Dell PowerVault DX6112, Administrator'S Manual

Page 1: ...Dell DR Series System Administrator Guide ...

Page 2: ... Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE...

Page 3: ...ion Alternate Method 19 Supported File System Protocols 19 NFS 19 CIFS 20 CIFS ACL Support 20 Access Control List Support in Containers 20 Existing Containers Pre 1 1 Release 21 Unix Permissions Guidelines 22 Windows Permissions Guidelines 22 OpenStorage Technology OST DR Series System 23 OpenStorage Technology OST API 24 Software Components and Operational Guidelines 25 DR Series System and Data ...

Page 4: ...board Options 47 Displaying System Alerts 47 Events 47 Health 48 Usage 51 Viewing the Latest Range 51 Viewing a Specific Time Range 52 System Usage 52 Statistics Container Page 53 Statistics Replication Page 57 Storage Page and Options 58 Understanding the Storage Options 59 Containers 59 Replication Page 60 Compression Level 60 Clients 60 About the Schedules Page and Options 62 Setting a Replicat...

Page 5: ... Adding an Email Relay Host 81 Editing an Email Relay Host 82 Configuring System Date and Time Settings 82 Editing System Date and Time Settings 83 Creating Containers 84 Configuring Share Level Security 84 5 Managing DR Series Storage Operations 87 Managing Container Operations 87 Creating Storage Containers 87 Editing Container Settings 90 Deleting Containers 91 Moving Data into a Container 92 D...

Page 6: ... Monitoring Replication Statistics 111 Displaying the Statistics Replication Page 112 Displaying Replication Statistics Using the CLI 113 7 Using the DR Series System Support Options 115 Support Information Pane 115 Diagnostics Page and Options 115 Generating a Diagnostics Log File 116 Downloading Diagnostics Log Files 117 Deleting a Diagnostics Log File 118 DR Series System Software Upgrade 118 S...

Page 7: ... Configuring NetBackup for the DR Series System 137 Creating Disk Pools from LSUs 138 Creating Storage Units Using the Disk Pool 139 Backing Up Data from a DR Series System NetBackup 139 Restoring Data from a DR Series System Using NetBackup 139 Duplicating Backup Images Between DR Series Systems Using NetBackup 140 Using Backup Exec with a DR Series System Windows 140 OST Plug In and Supported Ve...

Page 8: ...150 About the Diagnostics Service 167 Understanding Diagnostics Collection 168 About the DR Series System Maintenance Mode 168 About the DR Series System Support Mode 170 Scheduling DR Series System Operations 170 Creating a Cleaner Schedule 171 Displaying Cleaner Statistics 172 10 Getting Help 173 Before Contacting Dell Support 173 Contacting Dell 174 11 Supported Ports in a DR Series System 175 ...

Page 9: ...ries system command line interface CLI commands NOTE For information about the supported web browsers you can use with the DR Series system see the Dell DR Series System Interoperability Guide available at support dell com manuals Other Information You May Need WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document ...

Page 10: ... NOTE Always check for release notes on support dell com manuals and read the release notes first because they contain the most recently documented information about known issues with a specific product release Source Code Availability A portion of the DR Series system software may contain or consist of open source software which you can use under the terms and conditions of the specific license u...

Page 11: ...al data storage expansion shelf also known as expansion enclosures The DR Series system supports up to two expansion enclosures per system An added expansion shelf enclosure must be equal to or greater than each DR Series system internal drive slot capacity 0 11 For more information about expansion enclosures see Installing an Expansion Shelf License DR Series System Expansion Shelf Cabling and Ex...

Page 12: ...system The operating system is installed on two 2 5 inch internal drives that are in a RAID 1 configuration in the DR4000 system DR4100 system includes twelve 3 5 inch SAS or Nearline SAS chassis drives that are hot swappable two power supplies for power redundancy and includes two 2 5 inch drives that are hot pluggable in the rear NOTE For slot locations for the twelve 3 5 inch drives in the DR S...

Page 13: ...osures to a DR4000 or DR4100 system Additional data storage can be added using the expansion shelf enclosures in 1 Terabyte TB 2 TB or 3 TB capacities For more information on the expansion shelf enclosures see Adding a DR Series System Expansion Shelf Installing an Expansion Shelf License and DR Series System Expansion Shelf Cabling Table 2 External Drive Capacity and Available Physical Capacity D...

Page 14: ...vings are achieved by the process of replicating data that has already undergone deduplication By contrast standard file compression tools identify short repeated substrings inside individual files with the intent of storage based data deduplication being to inspect large volumes of data and identify large amounts of data such as entire files or large sections of files that are identical Once this...

Page 15: ...tainers can act as read write Unlike NFS and CIFS containers OST container replication is handled by the two supported Data Management Applications DMAs on media servers For details see Understanding OST This release of the DR Series system supports the 32 1 replication of data whereby up to 32 source DR Series systems can write data to different individual containers on a single target DR Series ...

Page 16: ...ck into the DMA from the target DR Series system the original source location 5 Use a new disk storage unit in the DMA and then restore the data back to the original client Data Deduplication and Compression The DR Series system design uses a variety of data reduction technologies including advanced deduplication algorithms in addition to the generic and custom compression solutions that prove eff...

Page 17: ...Series system see the Dell DR Series System Interoperability Guide for details NOTE The DR Series system does not support deduplication of any encrypted data So there will be no deduplication savings derived from ingesting encrypted data The DR Series system cannot deduplicate data that has already been encrypted because it considers that data to be unique and as a result it cannot deduplicate it ...

Page 18: ...s can act to restrict user access to the data based on the type of AD permissions that are in place NOTE This same authentication information is replicated to the target DR Series system when you have replication configured To prevent domain access issues ensure that both the target and source systems reside in the same Active Directory domain Reverse Replication The concept of reverse replication...

Page 19: ...up replication from this container back to the source DR Series system container 3 Set up a new disk storage unit in the DMA and make sure that the DMA is aware of any new images 4 Import the old images back into the DMA from the target DR Series system the original source location 5 Use a new disk storage unit in the DMA and then restore the data back to the original client Supported File System ...

Page 20: ...rmissions for an individual user or a group of users An ACL can consist of zero meaning that all users have access or a number of ACEs that define specific permissions on a per user or per group basis NOTE If an ACE list is empty meaning that it contains zero entries this means that all access requests will be granted An ACL describes the entities that are allowed to access a specific resource ACL...

Page 21: ... to this folder subfolders and files BUILTIN Users Allows create folders and append data inherit only and container inherit Applies to this folder subfolders and files BUILTIN Users Allows read and execute and container inherit Applies to this folder subfolders and files BUILTIN Users Allows create files and write data object inherit and container inherit Applies to subfolders only NOTE If these p...

Page 22: ... Inodes functions as data structures on a Linux or Unix like operating system filesystem where all the information about a file except its name and its actual data are stored NOTE Dell recommends that administrators apply a set of permissions to existing containers that are similar to the way defaults are set for new containers However careful consideration needs to be given about granting access ...

