Dell UltraSharp U2913WM, User Manual

Page 1: ...rosoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficie...

Page 2: ...rmission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENE...

Page 3: ...t mouse button and adjust the screen resolution to 2560 x 1080 4 Click OK In Windows 7 or Windows 8 1 Right click on the desktop and click Screen Resolution 2 Move the slider bar by pressing and holding the left mouse button and adjust the screen resolution to 2560 x 1080 3 Click OK If you do not see 2560 x 1080 as an option you may need to update your graphics driver Please choose the scenario be...

Page 4: ...lity and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below Ensure that you have received all the components and contact Dell if something is missing NOTE Some items may be optional and may not ship with your Monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respectiv...

Page 5: ...Stand Power Cable varies by countries DisplayPort cable Mini DP to DP DVI DL Cable ...

Page 6: ... adjustment capabilities Supports Dual link DVI D HDCP DisplayPort Mini DisplayPort HDMI and DP 1 2 VGA and USB3 0 Supports Picture by Picture PBP Select mode Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen op...

Page 7: ...nitor in real time High Dynamic Contrast Ratio 2 000 000 1 TCO Certified Displays Color gamut of 99 sRGB Supports DVI D DisplayPort Mini DisplayPort HDMI DP1 1a DP 1 2 MST also known as DP Daisy Chain and HBR2 Default out of factory setting is DP1 1a To enable MST and HBR2 refer to instruction on section Connecting the Monitor for DP MST Function ...

Page 8: ...ing Parts and Controls Front View Front View Front panel controls Label Description 1 Preset Modes default but configurable 2 Brightness Contrast default but configurable 3 Menu 4 Exit 5 Power with glowing LED ...

Page 9: ...and release button Release stand from monitor 4 Security lock slot Secures monitor with security cable lock 5 Service tag label Refer to this label if you need to contact Dell for technical support 6 Barcode serial number label To contact Dell for technical support 7 Dell Soundbar mounting brackets Attaches the optional Dell Soundbar 8 USB downstream ports Connect your USB devices 9 Cable manageme...

Page 10: ...Side View Left view Right view Bottom View Bottom view Bottom view with monitor stand Label Description Use 1 AC power cord connector Connect the power cable ...

Page 11: ...l output to the black connector Use this connector for 2 0 channel audio connection 10 USB upstream port Connect the USB cable that came with your monitor to the computer Once this cable is connected you can use the USB connectors on the monitor 11 USB downstream ports Connect your USB devices You can only use this connector after you have connected the USB upstream cable from the computer to the ...

Page 12: ...Maximum preset resolution 2560 x 1080 at 60 Hz Supported Video Modes Video display capabilities 480p 576p 720p 1080p 480i 576i 1080i Preset Display Modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 0 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 0 40 0 VESA 800 x 600 4...

Page 13: ... out mDP black connector Signal cable type DVI Detachable DVI DL Solid pins shipped detached from the monitor Analog Detachable D Sub 15 pins DisplayPort Detachable DisplayPort Solid pins Mini DP to DP Detachable DisplayPort Solid pins shipped detached from the monitor High Definition Multimedia Interface Detachable HDMI 19 pins Dimensions with stand Height extended 487 0 mm 19 17 inches Height co...

Page 14: ...nt Modes If you have VESA s DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automati...

Page 15: ...VI Connector Pin Number 15 pin Side of the monitor connector Cable not included Pin Number 15 pin Side of the monitor connector Cable not included 1 Video Red 9 Computer 5 V 3 3 V 2 Video Green 10 GND sync 3 Video Blue 11 GND 4 GND 12 DDC data 5 Self test 13 H sync Pin Number 24 pin Side of the monitor connector Pin Number 24 pin Side of the monitor connector 1 TMDS RX2 13 Floating 2 TMDS RX2 14 5...

Page 16: ...n 3 ML0 n 13 GND 4 ML1 p 14 GND 5 GND 15 AUX p 6 ML1 n 16 GND 7 ML2 p 17 AUX n 8 GND 18 HPD 9 ML2 n 19 DP_PWR Return 10 ML3 p 20 3 3 V DP_PWR Pin Number 19 pin Side of the monitor connector Cable not included Pin Number 19 pin Side of the monitor connector Cable not included 1 TMDS DATA 2 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK 3 TMDS DATA 2 13 Floating 4 TMDS DATA 1 14 Floating 5 ...

Page 17: ...information about changing the monitor settings see Operating the Monitor Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the left side of your monitor NOTE The USB ports on this monitor are USB 3 0 compliant Transfer speed Data Rate Power Consumption SuperSpeed 5 Gbps 4 5 W Max each port Hi Speed 480 Mbps 2 5 W Max each port Full spe...

