Dell Precision M3800, Owner'S Manual

Page 1: ...Dell Precision M3800 Owner s Manual Regulatory Model P31F Regulatory Type P31F001 ...

Page 2: ...henom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries No...

Page 3: ...rive 15 Installing the Hard Drive 16 Removing the Speakers 16 Installing the Speakers 17 Removing the Wireless Local Area Network WLAN Card 17 Installing the WLAN Card 18 Removing the Coin Cell Battery 18 Installing the Coin Cell Battery 19 Removing the mSATA Card 19 Installing the mSATA Card 20 Removing the Fans 21 Installing the Fans 21 Removing the Heatsink 21 Installing the Heatsink 22 Removin...

Page 4: ...up 35 Boot Sequence 35 Navigation Keys 35 System Setup Options 36 Updating the BIOS 40 System and Setup Password 40 Assigning a System Password and Setup Password 40 Deleting or Changing an Existing System and or Setup Password 41 4 Diagnostics 43 Enhanced Pre Boot System Assessment ePSA Diagnostics 43 Device Status Lights 44 Battery Status Lights 44 5 Technical Specifications 45 6 Contacting Dell...

Page 5: ...o avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its p...

Page 6: ...isplay CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning Off Your Computer CAU...

Page 7: ...external devices cards and cables before turning on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to ...

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Page 9: ...ls The procedures in this document may require the following tools Small flat blade screwdriver 0 Phillips screwdriver 1 Phillips screwdriver T5 Torx screwdriver Small plastic scribe Flash BIOS update program CD System Overview Figure 1 Inside View Back 1 DC in 2 system fan 3 system board 4 hard drive 5 speakers 6 battery 7 I O board connector 8 I O board 9 ...

Page 10: ...oving the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Close the display and turn the computer over 3 Turn the system badge over and place it on the base cover 4 Remove the screws that secure the base cover to the palmrest assembly 10 ...

Page 11: ...place 2 Tighten the screws to secure the base cover to the computer 3 Turn the system badge over and snap it in place 4 Follow the procedures in After Working Inside Your Computer Removing the System Badge 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the base cover 3 Peel the Mylar tape that secures the system badge to the base cover 11 ...

Page 12: ...se cover Installing the System Badge 1 Slide the tab on the system badge into the slot on the base cover and snap the system badge into place 2 Turn the base cover over 3 Affix the Mylar tape that secures the system badge to the base cover 4 Follow the procedures in After Working Inside Your Computer 12 ...

Page 13: ... off the palmrest assembly Installing the Battery 1 Tighten the screws that secure the battery to the palmrest assembly 2 Connect the battery cable to the system board 3 Install the base cover 4 Follow the procedures in After Working Inside Your Computer Removing the Touchpad 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Disconnect and remove ...

Page 14: ...e Touchpad 1 Align the touchpad in its position on the computer 2 Tighten the screws to secure the touchpad to the computer 3 Connect the touchpad cable to the system board 4 Install the a battery b base cover 5 Follow the procedures in After Working Inside Your Computer 14 ...

Page 15: ...Disconnect the hard drive cable from the system board b Remove the screws that secure the hard drive to the palmrest assembly c Lift the hard drive off the palmrest assembly 4 Perform the following steps to remove the hard drive bracket a Disconnect the interposer from the hard drive b Remove the screws that secure the hard drive bracket to the hard drive c Lift the hard drive off the hard drive b...

Page 16: ...board 6 Install the a battery b base cover 7 Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Perform the following steps to remove the speaker a Disconnect the speaker cable from the system board b Unroute the speaker cable and remove the cable from the routing tab...

Page 17: ...attery b base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Perform the following steps to remove the WLAN card a Remove the screw to release the bracket that secures the WLAN card to the computer b Disconnect the antenna cabl...

Page 18: ... supported by your computer Connectors on the WLAN card Antenna cable color Main white triangle white Auxiliary black triangle black 5 Install the a battery b base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer CAUTION Removing the coin cell battery re sets the BIOS settings to defaul...

Page 19: ...able to the I O board 3 Install the a WLAN card b battery c base cover 4 Follow the procedures in After Working Inside Your Computer Removing the mSATA Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Disconnect the I O board cable from the system board and I O board 19 ...

