146
Appendix
Dell Technical Support Policy (U.S. Only)
Technician assisted technical support requires the cooperation and
participation of the customer in the troubleshooting process and provides for
restoration of the operating system, software programs, and hardware drivers
to the original default configuration as shipped from Dell, as well as the
verification of appropriate functionality of the computer and all Dell-installed
hardware. In addition to this technician assisted technical support, online
technical support is available at
support.dell.com
. Additional technical
support options may be available for purchase.
Dell provides limited technical support for the computer and any
"Dell-installed" software and peripherals
1
. Support for third-party software
and peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals, Readyware,
and Custom Factory Integration
2
.
1
Repair services are provided pursuant to the terms and conditions of your limited
warranty and any optional support service contract purchased with the computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI) project
are covered by the standard Dell limited warranty for your computer. However, Dell
also extends a parts replacement program to cover all nonstandard, third-party hardware
components integrated through CFI for the duration of the computer’s service contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the
software programs that are installed on the computer during the
manufacturing process (Microsoft Office, Norton Antivirus, etc).
Dell-installed peripherals include any internal expansion cards, or
Dell-branded module bay or ExpressCard accessories. In addition, any
Dell-branded monitors, keyboards, mice, speakers, microphones for
telephonic modems, docking stations/port replicators, networking products,
and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or
software program sold by Dell not under the Dell brand (printers, scanners,
cameras, games, etc). Support for all third-party software and peripherals is
provided by the original manufacturer of the product.
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Summary of Contents for Vostro 500
Page 12: ...12 Contents Downloaded from www Manualslib com manuals search engine ...
Page 18: ...18 Finding Information Downloaded from www Manualslib com manuals search engine ...
Page 38: ...38 Setting Up Your Computer Downloaded from www Manualslib com manuals search engine ...
Page 46: ...46 Using the Keyboard and Touch Pad Downloaded from www Manualslib com manuals search engine ...
Page 54: ...54 Using a Battery Downloaded from www Manualslib com manuals search engine ...
Page 66: ...66 Using Cards Downloaded from www Manualslib com manuals search engine ...
Page 124: ...124 Adding and Replacing Parts Downloaded from www Manualslib com manuals search engine ...
Page 140: ...140 Specifications Downloaded from www Manualslib com manuals search engine ...
Page 170: ...170 Index Downloaded from www Manualslib com manuals search engine ...