Dell UltraSharp WB7022, User Manual

Page 1: ...Regulatory Model WB7022c Dell UltraSharp Webcam WB7022 User Guide ...

Page 2: ...demarks may be trademarks of their respective owners 2021 06 Rev A00 NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death ...

Page 3: ...m on a monitor 7 Setting up your webcam on a tripod 9 Features 11 Specifications 12 Dell Peripheral Manager 13 What is Dell Peripheral Manager 13 Installing Dell Peripheral Manager 13 Frequently asked questions 14 Troubleshooting 15 Statutory information 17 Getting Help 18 ...

Page 4: ...following 4K video at 30 fps and Full HD video at 60 fps AI Auto framing 5x digital zoom Adjustable field of view with autofocus High Dynamic Range HDR and video noise reduction support Walk Away Lock and Wake on Approach support Windows Hello support Additional customization using Dell Peripheral Manager ...

Page 5: ...l WB7022 webcam USB C to USB A cable USB 3 1 Gen 1 2 m User Documentation Quick Start Guide SERI Warranty Information Webcam mount Tripod adapter NOTE A tripod stand is not included with the product External privacy cover or Lens cap Magnetic ...

Page 6: ... 3 Multi element lens and Large 4K Sony STARVIS sensor 4 White LED light indicator 5 Slot for webcam mount or tripod adapter 6 USB C port Tripod not included 7 Webcam body 8 Webcam mount 9 Tripod adapter 10 Tripod adapter thread 1 7 5 6 8 9 10 2 3 4 ...

Page 7: ...mount head into webcam mount slot on the webcam 3 Open the webcam mount base and clamp the webcam mount along with the webcam to the monitor s bezel 4 Press the base of the webcam mount towards the monitor s back cover to ensure the camera is attached firmly Setting up your webcam on a monitor NOTE It is recommended to have an active internet connection on your computer for the best setup experien...

Page 8: ...en mounted using the webcam mount can be tilted up and down as required 6 Connect the USB A end of the cable to a USB A 3 0 port on your notebook desktop or monitor 7 Follow the instructions on the screen to customize the camera settings using Dell Peripheral Manager application For more information see Dell Peripheral Manager ...

Page 9: ...d Rotate the tripod adapter until it is firmly fixed on the tripod 2 Connect the USB C end of the cable to the USB C port on the webcam NOTE Insert the cable connector completely into the USB C port 3 Align and insert tripod adapter mount head into webcam mount slot on the webcam Setting up your webcam on a tripod ...

Page 10: ... at the rear of the webcam 5 Connect the USB A end of the cable to a USB A 3 0 port on your notebook desktop or monitor 6 Follow the instructions on the screen to customize the camera settings using Dell Peripheral Manager application For more information see Dell Peripheral Manager ...

Page 11: ...ser framing If the user is within 2 meters of the webcam the webcam will enable the Auto framing single user framing feature and adjust the frame to focus on the user You can enable Autoframing to ensure the camera always keeps you in the center of the frame HDR and Video Noise Reduction The Dell WB7022 webcam s Digital Overlap HDR guarantees superior picture quality in extreme lighting environmen...

Page 12: ...d operating system Operating temperature maximum One USB 3 1 Gen 1 USB C port H 264 MJPEG encoding engine 4K UHD at 30 fps Full HD at 30 or 60 fps HD at 30 or 60 fps 65 78 90 degree Auto 5x digital zoom HDR and Auto White Balance Video Noise Reduction ON Webcam is in use OFF Webcam is turned off or not in use Windows 10 64 bit Mac OS The webcam can operate at a maximum ambient temperature of 40 C ...

Page 13: ...n Installing Dell Peripheral Manager When you connect the device to your computer for the first time Dell Peripheral Manager is downloaded and installed automatically through the Windows Update process NOTE If Dell Peripheral Manager does not appear within a few minutes you can manually install the software by checking for updates For more details on the application and the customizations availabl...

Page 14: ...USB 3 0 port If it is connected to a USB 2 0 port due to the data transfer limitation you may experience lower image quality and authentication issues 5 How do I know if my camera is on The Dell WB7022 webcam has a status LED on the front lens that stays on white light when the camera is in use The status LED behaviour is as follows Webcam in use Status LED is solid white Windows Hello authenticat...

Page 15: ...e is inserted completely into the USB C port of the webcam Unable to select 4K resolu tion in camera settings 1 Ensure the webcam cable is inserted completely into the USB C port of the webcam 2 Check if the webcam is connected to a USB 3 0 port on your computer so that it has enough through put to support 4K video Walk Away Lock and Wake on Approach do not work The Dell WB7022 webcam cannot utili...

Page 16: ...mera before re connecting it to the computer Webcam not detected when connected to a docking sta tion or USB hub 1 Connect the dock or hub to a USB 3 0 port on the computer 2 Update the firmware on the dock to the latest version Webcam is unable to auto matically set the frame rate and exposure Auto exposure and frame rate feature only function at low light condition and it is supported when HDR i...

Page 17: ...r contract terms Dell may also provide an additional hardware warranty full details of the Dell end user contract and warranty terms can be found by going to www dell com selecting your country from the list at the bottom of the home page and then clicking the terms and conditions link for the end user terms or the support link for the warranty terms For non U S customers Dell branded products tha...

Page 18: ...ne based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to www dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate se...