Dell PN9315A, User Manual

Page 1: ...Dell XPS Active Pen PN9315A User s Guide Regulatory Model PN9315A ...

Page 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...r device 7 Manual Bluetooth pairing 8 Chapter 4 Dell Peripheral Manager 9 Chapter 5 Holding your PN9315A 10 Chapter 6 Specifications 11 Chapter 7 Replacing the pen nib 12 Chapter 8 Tile 13 Chapter 9 Troubleshooting 14 Chapter 10 Statutory information 16 Chapter 11 Regulatory statement 17 Chapter 12 Getting help and contacting Dell 18 ...

Page 4: ...he box The following topic lists the contents of your PN9315A and how to record down the PPID number 1 Dell Active Pen 2 Nib remover 3 Pen nib 2 4 Manuals NOTE For warranty purpose note down the PPID number on the box or retain the box ...

Page 5: ...ates the pairing is complete For information on pairing your PN9315A with a Bluetooth device see Pairing with a Bluetooth device 5 Top button Before Bluetooth pairing your PN9315A with your computer Press and hold for 3 seconds to enable pairing mode After Bluetooth pairing your PN9315A with your computer Single Press Launch PN9315A menu Double Press Take a screenshot Long Press 1 5s Launch Sticky...

Page 6: ... and functionality of your PN9315A continued NOTE These functions in Microsoft Powerpoint are only available with Dell Peripheral Manager DPM installed For instructions on how to install DPM see Installing Dell Peripheral Manager ...

Page 7: ... shipping mode Without performing this step your pen will not work 1 To charge your PN9315A connect to top of the tablet 2 When you connect your PN9315A to your tablet a prompt will appear to establish a Bluetooth pairing 3 Click on Connect to confirm the Bluetooth pairing NOTE Continue to leave your PN9315A connected to the table till its battery is fully charged ...

Page 8: ...e The Bluetooth pairing light starts blinking to confirm the pairing mode is enabled 2 In Windows Search type Bluetooth 3 From the list that appears tap or click Bluetooth Settings 4 Ensure that the Bluetooth is enabled 5 From the list of devices under Bluetooth Settings tap or click PN9315A Pair NOTE If your PN9315A is not listed ensure pairing mode is enabled on the pen 6 Confirm the pairing pro...

Page 9: ...pdate FAQ for information about how to get the latest version of Windows and updates Use the SupportAssist application to update drivers for you browse to the SupportAssist for PCs and tablets page for more information See the Dell Knowledge Base article How do I download and install a driver section of Dell Knowledge base article Drivers and Downloads FAQs for information about manually updating ...

Page 10: ...Holding your PN9315A Hold your PN9315A as you hold a pencil or pen Adjust the grip so that you can use the barrel button easily Ensure not to accidentally press the barrel buttons while drawing or positioning the Dell Active Pen ...

Page 11: ...reless operating range 10 m 32 80 ft Wireless protocol AES CCMP WGP Pen tip detectable height 5 mm to 10 mm 0 20 in to 0 39 in Batteries Li ion rechargeable battery Supported operating system Windows 10 Windows 11 Temperature Stock 10 C to 55 C 14 F to 131 F Operating 5 C to 40 C 41 F to 104 F Humidity 30 to 80 Others NOTE It is recommended that you do not expose the pen to alcohol or solvent solu...

Page 12: ...12 Replacing the pen nib 7 Replacing the pen nib When the pen nib on your PN9315A is worn out or damaged perform the following procedure to replace it ...

Page 13: ... synced with the Tile application via Bluetooth which you can install on Android or Apple iOS devices This enables a feature to locate your PN9315A on the Tile application For more information consult the Tile application on your device ...

Page 14: ...on your computer and DPM settings are not in sync this statement needs refinement Pen function and pen setting is not match this statement needs refinement Pressing the top button twice in succession does not capture screenshot Windows update KB2968599 is not installed on your device Install the Windows update KB2968599 from the Microsoft website Unable to pair the pen with your device Unsupported...

Page 15: ...Troubleshooting 15 Table 3 Dell Active Pen troubleshooting continued Problems Possible causes Possible solutions computer or tablet from connected standby Dell website for a list of supported devices ...

Page 16: ...end user contract terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to www dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded produ...

Page 17: ...es These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installati...

Page 18: ...f help resources You can get information and help on Dell products and services using these online self help resources Table 4 Getting help and contacting Dell Information about Dell products and services www dell com support Windows 8 1 and Windows 10 Dell Help Support app Windows 10 Get started app Windows 8 1 Help Tips app Accessing help in Windows 8 1 and Windows 10 In Windows search type Help...