Page 23: ...c and provides a logical disk interface for use with network storage devices The DR Series system appliance can use OST via plug in software to integrate its data storage operations with a number of data management applications DMAs OST allows for better coordination and integration between DR Series system backup restore and optimized duplication operations and the following supported DMA types N...

Page 24: ...A to update its catalog acknowledging the second backup Supports different retention policies between source and replica NOTE This capability to use OST also known as DR Rapid Data Access within Dell adds tighter integration with backup software applications such as the two Symantec OpenStorage enabled backup applications supported in this release NetBackup and Backup Exec OpenStorage Technology O...

Page 25: ... the Linux OST plug in and the Red Hat Package Manager RPM installer For Windows media server installations use the Windows OST plug in and the Microsoft MSI installer Supported Windows based OST plug in releases NOTE The DR Series system supports both the 32 bit and 64 bit versions for NetBackup and the 64 bit version for Backup Exec Windows 2003 Windows 2008 Windows 2008 Release 2 Supported Linu...

Page 26: ...ed to be volume 1 In the DR4000 system these drives are internal while in the DR4100 system these drives are accessible from the rear The data that is being backed up is stored on the 12 virtual disks that reside on the DR Series system appliance This release also supported additional storage in the form of external expansion shelf enclosures see the DR Series Expansion Shelf section in this topic...

Page 27: ...es For more general information about the supported storage enclosures see support dell com manuals NOTE The 300 Gigabyte GB drive capacity 2 7 TB version of the DR Series system does not support the addition of expansion shelf enclosures NOTE If you are running a DR4000 system with an installed release of system software prior to 2 0 and you intend to upgrade to release 2 0 system software and in...

Page 28: ...xpansion Shelf Cabling Installing the license for an expansion shelf for more information see Installing an Expansion Shelf License Supported Software and Hardware For a complete list of the latest supported software and hardware for the DR Series system Dell recommends that you see the Dell DR Series System Interoperability Guide at support dell com manuals For example the Dell DR Series System I...

Page 29: ...t panel selector switch is set to its Unified mode with the switch set to its up position indicated by a single Volume icon Figure 1 shows the SAS In ports on the Enclosure Management Module EMM on the rear of the Dell MD1200 Figure 2 shows the recommended redundant path cabling configuration which includes cable connections from both PERC H800 connectors on the DR4000 system or the PERC H810 on a...

Page 30: ...fore being able to use this additional data storage capacity Install all cabling that connects the expansion shelf enclosure to the DR Series system for information see DR Series System Expansion Shelf Cabling Add and activate the expansion shelf enclosure using the Storage page which is explained in this topic Install the Dell license for expansion shelf enclosures for information see Installing ...

Page 31: ... page is displayed 4 If you clicked OK an Enclosure Addition dialog is displayed that indicates this process may take up to 10 minutes to complete A System Status dialog displays with the following message The system is currently adding an enclosure Please wait for this process to complete and the system to become operational 5 To verify that an enclosure was added click Dashboard Health The Healt...

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Page 33: ...eate and manage containers that are the repositories where you store your backup and deduplicated data A data container is a shared file system that is imported using a client and is accessible via NFS or CIFS filesystem protocols The DR Series system provides real time summary tables detail tables and graphs that let you monitor the status of the data capacity storage savings and the throughput o...

Page 34: ...or more information about system ports see Supported Ports in a DR Series System NOTE For the latest details about supported hardware and software for the Dell DR Series system see the Dell DR Series System Interoperability Guide at support dell com manuals NOTE For information about ports needed for OST operations see Understanding OST Connections for Initializing a DR Series System There are two...

Page 35: ...nfiguration Wizard NOTE After successfully initializing and configuring your system you can modify the IP address to use either a static IP address or use dynamic IP addressing DHCP and modify the subnet mask address to be one that is supported by your network NOTE If you have not run the Initial System Configuration Wizard on one or more DR Series system s being installed into the same network th...

Page 36: ...he DR Series System Figure 3 DR4000 System Rear Chassis Port Locations Item Indicator Button or Connector Icon Description 1 Video connector Connects a VGA display to the system 2 iDRAC6 Enterprise port Dedicated management port for the iDRAC6 Enterprise card 3 USB connectors 2 Connects USB devices to the system The ports are USB 2 0 compliant 4 Ethernet connectors 2 Embedded 10 100 1000 NIC conne...

Page 37: ...de Two 10 100 1000 Mbps NIC connectors Two 100 Mbps 1 Gbps 10 Gbps SFP 10 GbE T connectors 5 PCIe expansion card slots 3 Connect up to three full height PCI Express expansion cards 6 Hard drives 2 Provides two hot swappable 2 5 inch hard drives NOTE The DR4100 system supports up to six 1 GbE ports or up to two 10 GbE ports For the 1 GbE ports these are four internal LAN on Motherboard LOM ports re...

Page 38: ... Wizard Window 4 To configure the network settings type y for yes and press Enter 5 To configure the use of the default IP address that ships with the system choose to use static IP addressing To do this at the DHCP prompt type no this selects static IP addressing and press Enter NOTE When you select static IP addressing you are prompted to type the static IP address for example you could use the ...

Page 39: ...d line utility that allows you to set up and configure the integrated Dell Remote Access Control iDRAC interface card to provide an out of band management capability The iDRAC card contains a controller with its own processor memory network connection and access to the system bus This gives system or network administrators the capability to configure a system as if they were sitting at the local c...

Page 40: ...ies system graphical user interface GUI you need to properly register the system with Dell In addition this page also allows you to sign up for notifications about appliance alerts and system software updates For more information see Registering a DR Series System 3 In the Settings pane of the Customer Registration and Notification page complete the following a In Contact Name enter a system conta...

Page 41: ...n Networking page is displayed 6 In the Settings pane of the Initial Configuration Networking page complete the following a In Hostname enter a hostname that meets the hostname naming convention A Z a z 0 9 the dash special character within a maximum 19 character limit b In IP Address select the Static or DHCP mode of IP addressing and if planning to use a Secondary DNS enter an IP address for the...

Page 42: ... servers as desired you are limited to only three NTP servers and in Time Zone select the desired time zone from the drop down list b If you select Manual in Time Zone select the desired time zone from the drop down list click the Calendar icon and select the desired day in the month and adjust the Hour and Minute sliders to the desired time or click Now to choose the current date and time and cli...

Page 43: ...9 Click Dashboard in the navigation panel The DR Series system main window consists of the following components Navigation panel System Status bar System Information pane Command bar 43 ...

Page 44: ...ontains the following sections that let you manage your data Dashboard Storage Schedules System Configuration Support Registering a DR Series System Before you can start using the DR Series system using its graphical user interface GUI for the first time you must properly register the system with Dell by completing the Customer Registration and Notification page In addition to registering your sys...

