Dell Venue 10 Pro - 5055, User Manual

Page 1: ...Dell Venue 10 Pro 5055 User s Guide Regulatory Model T14G Regulatory Type T14G001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...htness 13 Gestures 14 Right Click 15 The Windows Start Screen 16 How to access the Start screen 16 Get to know Windows 8 1 16 Swipe Right 16 Swipe Left 17 Swipe Up Down 17 Split Screen 17 Using Headphones 17 Inserting the Micro SIM Card Optional 18 Inserting the MicroSD Card 19 5 Managing your tablet settings 21 Wi Fi setting 21 Turning On Off Wi Fi 21 Connecting to a network 21 Mobile broadband s...

Page 4: ...count 26 Copying music photos and videos 26 7 Getting Your Stylus Ready for Use 27 Using the Optional Stylus with Your Tablet 27 8 Docking Your Tablet to the Keyboard Dock 29 Undocking Your Tablet from the Keyboard Dock 29 9 Cleaning Your Tablet 31 10 Troubleshooting 32 Battery problem 32 System problem 32 Touchscreen problem 33 Network problem 34 11 System Setup 35 System Setup BIOS Options 35 Up...

Page 5: ...nnector on the back of the tablet CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locki...

Page 6: ...on the screen NOTE After you press and hold the Power button by default the Slide to shut down your PC screen displays in Venue 10 Pro 5055 To change the power button setting go to Control Panel Power Options Change Plan Setting Change Advanced Power Settings To access Control Panel swipe at the right edge of the screen tap Search enter Control Panel in the search box and then click Control Panel ...

Page 7: ...b Touch Settings Power Shut down to turn off the tablet 7 ...

Page 8: ...t 10 Back camera 11 Dock guide slots 12 Dock pins 13 Service tag label 14 Wi Fi WWAN status light optional 15 USB 2 0 connector 16 Speaker 17 Battery status light 18 Micro USB power connector 19 Micro HDMI connector 20 Volume buttons 21 Audio connector Keyboard dock optional 22 Dock connector 23 Dock latches 24 Undock button 25 Touchpad Stylus optional 26 Pen Tip replaceable 27 Buttons 28 Pen loop...

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Page 10: ... tablet battery requires about 4 hours to fully charge You can check the tablet battery charge status from Battery charge light located on the front of the tablet LED Behavior Description Solid white color on Battery is charging Off Battery is not charging Either no AC adapter is connected or battery is fully charged Amber color on Momentarily The LED will be solid amber for 2 seconds and then cha...

Page 11: ...OTE Use this tablet in an ambient temperature between 0 C and 40 C 1 Press and hold the Power button for 2 seconds to turn on your tablet 2 If the lock screen image displays swipe your finger from the bottom of the display to switch to the login screen and then enter the password to log in to Windows The tablet is ready for use after the Windows Start screen displays NOTE If the login screen is no...

Page 12: ...to turn off the screen Using Charms 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Power Sleep to turn off the screen NOTE If your tablet is in a sleep state press the Power button or Windows button once to turn on the screen 12 ...

Page 13: ...t support automatic screen rotation to portrait or landscape format How to lock unlock the screen orientation 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Screen 3 Touch toggle to lock the screen orientation or touch toggle to unlock the screen orientation Adjusting the screen brightness You can adjust the screen brightness here by using the slider under the...

Page 14: ...mation about an item Open the context menu of an item to perform further actions Drag and Drop 1 Touch and hold your finger on an item on the screen 2 Keeping your finger in contact with the display move your fingertip to the desired location 3 Take your finger off the display to drop the item in the desired location Move item such as images and icons on the screen Swipe or Slide Move your finger ...

Page 15: ...fingers closer Reduce the view of an image or web page Rotate Touch the display with two or more fingers and then move the fingers in a clockwise or counter clockwise arc Rotate an object by 90 degrees Right Click To perform a right click on your tablet Touch and Hold your finger for 2 seconds on any section of the screen or an icon and then release your finger The options menu appears on the scre...

Page 16: ... frequently viewed websites You can pin your favorite or frequently used applications as Live Tiles to customize the Start screen You also can personalize the Start screen by setting your favorite picture as a wallpaper NOTE Live Tiles can be added or removed by using Pin or Unpin options How to access the Start screen Follow either method to access the Start screen Press the Windows button Swipe ...

