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Safety and Regulatory Information

 

  

Safety Information

  

Regulatory Information

Safety Information

NOTICE: 

Read and follow all safety instructions in your 

Owner's Manual

 prior to setting up and

operating your printer.

Regulatory Information

FCC Notices

Federal Communications Commission (FCC) compliance information
statement

Your printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

Consult your service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.

Summary of Contents for P1500

Page 1: ... 6 Paper guide 2 Tray 1 7 Operator panel lights 3 Front paper support 8 Front output door 4 Manual feed 9 Optional 250 sheet tray 5 Top output bin To order replacement toner cartridges contact Dell at www dell com supplies NOTE Dell does not recommend that you use toner cartridges from a third party refiller Print quality and printer reliability cannot be guaranteed if you do For best results use ...

Page 2: ...GY STAR Partner Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own UNITED STATES GOVER...

Page 3: ... drivers or access your documentation Readme files may be included on your CD to provide last minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians Safety information How to set up and use my printer Warranty information Owner s Manual NOTICE Read and follow all safety instructions in your Owner s Manual prior to settin...

Page 4: ...chnicians and online courses Upgrades Upgrade information for components such as memory Customer Care Contact information order status warranty and repair information Downloads Drivers Reference Printer documentation and product specifications You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tool...

Page 5: ...onitor launches when you send a print job to the printer and only appears on the computer screen when an error or warning occurs Printing Status window The Printing Status window displays the status of the printer Printer Ready Printer Offline and Error Check Printer and the name of the job when you send a job to print The Printing Status window also displays the level of toner so you can Monitor ...

Page 6: ... ordering from the Web Choose your printer model from the drop down list on the screen a Enter your Dell printer Service Tag number in the field provided b 2 Your Service Tag number is located on your printer Click Visit Dell s cartridge ordering web site c If ordering by phone call the number that appears under the By Telephone heading 3 ...

Page 7: ...tings Configuration sheet Choosing the right cable Understanding printer features Your Dell Laser Printer P1500 offers the following features 1 Rear paper support 6 Paper guide 2 Tray 1 7 Operator panel lights 3 Front paper support 8 Front output door 4 Manual feed 9 Optional 250 sheet tray 5 Top output bin ...

Page 8: ...e width of the media in tray 1 and the manual feed Operator panel lights Check the status of your printer Top output bin Stack printed documents face down Front output door Print on specialty media such as card stock or labels Optional 250 sheet drawer Increase your paper capacity Using the operator panel buttons The operator panel has six lights and two buttons Press and release Continue to resum...

Page 9: ...tinue as you turn the printer on 3 All the lights cycle Release Continue 4 Close the upper front door 5 The light sequence that represents the Home menu is displayed 6 Press and release Continue until all the lights cycle 7 A Printer Settings Configuration sheet prints Choosing the right cable Your Dell Laser Printer P1500 interconnection cable must meet the following requirements Connection Cable...

Page 10: ... setting conserves toner Reduce paper consumption by printing on both sides of the paper Ordering replacement toner cartridges To order replacement toner cartridges contact Dell at www dell com supplies In addition to the toner level indicator that is displayed each time you send a job to print the printer operator panel light sequences tell you about the status of your supplies When the Toner Low...

Page 11: ...isfactorily replace the toner cartridge NOTE Dell does not recommend that you use toner cartridges from a third party refiller Print quality and printer reliability cannot be guaranteed if you do For best results use Dell supplies Replacing the toner cartridge Removing the old toner cartridge Use the finger tab to pull down the printer cover 1 2 ...

Page 12: ...antee print quality or printer reliability if you use refilled cartridges from a third party The printer warranty does not cover damage caused by using refilled cartridges Installing the new toner cartridge Take the new toner cartridge out of the bag 1 Pull off the plastic piece attached to the ends of the toner cartridge and remove the foam protective liner 2 NOTE Do not touch the photoconductor ...

Page 13: ... either side of the toner cartridge with the corresponding arrows in the printer a Holding the handle tilt the cartridge down and guide it between the toner cartridge grooves b 4 CAUTION Avoid touching the fuser it may be hot 1 Fuser Push down on the cartridge until it is firmly in place c Close the printer cover 5 ...