Page 20: ...ling the mSATA Card 1 Align the notch on the mSATA card with the tab on the mSATA card connector 2 Insert the mSATA card into the mSATA card connector 3 Tighten the screw to secure the mSATA card to the palmrest assembly 4 Connect the I O board cable to the system board and I O board 5 Install the a battery b base cover 20 ...

Page 21: ...emove the screws that secure the fans to the system board d Lift the fans away from the palmrest assembly Installing the Fans 1 Connect the system fan cable and the video card fan cable to the system board 2 Connect the camera cable to the I O board 3 Align the screw holes on the fans with the screw holes on the palmrest assembly 4 Tighten the screws to secure the fans to the palmrest assembly 5 I...

Page 22: ...system board 2 Tighten the screws to secure the heatsink to the system board 3 Install the a battery b base cover 4 Follow the procedures in After Working Inside Your Computer Removing the Power Adapter Port 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Disconnect the following cables from the system board a power adapter port b touch panel 4 ...

Page 23: ... adapter port 4 Install the a battery b base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Input Output I O Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c WLAN card 3 Perform the following steps to remove the I O board a Disconnect the fan camera and I O board cables from the I O board b Remove the screw...

Page 24: ...tery c base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Memory Module s 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Perform the following steps to remove the memory module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module ...

Page 25: ...rking Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c fans d heatsink e mSATA card f memory modules NOTE Your computer s Service Tag is located under the system badge You must enter the Service Tag in the BIOS after you replace the system board NOTE Before disconnecting the cables from the system bo...

Page 26: ...backlight b touchpad c hard drive d keyboard after peeling off the tape and lifting the connector latch 5 Perform the following steps to remove system board a Loosen the captive screws that secure the system board to the palmrest assembly b Remove the screws that secure the system board to the palmrest assembly c Lift the system board off the palmrest assembly 26 ...

Page 27: ... latches to secure the cables a hard drive b touchpad c keyboard backlight 7 Connect the following cables to the system board a display b touch panel c power adapter d hard drive e speaker f I O board CAUTION Make sure that no cables are placed under the system board 8 Install the a memory modules b mSATA card c heatsink d fan e battery f base cover assembly 9 Follow the procedures in After Workin...

Page 28: ...4 Remove the screws that secure the keyboard to the palmrest assembly 5 Lift and remove the keyboard from the palmrest assembly 28 ...

Page 29: ... board b hard drive c battery d base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Disconnect and remove the following cables a antenna cables from the WLAN card b touch panel cable and display cable from the system board c camera cable from the I...

Page 30: ... screws that secure the display hinges to the palmrest assembly 5 Lift and remove the palmrest assembly from the display assembly CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 30 ...

Page 31: ... assembly 2 Tighten the screws to secure the display hinges to the palmrest assembly 3 Route the touch panel cable display cable and camera cable through the routing tabs 4 Connect the following cables a touch panel cable and display cable to the system board b camera cable to I O board c antenna cables to the WLAN card 5 Install the 31 ...

Page 32: ... cover b battery c hard drive d speakers e WLAN card f coin cell battery g mSATA card h fans i heatsink j power adapter port k I O board l memory modules m system board n keyboard 3 Remove the screws that secure the display hinges to the palmrest assembly 4 Lift the palmrest assembly away from the display assembly CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 32 ...

Page 33: ... Palmrest Assembly 1 Align the palmrest assembly on the display assembly 2 Tighten the screws to secure the display hinges to the palmrest assembly 3 Press down on the palmrest assembly to close the display 4 Install the a keyboard b system board c memory modules d I O board 33 ...

Page 34: ...e power adapter port f heatsink g fans h mSATA card i coin cell battery j WLAN card k speakers l hard drive m battery n base cover 5 Follow the procedures in After Working Inside Your Computer 34 ...

Page 35: ...on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostic...

Page 36: ... on your computer and its installed devices the items listed in this section may or may not appear Table 2 Main Option Description System Time Date Allows you to set the date and time BIOS Version Displays the BIOS version Product Name Displays the product name Dell Precision M3800 Default Setting Service Tag Displays the service tag Asset Tag Displays the asset tag None Default Setting CPU Type D...