Page 45: ...in check box 7 Click Confirm for the DR Series system to accept your values or click Skip to proceed to the Initial System Configuration Wizard page Enabling Active Scripting in Windows IE Browsers To enable Active Scripting JavaScript in Microsoft Windows Internet Explorer IE web browsers complete the following NOTE This procedure describes how to configure your Windows IE web browser to enable A...

Page 46: ...tibility View Settings page is displayed 2 If selected deselect the Display all websites in Compatibility View check box option 3 If any DR Series systems are listed in the Compatibility View list select the entry and click Remove Repeat this step for any additional DR Series systems that are listed 4 Click Close to exit from the Compatibility View Settings page Dashboard Page and Options By defau...

Page 47: ... system alerts by index number timestamp and a brief message that describes the alert Unresolved critical events become system alerts which will clear when the problem is resolved For more information see Monitoring System Alerts Events The DR Series system provides two ways to display current system events in the Events page Click Dashboard Events Click Number of Events link on the Dashboard page...

Page 48: ...h the selected criteria or click Reset to return all search settings to their default values All critical system events remain in the event list as a system historical record For more information see Monitoring System Events and Using the Event Filter Health You can use the Health page to display and view the current state of the DR Series systems DR4000 and DR4100 see Figures 1 and 2 To display t...

Page 49: ...wer Supplies status name and location Fans status name speed and identifier Temperature status name and temperature Storage storage controller storage virtual disks storage physical disks storage controller battery and storage cache NOTE The storage controller battery state displays either as Ready or Charging the latter indicates this state after a system reboot until the storage controller batte...

Page 50: ...nus sign icon For more information see Monitoring System Health DR Series System Enclosures In the Enclosure tab on the Health page the following images and System Hardware Health table display the status of the expansion shelf enclosure components for specific locations see Figure 3 Figure 3 Expansion Shelf Components Chassis front view image shows the 1 11 drive locations and status drive 0 is t...

Page 51: ...you want to view To view the Latest Range statistics complete the following NOTE The Usage page also displays the Current Time Zone in use for the system 1 Click the Latest Range option 2 Select the desired Hours Days or Months duration in the Range pull down list 3 Enter the desired value in the Display last drop down list For the Hours duration this 1 24 hours for the Days duration this is 1 31 ...

Page 52: ...elect the current time or use the Hour and Minute sliders to set a desired time click Done and click Apply The seven Usage page tabs include CPU Load System Memory Active Processes Protocols Network Disk and All If you click All the following set of statistics are displayed CPU Load System Usage Memory Usage Total Memory Usage Real Active Processes Total NFS Usage Total CIFS Usage Total OST Usage ...

Page 53: ...ult mode of 1h 1 hour The other selectable viewing options are 1d 1 day 5d 5 day 1m 1 month and 1y 1 year Throughput pane displays the current number of Mebibytes second MiB s for read operations based time minutes and the current number of MiB s for write operations based on time minutes You can choose to click Zoom to view the throughput statistics in other than the default mode of 1h 1 hour The...

Page 54: ...f the selected container is configured for replication Backup Data Pane The Backup Data pane in the Statistics Container page displays the following graphed information Current number of active files ingested based on time in minutes Current number of active bytes Mebibytes MiB ingested based on time in minutes You can choose to display this information in 1 hour 1h which is the default or in 1 da...

Page 55: ...owing CIFS connection configuration information CIFS Share Path Client Access OST containers lists the following OST connection configuration information grouped under the following tabs Capacity tab Status Capacity Capacity Used and Total Images Duplication tab the Duplication Statistics pane displays both Inbound and Outbound categories with the following statistic types Bytes Copies logical Byt...

Page 56: ...ble in the Connection Type OST pane This pane its tabs and the summary table are displayed only when the Duplication tab is selected and an OST connection type container is selected in the Container Name pull down list Recent Number of Optimized Copies Summary Table This summary table contains the following information about the optimized copies File Name Peer IP Peer ID Logical Bytes to Send Repl...

Page 57: ... Series systems that run the same system software release version DR Series systems running Release 2 0 x software can only replicate with other DR Series systems that run the same release system software For example Release 2 0 x systems will not be able to replicate with Release 2 1 or Release 3 0 systems but can replicate with systems running Release 2 0 0 1 or 2 0 0 2 For more information see ...

Page 58: ...can display the statistics in 1 hour 1h 1 day 1d 5 day 5d 1 month 1m and 1 year 1y 1 hour is the default Throughput Read and write rates graphed in Mebibytes per second MiB s and based on time in minutes you can display the statistics in 1 hour 1h 1 day 1d 5 days 5d 1 month 1m and 1 year 1y 1 hour the default Physical Storage Type internal or external storage external is the expansion shelf enclos...

Page 59: ...do the following Create new containers Edit existing containers Delete existing containers Display container connection and replication statistics The Containers page also displays a Containers summary table that displays the following types of container related information Containers lists containers by name Files lists the number of files in each container File type lists the connection type per...

Page 60: ... second MiB s Gibibytes per second GiB s or default an unlimited bandwidth setting NOTE Click Select to identify the replication relationship on which you want to perform an action For example click Select Display Statistics to display the Statistics Replication page for the container you selected For more information see Statistics Replication Page Compression Level To display the Compression Lev...

Page 61: ...out OST clients see Clients Page Using the OST Tab The Clients page displays a summary of the NFS or CIFS clients and lists the following types of NFS and CIFS client related information Number of NFS or CIFS Clients lists number of NFS or CIFS clients Name lists each client by name Idle Time lists idle time non activity for each client Connection Time lists connection time for each client Clients...

Page 62: ...nd 11 Windows 32 bit Windows Server 2003 SP2 and Windows Server 2008 Windows 64 bit Windows Server 2008 Release 2 About the Schedules Page and Options To display the Schedules page click Dashboard Schedules This page displays any existing Replication or Cleaner operations that have been set up for the DR Series system If no times are listed this indicates there are no scheduled Replication or Clea...

Page 63: ...must first create a source container that can be replicated For more information see Creating Replication Relationships Setting a Cleaner Schedule To set up a Cleaner schedule on the Schedules page complete the following NOTE For more information about setting a new or modifying an existing Cleaner schedule see Creating a Cleaner Schedule 1 Click Schedules Cleaner Schedule in the navigation panel ...

Page 64: ... Active Directory Local Workgroup Users Email Alerts Admin Contact Info Email Relay Host Date and Time Networking The Networking pane displays the currently configured Mode Hostname IP Address Bonding Domain Suffix and Primary DNS settings for the DR Series system The Networking pane title acts as a link to the Networking page This page lists the Hostname IP Address DNS Bonding and installed NICs ...

Page 65: ...em alert email messages The Administrator Contact Information page provides the Add Contact Information option which after you configure it this option changes to Edit Contact Information Click the Edit Contact Information option to display the Edit Administrator Contact Information dialog where you can enter information or select a check box Administrator Name Company Name Email Work Phone Commen...