Page 14: ...idge Do not remove the toner cartridge from its packaging until you are ready to install it Store toner cartridges in the same environment as the printer Do not remove the toner cartridge from the printer except to replace it or to clear a paper jam ...

Page 15: ...Printing Using the operator panel lights Setting up a print job Canceling a print job Sharing printers Using the operator panel lights The operator panel has six lights and two operator panel buttons ...

Page 16: ...s a jam Error light is on Cover is open or the toner cartridge is not installed Press Continue light is on Prompts you to press Continue to resume printing Error light and Press Continue light are both on Alerts you that a secondary error occurred Setting up a print job Once your printer is set up and your drivers are installed you are ready to print For example if you have plain paper loaded in t...

Page 17: ...ed 1 From the File menu select Print or Printer Setup to open your printer driver 2 In the Print Setup dialog box click Properties Options or Setup depending on the program and select the size of envelope you want from the Paper Type setting 3 Change Orientation to Landscape 4 In the Print dialog box click OK 5 NOTE To change printer settings not available from your printer driver install the Loca...

Page 18: ... to print the job 4 A list of print jobs appears Select the job you want to cancel 5 Press the Delete key on the keyboard 6 Sharing printers Setting up the printer for sharing Windows 95 98 NT 4 0 Windows Me and Windows 2000 Click Start Settings Printers 1 Select the printer you just created 2 Click File Sharing 3 Check the Shared check box and then enter a name in the Shared Name text box 4 In th...

Page 19: ...k Neighborhood Find the host name of the server and look for the shared name you assigned to the printer 6 The printer is now shared and ready to be installed on network clients Installing a shared printer on network clients Using the point and print method This method is usually the best use of system resources The server handles driver modifications and the print job processing This lets network...

Page 20: ...Printer to launch the Add Printer wizard 2 Click Network Print Server 3 Select the network printer from the Shared printers list If the printer is not listed enter the path of the printer in the text box 4 The path will look similar to the following server host name shared printer name The server host name is the name of the server computer that identifies it to the network The shared printer name...

Page 21: ...b Click File Properties c On the General tab click Print Test Page d When a test page prints successfully printer installation is complete ...

Page 22: ...ources Your printer has two standard paper sources an automatic paper feeder tray 1 which holds up to 150 sheets of plain paper and a single sheet manual feed Use tray 1 for most print jobs Use the manual feed for a single piece of paper transparency envelope label or index card 1 Paper support 5 Manual feed 2 Paper support 6 Front output door 3 Tray 1 7 Optional 250 sheet tray 4 Top output bin ...

Page 23: ...s a straight through paper path for special media such as transparencies envelopes labels card stock or index cards reducing curling and potential paper jams To increase paper capacity you can purchase the optional 250 sheet tray Loading paper Tray 1 Extend the rear paper support until you hear a click 1 2 ...

Page 24: ...Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again 2 If loading letterhead paper insert letterhead with the top of the page pointing down facing you 3 ...

Page 25: ...up to 200 C 392 F without melting or releasing hazardous emissions Slide the paper guides against the edges of the paper 4 Extend the front paper support on the top output bin until you hear a click If you are printing on legal size paper completely extend the front paper support 5 ...

Page 26: ... Use the manual feed to print one sheet of paper at a time If loading letterhead paper insert one sheet of letterhead with the top of the page pointing down facing you 1 Slide the paper guides flush against the edges of the paper 2 Select the paper size and type from your software program 3 4 5 ...

Page 27: ...esume printing 5 When the Load Paper light blinks and the Press Continue light comes on place another sheet in the manual feed 6 Press Continue 7 Optional 250 sheet tray Grasp the tabs on either side of the tray and pull it completely out of the printer 1 2 ...

Page 28: ...Before loading paper push down on the metal plate until it locks into place 2 If loading A4 or legal size paper extend the paper support 3 ...

Page 29: ...an the sheets on all four sides and flex them again 4 If loading letterhead paper insert letterhead face down with the top of the page entering the printer first 5 Do not exceed the stack height indicator overfilling the tray may cause paper jams 6 ...

Page 30: ...ng flat in the tray 7 Slide the paper guides flush against the edges of the media 8 Reinstall the tray firmly into the printer 9 If the tray is not pushed all the way in the paper may not feed properly Select the paper size from your software program 10 Start your print job 11 ...

