11.
Swap the memory module in the first memory connector with another of the same capacity (see "
Installing Memory Modules
" in "Installing System
Options").
12.
Stand the system upright.
13.
Install the cover (see "
Installing the Cover
").
14.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
15.
As the system boots, observe the monitor screen and the indicators on the keyboard.
16.
Perform the following steps:
a.
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
b.
Remove the cover (see "
Removing the Cover
").
c.
Repeat
step 11
through
step 15
for each memory module installed.
If the problem persists, see "
Getting Help
."
17.
Run the system memory test in the system diagnostics (see "
Running the System Diagnostics
").
If the test fails, see "
Getting Help
."
Troubleshooting the Diskette Drive
Problem
l
Faulty diskette
l
System message indicates a problem with the diskette drive
l
Diskette drive cables
Action
1.
Swap the diskette with a known working diskette.
If the problem is resolved, the diskette is faulty.
2.
Enter the System Setup program, and verify that the system is configured correctly (see "Using the System Setup Program" in your
User's Guide
).
3.
Run the diskette drive tests in the system diagnostics to determine whether the diskette drive operates properly (see "
Running the System
Diagnostics
").
If the tests fail, continue to
step 4
.
4.
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
5.
Remove the cover (see "
Removing the Cover
").
6.
Lay the system on its right side.
7.
Ensure that the diskette drive interface cable is properly connected between the drive and the system board.
To identify system board connectors, see
Figure A
-3
.
8.
Ensure that a power cable is properly connected to the drive.
9.
Stand the system upright.
10.
Install the cover (see "
Installing the Cover
").
11.
Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
CAUTION:
Before you perform this procedure, see "
Safety First
—
For You and Your System
."
CAUTION:
See "Protecting Against Electrostatic Discharge" in the safety instructions in your
System Information Guide
.