Page 66: ...he Login page to reset your login password to the system default value which requires you to provide the service tag for your system For more information see Resetting the Default System Password Shutdown Shutdown click this option to display the Shutdown System dialog where you can shut down the DR Series system CAUTION Shutdown powers Off the appliance on which the system software is installed O...

Page 67: ...Select to identify the diagnostics log file on which you want to perform an action For example click Select Download to display the File Download dialog for the diagnostics log file you selected for downloading NOTE The diagnostics bundles can be generated in two modes admin generated and auto generated In the latter mode when a process or service failure is detected the DR Series system starts co...

Page 68: ...that are referred to as expansion shelf enclosures Expansion shelf enclosures allow you to add supplemental data storage capacity to support DR Series system operations The DR Series system supports up to maximum of two enclosures per system and any expansion shelf enclosure that is added must be equal to or greater than each DR Series system internal drive slot capacity 0 11 Expansion shelf enclo...

Page 69: ...Series system complete the following NOTE The 300 Gigabyte GB drive capacity 2 7 TB version of the DR Series system does not support the addition of expansion shelf enclosures 1 In the navigation panel select Support License or double click License The License page is displayed showing a License File Location pane and a Number of Installed Licenses pane 2 In the License File Location pane enter th...

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Page 71: ... shutting down or rebooting the system see Shutting Down the DR Series System and Rebooting the DR Series System For more information about managing the system password see Managing the DR Series System Password Configuring Networking Settings You can configure the networking settings that were configured using the Initial System Configuration Wizard process for the DR Series system in the followi...

Page 72: ...configure MTU skip to step 13 2 To change the current Hostname click Edit Hostname on the options bar The Edit Hostname dialog is displayed 3 Type a hostname in Hostname that meets the following supported character types and length Alphabetic allows A Z a z or a combination of upper and lower case alphabetic characters Numeric allows numerals zero 0 through 9 Special characters allows only the das...

Page 73: ...alancing ALB which is the default setting NOTE ALB load balancing does not balance the load properly when your backup servers are on a remote subnet This is because ALB uses the address resolution protocol ARP and ARP updates are subnet specific Because this is the case ARP broadcasts and updates are not sent across the router Instead all traffic is sent to the first interface in the bond To resol...

Page 74: ...splay the Networking page The Updated MTU dialog is displayed when the selection is successful Networking Page and Ethernet Port Values The Networking page displays the currently configured multiple Ethernet ports for the DR Series system in a series of panes For 1 Gigabit Ethernet GbE ports in the DR4000 system this could be Eth0 Eth1 Eth2 and Eth3 and in the DR4100 system this could be Eth0 Eth1...

Page 75: ...page is displayed 2 Click Edit Password on the System Configuration page options bar The Edit Password dialog is displayed 3 In Current password type the current password for the system 4 In New password type the new password that will replace the current system password 5 In Confirm password retype the new password to confirm this as the new password replacing the existing system password 6 Click...

Page 76: ...oting the DR Series System If needed you can reboot the DR Series system by selecting the Reboot option in the System Configuration page To reboot your system 1 In the navigation panel select System Configuration The System Configuration page is displayed 2 Click Reboot on the System Configuration page options bar The Reboot System confirmation dialog is displayed 3 Click Reboot System to proceed ...

Page 77: ...gure the Active Directory setting to direct your DR Series system to join or leave a domain that contains a Microsoft Active Directory Service ADS To join an ADS domain complete steps 1 through 4 in the following procedure to leave an ADS domain skip to step 5 When you join the DR Series system to an ADS domain this disables the Network Time Protocol NTP service and instead uses the domain based t...

Page 78: ...ser in this local workgroup of users click Create on the option bar The Create a local workgroup user for CIFS authentication dialog is displayed a In User Name enter a valid user name for this user b In Password enter a valid password for this user c Click Add CIFS User to create the new user in the Local Workgroup Users for the system or click Cancel to return to the Local Workgroup Users CIFS p...

Page 79: ...age to test one or more email recipients see Sending a Test Message Editing or Deleting a Recipient Email Address To edit or delete an existing recipient email address 1 Select System Configuration Email Alerts The Email Alerts page is displayed NOTE To edit or delete an existing recipient email address you must first click Select in the Recipient Email Address pane to indicate the address that yo...

Page 80: ...Information You can configure the administrator contact information to identify the person who is actively managing or responsible for your DR Series system acting as its administrator To do this enter contact information for the administrator on the Administrator Contact Information page using the Edit Contact Information option In the navigation panel on the Dashboard page click System Configura...

Page 81: ...2 Click Edit Contact Info on the options bar The Edit Administrator Contact Information dialog is displayed 3 Modify the administrator contact information as needed in the corresponding information fields 4 Select the Notify me of DR Series appliance alerts check box to choose this option or click to deselect this option if selected 5 Select the Notify me of DR Series software updates check box to...

Page 82: ...running in your domain navigate to the Date and Time page and click Edit The Date and Time page displays a Settings pane that contains the following date and time related settings by default the system has the following date and time settings as default values in an initial system startup Mode select from two types Manual and Network Time Protocol NTP NOTE Dell recommends using NTP when the DR Ser...

Page 83: ...rotocol NTP is disabled and the DR Series system uses the domain based time service NTP is used in the Mode setting when the DR Series system is part of a workgroup and not joined to a domain To be able to modify or edit any of the Settings pane values when the DR Series system is joined to an ADS domain you would first need to leave the ADS domain before you could modify any of the date and time ...

Page 84: ...his administrative tool lets you control access to shares and also configure read only or read write access to user groups or individual users within the Active Directory Service ADS when joined to an ADS domain To implement share level security on a DR Series system that has been joined to an ADS domain make sure that you have mapped a drive on the DR Series system using an account with DOMAIN Ad...

Page 85: ...name with a semicolon and by using one of the following syntax examples DisplayName ObjectName UserName ObjectName DomainName or DomainName ObjectName Click Check Names to locate all matching or similar object names that are listed in the Enter the object names to select list box by using the object types and directory locations you selected 9 Click OK to add the object to the Group or user names ...

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Page 87: ...ng replication setting a replication bandwidth limit per host displaying current replication statistics and setting a Replication schedule Creating Storage Containers By default the DR Series system provides a container named backup for your use after you complete the basic system configuration and initialization process You can also create additional containers to store your data as needed NOTE T...

Page 88: ...s 7 In the Client Access pane define a specific NFS client or all clients that can access the NFS container or manage clients who can access this container To allow open access for all clients to the NFS container you create select Open Access all clients have access When you select this setting this action removes the Add client IP or FQDN Hostname and Clients text boxes Select this check box onl...

Page 89: ...tainer or click Cancel to display the Containers page The Containers page is displayed along with a Successfully Added dialog The list of containers in the Containers summary table is now updated with your new container Creating an OST Connection Type Container To create an OST connection type container complete the following 1 Select Storage Containers The Containers page is displayed showing all...

