Troubleshooting
│
63
Common
Symptoms
What you
experience
Possible Solutions
Shaky or jittery
video
Wavy picture or
fine movement
• Reset the monitor to factory settings
(
Factory Reset
).
• Check environmental factors.
• Relocate the monitor and test in another
room.
Missing pixels
LCD screen has
spots
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
Stuck-on pixels
LCD screen has
bright spots
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell Support
site at:
Brightness
problems
Picture too dim or
too bright
• Reset the monitor to factory settings
(
Factory Reset
).
• Adjust brightness and contrast controls
through OSD.
Geometric
distortion
Screen not
centered correctly
• Reset the monitor to factory settings
(
Factory Reset
).
• Adjust horizontal and vertical controls
through OSD.