Page 31: ...n printing on transparencies use transparencies designed for laser printers Tray 1 Extend the rear paper support until you hear a click 1 To reduce curling or potential jams open the front output door for a straight paper path 2 3 ...

Page 32: ...es must be able to withstand temperatures of 200 C 392 F without melting or releasing hazardous emissions Slide the paper guides against the edges of the transparencies 5 Select the paper type from your software program 6 Start your print job 7 Manual feed Use the manual feed to print one transparency at a time To reduce curling or potential jams open the front output door for a straight paper pat...

Page 33: ...nsparency 2 Select the paper size and type from your software program 3 Start your print job 4 Press and release Continue to resume printing 5 When the Load Paper light blinks and the Press Continue light comes on place another transparency in the manual feed 6 ...

Page 34: ...Press Continue 7 Loading envelopes Load up to 10 envelopes in tray 1 or load envelopes one at a time in the manual feed Tray 1 Extend the rear paper support until you hear a click 1 2 ...

Page 35: ...ray 1 and adjust the paper guides to fit the width of the envelopes 3 NOTE Use envelopes that can withstand temperatures of 200 C 392 F without sealing excessive curling wrinkling or releasing hazardous emissions Select the paper type from your software program 4 Start your print job 5 Manual feed ...

Page 36: ...at a time from the manual feed Open the front output door for a straight paper path 1 Load an envelope in the center of the manual feed and adjust the paper guides to fit the width of the envelope 2 Select the paper size and type from your software program 3 Start your print job 4 Press and release Continue to resume printing 5 6 ...

Page 37: ...e in the manual feed 6 Press Continue 7 Loading labels For occasional label printing use paper labels designed for laser printers You can load labels one at a time from the manual feed or you can load up to 10 sheets of labels in tray 1 Tray 1 Extend the rear paper support until you hear a click 1 ...

Page 38: ...ams open the front output door for a straight paper path 2 Flex the sheets back and forth to loosen them fan the sheets on all four sides and flex them again 3 Load up to 10 label sheets with the side you want to print on facing you 4 ...

Page 39: ...ions Slide the paper guides against the edges of the label sheets 5 Select the paper size and type from your software program 6 Start your print job 7 Manual feed Use the manual feed to print one label sheet at a time If you experience problems feeding labels in tray 1 try printing one sheet at a time from the manual feed 1 ...

Page 40: ...end the front paper support on the top output bin until you hear a click 1 Open the front output door for a straight paper path 2 Load the label sheet with the side on which you want to print facing you 3 ...

Page 41: ...sheet 4 Select the paper size and type from your software program 5 Start your print job 6 Press and release Continue to resume printing 7 When the Load Paper light blinks and the Press Continue light comes on place another label sheet in the manual feed 8 ...

Page 42: ...nal printing on index Bristol or tag card stock load up to 10 sheets of card stock or index cards in tray 1 Load one sheet of card stock or one index card at a time in the manual feeder Tray 1 Extend the rear paper support until you hear a click 1 2 ...

Page 43: ...dex cards with the print side facing you 3 NOTE Use card stock with a pressure of 25 psi that can withstand temperatures of 200 C 392 F without releasing hazardous emissions Slide the paper guides against the edges of the card stock 4 Select the paper size and type from your software program 5 Start your print job 6 ...

Page 44: ...blems feeding index cards in tray 1 try printing them one at a time from the manual feed Open the front output door for a straight paper path 1 Load an index card with the print side facing you 2 Slide the paper guides against the edges of the index card 3 Select the paper size and type from your software program 4 5 ...

Page 45: ...Printing on both sides of the paper Printing on both sides of the paper reduces printing costs Select Duplex from your printer driver to format your job to print every other page of the document first Once the first side of your job prints the Load Paper light comes on and the Press Continue light blinks Follow the instructions from your driver pop up menu to print the corresponding back side to e...

Page 46: ...se tray 1 to print the second side You can also choose how you want your job duplexed Long Edge or Short Edge Long Edge means pages are bound along the long edge of the page left edge for portrait top edge for landscape 1 Portrait 2 Landscape 3 Back of sheet 4 Front of next sheet Short Edge means pages are bound along the short edge of the page top edge for portrait left edge for landscape ...

Page 47: ...1 Portrait 2 Landscape 3 Back of sheet 4 Front of sheet ...