Page 90: ...following characters NOTE The DR Series system does not support the use of the following special characters in container names or A Z uppercase letters a z lowercase letters 0 9 numbers dash or underscore _ special characters 4 In Marker Type select from the following choices None Auto CommVault Networker TSM or ARCserv If you select the Auto marker type this will enable all marker types to be det...

Page 91: ...hat manages the DR Series system has a different set of privileges than does the CIFS administrator user Only the DR Series system administrator can change the password for the CIFS administrator user To change the password that allows access for the CIFS administrator user use the DR Series system CLI authenticate set user administrator command For more information see the Dell DR Series System C...

Page 92: ... view the following information panes for recent container activity Backup Data Throughput Connection Type Replication Displaying Container Statistics To display the current statistics for an existing container that stores your data complete the following NOTE An alternate method to display statistics for any current container is to select that container by name in the Container Name drop down lis...

Page 93: ... throughput rate in Mebibytes or MiB s Write Throughput write throughput rate in MiB s Current Files current number of files in system Current Bytes current number of ingested bytes in system Post Dedupe Bytes number of bytes after deduplication Post Compression Bytes number of bytes after compression Compression Status current compression status Cleaner Status current space reclamation process st...

Page 94: ...vidual containers on a single target DR Series system NOTE Starting with Release 2 0 the DR Series system software includes version checking that limits replication only between other DR Series systems that run the same system software release version DR Series systems running Release 2 0 x software can only replicate with other DR Series systems that run the same release system software For examp...

Page 95: ...ing tasks NOTE Exercise care when configuring the direction of replication for source and target containers For example target containers can have their contents deleted if they contain existing data 1 In Username type a valid user name for the peer system for example administrator 2 In Password type a valid password for the peer system for example St0r ge 3 In Peer System type the IP address that...

Page 96: ...Password Peer System NOTE Because you cannot modify an existing defined role source or target for a replication relationship if necessary you must delete the existing replication relationship and recreate a new relationship with the specific source and target roles that you want 5 Click Save Replication or click Cancel to display the Replication page The Successfully updated replication dialog is ...

Page 97: ...d type a value in Rate box to set a rate in MBps Click GBps Gigabytes per second and type a value in Rate box to set a rate in GBps Click Default not limited to choose an unlimited replication bandwidth rate NOTE The minimum allowed replication bandwidth setting that you can configure is 192 KBps 5 Click Set Bandwidth or click Cancel to display the Replication page The Successfully set replication...

Page 98: ...s Offline Online Disconnected Trying to Connect or Stopped Time to Sync indicates the time until system synchronization in days hours minutes seconds Progress indicates the current replication progress by percentage Replication Throughput indicates the current replication throughput by percentage Network Throughput indicates the current network throughput by percentage Network Savings indicates th...

Page 99: ...nformation see Creating a Replication Schedule NOTE Replication schedules can only be set on individual replication enabled source containers To set a daily replication schedule that starts at 16 00 hours which is 4 00 PM in a 12 hour clock format and stops at 23 00 hours which is 11 00 PM in a 12 hour clock format on Mondays click Edit Schedule if modifying an existing schedule or Schedule if cre...

Page 100: ...For more information on Replication schedules see Creating a Replication Schedule 100 ...

Page 101: ...d free space available in percentage and total in Gibibytes or Tebibytes Storage Savings total savings in percentage based on time in minutes which can be displayed in 1h 1 hour which is the default 1d 1 day 5d 5 day 1m 1 month or 1y 1 year durations Throughput for reads and writes in volume based on time in minutes which can be displayed in 1h 1 hour which is the default 1d 1 day 5d 5 day 1m 1 mo...

Page 102: ...s alert status NOTE To display more information about the current Number of Events click the link to display the Events page The Events page displays the total number of events and lists each system event by index number severity critical warning and informational timestamp and a message that briefly describes event status DR Series System and the Capacity Storage Savings Throughput Panes There ar...

Page 103: ...he following NOTE This method in convenient when you are already at the Dashboard page and want to quickly display more information about system alerts 1 Click Number of Alerts on the Dashboard page The Number of Alerts in the System Status bar provides a link which indicates the number of alerts in this case 2 alerts which are listed in the Number of Alerts 2 link 2 Click the Number of Alerts lin...

Page 104: ...rrent time zone 2 In the Event Filter pane you can select to filter events by using the Event Severity pull down list and setting the Timestamp From and Timestamp To starting and ending setpoints 3 In the Event Severity pull down list select the severity level of events that you want to filter and display All Critical Warning or Info 4 In Message Contains enter a word or string of words you want t...

Page 105: ...ane that lets you filter the type of system events you want to display in the Events summary table Event filtering is done by selecting the severity level and using a timestamp Choose the severity level by selecting it in the Event Severity drop down list and refine your search by selecting specific start and end setpoints in Timestamp from and Timestamp to To filter the system events you want to ...

Page 106: ...e navigation panel The Dashboard page is displayed and provides a HW State link in the System Status bar for example HW State optimal You can also access the Health page when you click Dashboard Health 2 Click the HW State link in this example optimal to display the Health page The Health page provides a System tab which is the default displayed on this page If you have installed one your system w...

Page 107: ...es PS1 and PS2 and the OS internal drives 12 and 13 for the DR4000 system in the DR4100 system the OS drives reside in the rear chassis In addition all other major DR Series system components are listed in the System Hardware Health table Power Supplies Fans Temperature Storage Voltage NIC network interface card CPU DIMM dual in line memory module and NVRAM For each installed expansion shelf Enclo...

Page 108: ...th a Serial Attached SCSI SAS card for future enhancements The DR Series system ships equipped with the 1 GbE I GbE or 10 GbE SFP NIC To visually differentiate between the NIC types observe the markings on the NICs installed in the rear chassis of the DR Series system 1 GbE NIC is labeled as GRN 10 ORN 100 YEL 1000 10 GbE NIC is labeled as 10G GRN 1G YLW NOTE There are three key requirements to me...

Page 109: ...al CIFS Usage Total and OST Usage Total for the system Setting a Latest Range Value To set a Latest Range value and display system status results based on this setting complete the following 1 Click Dashboard Usage The Usage page is displayed 2 Click Latest Range 3 Select the desired duration period Hours Days or Months in the Range drop down list By default Hours is the first displayed duration o...

Page 110: ...istics Container to monitor statistics for the container that you selected in the Container Name drop down list which displays current statistics in the following panes Backup Data Throughput Marker Type Connection Type Replication For more information see Backup Data Pane Throughput Pane Connection Type Pane Replication Pane Statistics Container Page and Editing Container Settings Displaying the ...

