Dell Studio XPS 9100, Service Manual

Page 1: ...ment to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own June 2010 Rev A00 Regulatory model DCRM Before You Begin Technical Overview Computer Cover Memory Module s Front Bezel Badge Back Light Module PCI and PCI Express Cards Front USB 3 0 Assembly Drives Top Cover I O Panel Powe...

Page 2: ...ont bezel Replacing the Badge Back Light Module 1 Follow the instructions in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from t...

Page 3: ...Route the badge back light cable through the securing tabs 5 Align the screw holes on the hinge with the screw holes on the front bezel 6 Replace the two screws that secure the hinge to the front bezel 7 Replace the front bezel see Replacing the Front Bezel 8 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 4: ...he computer is turned off If your computer did not automatically turn off when you shut down the operating system press and hold the power button until the computer turns off Safety Instructions Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety CAUTION To avoid losing data save and close all open files and exit all o...

Page 5: ...computer 6 Press and eject any installed cards from the Media Card Reader 7 Press and hold the power button to ground the system board Back to Contents Page CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such...

Page 6: ...onal safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers front bezels filler brackets front panel inserts etc removed CAUTION Only a certi...

Page 7: ...k light module see Replacing the Badge Back Light Module 3 Align and insert the front bezel tabs into the slots on the chassis 4 Push the front bezel towards the computer until the front bezel tabs snap into place 5 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 8: ... Product Line list c Select the product model number in the Select Your Product Model list d Click Confirm 4 A list of results appear on the screen Click BIOS 5 Click Download Now to download the latest BIOS file The File Download window appears 6 Click Save to save the file on your desktop The file downloads to your desktop 7 Click Close if the Download Complete window appears The file icon appea...

Page 9: ...PCI support bracket to the back of the computer until it clicks into the slots on the back of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your co...

Page 10: ...vot the expansion card retainer towards the alignment bar until it snaps into place d Replace the computer cover see Replacing the Computer Cover e To complete the removal procedure see Configuring Your Computer After Removing or Installing PCI and PCI Express Cards Replacing PCI and PCI Express Cards 1 Follow the instructions in Before You Begin 1 slots 2 2 PCI support bracket 3 tabs 2 4 expansio...

Page 11: ... After Removing or Installing PCI and PCI Express Cards Back to Contents Page 1 securing tab 2 securing slot 3 PCI Express x16 card 4 PCI Express x16 card connector CAUTION Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment NOTE For information on the location of external connectors se...

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Page 13: ...y information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions WARNI...

Page 14: ...5 Enter system setup see System Setup and restore the settings you recorded in step 1 Back to Contents Page ...

Page 15: ...ign the slots at the bottom of the computer cover with the tabs located along the edge of the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against likelihood of electric shock laceration by ...

Page 16: ...n and slide it towards the front of the computer 6 Replace the two thumbscrews that secure the computer cover to the chassis 7 Place the computer in an upright position Back to Contents Page 1 thumbscrews 2 2 slots 3 computer cover ...

Page 17: ...iller brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Do not perform the following steps unless you are familiar with hardware removal and replacement Performing these steps incorrectly could damage your system board To contact ...

Page 18: ...cessor 9 Clean the thermal grease from the bottom of the heat sink 10 Apply the new thermal grease to the top of the processor 11 Replace the processor fan and heat sink assembly see Replacing the Processor Fan and Heat Sink Assembly CAUTION Ground yourself by touching an unpainted metal surface on the back of the computer CAUTION When replacing the processor do not touch any of the pins inside th...

Page 19: ...12 Replace the computer cover see Replacing the Computer Cover Back to Contents Page CAUTION Ensure that the processor fan and heat sink assembly is correctly seated and secure ...

Page 20: ... dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing th...

Page 21: ...er Cover 9 Connect your computer and devices to electrical outlets and then turn them on 10 See the documentation that shipped with the drive for instructions on installing any software required for drive operation 11 Check the System Setup for drive configuration changes see System Setup Removing the Optical Drive 1 Follow the instructions in Before You Begin 2 Remove the computer cover see Remov...

Page 22: ...drive 3 To install a secondary optical drive pull the metal plate away from the chassis 4 Gently slide the optical drive into the optical drive bay through the front of the computer 5 Align the screw holes on the optical drive with the screw holes on the chassis 6 Replace the two screws that secure the optical drive to the chassis 1 data cable 2 power cable 3 optical drive 4 screws 2 1 screw 1 met...

Page 23: ...eration 13 Check the System Setup for drive configuration changes see System Setup Removing the Media Card Reader 1 Follow the instructions in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove the front bezel see Removing the Front Bezel 4 Remove the optical drive see Removing the Optical Drive 5 Remove the screw that secures the Media Card Reader to the chassis...

Page 24: ... the screw that secures the Media Card Reader to the chassis 5 Replace the optical drive see Replacing the Optical Drive 6 Replace the front bezel see Replacing the Front Bezel 7 Replace the computer cover see Replacing the Computer Cover 8 Connect your computer and devices to electrical outlets and then turn them on Back to Contents Page ...

Page 25: ...Chassis Fan 1 Follow the instructions in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing...

Page 26: ...embly 5 Loosen the four captive screws that secure the processor fan and heat sink assembly to the system board 6 Lift the processor fan and heat sink assembly out of the computer Replacing the Processor Fan and Heat Sink Assembly 1 Follow the instructions in Before You Begin 2 Clean the thermal grease from the bottom of the heat sink WARNING Despite having a plastic shield the processor fan and h...