Page 18: ...ess Cleaning Your Monitor WARNING Read and follow the safety instructions before cleaning the monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use ...

Page 19: ...ng the Stand NOTE The stand is detached when the monitor is shipped from the factory NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions To attach the monitor stand 1 Remove the cover and place the monitor on it 2 Fit the two tabs on the upper part of the stand to the groove on the back of the mo...

Page 20: ... digital or the blue VGA analog or the black DP DisplayPort mDP HDMI cable to the corresponding video port on the back of your computer Do not use the three cables on the same computer Use all the cables only when they are connected to three different computers with appropriate video systems NOTE Do not connect the blue VGA the white DVI or the black DisplayPort HDMI cables to the computer at the ...

Page 21: ...Connecting the blue VGA cable Optional Connecting the black DisplayPort or miniDP cable ...

Page 22: ...DMI Cable Optional Connecting the Monitor for DP Multi Stream Transport MST function NOTE U2913WM support the DP MST feature To make use of this feature your PC Graphics Card must be certified to DP1 2 with MST option ...

Page 23: ...in box or other DP1 2 certified cable and change the DP setting to DP1 2 by performing the below steps A Monitor is able to show content 1 Use OSD button to navigate to Other Settings 2 Go to DisplayPort 1 2 selection 3 Select Enable or Disable accordingly 4 Follow the screen message to confirm selection of DP1 2 or DP1 1a ...

Page 24: ...B Monitor fails to show any content blank screen 1 Press OSD button to invoke the Input Source OSD menu 2 Use the or button to highlight DisplayPort or Mini DisplayPort ...

Page 25: ...ion message will appear 5 Use the button to enable DP1 2 or button to exit without making any changes Repeat the above steps to change the setting back to DP 1 1a if necessary CAUTION The Graphics are used for the purpose of illustration only Appearance of the computer may vary ...

Page 26: ...rts side or bottom on the monitor See side or bottom view for details 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn On the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems 5 Use the cable slot on the monitor stand to organize the cables Organizing Your Cables After attaching ...

Page 27: ...attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the DC power connector 4 Insert the mini stereo plug from the back of the Soundbar into the computer s audio output jack For HDMI DP you can insert the mini stereo plug into the monitor s audio output port If there is...

Page 28: ...on a soft clean surface NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions To remove the stand 1 Place the monitor on a flat surface 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor ...

Page 29: ...e flat table 2 Remove the stand 3 Use a screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the LCD 5 Mount the LCD on the wall by following the instructions that came with the base mounting kit NOTE For use only with UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 5 76 kg Back to Contents Page ...

Page 30: ...anel Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Icon Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color m...

Page 31: ...Accessing the Menu System 4 Exit Use this button to go back to the main menu or exit the OSD main menu 5 Power with glowing LED Use the Power button to turn the monitor on and off The white LED indicates the monitor is on and fully functional A glowing white LED indicates DPMS power save mode ...

Page 32: ...the OSD menu and display the main menu 2 Push the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Push the button once to activate the highlighted option 4 Push and button to select the desired parameter 5 Push to enter the slide bar and the...

Page 33: ... button to increase contrast and push the button to decrease contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup Auto Adjustment allows the monitor to se...

Page 34: ...ween different video signals that may be connected to your monitor VGA Select VGA input when you are using the analog VGA connector Press the to select the VGA input source DVI D Select DVI D input when you are using the Digital DVI connector Press the to select the DVI input source DisplayPort Select DisplayPort input when you are using the DisplayPort DP connector Press the to select the Display...

Page 35: ...he HDMI input source Color Settings Use the Color Settings to adjust the color setting mode and color temperature There are different color setting sub menus for VGA DVI D HDMI DisplayPort Mini DisplayPort Input Color Format Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable Choose the YPbPr option if monitor is connected to a DVD by a YPbPr to VGA cable ...

Page 36: ...Gamma Allows you to set the color mode to PC or MAC ...

Page 37: ...Preset Modes You can choose Standard Multimedia Movie Game Paper Color Temperature sRGB orr Custom Color ...

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Page 39: ... Loads color settings ideal for most gaming applications User is advised to use game Preset mode to play games at all time Paper Loads brightness and sharpness settings ideal for viewing text Blend the text background to simulate paper media without affecting color images Color Temperature The screen appears warmer with a red yellow tint with slider set at 5 000K or cooler with blue tint with slid...

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Page 41: ...n or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from 0 to 100 Press to increase the green shade of the video image Press to increase the purple shade of the video image NOTE Hue adjustment is available only for Movie and Game mode Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation from 0 to 100 Press t...