Page 111: ...tatistics in the following categories Bytes Copied logical Bytes Transferred actual Network Bandwidth Settings Current Count of Active Files and Replication Errors The Client Statistics tab displays a Client Statistics pane with Images Ingested Images Complete Images Incomplete Images Restored Bytes Restored Image Restore Errors Image Ingest Errors Bytes Ingested Bytes Transferred and Network Savi...

Page 112: ...check box es for the replication statistics categories for which you want to filter and display in the Replication Statistics summary table Peer Status Replication Status Time to Sync Progress percentage Replication Throughput Network Throughput Network Savings Last Sync in Time Peer Container Peer Status NOTE The following five types of replication statistics are enabled by default Peer Status Re...

Page 113: ...current status in days hours minutes seconds Replication Average Throughput in Kebibytes per second KiB s Replication Maximum Throughput in KiB s Network Average Throughput average throughput rate in KiB s Network Maximum Throughput maximum throughput rate in KiB s Network Bytes Sent total network bytes sent in Mebibytes MiB Dedupe Network Savings total deduplication network savings in percentage ...

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Page 115: ...nstalled it only displays information about the two supported 10 GbE ports Eth0 MAC address and port speed Eth1 MAC address and port speed Eth2 MAC address and port speed in Eth3 MAC address and port speed in NOTE This example shows four Ethernet ports bonded such as if a DR4000 system with 1 GbE ports as a single interface For more information on possible port configurations see the system chassi...

Page 116: ...m the navigation panel If you have multiple pages of diagnostics log files you can navigate to another page by using the controls are the foot of the Diagnostics summary table Click prev or next to move back or forward one page Double click the listed page number adjacent to Goto page Enter a page number in Goto page and click Go Use the scroll bar at the right side of Diagnostics summary table to...

Page 117: ...ort Tool DSET from the Dell DR Series system appliance hardware To collect a DSET log file use the DR Series system CLI command diagnostics collect dset To collect the comprehensive DR Series system diagnostics log file bundle which also includes DSET information use the DR Series system CLI command diagnostics collect System diagnostics information can assist Dell Support when troubleshooting or ...

Page 118: ...r administrator who started the software upgrade will only see a dialog that displays Status The system is being upgraded Wait for it to become operational There are only three possible outcomes during a DR Series system software upgrade operation The upgrade operation completed successfully no reboot is required The upgrade operation completed successfully but a reboot is required click Reboot in...

Page 119: ...s system 1 Using the browser go to support dell com navigate to the DR4000 product page and enter your service tag 2 In the Dell DR Series Drivers Downloads page click Find Drivers Downloads The Drivers Downloads page displays a listing of downloadable firmware utilities applications and drivers for the DR Series system 3 Locate the IDM section of the Drivers Downloads page which includes the Dell...

Page 120: ...ine Reference Guide If both the DR Series system GUI and CLI attempts are unsuccessful contact Dell Support for assistance Restore Manager RM The Dell Restore Manager RM utility can be used to restore the DR Series system software RM can be used when a non recoverable hardware or software failure prevents the DR Series system from functioning correctly RM can also be used to reset the system back ...

Page 121: ...ootable To transfer the RM image to the USB key on a Linux or Unix system perform the following 1 Copy the downloaded RM image file to a Linux or Unix system 2 Insert the USB key into an available USB port on the Linux or Unix system Make note of the device name that is reported by the operating system for example dev sdc4 3 Do not locally mount the USB device to a file system at this time 4 Copy ...

Page 122: ...letes you will need to manually rejoin the desired ADS domain For information about joining an ADS domain see Configuring Active Directory Settings Resetting the Boot LUN Setting in H700 BIOS After Running RM In the event that both of the 2 5 inch 300 GB 10K RPM 6 GB s SAS internal drives OS in RAID1 are replaced you need to be able to run the Dell Restore Manager RM utility to recover the DR Seri...

Page 123: ...g is displayed 4 Click Reboot and during reboot press Ctrl R to enter the PERC BIOS The PERC BIOS Configuration Utility page is displayed 5 Select Controller 0 PERC H700 in the list 6 Press Ctrl N twice to select the Ctrl Mgmt Controller Management tab 123 ...

Page 124: ...omplete Hardware Removal or Replacement To properly remove or replace any DR Series system hardware you must observe and use the best practice shut down and start up procedures For a comprehensive set of removal and replacement procedures with step by step instructions see the Dell DR Series System Owner s Manual For more information about the best practices see DR Series System Proper Shut Down a...

Page 125: ...7 Replace the cover reconnect the system power cables to the electrical power outlet 8 Power on the DR Series system by pressing the power on indicator power button DR Series System NVRAM NVRAM is a field replaceable unit FRU in the DR Series system The super capacitor that powers the NVRAM double data rate DDR memory must be able to move its contents to the solid state drive SSD during a power lo...

Page 126: ...Field Replacement Whenever the DR Series system NVRAM is replaced in the field you must observe this best practice procedure CAUTION You must wait a minimum of 20 minutes after powering on the DR Series system before using the DR Series system CLI command maintenance hardware reinit_nvram This post power on waiting period allows the NVRAM card the super capacitor calibration and the SSD processes ...

Page 127: ...ms Using Backup Exec NOTE This capability to use OST also known as DR Rapid Data Access within Dell adds tighter integration with backup software applications such as the two Symantec OpenStorage enabled backup applications supported in this release NetBackup and Backup Exec Understanding OST OpenStorage Technology OST provides the logical disk interface that can be used with network storage devic...

Page 128: ...se supported DMAs to use the DR Series system appliance features and duplicate the optimized data from one storage appliance to another The OST API enables the writing of data to disk and is illustrated in the following example where NetBackup the DMA interacts with the DR Series system the data backup and deduplication device using the OST API NetBackup needs to store a file to disk To do this it...

Page 129: ... and briefly defines some basic OpenStorage Technology OST terminology used throughout the DR Series system documentation Term Description BE Shortened name for the Symantec DMA Backup Exec BE DMA DPA Data Management Application also known as Data Protection Application which are terms for the role played by the Symantec NetBackup or Backup Exec applications LSU Logical Storage Unit which from the...

Page 130: ...ST plug in and the Red Hat Package Manager RPM installer Windows installations Uses a Windows OST plug in and the Microsoft installer MSI OST Plug In Component Windows based 64 bit Supported releases Windows 2003 Windows 2008 Windows 2008 Release 2 Linux based 64 bit Supported releases Red Hat Enterprise Linux RHEL version 5 x RHEL version 6 x SUSE version 10 and 11 OST Protocol Symantec OpenStora...

Page 131: ... system Non OST replication needs to be configured and it is replicated on a per container basis However this type of replication will not replicate OST containers OST replication is file based and is triggered by the DMA Do not change the container connection type from NFS CIFS to OST A non OST container must be deleted before this container can then be created as an OST container using the same ...

Page 132: ...lled on to the media server type you choose this DR Series system release supports Linux and Windows The Dell OST plug in software enables integration between DR Series system data storage operations and the supported data management applications DMAs Understanding the Dell OST Plug In Linux The Dell OST plug in needs to be installed on the designated Linux based media server running the support L...