Page 17: ...windows microsoft com en us windows 8 start screen tutorial You can also enable the camera front when the screen is in lock mode To enable the camera when the screen is in lock mode 1 Swipe from the right edge of the display to access the Charms bar 2 Click Settings Change PC Settings PC and Devices 3 Scroll down and navigate to Camera 4 Swipe to turn on to use the camera during the lock screen mo...

Page 18: ...OTE When you connect a headphone or an external audio device to the audio connector the integrated speakers on your tablet are muted automatically CAUTION To prevent damage to the headphones when disconnecting it from the tablet pull the connector and not the cable NOTE It is recommended that you turn down the volume level before plugging the headphone and then adjust to a comfortable level Sudden...

Page 19: ... may vary depending on the tablet configuration NOTE Make sure that the card is correctly aligned and is inserted all the way NOTE Turn off your device before inserting the micro SIM card Inserting the MicroSD Card 1 Insert the card into the respective slot and push the card in until it clicks in place 19 ...

Page 20: ...NOTE Make sure that the card is correctly aligned and is inserted all the way NOTE Turn off your device before inserting the microSD card 20 ...

Page 21: ...isplay to access the Charms bar 2 Touch Settings Change PC settings Networks Airplane mode 3 Swipe Wi Fi icon right or left to turn Wi Fi on or off Connecting to a network 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Available Select an available network Connect 21 ...

Page 22: ...rms bar 2 Touch Settings Change PC settings Networks Airplane mode 3 Swipe Mobile broadband icon left or right to turn mobile broadband on or off Connecting to a mobile broadband network 1 Ensure that an active SIM card is inserted into the tablet 2 Swipe from the right edge of the display to access the Charms bar 22 ...

Page 23: ... access the Charms bar 2 Touch Settings Networks Your Service Provider Disconnect NOTE After your tablet has disconnected from mobile broadband the option Connect automatically will be disabled as well Mobile broadband options 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Networks 3 Touch and hold Your Service Provider or right click if docked Touch Show esti...

Page 24: ...u unsuccessfully enter the code three times your SIM card will be locked To unlock the SIM card contact your service provider to get a Personal Unblocking Key PUK to unlock the SIM card NOTE Before you contact your carrier have your IMEI number ready Refreshing Recovering Re setting your tablet You can refresh recover restore your tablet to original factory settings 1 Swipe from the right edge of ...

Page 25: ...c videos and other personal files Fully clean the drive If you select this option Windows resets your tablet CAUTION Resetting your tablet erases all data from your tablet including your account configuration music pictures files and so on Ensure that you back up all the required data before you proceed Click Cancel to cancel this action Advanced startup This option enables you to start up from a ...

Page 26: ...er and tablet 1 Go to Charms bar then click Settings Change PC Settings Accounts Connect to a Microsoft account to switch your computer local account to your Microsoft account 2 A new option will be added to PC Settings called Sync your settings 3 Click Settings Change PC Settings More PC Settings Sync your settings to show all kind of toggles for synchronizing your data and settings Copying music...

Page 27: ...time periods The user can seamlessly switch between pen and finger entry without any manual mode switching The stylus supports features such as palm rejection hovering and pressure sensing which allow for industry leading accuracy and ease of use with no calibration necessary The two buttons are used for performing mouse clicks left click and right click You can use the tip of the stylus to draw s...

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Page 29: ...k you tablet to the keyboard dock 2 Dock the tablet to the keyboard dock NOTE When the connection is made you need to manually turn the on screen keyboard off if it is displayed on the screen Undocking Your Tablet from the Keyboard Dock 1 Push and hold the button on the Mobile Keyboard dock 2 Lift the tablet from the Mobile Keyboard dock 29 ...

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Page 31: ...blet and from their electrical outlets 3 Remove any installed Micro SD and Micro SIM card For more information on removing the Micro SD card and Micro SIM card see Remove the Micro SD card and Remove the Micro Sim card 4 Moisten a soft lint free cloth with either water or a display cleaner and wipe the surface of the tablet until it is clean Do not allow water from the cloth to seep down to the ta...

