Dell Vostro 5470, Owner'S Manual

Page 1: ...Dell Vostro 5470 Owner s Manual Regulatory Model P41G Regulatory Type P41G002 ...

Page 2: ...ademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the Unite...

Page 3: ...l Battery 14 Removing the WLAN Card 14 Installing the WLAN Card 14 Removing the mSATA SSD Card 15 Installing the mSATA SSD Card 15 Removing the System Fan 15 Installing the System Fan 18 Removing the Heatsink 18 Installing the Heatsink 20 Removing the Memory 20 Installing the Memory 20 Removing the System Board 20 Installing the System Board 23 Removing the Speakers 23 Installing the Speakers 25 R...

Page 4: ...s 33 Updating the BIOS 34 System Setup Options 34 4 Troubleshooting 37 Enhanced Pre Boot System Assessment ePSA Diagnostics 37 Battery Status Lights 37 Device Status Lights 38 Beep Codes 38 5 Specifications 39 Technical Specification 39 6 Contacting Dell 45 Contacting Dell 45 ...

Page 5: ...urface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connect...

Page 6: ... right corner of the Start menu as shown below and then click Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure en...

Page 7: ...re the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe System Overview The figure below displays the inside view of the back of the computer after the base cover has been removed The call outs show the names and the layout of the components inside the computer Figure 1 Inside view back 1 system fan 2 WLAN card 3 coin cell battery 4 speaker 5 battery 6 speaker...

Page 8: ...board 10 memory module 11 heatsink Removing the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the screws that secure the base cover to the computer 3 Pry the base cover along the edges to loosen it 8 ...

Page 9: ...4 Lift and remove the base cover from the computer 9 ...

Page 10: ...base cover to the computer 3 Follow the procedures in After Working Inside Your Computer Removing the Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the base cover 3 Disconnect the battery cable from its connector on the system board 4 Release the tabs that secure the battery in the battery bay 10 ...

Page 11: ...5 Lift and remove the battery from the computer 11 ...

Page 12: ...ll the base cover 4 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery 3 Lift the hard drive assembly in an upward direction to release it from its compartment on the computer 4 Lift and remove the hard drive from the computer 12 ...

Page 13: ...mputer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery 3 Perform the steps as shown in the illustration a Disconnect the coin cell battery cable from its connector on the system board b Unroute the coin cell battery cable from the routing channel c Lift and remove the coin cell from the computer 13 ...

Page 14: ...de Your Computer 2 Remove a base cover b battery 3 Perform the steps as shown in the illustration a Disconnect the antenna cable from the WLAN card b Remove the screw that secures the WLAN card to the computer c Remove the WLAN card from its slot on the system board Installing the WLAN Card 1 Insert the WLAN card into its connector at a 45 degree angle 2 Tighten the screw to secure the WLAN card t...

Page 15: ...its connector at a 45 degree angle 2 Tighten the screw to secure the mSATA SSD card to the computer 3 Install a battery b base cover 4 Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery 3 Perform the steps as shown in the illustration a Disconnect the left system fan cabl...

Page 16: ...4 Lift and remove the left system fan from the computer 5 Disconnect the right system fan cable from its connector on the system board Peel away the system board flex cable from the right system fan 16 ...

Page 17: ...6 Remove the screws that secure the right system fan to the system board 7 Lift and remove the right system fan from the computer 17 ...

Page 18: ...left system fan into its original position in the system board 5 Tighten the screws that secure the left system fan to the system board 6 Connect the left system fan cable to its connector on the system board 7 Install a battery b base cover 8 Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a ...

Page 19: ...4 Lift up the heatsink and remove from the computer 19 ...

Page 20: ... battery 3 Pry the securing clips away from the memory module until it pops up Remove the memory module from its connector on the system board Installing the Memory 1 Insert the memory module into the memory socket 2 Press the memory module down until it clicks into place 3 Install a battery b base cover 4 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Foll...

Page 21: ...b display c keyboard d touchpad e camera f coin cell battery g WLAN h Finger printer 4 Remove the screws that secure the system board to the chassis 21 ...

Page 22: ...5 Remove the system board from the computer 22 ...

Page 23: ...ouchpad f keyboard g display h speaker 4 Install a hard drive b heatsink c system fan d battery e base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery c hard drive d WLAN card e mSATA SSD card f coin cell battery g system fan h heatsink i system board 3 Un route ...

Page 24: ...4 Lift the speaker assembly along with the routing cable and remove the speakers from the computer 24 ...

Page 25: ...nstall a system board b heatsink c system fan d coin cell battery e mSATA SSD card f WLAN card g hard drive h battery i base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery 3 Disconnect the LVDS cable and the camera cable from its connectors on the system...