Page 133: ...l OST plug in needs to be installed on client systems to support client side deduplication 1 The Backup Exec installation must be running on one of the supported Windows media server platforms 2 The Windows OST installer must be present If not download the Windows installer DellOSTPlug in msi which is available at support dell com drivers to a network directory location you can access Version 2 0 ...

Page 134: ...etBackup bin bpdown exe 2 Run SETUP to install the OST plug in 3 Check that the plug in is installed by using the following NetBackup command on the Windows media server INSTALL_PATH VERITAS NetBackup bin admincmd bpstsinfo exe pi This NetBackup command lists the Dell OST plug in details along with other plug in details as shown in the following example Plug In Name libstspiDellMT dll Prefix DELL ...

Page 135: ...nd bin chmod a x Dellostplugin x86_64 xxxxx bin 3 Stop the NetBackup nbrmms service before using the install option The OST plug in installer returns an error if the NetBackup nbrmms service is running when attempting to install the OST plug in 4 Run the OST plug in installer using the install option and install the plug in using the following command Dellostplugin x86_64 xxxxx bin install NOTE Yo...

Page 136: ...enus tabs and options The NetBackup CLI commands and GUI menus tabs and options allow you to configure both the Linux or Windows media servers In the DR Series System Administrator Guide documentation you will find specific topics that address operations for using the NetBackup CLI such as adding the DR Series system name to NetBackup on each Linux and Windows media server you intend to use with t...

Page 137: ...he DR Series system name to NetBackup by using the following command INSTALL_PATH VERITAS NetBackup bin admincmd nbdevconfig creatests storage_server servername stype DELL media_server mediaservername 2 Log in to and add the valid credentials for authentication by the DR Series system by using the following command for details see Configuring an LSU INSTALL_PATH VERITAS Volmgr bin tpconfig add sto...

Page 138: ...displayed which is where you define media servers for use in a disk pool 2 In the Welcome to the Disk Pool Configuration Wizard page click Next The Disk Pool page is displayed 3 In Type select OpenStorage DELL and click Next The Select Storage Server page is displayed and contains a list of available storage servers 4 In the Storage server list select a server and click Next The Disk Pool Properti...

Page 139: ...orage NAS shares except that when defining policy attributes you need to select the LSU that contains the OST disk pool To back up data from a DR Series system using a policy complete the following 1 Log into the NetBackup Administrator console 2 Click NetBackup Management in the left navigation pane and select Policies 3 In the All Policies main window right click OST and select Change Policy fro...

Page 140: ... pane is displayed which lists images from which you can choose to duplicate 4 Right click to select the image in the Search Results pane that you would like to duplicate and select Duplicate in the drop down list The Setup Duplication Variables page is displayed 5 In the Setup Duplication Variables page select the LSU that is the target DR Series system in the Storage unit drop down list and clic...

Page 141: ... following 1 Launch the Backup Exec Administrator console select Tools and Backup Exec Services 2 Select the server that you want to configure in the Backup Exec Services Manager page and select Start all services 3 Verify that all services have been started and click OK 4 In the Connect to Media Server page log into the media server and enter a User name a Password and click OK 5 In the Backup Ex...

Page 142: ... of the backup job you created Optimizing Duplication Between DR Series Systems Using Backup Exec The Backup Exec DMA can work with the DR Series system to replicate backups between two DR Series systems that are part of a defined source and target replication pair This process uses the deduplication and replication features of the DR Series system via the OpenStorage Technology OST Using OST back...

Page 143: ...te the following 1 Launch the Backup Exec Administrator console and select the Job Setup tab 2 In the left navigation pane select Restore Tasks and click New job The Restore Job Properties page is displayed 3 Click the View by Resource tab in the Selections pane and select the dataset to be restored 4 Click Run Now to start the restore job Click the Job Monitor tab to view the progress of the rest...

Page 144: ...t Hostname mode auto passthrough dedupe ost limit speed num kbps mbps gbps default target ip address hostname ost help ost command command arguments command can be one of show Displays command specific information setpassword Updates the OST user password delete_client Deletes the OST client update_client Updates attributes of the OST client limit Limits bandwidth consumed by ost For command speci...

Page 145: ...n size you can edit the following registry key value HKLM Software Dell OST LogRotationSize Immediately after modifying this value the new rotation size value takes effect meaning that you do not have to restart the backup process Collecting Diagnostics Using a Linux Utility You can use a Linux utility called Dell_diags to collect diagnostics from Linux only clients This Linux utility is installed...

Page 146: ...inux Media Servers For NetBackup running on a Linux media server Dell recommends gathering the following files OST plug in configuration files and log files from the media server Location var log libstspiDell log NetBackup backup job logs and command logs from the media server Location NetBackup log files reside in usr openv netbackup logs For each process in NetBackup there is a subdirectory in t...

Page 147: ...lent failure the Windows media server event log for the application could be collected by using Administrative Tools Event Viewer Next check the Windows Logs Application Typically the last entry marked with Error is the one for which you are searching Copy and paste this text in the window as shown in the following example Faulting application bptm exe version 7 0 2010 104 time stamp 0x4b42a78e fa...

Page 148: ...pvlsvr exe and bengine exe and complete the following a Open Task Manager b Locate the process c Right click and select Create Dump File d Retrieve the dump file from the location specified in the dialog that displays after the dump file is created 148 ...

Page 149: ... information see Creating a Replication Schedule Scheduling Cleaner operations for more information see Creating a Cleaner Schedule Troubleshooting Error Conditions To troubleshoot error conditions that disrupt your normal DR Series system operations complete the following 1 Generate a DR Series system diagnostics log file bundle if one has not already been automatically created For more informati...

Page 150: ...urse of backup and deduplication related operations Table 2 lists the DR Series System Event Messages by system event type type 1 through 7 event messages that could be displayed during the course of backup replication deduplication diagnostics cleaner DataCheck maintenance and OpenStorage Technology OST operations Table 6 DR Series System Alert Messages Alert Message Description Meaning or Action...

Page 151: ...em capacity Clean up the filesystem If issue persists contact Dell Support for possible assistance or intervention Replication resync cannot proceed Namespace limit has reached its maximum Out of space on replication target Clean up the filesystem If issue persists contact Dell Support for possible assistance or intervention The filesystem has reached the maximum allowable limit for files and dire...

Page 152: ...es system appliance requires service Network Interface Controller is missing Remove and reinsert the NIC If this does not resolve the problem replace the NIC Network Interface Controller name is disconnected Connect it to a network and or check your network switches or routers for any network connectivity issues Network Interface Controller name is disabled Enable the port on the designated NIC Ne...

Page 153: ...er of virtual drives found was number Run the Dell Restore Manager RM utility to repair the drive configuration mismatch The expected number of enclosures is number and the actual number of enclosures found was number Check the SAS cable connections between the storage controller and all its enclosures Check the power cable connections to the enclosure power supplies Physical disk number failed Re...

