80
│
Troubleshooting
Intermittent
Problems
Monitor
malfunctions
on & off
• Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the intermittent problem occurs
in self-test mode.
Missing Color
Picture
missing color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
• Check for bent or broken pins in the video
cable connector.
Wrong Color
Picture color
not good
• Change the settings of the
Preset Modes
in
the
Color
menu OSD depending on the
application.
• Adjust R/G/B value under
Custom Color
in
Color
menu OSD.
• Change the
Input Color Format
to PC RGB
or YPbPr in the
Color
menu OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint
shadow from
the static
image
displayed
appears on
the screen
• Use the Power Management feature to turn
off the monitor at all times when not in use
(for more information, see
).
• Alternatively, use a dynamically changing
screensaver.
Image Ghosting
Fast moving
images leave
a trail of
shadow
images
• Change the Response Time in the
menu.