Page 48: ...on on what it means and what you can do Common light sequences Ready Data Toner Low Load Paper Paper Jam Error Press Continue Printer condition Click here for more information Ready Power Saver The printer is ready to receive and process data Ready and toner low Power saver and toner low The printer is ready to receive and process data In addition the toner in the toner cartridge is getting low No...

Page 49: ...ng a test page In addition the toner in the toner cartridge is getting low Waiting The printer is waiting until a print timeout occurs or until it receives additional data Waiting and toner low The printer is waiting until a print timeout occurs or until it receives additional data In addition the toner in the toner cartridge is getting low Flushing Resolution reduced The printer is flushing corru...

Page 50: ...artridge is not installed The toner cartridge is not installed or the printer detects a toner cartridge error Change invalid toner cartridge The toner cartridge you are using was not designed for your printer Hex Trace Ready The printer is in the Ready mode and Hex Trace is active Hex Trace Ready and toner low The printer is in the Ready mode Hex Trace is active and the toner in the toner cartridg...

Page 51: ...nt collation area The printer memory does not have the free space necessary to collate the print job Memory full The printer is processing data but the memory used to store pages is full Complex page The page may not print correctly because the print information on the page is too complex Short paper The paper length is too short to print the formatted data Font error The printer has received a re...

Page 52: ...id Error communicating with the host computer The printer has lost the connection to an external print server also called an external network adapter or ENA Network interface errors The printer cannot establish communication with the network Secondary error code light sequences for jams Ready Data Toner Low Load Paper Paper Jam Error Press Continue Printer condition Click here for more information...

Page 53: ... If you want to change the Power Saver setting it can only be set from the Local Printer Setup Utility see Using the Local Printer Setup Utility What this light sequence means The printer is ready to receive and process data In addition the toner in the toner cartridge is getting low What you can do Send a print job Press and release Continue to print the menu settings page for a list of current p...

Page 54: ...ot ready to receive or process data or the printer ports are offline In addition the toner in the toner cartridge is getting low What you can do Press and release Continue to return to the Ready or Busy state Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer What this light sequence means The printer is busy receiving and processing data or printing The pr...

Page 55: ... and hold Cancel to reset the printer Defragmenting flash formatting flash or programming flash Wait for the message to clear NOTICE Do not turn the printer off while this message is displayed Printing a directory a font list menu settings pages or Print Quality Test Pages Wait for the pages to print The Busy message is displayed as the pages print The Ready Data light is on when printing stops Pr...

Page 56: ...s and hold Cancel to reset the printer What this light sequence means The printer is waiting until a print timeout occurs or until it receives additional data What you can do Press and release Cancel to cancel the print job Press and release Continue to print the contents of the print buffer Press and hold Cancel to reset the printer What this light sequence means The printer is waiting until a pr...

Page 57: ...Cancel to reset the printer What this light sequence means The printer is flushing corrupted print data The printer is processing data or printing pages but the resolution of a page in the current print job is reduced from 600 dots per inch dpi to 300 dpi in order to prevent a memory full error What you can do Wait until the operator panel returns to Ready Data to print other jobs Press and releas...

Page 58: ...ly shake it to extend the life of the cartridge Replace the toner cartridge What this light sequence means The printer prompts you to load a single sheet of media in the manual feed What you can do Load media with the side to be printed facing the front of the printer into the manual feed Press and release Continue to resume printing What this light sequence means The printer is out of media or th...

Page 59: ...hat the media is loaded correctly in tray 1 or the optional 250 sheet tray Press and release Cancel to cancel the print job What this light sequence means Print the other side of your duplex print job What you can do Re insert your print job in tray 1 using the instructions in the driver pop up menu to orient the pages correctly What this light sequence means The printer top cover is open ...

Page 60: ...ns The toner cartridge is not installed or the printer detects a toner cartridge error What you can do If the toner cartridge is not installed install it If the toner cartridge is installed remove it and install a new toner cartridge see Replacing a toner cartridge What this light sequence means The toner cartridge you are using was not designed for your printer ...

Page 61: ...hat this light sequence means The printer is in the Ready mode and Hex Trace is active What you can do Advanced users can use Hex Trace to help troubleshoot printing problems After resolving the problem turn off the printer to exit Hex Trace What this light sequence means The printer is in the Ready mode Hex Trace is active and the toner in the toner cartridge is getting low ...

