background image

Product Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

Screen image is too small

Image is centered on screen, but does

not fill entire viewing area

Check the Scaling Ratio setting in the Image Setting OSD.

Reset the monitor to Factory Settings.

Cannot adjust the monitor with the

buttons on the front panel

OSD does not appear on the screen

Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor.

Check whether the OSD menu is locked. If yes, press and hold the button above the Power button for 10

seconds to unlock (for more information, see 

Menu Lock

).

No Input Signal when user controls are

pressed

No picture, the LED light is blue.

Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or

pressing any key on the keyboard.

Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

Reset the computer or video player.

The picture does not fill the entire

screen.

The picture cannot fill the height or

width of the screen

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.

Run the built-in diagnostics.

NOTE:

 When choosing DVI-D mode,

 

the 

Auto Adjust

 function will not be available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You Experience

Possible Solutions

USB interface is not working

USB peripherals are not working

Check that your monitor is turned ON.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector). 

Switch off and then turn on the monitor again.

Reboot the computer.

Some USB devices like external portable HDD require higher electric current; connect the device directly to the

computer system.

High Speed USB 2.0 interface is slow. High Speed USB 2.0 peripherals

working slowly or not working at all

Check that your computer is USB 2.0-capable.

Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used. 

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector). 

Reboot the computer.

Dell™ Soundbar Problems

Common Symptoms

What You Experience

Possible Solutions

No Sound

No power to Soundbar - the power

indicator is off

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator

(Blue LED) on the front of the Soundbar is illuminated.

Confirm that the power cable from the Soundbar is plugged into the adapter.

No Sound

Soundbar has power - power indicator

is on

Plug the audio line-in cable into the computer's audio out jack.

Set all Windows volume controls to their maximum.

Play some audio content on the computer (i.e. audio CD, or MP3).

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

Clean and reseat the audio line-in plug.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound

Computer's sound card is used as the

Clear any obstructions between the Soundbar and the user.

Summary of Contents for P2212H

Page 1: ...t Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency O...

Page 2: ...tly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trad...

Page 3: ... screen resolution to 1920 x 1080 4 Click OK In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1920 x 1080 4 Click OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Please choo...

Page 4: ...ackage Contents Your monitor ships with the components shown below Ensure that you have received all the components and contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions NOT...

Page 5: ...Power Cable VGA Cable Attached to the monitor DVI Cable USB upstream cable enables the USB ports on the monitor Drivers and Documentation media Quick Setup Guide Product and Safety Information Guide ...

Page 6: ...s for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an Information File INF Image Color Matching File ICM PowerNap software application and product documentation Energy Saver feature for Energy Star compliance Security lock slot Stand lock Asset ...

Page 7: ...and Controls Front View Front view Front panel controls Label Description 1 Preset Modes default but configurable 2 Brightness Contrast default but configurable 3 Menu 4 Exit 5 Power with power light indicator Back View ...

Page 8: ...tory approvals 3 Stand release button Release stand from monitor 4 Barcode serial number label Refer to this label if you need to contact Dell for technical support 5 Security lock slot Secures monitor with security cable lock 6 Dell Soundbar mounting brackets Attaches the optional Dell Soundbar 7 USB downstream ports Connect your USB devices 8 Cable management slot Use to organize cables by placi...

Page 9: ...Left view Right view Bottom View ...

Page 10: ... cable is connected you can use the USB connectors on the side of the monitor 6 Stand lock feature To lock the stand to the monitor using M3 x 6 mm screw screw is not provided Monitor Specifications Flat Panel Specifications Model P2212H P2312H Screen type Active matrix TFT LCD Active matrix TFT LCD Panel type TN TN Screen dimensions 546 8 mm 21 5 inches diagonal viewable image size 584 2 mm 23 in...

Page 11: ... white typical Color depth 16 7 million colors 16 7 million colors Color gamut 82 84 P2212H color gamut typical is based on CIE1976 82 and CIE1931 72 test standards P2312H color gamut typical is based on CIE1976 84 and CIE1931 72 test standards Resolution Specifications Model P2212H P2312H Horizontal scan range 30 kHz to 83 kHz automatic Vertical scan range 56 Hz to 76 Hz automatic Maximum preset ...

