstallation sequence for drivers and applications