Page 62: ...ge and gently shake it to extend the life of the cartridge Replace the toner cartridge What this light sequence means The current print job is canceled The printer is resetting to the user default settings Any active print jobs are canceled A user default setting remains in effect until you change it or until you restore the factory default settings What you can do Wait for the message to clear Wh...

Page 63: ...A page is too complex to print A page is shorter than the set page margins Resolution of a formatted page is reduced to 300 dpi before printing A font error occurred Memory is insufficient to save what is in the buffer Printer memory is insufficient to defragment flash memory Communication with the host computer is lost What you can do Press and release Continue twice quickly to see the secondary ...

Page 64: ...ar the message and continue printing the job the job may not print correctly Press and release Cancel to cancel the print job Press and hold Cancel to reset the printer To avoid this error in the future Simplify the print job Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros Install additional printer memory...

Page 65: ...downloaded fonts or macros Install additional printer memory refer to the Owner s Manual for instructions Secondary error code What this light sequence means The page may not print correctly because the print information on the page is too complex What you can do Press and release Continue to clear the message and continue processing the print job some of the print data may be lost To avoid this e...

Page 66: ... and close the cover to resume printing see Clearing jams Press and release Continue to clear the message and continue printing the job Press and release Cancel to cancel the print job Secondary error code What this light sequence means The printer has received a request for a PPDS font which is not installed What you can do Press and release Cancel to cancel the print job Press and hold Cancel to...

Page 67: ...pace in the flash memory to store the data you are trying to download What you can do Delete fonts macros and other data stored on the flash memory to free up space Press and release Continue to clear the message and continue printing Downloaded fonts and macros not previously stored in flash memory are deleted Install flash memory with more storage capacity Refer to the Owner s Manual for instruc...

Page 68: ...ns to install flash memory Secondary error code What this light sequence means The printer detects unformatted flash memory What you can do Press and release Continue to clear the message and continue printing The job may not print correctly Reformat the flash memory If the error message remains the flash memory may be defective and should be replaced Secondary error code What this light sequence ...

Page 69: ...nal printer memory What this light sequence means The code in an internal print server has not been programmed or the programmed code is not valid What you can do Download valid network code to the internal print server Secondary error code What this light sequence means The printer has lost the connection to an external print server also called an external network adapter or ENA ...

Page 70: ...erver when you turn on the printer What you can do Make sure the cable connecting the ENA and the printer is securely attached Turn the printer off and then on to reset the printer Press and hold Cancel to reset the printer Secondary error code What this light sequence means The printer cannot establish communication with the network What you can do Press and release Continue to clear the message ...

Page 71: ...pper front door 2 Press and hold Continue as you turn the printer on 3 All the lights cycle Release Continue 4 Close the upper front door 5 The light sequence that represents the Home menu is displayed 6 Press and release Continue until all the lights cycle 7 A Printer Settings Configuration sheet prints Menus overview Menus are represented by Ready Data Toner Low Load Paper and Paper Jam light se...

Page 72: ...rces in flash memory are unaffected Hex Trace Use this setting to help isolate printing problems when unexpected characters print or characters are missing Hex Trace helps you determine if there is a problem with the language interpreter or the cable by telling you what information your printer is receiving To exit Hex Trace turn off the printer Print Quality Test Pages Use this setting to help is...

Page 73: ...fault On Parallel menu Use the Parallel menu to change printer settings on jobs sent through a parallel port NPA Mode Use this setting to send print jobs to the printer and query printer status information simultaneously Values Off On Auto factory default Protocol Use this setting to receive information at a much higher transmission rate if your printer is set to Fastbytes if your computer support...

Page 74: ...protocol On The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system This setting often causes Windows print jobs to fail Auto factory default The printer processes print jobs from computers using either Windows or Macintosh operating systems USB menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus USB port N...

Page 75: ...work Opt x NPA Mode Use this setting to send print jobs to the printer and query printer status information simultaneously Values Off On Auto factory default MAC Binary PS Use this setting to configure the printer to process Macintosh binary PostScript print jobs Values Off Printer filters PostScript print jobs using standard protocol On Printer processes raw binary PostScript print jobs from comp...

