Troubleshooting Your System
289
Troubleshooting the Keyboard
1
Ensure that the blade(s) is turned on.
2
Verify that the iKVM firmware revision is current.
3
Check the keyboard connection to either the front-panel connector on the
blade or to the back-panel iKVM module.
4
If the keyboard is connected to an external KVM using a SIP, check that
the SIP is compatible with the KVM.
5
If two or more blades are installed in the enclosure, select a different blade.
If the keyboard is connected to the back-panel iKVM module and works
with another blade, the first blade may need to be reseated. See "Removing
and Installing a Blade" on page 145. If reseating the blade does not help,
the blade may be faulty. See "Getting Help" on page 337.
6
Swap the keyboard with a known-working keyboard and repeat step 3 and
step 5. If the keyboard does not work with any blade, see "Getting Help" on
page 337.
Troubleshooting the Mouse
1
Ensure that the blade(s) is turned on.
2
Verify that the iKVM firmware revision is current.
3
Check the mouse connection to the either the front-panel connector on
the blade or to the back-panel iKVM module.
4
If the keyboard is connected to an external KVM using a SIP, check that
the SIP is compatible with the KVM.
5
If two or more blades are installed in the enclosure, select a different blade.
If the mouse is connected to the back-panel iKVM module and works with
another blade, the first blade may need to be reseated. See "Removing and
Installing a Blade" on page 145. If reseating the blade does not help, the
blade may be faulty. See "Getting Help" on page 337.
6
Swap the mouse with a known-working mouse and repeat step 3 and
step 5. If the mouse does not work with any blade, see "Getting Help" on
page 337.
Summary of Contents for PowerEdge M1000e
Page 1: ...Dell PowerEdge Modular Systems Hardware Owner s Manual ...
Page 56: ...56 About Your System Figure 1 21 Example of M610x Blade Port Mapping of Blade 2 ...
Page 64: ...64 About Your System Figure 1 23 Example of Half Height Blade Port Mapping ...
Page 126: ...126 About Your System ...
Page 144: ...144 Using the System Setup Program and UEFI Boot Manager ...
Page 264: ...264 Installing Blade Components ...
Page 286: ...286 Installing Enclosure Components ...
Page 308: ...308 Running System Diagnostics ...
Page 336: ...336 System Board Information ...
Page 338: ...338 Getting Help ...
Page 344: ...Index 344 V video controller installing 252 ...
Page 345: ...Index 345 ...
Page 346: ...346 Index ...