Page 26: ...the screws that secure the display hinges to the system board Lift and move the system base panel away from the display hinges to facilitate easy removal of the display assembly 5 Remove the system base panel 26 ...

Page 27: ...and the camera cable to the connectors on the system board 4 Install a battery b base cover 5 Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery c display assembly 3 Rotate the hinge brackets as the angle shown to facilitate easy removal of the display bezel 27 ...

Page 28: ...4 Pry on the plastic caps that cover the display bezel screws and remove them 5 Remove the screws that secure the screws to the display bezel 28 ...

Page 29: ...6 Pry along the inner edges of the display bezel and remove the display bezel 29 ...

Page 30: ... the display 4 Install a battery b base cover c display assembly 5 Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery c display assembly d display bezel 3 Remove the screws that secure the display panel to the display assembly 4 Lift and remove the display from the dis...

Page 31: ...a battery b base cover c display assembly d display bezel 4 Follow the procedures in After Working Inside Your Computer Removing the Camera 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a base cover b battery c display assembly d display bezel e display 3 Disconnect the camera cable and lift the camera to remove it from the computer 31 ...

Page 32: ...a 1 Align the camera to the base panel 2 Connect the camera cable to the camera 3 Install a battery b base cover c display assembly d display bezel e display 4 Follow the procedures in After Working Inside Your Computer 32 ...

Page 33: ...ctly Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot f...

Page 34: ...onnected to a power outlet 1 Restart the computer 2 Go to dell com support 3 If you have your computer s Service Tag or Express Service Code NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect Service Tag Proceed with the instructions on screen 4 Enter the Service Tag or Express Service Code and click Submit 5 If you are unable to loca...

Page 35: ...ptical drive System Memory Displays the memory in built on the computer Extended Memory Displays the memory installed on the computer Memory Speed Displays the memory speed Advanced Table 3 Advanced Intel SpeedStep Enable or disable the Intel SpeedStep feature Default Enabled Virtualization Enable or disable the Intel Virtualization feature Default Enabled Integrated NIC Enable or disable the powe...

Page 36: ...er s internal hard drive HDD Password Change Allows you to change the security password Password Bypass Allows you to bypass the system password and the internal HDD password prompts during a system restart resume from hibernate state Boot Table 5 Boot Boot Priority Order Specifies the order of different devices in which the computer will boot through at start up Windows Boot Manager Allows window...

Page 37: ...ters may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment wi...

Page 38: ...nd the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code Cause and Troubleshooting Steps 1 BIOS ROM checksum in progress or failure System board failure covers BIOS corruption or ROM error 2 No RAM detected No memory detected 3 ...

Page 39: ...out your computer Table 7 System Information Feature Description Chipset Intel 8 Series DRAM bus width 64 bit Flash EPROM W25Q64FVSSIQ Table 8 Processor Feature Description L3 smart cache 3 MB and 4 MB Table 9 Memory Feature Description Memory connector HM87 Memory capacity 8 GB Memory type SO DIMM Minimum memory 4 GB Maximum memory 8 GB Table 10 Audio Feature Description Type Two 1 5 watt speaker...

Page 40: ...tion Camera Resolution 1 Megapixel Video Resolution maximum 1280 x 720 pixels Diagonal viewing angle 74 00 degree Table 13 Communication Feature Description Network adapter Ethernet 10 100 1000 Base T Wireless Wi fi 802 11 a b g n Table 14 Ports and Connectors Feature Description Audio combo jack Video HDMI Network adapter RJ 45 USB 3 includes one USB PowerShare port Media card reader SD Table 15 ...

Page 41: ...ntal 40 L 40 R Vertical 10 up 30 down Pixel pitch 0 2265 H x 0 2265 V mm Table 16 Keyboard Feature Description Number of keys 80 Table 17 Touchpad Feature Description Active Area X axis 111 40 mm 4 38 inches Y axis 76 40 mm 3 inches Table 18 Battery Feature Description Type ICP666480 Dimensions Height 99 5 mm 3 91 inches Width 198 5 mm 7 81 inches Depth 7 5 mm 0 30 inch Weight 269 grams 0 60 lb Ch...

Page 42: ...Temperature range Operating 0 to 40 Non Operating 95 Table 20 Physical Feature Non Touch Touch Height 18 30 mm 0 72 inch 19 35 mm 0 76 inch Width 337 60 mm 13 29 inches 337 60 mm 13 29 inches Depth 233 50 mm 9 19 inch 233 50 mm 9 19 inch Weight minimum 1 53 kg 3 37 lb 1 62 kg 3 57 inch Table 21 Environmental Feature Description Temperature Operating 0 to 35 Storage 20 to 60 Relative humidity maxim...

Page 43: ...Non Operating 15 2 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 43 ...

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Page 45: ...hone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or suppor...