Dell SCv300, Owner'S Manual

Page 1: ...Dell SCv300 and SCv320 Expansion Enclosure Owner s Manual Regulatory Model E03J E04J Regulatory Type E03J001 E04J001 ...

Page 2: ...e to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 10 Rev A ...

Page 3: ...ety Precautions 9 Electrostatic Discharge Precautions 10 General Safety Precautions 10 Pre Replacement Procedures 10 Send Diagnostic Data Using Dell SupportAssist 10 Change the Operation Mode of the Storage Center to Maintenance 10 Replacing the Front Bezel 11 Replacing Hard Drives 11 SCv300 and SCv320 Expansion Enclosure Drive Numbering 11 Identify the Failed Hard Drive 12 Replace a Hard Drive 13...

Page 4: ...es information about an SCv300 SCv320 expansion enclosure such as installation instructions and technical specifications Dell Storage Center Software Update Guide Describes how to update Storage Center software from an earlier version to the current version Dell Storage Center Command Utility Reference Guide Provides instructions for using the Storage Center Command Utility The Command Utility pro...

Page 5: ... side An SCv300 and SCv320 expansion enclosure ships with two redundant power supply cooling fan modules and two redundant enclosure management modules EMMs SCv300 and SCv320 Expansion Enclosure Monitoring and Diagnostics The Storage Center OS generates alert messages for temperature I O module fan module disk and power conditions for Storage Center components Use the Dell Storage Manager to view ...

Page 6: ...ng state Remains solid amber when the expansion enclosure is in the fault state 4 Hard disk drives SCv300 Up to 12 3 5 inch SAS hot swappable hard disk drives SCv320 Up to 24 2 5 inch SAS hot swappable hard disk drives SCv300 and SCv320 Expansion Enclosure Back Panel Features and Indicators The back panel provides controls to power up and reset the expansion enclosure indicators to show the expans...

Page 7: ...ss Blinking amber two times per sequence Expansion enclosure is unable to communicate with other expansion enclosures Blinking amber four times per sequence Firmware update failed Blinking amber five times per sequence Firmware versions are different between the two EMMs 3 SAS ports 1 4 Input or Output Provides SAS connections for cabling the storage controller to the next expansion enclosure in t...

Page 8: ... installed horizontally The drives in an SCv320 expansion enclosure are installed vertically The indicators on the drives provide status and activity information Figure 5 SCv300 and SCv320 Expansion Enclosure Drive Indicators Item Name Indicator Code 1 Drive activity indicator Blinking green Drive activity Steady green Drive is detected and there are no faults 2 Drive status indicator Steady green...

Page 9: ...closure is always fully grounded to prevent damage from electrostatic discharge When handling the expansion enclosure components use an electrostatic wrist guard or a similar form of protection Electrical Safety Precautions Always follow electrical safety precautions to avoid injury and damage to Storage Center equipment WARNING Disconnect power from the expansion enclosure when removing or instal...

Page 10: ...leeves These items can come into contact with electrical circuits or be pulled into a cooling fan Remove any jewelry or metal objects from your body These items are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present Do not lift the expansion enclosure chassis by the handles of the power supply...

Page 11: ...the release latch locks into place 7 Secure the bezel with the keylock Replacing Hard Drives The SCv300 and SCv320 expansion enclosures supports hot swappable hard drives The SCv300 expansion enclosure supports up to 12 3 5 inch hard drives installed in a four column three row configuration The SCv320 expansion enclosure supports up to 24 2 5 inch hard drives installed vertically side by side Hard...

Page 12: ...3 In the Hardware tab navigation pane select the Storage Center 4 In the Hardware Alerts area find the hardware alert that identifies the expansion enclosure with the failed hard drive Figure 9 Hardware Alert Identifying the Expansion Enclosure with the Failed Hard Drive 5 In the Hardware tab navigation pane expand the expansion enclosure identified in the previous step 6 Select Disks The status o...

Page 13: ...ing down the expansion enclosure CAUTION To prevent a storage system reset at least one powered drive must remain installed in the primary chassis when multiple drives are replaced Steps 1 Remove the front bezel A solid amber LED is lit on the failed hard drive 2 Press the release button to open the hard drive carrier release handle 3 Slide the hard drive out until it is free of the hard drive slo...

Page 14: ...us 7 Replace the front bezel 8 In Storage Manager make sure that the replacement hard drive is recognized and shown as up and healthy Next step Use SupportAssist to send diagnostic data to Dell Technical Support Services Installing Hard Drives in an SCv300 and SCv320 Expansion Enclosure An SCv300 and SCv320 expansion enclosure is shipped with drives installed and empty drive blanks are inserted in...

Page 15: ...rage Center to Maintenance About this task NOTE Replacing rack rails must be performed during a scheduled maintenance window when the Storage Center is unavailable to the network Steps 1 Shut down the storage system and the expansion enclosure 2 Disconnect the power cables and SAS cables from the expansion enclosure 3 Remove the expansion enclosure from the rack rails 4 Remove the rack rails from ...

Page 16: ...nd SupportAssist Information Now which is located under SupportAssist Actions in the Status pane The Send SupportAssist Information Now dialog box opens 3 Select Storage Center Configuration and Detailed Logs 4 Click OK Change the Operation Mode of the Storage Center to Normal Change the operation mode of the Storage Center to Normal after replacing components 1 Use Dell Storage Manager to connect...

Page 17: ... cooling fan module and determine its status Troubleshooting Hard Drives Use these steps to troubleshoot hard drives 1 Check the status of the hard drive using the Dell Storage Manager 2 Determine the status of the hard drive LEDs If the hard drive status LED blinks amber four times per second the hard drive has failed If the hard drive status LED is not lit proceed to the next step 3 Check the co...

Page 18: ...mine the status of the control panel LEDs If the LEDs are not lit and the enclosure is powered on the control panel has failed 2 Reseat the control panel by removing and reinstalling it CAUTION The storage system and expansion enclosures must be shut down before reseating the control panel 18 ...

Page 19: ...ant Array of Independent Disks RAID Controller Two hot swappable storage controllers Management RAID management using Dell Storage Manager Back Panel Connectors per EMM SAS connectors Four mini SAS HD connectors for connecting an expansion enclosure to a storage system NOTE SAS connectors are SFF 8086 SFF 8088 compliant LED Indicators Front panel One two color LED indicator for system status One s...

Page 20: ... Environmental Datasheets website Temperature Operating SCv300 5 to 35 C 41 to 95 F with a maximum temperature gradation of 10 C 18 F per hour SCv320 10 to 35 C 50 to 95 F with a maximum temperature gradation of 10 C 18 F per hour NOTE For altitudes above 900 m 2950 ft the maximum operating temperature is derated 0 56 C 1 F per 168 m 550 ft Storage 40 to 65 C 40 to 149 F with a maximum temperature...