Page 37: ... Emulation Allows you to enable or disable the USB Emulation feature Enabled Default Setting USB PowerShare Allows you to enable or disable the USB PowerShare feature Enabled Default Setting SATA Operation Displays the SATA Operation information Adapter Warnings Allows you to enable or disable the adapter warnings feature Multimedia Key Behaviour Function Key Default Setting Battery Health Display...

Page 38: ...set change or delete the system password NOTE Successful password changes take effect immediately HDD Password Allows you to set change or delete the administrator password Password Change Allows you to enable or disable permissions to set a System password and a Hard Drive password when the admin password is set Default Setting Permitted Computrace Allows you to activate or disable the optional C...

Page 39: ...Load Legacy Option ROM This option enables or disables the Load Legacy Option ROM feature Enabled Default Setting Windows 7 Disabled Windows 8 1 Set Boot Priority Allows you to change the order in which the computer attempts to find an operating system 1 st Boot Priority CD DVD CD RW Drive 2nd Boot Priority Network 3rd Boot Priority mini SSD 4th Boot Priority USB Storage Device 5th Boot Priority H...

Page 40: ...ad method in the Please select your download method below window click Download File The File Download window appears 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description...

Page 41: ...p password that you entered earlier and click OK 7 Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an exist...

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Page 43: ... provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user int...

Page 44: ...mputer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady white light Temporary battery failure with AC adapter present Constantly blinking amber light Fatal battery failure with AC adapter present Lig...

Page 45: ...gines Interrupt Levels Intel 64 and IA 32 Architecture BIOS Chip NVRAM 8 MB Table 8 Processor Feature Specification Processor type Intel Core i7 Quad Core L1 cache Up to 256 KB cache depending on processor type L2 cache Up to 1024 KB cache depending on processor type L3 cache Up to 6144 KB cache depending on processor type Table 9 Memory Feature Specification Type DDR3L Speed 1600 MHz Connectors 2...

Page 46: ... WLAN and Bluetooth BT 4 0 LE combo card support Bluetooth 2 1 3 0 4 0 4 1 with Wi Fi combo module Table 13 Ports and Connectors Feature Specification Audio Microphone Headphone Universal Audio jack support Autosense Headphone Microphone combo jack support 1 8 inches connector USB 2 0 one USB 3 0 three Video Mini DisplayPort DP 1 2 support HDMI 1 4a with audio Intel Media Vault support through HDM...

Page 47: ...5 Keyboard Feature Specification Number of keys United States 80 keys United Kingdom 81 keys Brazil 81 keys Japan 84 keys Layout QWERTY AZERTY Kanji Table 16 Touchpad Feature Specification Active Area X axis 105 mm Y axis 80 mm Table 17 Camera Feature Specification Type HD Camera Digital Array Microphone Still Resolution 0 92 megapixels Maximum Video Resolution 1280 x 720 Pixels 30 Frame Per Secon...

Page 48: ...0 g 0 70 lb 91 Wh Depth 92 65 mm 3 64 inches Height 9 mm 0 35 inches Width 342 45 mm 13 48 inches Weight 443 g 0 97 lb Voltage 11 1 V Temperature range Operating approximate Charge 0 C to 50 C 32 F to 158 F Discharge 0 C to 70 C 32 F to 122 F Operating 0 C to 35 C 32 F to 95 F Non operating 40 C to 65 C 40 F to 149 F Coin cell battery 3 V CR2032 lithium ion cell Table 20 AC Adapter Feature Specifi...

Page 49: ...hes Weight Minimum 1 31 kg 4 5 lb Table 22 Environmental Feature Specification Temperature range Operating 0 C to 40 C 32 F to 104 F Storage 40 C to 70 C 40 F to 158 F Relative humidity maximum Operating 10 to 90 non condensing Storage 10 to 95 non condensing Maximum vibration Operating 0 66 GRMS 2 Hz 600 Hz Storage 1 3 GRMS 2 Hz 600 Hz Maximum shock Operating 110 G 2 ms Non operating 160 G 2 ms A...

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Page 51: ...ed support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link b...