Page 76: ...trol if you want the printer to sound an alarm when it needs attention The Local Printer Setup Utility is provided on the Drivers and Utilities CD and is also installed on your computer Click Start Programs Dell Printers Dell Laser Printer P1500 Local Printer Setup Utility You can change the following settings using the Local Printer Setup Utility Paper Settings Paper Source Paper Size per support...

Page 77: ...tings PCL SmartSwitch PS SmartSwitch Parallel Buffer Advanced Status Honor Init Setup Settings Printer Language Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Display Language Alarm Control Toner Alarm USB Settings PCL SmartSwitch PS SmartSwitch USB Buffer ...

Page 78: ...table Make sure the paper guides are flush against the edges of the media The paper sticks together printer feeds multiple sheets of paper Remove the paper from tray 1 or the optional 250 sheet tray and fan the paper Do not overfill tray 1 or the optional 250 sheet tray see media capacities in the Media types and sizes table The paper fails to feed from tray 1 Remove the paper from tray 1 and fan ...

Page 79: ...icator Make sure the paper is under both corner bucklers see Loading paper Remove the paper from the optional 250 sheet tray and fan the paper The Jam light is still on even though you cleared the jam Make sure you cleared all jams Press and release Continue or open and close the printer cover to restart the printer Make sure the toner cartridge is installed ...

Page 80: ...ng basic printer problems Use the following tables to find solutions for printing problems you encounter If you cannot fix the problem contact Dell at support dell com You may have a printer part that requires cleaning or replacement by a service technician Problem What to do The print is getting light but the Toner Low light is not on Remove the toner cartridge and gently shake it from side to si...

Page 81: ...the back of the printer and at the electrical outlet You cannot close the top cover Make sure the toner cartridge is positioned correctly The printer is on but nothing prints Make sure the toner cartridge is installed Make sure the parallel or USB cable is firmly plugged into the connector on the back of the printer Press and release Continue to print a menu settings page to determine if the probl...

Page 82: ...er Setup Utility from the Drivers and Utilities CD see Using the Local Printer Setup Utility The printer is on and the Error light is on Make sure the printer cover is closed The printer is on the Toner Low light is blinking and the Error light is on Make sure the toner cartridge is installed Install a new toner cartridge The Load Paper light is on even though there Make sure the tray is pushed al...

Page 83: ...the job Install more memory You want to use manual duplex but cannot find it on your printer driver Your printer driver may not support manual duplex Solving print quality problems Use the following tables to find solutions for printing problems you encounter If you cannot fix the problem contact Dell at support dell com You may have a printer part that requires cleaning or replacement by a servic...

Page 84: ...Replace the toner cartridge Vertical or horizontal streaks appear on the page Replace the toner cartridge Toner smears or rubs off the page Try a different kind of paper Paper designed for copiers gives the best quality If you are printing on specialty media for example card stock or labels be sure you selected the correct paper type in the printer driver Try changing the media weight to a heavier...

Page 85: ...leshoot the problem Reset the printer to the factory default settings see Reset Factory Defaults Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer A bar code reader cannot read the bar code you printed Make the point size much larger until the bar code is readable and then decrease it to find the minimum size that is reliably readable Verify that the data st...

Page 86: ...dia has just started to feed from tray 1 when the jam occurs Pull the media straight up out of tray 1 1 Press Continue or open and close the printer cover to resume printing 2 Clearing a fuser jam If the jam occurs in the fuser 1 ...

Page 87: ...s exposed to light Cover the cartridge or store it in a clean dark place if you take it out of the printer for an extended period of time 1 Photoconductor drum Gently pull out the media 3 1 Fuser 2 Roller CAUTION Avoid touching the fuser it may be hot If the media is jammed tightly behind the roller or if you cannot get a grip on it close the cover open 4 5 ...

Page 88: ... 2 If a jam occurs while printing labels from tray 1 or the manual feed Be sure the labels remain attached to the backing sheet after clearing the jam 1 Before resuming label printing load paper in tray 1 2 Press Continue and print 10 or more menu settings pages 3 The paper removes any remaining adhesive in or on the fuser NOTICE Serious damage to your printer may occur if adhesive labels remain i...

Page 89: ...rm 2 Gently pull the paper toward you 3 Reinstall the toner cartridge 4 Close the printer cover to resume printing 5 If you cannot reach the paper easily Turn off the printer 1 NOTE You will lose the rest of the print job Lift the printer off the base 2 ...

Page 90: ...rinter with the front of the base and place it on top of the base 4 Turn on the printer and resend your print job 5 If the jam occurs just after the paper feeds from the 250 sheet tray Pull the 250 sheet tray all the way out 1 2 ...

Page 91: ... for service check the following Is the power cord plugged into the printer Is the power cord plugged directly into a properly grounded electrical outlet Is your printer properly connected to your computer Are all other devices attached to your printer plugged in and turned on Is the electrical outlet turned off by any switches ...

Page 92: ... fails try turning your printer off and back on again If your printer is still not operating properly call for service If you are able to print press and release Continue to print a menu settings page which lists the printer model type and other information the service representative may need to know Contact Dell at support dell com for more information ...

Page 93: ...nd Utilities CD The CD may also contain printer utilities screen fonts and additional documentation such as Windows Installer Driver Profiler Fonts Local Printer Setup Utility Uninstall software utility Windows Installer The Windows Installer utility gives you centralized installation for all software and drivers shipped on the Drivers and Utilities CD Driver Profiler The Driver Profiler lets you ...

Page 94: ...rofiler when creating a profile New profiles are always appended to an existing configuration file No two profiles in the same DCF can have the same short description Fonts Screen Fonts are fonts you install in Windows to match your printer scalable resident fonts Selecting resident printer fonts improves printing performance The screen fonts allow the documents displayed on the computer screen to...

Page 95: ... option Changes made using the Local Printer Setup Utility create settings that apply to all print jobs Use the printer driver to make changes to settings for individual print jobs which will override the default settings on the printer Uninstall software utility Use the Uninstall software utility to remove any currently installed printer software or printer objects You can access the Uninstall so...

Page 96: ...ulation compatibility and connectivity Emulations PostScript 3 PCL 6 Compatibility Windows 98 Me Windows 2000 Windows NT 4 0 Windows XP Connectivity Parallel and USB Cartridge and printer life Ships with toner cartridge yield at approximately 5 coverage 3 000 pages Duty cycle average 800 pages month Duty cycle maximum 10 000 pages month Printer life 120 000 pages or 5 years Letter size 5 coverage ...

Page 97: ...e range 4 F to 104 F 20 C to 40 C Unpacked humidity range 8 RH to 80 RH non condensing Storage packed humidity range 8 RH to 95 RH non condensing Altitude Operating up to 2 500 m 8200 feet Storage packed 0 25 atmospheric pressure equivalent to 10 300 m or 34 000 feet Vibration Operating 0 2G Idle 0 5G Shock Withstand a drop from 3 cm height Tilt ...

Page 98: ... possibility of harmful emissions Use 20 lb 75 g m2 xerographic paper Use transparencies designed for laser printers Use envelopes made from 24 lb 90 g m2 bond paper To reduce paper jams do not use envelopes that Have excessive curl Are stuck together Are damaged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have postage stamp...

Page 99: ...10 envelopes Manual feed 1 envelope Labels Paper Minimum 8 3 x 11 in 210 mm x 279 mm Maximum 8 5 x 11 7 in 216 mm x 297 mm 17 43 lb 64 163 g m2 Tray 1 10 sheets Manual feed 1 sheet Index Bristol Minimum 3 x 5 in 76 2 x 127 mm Maximum 8 5 x 14 in 216 mm x 356 mm 67 90 lb Index Bristol 120 163 g m2 Tray 1 10 cards Manual feed 1 card Tag card stock 50 100 lb tag 75 163 g m2 Cables Your Dell Laser Pri...

Page 100: ...diate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is enc...

Page 101: ...y This product is in conformity with the protection requirements of EC Council directives 89 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950...

Page 102: ...ny human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition ENERGY STAR The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program i...

Page 103: ...tware and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through Software Peripherals DellWare ReadyWare and Custom Factory Integration CFI DellPlus Contacting Dell You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details ...

Page 104: ...e info dell com Warranty and Return Policy Dell Computer Corporation Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer refer to the Owner s Manual ...

Page 105: ...censed software is free software you can redistribute it and or modify it under the terms of the licenses referenced above These licenses do not provide you any rights to the Dell or third party copyrighted software in this printer Since the GNU licensed software that the Dell modifications are based upon is supplied explicitly without warranty use of the Dell modified version is similarly provide...

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