While using manual duplex, the printer
gets a paper jam.
A paper jam interrupts the duplex process. As a result, the
information on the page that jammed is lost.
Press and release
Cancel
to cancel the print job.
Press and hold
Cancel
to reset the printer.
Resend your print job.
You keep getting paper jams while
using manual duplex.
Try using 20 lb xerographic paper or 80 g/m
2
A4 paper.
Solving basic printer problems
Use the following tables to find solutions for printing problems you encounter. If you cannot fix the problem,
contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a
service technician.
Problem
What to do
The print is getting light, but the Toner Low
light is not on.
Remove the toner cartridge and gently shake it from
side to side to use the remaining toner.
Replace the toner cartridge.
The Toner Low light is on.
Remove the toner cartridge and gently shake it to
use the remaining toner.
Replace the toner cartridge.