Page 12: ...ization input signals Separate horizontal and vertical synchronizations polarity free TTL level SOG Composite SYNC on green AC input voltage frequency current P2212H 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 2 A typical P2312H 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 5 A typical Inrush current 120 V 30 A Max 240 V 60 A Max Physical Characteristics Model P2212H P2312H Connector type 15 pin D submini...

Page 13: ...s Height compressed 358 1 mm 14 10 inches 358 1 mm 14 10 inches Width 265 8 mm 10 46 inches 279 8 mm 11 02 inches Depth 183 3 mm 7 22 inches 185 4 mm 7 30 inches Weight Weight with packaging 7 45 kg 16 42 lbs 7 24 kg 15 96 lbs Weight with stand assembly and cables 5 88 kg 12 96 lbs 5 70 kg 12 57 lbs Weight without stand assembly For wall mount or VESA mount considerations no cables 3 29 kg 7 24 lb...

Page 14: ...r detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature P2212H VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active Blue 50 W maximum 21 W typical Active off mode Inactive Inactive...

Page 15: ...ant Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Maximum power consumption with max luminance Dell Soundbar and USB active Pin Assignments VGA Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue ...

Page 16: ...GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock DVI Connector Pin Number 24 pin Side of the Connected Signal Cable 1 TMDS RX2 2 TMDS RX2 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data ...

Page 17: ...play Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the left side of y...

Page 18: ...of the Signal Cable 1 VCC 2 DMD 3 DPD 4 GND USB Ports 1 upstream back 2 downstream 2 on the left side NOTE USB 2 0 functionality requires a USB 2 0 capable computer NOTE The monitor s USB interface works only when the monitor is On or in the power save mode If you turn Off the monitor and then turn it On the attached peripherals may ...

Page 19: ...ctions in the list below while unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent o...

Page 20: ...ess the stand till it snaps into place Connecting Your Monitor WARNING Before you begin any of the procedures in this section follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable Connect the blue VGA cable from your monitor to the computer NOTE If your computer supports a white DVI connector connect the white DVI cable to th...

Page 21: ...ottom view for details 2 Connect the USB peripherals to the downstream USB ports side or bottom on the monitor See side or bottom view for details 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems 5 Use the cable slot on the...

Page 22: ... DC power connector 4 Insert the mini stereo plug from the back of the Soundbar into the computer s audio output jack Removing the Stand NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a soft clean surface NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for t...

Page 23: ... stand 3 Use a Philips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity of 5 88 kg Back to Contents Page ...

Page 24: ...Swivel and Vertical Extension Rotating the Monitor Adjusting the Rotation Display Settings of Your System Using the Front Panel Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front pan...

Page 25: ...wer with power light indicator Use the Power button to turn the monitor On and Off The blue LED indicates the monitor is On and fully functional An amber LED indicates the power save mode Using the On Screen Display OSD Menu Accessing the Menu System NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The change...

Page 26: ...or Main Menu for digital DVI input ...

Page 27: ... list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6 Select the button to return to the main menu Icon Menu and Submenus Description Brightness Contrast Use this menu to...

Page 28: ...f Brightness is disabled when Energy Smart or Dynamic Contrast is switched On Contrast Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen ...

Page 29: ...ost cases Auto Adjust produces the best image for your configuration NOTE Auto Adjust option is only available when you are using the analog VGA connector Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor Auto Select Press to select Auto Select the monitor auto detects either the VGA input or the DVI D input VGA Select the VG...

Page 30: ...DVI D and Video input Input Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable YPbPr Select this option if your monitor is connected to a DVD player by YPbPr or to VGA or YPbPr to DVI cable or if the DVD color output setting is not RGB ...

Page 31: ...ads color settings ideal for movies Game Loads color settings ideal for most gaming applications Text Loads brightness and sharpness settings ideal for viewing texts Warm Increase the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press t...

Page 32: ... adjustment is available only when you select Movie or Game preset mode Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation from 0 to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is available only when you select Movie or Game preset m...

Page 33: ...Position Use or to adjust the image up or down Minimum is 0 Maximum is 100 NOTE Horizontal Position and Vertical Position adjustments are only available for VGA input Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or to adjust for ...