Page 154: ...nd then check that the cables are properly connected For more information see the Dell DR Series System Owner s Manual to verify the system cabling is correct Check the connection to the controller battery and the status of battery health NOTE A battery with a weak or depleted charge can cause this warning Storage device has failed Check cable connections between the storage controller and the enc...

Page 155: ...n optimal level Informational message No user intervention is required A high temperature reading has been detected on the NVRAM PCI controller System will operate only in a read only mode Please check system airflow Informational message No user intervention is required A high temperature reading has been detected on the NVRAM PCI controller System will not become operational until the temperatur...

Page 156: ...for assistance or intervention Unable to detect filesystem type on the Namespace Volume Contact Dell Support for assistance or intervention Filesystem scan discovered inconsistencies Please check report and take the recommended action Contact Dell Support for assistance or intervention NVRAM does not match data volume If this is a newly replaced NVRAM device use the CLI maintenance hardware reinit...

Page 157: ... required Container name marked for deletion For more information see Deleting Containers Use the DR Series system CLI maintenance filesystem reclaim_space command to recover this storage space Successfully renamed container name as name Informational message No user intervention is required Successfully added connection entry for container name type variable clients variable Informational message...

Page 158: ...stem is entering Maintenance mode Informational message No user intervention is required Contact Dell Support for assistance or intervention System is entering Support mode Informational message No user intervention is required Contact Dell Support for assistance or intervention Failure OFS client initialization failure Contact Dell Support for assistance or intervention Failure mtab initializatio...

Page 159: ...les that have corrupt attributes To find all files with corrupt attributes and to clear the state please perform a maintenance scan using the DR Series system CLI maintenance filesystem start_scan command Contact Dell Support for assistance or intervention Replication resync started for container variable Informational message No user intervention is required Replication internal resync started fo...

Page 160: ...ystem should self correct itself If condition persists reduce number of inodes or contact Dell Support for assistance or intervention Replication transmit log txlog full for container variable The DR Series system should self correct itself If condition persists reduce number of inodes or contact Dell Support for assistance or intervention DR Series entering Maintenance mode due to corrupt replica...

Page 161: ...intervention or assistance System is running a lower version of RPC This will stall replication on all target containers Please upgrade RPC to correct version If condition persists contact Dell Support for intervention or assistance NFS client successfully mounted variable Informational message No user intervention is required Maximum NFS connection limit variable reached active NFS connections va...

Page 162: ...able milliseconds ms Informational message No user intervention is required Cleaner process encountered input output I O errors Maintenance based issue with the DR Series system Check status using Maintenance mode or DR Series system CLI commands Contact Dell Support as needed Failure to sync NVRAM variable NVRAM hardware issue with the DR Series system Check status using Maintenance mode or DR Se...

Page 163: ...e total reference count reached threshold Record type variable Count variable Informational message No user intervention is required Entering Maintenance mode due to failure in processing logs Contact Dell Support for assistance or intervention Failed to acquire optimizer pipeline Error variable Contact Dell Support for intervention or assistance Failed to create optimizer event Type variable Erro...

Page 164: ...ervention is required NTP server variable deleted Informational message No user intervention is required NTP service enabled Informational message No user intervention is required NTP service disabled Informational message No user intervention is required User data destroyed using CLI command Informational message No user intervention is required User variable enabled Informational message No user...

Page 165: ... SNMP alert recipient list Informational message No user intervention is required Host variable enabled for SNMP alerts Informational message No user intervention is required Host variable disabled for SNMP alerts Informational message No user intervention is required User variable logged into the system Informational message No user intervention is required CIFS user variable added Informational ...

Page 166: ... One or more file s were deleted as part of the repair process for container variable Resync has been initiated for this container Informational message No user intervention is required System Event Type 7 OST server started successfully Informational message No user intervention is required OST server failed to start Restart the OST server If issue persists contact Dell Support for assistance or ...

Page 167: ...s in understanding system operations A record of system operations in case Dell Support needs to provide technical assistance To access this functionality use the following DR Series system navigation panel GUI option Support Diagnostics The Diagnostics service works by collecting all the system related information that could help when diagnosing a problem or error condition in the system For more...

Page 168: ...es system CLI also provides the means for managing generating or downloading the diagnostics log files For more information see the Dell DR Series System Command Line Reference Guide About the DR Series System Maintenance Mode In general the DR Series system enters the Maintenance mode whenever the filesystem has encountered an issue that prevents it from operating normally When in its Maintenance...

Page 169: ...a specific page number of the Repair Report by entering this number in the Goto page and click go System Information pane System Name Software Version Current Date Time iDRAC IP Address Support Information Service Tag Last Diagnostic Run BIOS Version NOTE When in Maintenance mode the DR Series system navigation panel displays the following options that are links to display the correspond page in t...

Page 170: ... Some system processes failed to start properly The system detected an unsupported configuration The Support mode puts the DR Series system into a state in which only the following tasks can be performed Generating a DR Series system diagnostics file For more information see Generating a Diagnostics Log File Upgrading the DR Series system software For more information see Upgrading the DR Series S...

Page 171: ...is disk space that can be reclaimed the Cleaner process runs However the Cleaner will not start until the following conditions are met it detects that there are no active data ingests that two minutes of system idle time have elapsed since the last data file ingest was completed and that the Replication process is not running the Cleaner process runs as a lower system priority operation than the R...

Page 172: ...sed by current Cleaner process Current Run Bytes Processed number of bytes processed by current Cleaner process Current Run Bytes Reclaimed number of bytes reclaimed by the current Cleaner processed Current Run Phase 1 Start Time indicates date and time for start of current Cleaner process phase 1 Current Run Phase 1 Records Processed lists the number of data records processed in current Cleaner p...

Page 173: ...o verify if they contain any information that can explain or resolve your issue Locate your Dell support account number and password locate the Service Tag for your DR Series system understand your type of support account and be ready to provide specific details about the system operations you were performing Record the content of any status or error dialog messages that you received and the seque...

Page 174: ...d service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales support technical support or customer service issues 1 Visit support dell com 2 Click to select your country region at the bottom of the support dell com page For the full listing of countries and regions click All The Choose a Country Region page is displayed ...

Page 175: ...s TCP 23 Telnet remote terminal access protocol for unencrypted text communications TCP 80 Hypertext Transfer Protocol HTTP unencrypted protocol communications TCP 443 HTTPS combination of the HTTP with Secure Socket Layer SSL Transport Layer Security TLS TCP 1311 Hardware Health Monitor TCP 9901 Watcher TCP 9904 Configuration Server needed for replication operations TCP 9911 Filesystem Server nee...

Page 176: ...Port Type Number Port Usage or Description TCP 199 SNMP daemon used by Simple Network Management Protocol SNMP requests TCP 801 NFS status daemon 176 ...