Page 27: ...ctions in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Disconnect the front fan cable from the system board connector PWR_FAN see System Board Components 4 Press the tabs and pull the front fan towards the back of the computer 5 Lift the fan out of the computer and set it aside Replacing the Front Fan 1 Follow the instructions in Before You Begin 2 Align the tabs ...

Page 28: ... front of the computer until the tabs snap into place 4 Connect the front fan cable to the system board connector PWR_FAN see System Board Components 5 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 29: ...gainst electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by you...

Page 30: ...e appears stating that memory size has changed press F1 to continue 7 Log on to your computer 8 Click Start right click Computer and click Properties 9 To verify that the memory is installed correctly check the amount of memory RAM listed 1 matched memory modules in connectors DIMM4 DIMM5 and DIMM6 pink connectors 2 matched memory modules in connectors DIMM1 DIMM2 and DIMM3 blue connectors 1 cutou...

Page 31: ...Back to Contents Page ...

Page 32: ...is Replacing the Power Supply 1 Follow the instructions in Before You Begin 2 Slide the power supply towards the back of the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical s...

Page 33: ...DC power cables to the system board and drives see System Board Components 6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page WARNING Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding ...

Page 34: ...le 1 Follow the instructions in Before You Begin 2 Align and push the power button module into the slot on the top cover WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always ...

Page 35: ...over 4 Replace the top cover see Replacing the Top Cover 5 Replace the front bezel see Replacing the Front Bezel 6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 36: ...r fan and heat sink assembly see Removing the Processor Fan and Heat Sink Assembly 8 Remove the processor see Removing the Processor WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical s...

Page 37: ...computer 3 Replace the ten screws that secure the system board to the chassis 4 Connect the cables that you disconnected from the system board see System Board Components 5 Replace the processor see Replacing the Processor 6 Replace the processor fan and the heat sink assembly see Replacing the Processor Fan and Heat Sink Assembly 7 Replace the memory modules see Replacing the Memory Module s 8 Re...

Page 38: ...lacing the Computer Cover 13 Connect your computer and devices to electrical outlets and turn them on 14 Flash the system BIOS as needed Entering the Service Tag in the BIOS 1 Turn on the computer 2 Press F2 during POST to enter the System Setup program 3 Navigate to the System Info tab and enter the Service Tag in the Set Service Tag field Back to Contents Page NOTE For information on flashing th...

Page 39: ...o wait until you see the Microsoft Windows desktop Then shut down your computer see Turning Off Your Computer and try again Menu Appears on top of the System Setup window This field provides a menu to access the System Setup options Press the up and down arrow keys to navigate As a Menu option is highlighted the Options List lists the options that define the hardware installed on you computer Opti...

Page 40: ... Controller Enabled or Disabled Enabled by default Onboard LAN Boot ROM Enabled or Disabled Disabled by default Onboard 1394 Controller Enabled or Disabled Enabled by default Boot Device Configuration Boot Settings Configuration Configures the settings during system boot Hard Disk Boot Priority Sets the hard drive boot priority The items displayed are dynamically updated according to the hard driv...

Page 41: ...Computer Cover 9 Connect your computer and devices to electrical outlets and turn them on Clearing CMOS Settings Auto Power On Enables you to set an alarm to turn on the computer automatically BIOS Security Features Supervisor Password Status of supervisor installed User Password Status of user installed Set Supervisor Password Allows to set the desired supervisor password Exit Exit Options Provid...

Page 42: ... pins 2 and 3 and fix it on pins 1 and 2 5 Wait for approximately five seconds to clear the CMOS setting 6 Remove the 2 pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 7 Replace the computer cover see Removing the Computer Cover 8 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page WARNING The computer must be disconnected from the electr...

Page 43: ...mponents WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 power supply 2 processor fan and heat sink assembly 3 hard drive 4 Media Card Reader 5 optical drive 6 front USB 3 0 assembly optional ...

Page 44: ...ctor F_PANEL 15 SATA connector S_SATA3 16 front fan connector PWR_FAN 17 front panel USB connector FUSB_3 18 password reset jumper CLR_PWD 19 front panel USB connector FUSB_1 20 CMOS reset jumper CLR_CMOS 21 top panel USB connector FUSB_2 22 S PDIF connector SPDIF_IO 23 badge back light connector JPWR 24 top panel audio connector F_AUDIO 25 PCI card slot PCI_1 26 PCI Express x1 card slot PCIE1X3 2...

Page 45: ...om the connector on the power button module WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WAR...

Page 46: ...el 4 Connect the power button cable to the connector on the power button module 5 Align the tabs in the top cover with the slots in the chassis 6 Press and slide the top cover towards the back of the computer until it clicks into place 7 Connect the cables that you disconnected from the I O panel 8 Replace the two screws that secure the top cover to the chassis 9 Replace the front bezel see Replac...

Page 47: ...e Replacing the Top Cover 5 Replace the front bezel see Replacing the Front Bezel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrica...

Page 48: ...6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 49: ...in Before You Begin 2 Gently slide the front USB 3 0 assembly into the FlexBay slot through the front of the computer 3 Replace the two screws that secure the front USB 3 0 assembly to the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell...

Page 50: ...ctor on the expansion card 5 Replace the front bezel see Replacing the Front Bezel 6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...