Page 32: ...een 0 C to 40 C The battery or power adapter is damaged Contact a Dell authorized re seller to replace the battery or power adapter Battery drains quickly even when the tablet is in Standby mode If the tablet is not in the range of a network it can connect to the tablet continues to send out signals to locate a base station and drains the battery Temporarily turn off the tablet Move the tablet in ...

Page 33: ...ature is not working as expected Restart your tablet Software updates may have been downloaded in the background Swipe from the right edge of the display to access the Charms bar and touch Settings Power Restart to restart the tablet Docking station not working as expected Un dock Re dock your tablet If the issue still continues power cycle your tablet on the dock Touchscreen problem Problems Poss...

Page 34: ... router if using a private network open the browser to view the landing page if using a public network 5 Contact your internet service provider for help No mobile broadband connection The mobile broadband has been capped No signal from the service provider 1 Check if the mobile broadband is turned on See Mobile Broadband Setting 2 Move your tablet to a different location for better signal receptio...

Page 35: ...ou might have to press F2 repeatedly until the Windows redirects to the system setup options To access the setup options BIOS without an external keyboard 1 Press the Power button to turn on your tablet or restart your tablet if you have already turned on your tablet 2 Press and hold the Volume Up button when the Dell logo appears on the screen 3 When the F12 Boot Selection menu appears press the ...

Page 36: ...ablet Internal eMMC Displays the embedded multimedia card of the tablet System Memory Displays the memory installed on the tablet Memory Speed Displays the memory speed Table 3 Advanced Option Function Intel R SpeedStep This option is enabled by default Virtualization This option is enabled by default External USB Ports This option is enabled by default XHCI Controller This option is enabled by de...

Page 37: ... have a password set by default To add a new password Enter the old password Enter the new password Confirm the new password Click OK after entering the password details System Password The system password is a user configurable password that will prohibit from booting until the correct system administrative if it exists or master password is typed in The password can be enabled disabled and modif...

Page 38: ...s Save Changes Allows you to save the changes Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For tablet ensure that the battery is fully charged and connected to a power outlet 1 Restart the tablet 2 Go to dell com support 3 Enter the Service Tag or Express Service Code and click Submit NOTE To locate the Service Tag ...

Page 39: ...s need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 11 Click Save to save the file on your tablet 12 Click Run to install the updated BIOS settings on your tablet Follow the instructi...

Page 40: ...s width 1CH DDR3L RS on board Flash EPROM 8 MB SPI Processor Processor type Intel Bay Trail T CR Z3735F External bus frequency 1333 MHz DDR3L RS Memory Memory capacity 2 GB Memory type DDR3L RS for 2 GB Memory speed 1333 MHz Minimum memory 2 GB Maximum memory 2 GB Video Video type Gen7 embedded in the Bay Trail T CR SoC Data bus Video controller Gen7 Media decode Supports DX 11 OpenGL 3 0 OGL 3 0 ...

Page 41: ...x1200 Size 10 1 inches diagonal Dimensions Height 227 72 mm 8 97 inches Width 147 8 mm 5 82 inches Depth 2 45 mm 0 10 inches Active area X Y 216 81 mm x 135 50 mm Maximum resolution 1920 x 1200 pixels Maximum brightness 400 nits Refresh rate 60 Hz Minimum viewing angles Horizontal 80 80 Vertical 80 80 Pixel pitch 0 11292 mm X 0 11292 mm Camera Front Type 1 2 MP Lite On Module 13P2SF130B with Aptin...

Page 42: ...Operating Charge 0 C to 50 C 32 F to 122 F Discharge 0 C to 70 C 32 F to 158 F Non Operating 20 C to 60 C 4 F to 140 F Coin cell battery 3 V CR1220 lithium ion Voltage 3V Capacity 35mAh 23 3 degree Weight 0 8g Temperature 20 60 degree AC Adapter Type Input voltage 100 VAC to 240 VAC Input current maximum 0 3 A Input frequency 50 Hz to 60 Hz Output power 10 W Output current 5 Vdc 2 A Rated output v...

Page 43: ... grams 1 45 lbs Environmental Temperature Operating 0 C to 40 C Storage 40 C to 65 C Relative humidity maximum Operating Operating 10 to 90 noncondensing Storage Storage 5 to 95 noncondensing Altitude maximum Operating 16 m to 3048 m 50 to 10 000 ft Non operating 15 2 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA 71 04 1985 43 ...

Page 44: ...support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support li...