Page 42: ...atio as wide 21 9 16 9 Auto Resize or 1 1 Horizontal Position Use the or to adjust image left or right Minimum is 0 Maximum is 100 Vertical Position Use the or to adjust image up or down Minimum is 0 Maximum is 100 NOTE Horizontal Position and Vertical Position Adjustments are only available for VGA input Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpne...

Page 43: ...is turned on When Uniformity Compensation is turn on Energy Smart cannot be activated Smart Video Enhance Press the key to select the Smart Video Enhance Movie or Advance or Off Smart Video Enhance automatically detects video motion in any window on the screen and applies enhancements to the video Only the video window is enhanced Two different enhancement setting is available Movie suitable for m...

Page 44: ...PBP submenu when PBP Off ...

Page 45: ...cture by Picture PBP VGA DVI DisplayPort Mini DisplayPort HDMI Contrast Adjust the contrast level of the picture in PBP Mode Other Settings Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on ...

Page 46: ...k Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock through OSD menu or hard lock Press and hold the button above power button for 10 sec Unlock function Only hard unlock Press and hold the button above power button for 10 sec Button Sound The monitor beeps every time a new option is selected in the ...

Page 47: ...rgy Use indicator on OSD menu should response to the changes in the screen content Power Save Audio To turn On or Off Audio Power during Power Save mode DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable via software on your computer You can disable this feature by selecting Disable Enable this feature for best user exp...

Page 48: ...DP1 2 NOTE Ensure your Graphics Card can support these features before selecting DP1 2 Wrong setting may result in blank screen Factory Reset Reset all OSD settings to the factory preset values Personalize User can select from Preset Modes Brightness Contrast Auto Adjust Aspect Ratio Input Source and set as shortcut key ...

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Page 50: ... particular resolution mode you will see the following message This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 2560 x 1080 You will see the following message before the DDC CI function is disabled ...

Page 51: ...he monitor to gain access to the OSD If you press any button other than the power button one of the following messages will appear depending on the selected input VGA DVI D DP mDP HDMI input When Uniformity Compensation is set to Calibrated or User the manual brightness contrast adjustment is disabled ...

Page 52: ...her VGA DVI D DisplayPort mini DisplayPort HDMI input is selected but corresponding VGA DVI D DisplayPort mini DisplayPort HDMI cables is not connected a floating dialog box as shown below appears or or or or ...

Page 53: ...d select 2560 x 1080 4 Click OK If you do not see 2560 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to th...

Page 54: ... channel system adaptable to mount on Dell Flat Panel Displays The Soundbar has a rotary volume and on off control to adjust the overall system level a blue LED for power indication and two audio headset jacks 1 Attach mechanism 2 Headphone jacks 3 Power indicator 4 Power Volume control ...

Page 55: ...d setup guide for set up instructions Tilt Swivel Vertical Extension With the built in pedestal you can tilt the monitor for the most comfortable viewing angle NOTE The stand extends vertically up to 130 mm The figures below illustrate how to extend the stand vertically NOTE The stand is detached when the monitor is shipped from the factory Back to Contents Page ...

Page 56: ...connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn Off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all Digital white connector and the Analog blue connector cables from the back of computer 3 Turn on the monitor The floating dialog box should appea...

Page 57: ...s disconnected or damaged 5 Turn Off your monitor and reconnect the video cable then turn On both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly ...

Page 58: ...s the Button 4 on the front panel again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in gray red green blue black white and text screens The test is complete when the white screen appears To exit press the Button 4 again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monit...

Page 59: ...in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support monitors Stuck on Pixels LCD screen has bright spots Cycle power On Off Pixel that is permanently On is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support monitors Bri...

Page 60: ...pplication Try different Color Preset Settings in Color Settings OSD Adjust R G B value in Color Settings OSD if the Color Management is turned off Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the scree...

Page 61: ...computer system USB 3 0 speed is slow USB 3 0 peripherals working slowly or not working at all Check that your computer is USB 3 0 compatible Some computers have both USB 3 0 and USB 2 0 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Dell Soundbar Problems Common Symptoms What You E...

Page 62: ...eat the audio line in plug Unbalanced Sound Output Sound from only one side of Soundbar Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source Set all Windows audio balance controls L R to their midpoints Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test th...

Page 63: ...s in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online monito...

Page 64: ...upport dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 2560 x 1080 again NOTE If you are unable to set the resolution to 2560 x 1080 please contact Dell to inquire about a Graphics Adapter that supports these resolutions Back to Contents Page ...

Page 65: ...r supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 2560 x 1080 again NOTE If you are unable to set the resolution to 2560 x 1080 please contact the manufacturer of...