Dell UC350, User Manual

Page 1: ...Regulatory model UC350 Dell Pro Stereo Headset UC350 User s Guide ...

Page 2: ...e not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws DellTM and the DELL logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of ...

Page 3: ...ures 7 Headset 7 Call control Unit 8 Setting up your headset 9 Plug the headset into your smartphone or tablet 9 Plug the headset into your computer 9 Configure the headset on your Computer 10 Configuration for Skype for Business 10 Configuration for other softphones 10 Configuration to listen to music 10 Adjusting the headset 12 Answering ending a call 13 Answer an incoming call on the computer 1...

Page 4: ... 15 Common symptoms 15 Specifications 18 General 18 Physical characteristics 18 Environmental 18 Statutory information 19 Warranty 19 Limited warranty and return policies 19 For U S customers 19 For European Middle Eastern and African customers 19 For non U S customers 19 ...

Page 5: ...may be Plug and play setup Works out of the box with all leading systems Installation is as easy as plugging the headset to your device Made for voice and music World class speakers built for both voice and music Quickly and easily switch between conversing and listening to your favorite tracks Passive noise cancellation Simply wear the headset to eliminate high frequency noise such as human voice...

Page 6: ...What s in the box 6 What s in the box NOTE The documents shipped with the headset may vary based on your region 4 1 2 3 1 Headset 2 USB controller 3 Documents 4 Travel pouch ...

Page 7: ...Features 7 Features Headset 1 Headband 2 Adjustable speaker chambers 3 Speaker 4 3 5 mm jack 5 Call control unit 6 USB plug 7 Noise cancelling microphone 8 Speaker 1 2 5 4 3 6 7 8 ...

Page 8: ...Features 8 Call control Unit 1 Mute button 2 Volume down button 3 Phone button 4 3 5 mm port 5 Volume up button 1 2 5 4 3 ...

Page 9: ...Setting up your headset Plug the headset into your smartphone or tablet Plug the headset into a 3 5 mm jack port on your smartphone or tablet Plug the headset into your computer Plug the headset into a USB port on your computer ...

Page 10: ...ms First you have to install the Jabra Direct software application on your computer to be able to use the call control unit functionalities 1 Connect the headset to your computer via USB 2 Download the latest release of Jabra Direct at www jabra com direct and follow the installation guide at www dell com support 3 Once done the headset is ready to use Configuration to listen to music To use your ...

Page 11: ...Setting up your headset 11 2 Set the Headset Earphone Dell Pro Stereo Headset UC350 as the Default Playback Device ...

Page 12: ...g up your headset 12 Adjusting the headset Adjust the headband to get the optimal fit for your headset Adjust the headset boom arm to have the microphone around 2 centimeters cm away from the mouth 1 2 12 mm ...

Page 13: ...from the soft phone Answer the call by doing one of the following 1 Accept the call on the softphone 2 Press the Phone button on the headset as shown below End an incoming call on the computer Perform one of the following actions to terminate the call 1 Press the end call button on your softphone 2 Press the Phone button on the headset as shown below ...

Page 14: ...he volume Press to increase the volume level and to decrease the volume as shown below Muting unmuting a call Press the mute button to mute and unmute the microphone as shown below Whenever the microphone is muted a red LED glows indicating that the microphone is muted and whenever the microphone is unmuted the red LED stops ...

Page 15: ...ry using the headset on another smartphone tablet or PC Smartphone tablet or PC cannot detect the headset Cannot be detected by the smartphone tablet or PC Make sure that the headset is plugged into the smartphone tablet through a 3 5 mm jack port or the PC through a USB port Try using the headset on another smartphone tablet or PC No audio in the headset Using phone app on smartphone or tablet or...

Page 16: ... level Make sure that the person on the other end has set the transmit volume to the appropriate level Make sure that the person on the other end if using a headset has positioned his her microphone properly close enough to the mouth approximately 2 cm less than 1 inch No microphone audio from headset Using phone app on Smartphone or tablet or using Softphone on a PC Person on the other end cannot...

Page 17: ...smartphone tablet or PC and is powered up Make sure that the Microphone on the headset is not muted Microphone audio not clear from headset Person on the other end cannot hear you clearly Make sure that the microphone is close enough to the mouth approximately 2 cm less than 1 inch Make sure that the person on the other end has set the speaker receive volume on computer desk phone and headset to t...

Page 18: ...and or 64 bit Windows 8 and Windows 8 1 Windows 10 Physical characteristics Weight 171 g without packaging Dimension Headset 181 mm x 151 mm x 54 mm Controller 54 mm x 14 5 mm Cord length PC to USB 0 95 m USB to headset 1 2 m Washable item None general cleaning with damp cloth Environmental Operating temperature 10 to 40 C Operating humidity 5 to 93 relative humidity Storage temperature 0 to 60 C ...

Page 19: ... user contract terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to www dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded products...