Page 34: ...et Display Settings Select this option to restore default display settings Other Settings Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Language Language options set the OSD display to one of the eight languages English Espanol Francais Deutsch Brazilian Portuguese Russian Simplified Chinese or Japanese...

Page 35: ...gy Smart To turn on or off dynamic dimming The dynamic dimming feature automatically reduces the screen s brightness level when the displayed image contains a high proportion of bright areas Power Save Audio To turn on or off Audio Power during Power Save mode DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via t...

Page 36: ...t Reset all OSD settings to the factory preset values Personalize Users can choose a feature from Preset Modes Brightness Contrast Auto Adjust Input Source Aspect Ratio or Menu Rotation and set it as a shortcut key ...

Page 37: ...ture to automatically calibrate the brightness to compensate for LED aging OSD Warning Messages When the Energy Smart or Dynamic Contrast feature is enabled in these preset modes Game or Movie the manual brightness adjustment is disabled ...

Page 38: ...eans that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 You will see the following message before the DDC CI function is disabled ...

Page 39: ... as shown below appears When the monitor enters the Power Save mode the following message appears Activate the computer and wake up the monitor to gain access to the OSD If you press any button other than the power button one of the following messages will appear depending on the selected input VGA DVI D input ...

Page 40: ...d This software provides Power Saving mode for your monitor The Power Saving mode lets users set the monitor to Screen Dim or Sleep when your PC enters the screen saver mode 1 Screen Dim the monitor dims to a minimum brightness level when the PC is in the screen saver mode 2 Sleep the monitor enters the sleep mode when the PC is in the screen saver mode ...

Page 41: ...an be downloaded from Dell s website Steps to download the software 1 Go to http www support dell com 2 Select Monitor Drivers under the Drivers and downloads tab 3 Select your Monitor Model PowerNap Application 4 Download and install the application Enhanced Menu Rotation Software Enhanced Menu Rotation is embedded within the PowerNap software allowing you to pivot the monitor screen from the OSD...

Page 42: ...wnload the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers For instructions about how to download the PowerNap software see PowerNap Software Setting the Maximum Resolution To set the maximum resoluti...

Page 43: ... a Dell desktop or portable computer Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell Soundbar i...

Page 44: ... for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions Tilt Swivel With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory Vertical Extension ...

Page 45: ... figure below illustrates how to extend the stand vertically Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended Vertical Extension and fully tilted Tilt up to avoid hitting the bottom edge of the monitor ...

Page 46: ...ted graphics driver that is not included with this monitor To download the graphics driver go to support dell com and see the Download section for Video Drivers for latest driver updates NOTE When in the Portrait View Mode you may experience performance degradation in graphic intensive applications 3D Gaming and etc ...

Page 47: ...lick on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the preferred rotation If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation If you have an Intel graphics card select the Intel graphics tab click Graphic Propertie...

Page 48: ...og blue connector cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains green Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen or 4 This box also...

Page 49: ...n using the built in diagnostic tool the monitor is functioning properly Check the video card and computer Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common Symptoms What You Experience Possible Solutions No Video Power LED off No picture Ensure that the video cable connecting the monitor and the com...

Page 50: ...ostics NOTE When using DVI D input the Pixel Clock and Phase adjustments are not available Synchronization Problems Screen is scrambled or appears torn Reset the monitor to Factory Settings Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in ...

Page 51: ...are not working Check that your monitor is turned ON Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Switch off and then turn on the monitor again Reboot the computer Some USB devices like external portable HDD require higher electric current connect the device directly to the computer system High Speed USB 2 0 interface is slow High Speed USB 2 0 p...

Page 52: ...knob on the Soundbar counter clockwise to a lower volume setting Clean and reseat the audio line in plug Unbalanced Sound Output Sound from only one side of Soundbar Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source Set all Windows audio balance controls L R to their midpoints Clean an...

Page 53: ...liance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be availabl...

Page 54: ...ort dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920 x 1080 again NOTE If you are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a Graphics Adapter that supports these resolutions Back to Contents Page ...

Page 55: ...set the resolution to 1920 x 1080 again In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Click Advanced Settings 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http ...

Reviews: