www.dell.ca
(Canada only)
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Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as
user:anonymous
, and use your e-mail address as your password.
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Electronic Support Service
support@us.dell.com
apsupport@dell.com (Asian/Pacific countries only)
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
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Electronic Quote Service
sales@dell.com
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
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Electronic Information Service
info@dell.com
AutoTech Service
Dell's automated technical support service
—
AutoTech
—
provides recorded answers to the questions most frequently asked by Dell customers about their
portable and desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact
information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to
support.dell.com
, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on your order. See the contact information for your region.
Technical Support Service
